Bindu Chawla has over 15 years of experience in medical coding and currently serves as the Manager of IP Coding Services at JPS Health Care Network in Texas. She oversees a team of 11 coders and 3 auditors. Previously, she held coding management roles at Anthelio/Pyramid Healthcare and Precyse Solutions. Bindu has a Bachelor's degree in Microbiology, a post-graduate diploma in Medical Lab Technology, and is a Registered Health Information Administrator, Certified Coding Specialist, Certified Professional Coder, and ICD-10 CM/PCS Train the Trainer.

1. Bindu Chawla, RHIA CCS, CPC
AHIMA ICD 10 CM PCS Train the Trainer
3957 Freshwater Drive, Carrollton, TX, 75007
Bindu.chawla2@gmail.com
C: (732) 485 9899
PROFESSIONAL EXPERIENCE
JPS Health Care Network - April 2015- Current
Manager, IP Coding Services (Onsite, Remote and Global teams)
Direct reports- 11 IP/OP Coding team, 3 Auditors and 1 Outpatient Supervisor (30 ED/Clinic coders)
 High accountability and visibility position that reports directly to the Director of Coding
Operations
 Responsible for the strategic planning, implementation, optimization, and on-going
performance of HIMS coding functions
 Assesses the activities of the coding staff to ensure staff is knowledgeable of ICD and CPT
coding, coding guidelines including accurate code assignment, sequencing of diagnoses and
procedures, MS-DRG assignment, APRDRG assignment and APC assignments
 Global team management and work assignments on a daily basis
 Develop, revise, and maintain all coding policies and procedures and ensures the information
is distributed to and understood by coding staff
 Oversee and coordinate quarterly external coding audits with contracted vendor and ensures
that internal monitoring of coding quality is ongoing. Utilize information obtained from these
audits and monitoring to develop coding education programs
 Monitor the unbilled report and coding edit work queues, assign appropriate staff
assignments. Work with Compliance and Patient Financials to resolve issues that cannot be
corrected by the coding staff. Work closely with other members of the revenue cycle team to
address identified issues and other payer related issues
 Respond to Medicaid and other payer requests for code or DRG changes, Post pay DRG
reviews assist internal auditor in writing appeals and contacting physicians as
necessary. Ensure that all of these requests and subsequent outcomes are logged
 Monitor and track Quality and Productivity for coding staff to meet key performance
indicators
 Review and approve all time /expense reports for the coding team
 Contribute and participate in high level process improvement task force for charge capture
and Admission orders ( Lean Six Sigma Projects) as subject matter expert
 Participation and contribution to HACS and PSI task force ,coder education and work flow
process for HACS and PSI
 Diabetes Quality Steering Committee contributing member

2.  Lead coordinator for 3M optimization project
 Contributing member to the Denials Task force, , track and trend data for coder education as
well as analysis with IP auditor for trends within coding as reasons for denials
 Knowledge of Severity of illness and how it relates to denials post ICD 10
 Knowledge of PEPPER report
 Facilitator for DART ( DRG Analysis Review Task Force ) in collaboration with CDI for DRG
mismatches and continuing education between the teams and physicians
 Contract review and negotiations with offshore and local vendors for coding and auditing
purposes
 Participation and key decision maker for hiring all coding and auditing talent
 Participation in Press Gainey Employee engagement survey results planning and initiatives
 New coder training and onboarding
Anthelio/Pyramid Healthcare solutions, LLC- May 2015- March 2016
Manager, Coding Services (100% Remote)
 High accountability position managing a team of up to 70 coders ( IP and OP)
 Reports directly to the Director of Coding Operations
 Active involvement in maintaining and managing vendor- client relationship
 Responsible for anticipating coding needs and filling them effectively and adequately
 Manage daily work flow process for all coding staff
 New coder training and onboarding
 Manage and track Quality and Productivity for coding staff
 Review and approve all time /expense reports for the coding team
 Participate and contribute in all high level leadership meetings
 Contributing member to the process improvement teams for both QA and Remote coding
operations
 Participated to developed hiring criteria and technical interview questions
 Trained the recruitment team in technical interviews
 Participated and contributed towards new talent acquisition
 Contributed towards reviewing pre-employment testing for coders both IP and OP
 Considered a strong candidate for offshore training and management position
Precyse Solutions, LLC – July 2012 – May 2015
Coding Resource Coordinator, (April 2014 to May 2015)
 High-visibility position responsible for sourcing, interviewing, and placing coders on client
accounts
 Created in-depth candidate interview template within the electronic colleague management
system enabling deep-dive data capture on potential candidates

3.  Using production coding and supervisory experience, provided subject matter expertise in
colleague selection process
 Coordinated colleague placement with regional operations managers to ensure optimal client
and colleague match
 Provide hiring decision making guidance to Talent and Coding Operations teams
 Function as a liaison/bridge between Talent Acquisition, Talent staffing and Coding Operations
 Contributing member of the Coding Services management team
Bindu Chawla, RHIA, CCS, CPC, page 2
Precyse Solutions, LLC, continued
 Member of pre-employment testing task force
 Proficient in the use of Sales Force, In Time and CATS ( Candidate Application Tracking System)
as well as proficiency in MS Office
 Participated and contributed in workflow process improvement and optimization as part of
the coding business line revitalization process using Lean Six Sigma principles
 Completed Auditor training through Precyse for Inpatient/ SDS/OBS /ED accounts
Coding Specialist/Lead Coder, (July 2012-April 2014)
 Fully-trained production coding specialist functioning on several remote coding accounts from
small surgical hospitals to large university/teaching institutions – all patient types
 Maintained exceptional production and quality thresholds (98% accuracy) during tenure
 Chosen for high-visibility dual coding project for Cedars-Sinai Medical Center, Los Angeles
 Proficient in ICD-10-CM/PCS coding-Precyse University
 Exposure to numerous hospital abstracting/EMR systems and encoders including 3M,
TruCode, and Web Strat
 Client lead coder with the following responsibilities on selected accounts:
o Manage DNFB
o Train and manage new colleagues under direction of regional operations manager
o Point of contact for all and any issues with IT, PFS and Coding
o Weekly status meetings with the CFO and other management
Texas Health Presbyterian Hospital, Flower Mound, Texas – December 2011 – July 2012
Lead Coding Supervisor/IP OP Coder
 DNFB management in the absence of Director
 Production coding of all patient types : Inpatient and Outpatient
 Responsible for back end claims edits and account combine reports
 Tested, hired, and mentored new coder colleagues interdepartmentally as well as training
and management of remote contract coders
 Audited ER accounts
 Handled queries from PFS/CBO
 Physician education and query generation/resolution
 Comprehensive use of 3M and CPSI
Parkland Health and Hospital Systems, Dallas, Texas - December 2008 – December 2011

4. Coder I
 Review and abstract applicable diagnosis/procedures using comprehensive EHR
 Chart types included: observations, ambulatory surgery, short stays, GI lab, cardiovascular
and diagnostic/therapeutic IVR, physical medicine and rehab, ophthalmology, HIV clinic,
anticoagulation clinic, spinal procedures, radiology, and oncology injections/infusions with
complex chemotherapy
Bindu Chawla, RHIA CCS, CPC, page 3
Metro crest Orthopedics & Sports Medicine, Carrollton, Texas – June 2008
Coding and Claims Representative (Internship)
 Timely filing of claims, both primary and secondary with required EOBs and DWC forms
 Conducted Workers Compensation follow up calls to adjustors and medical claim
managers
 Provided all necessary and pertinent supporting documents for claim submission
Knowledge, Skills & Abilities:
• Knowledge of adult learning methods to provide effective educational programs to persons
of varied levels of educational and learning skills.
• Knowledge of office procedures, technology and equipment required to perform all manner
of clerical/administrative work.
• Skilled in HIM standards and practices and an understanding of the HIM interactions with the
medical staff and other departments within the organization.
• Ability to interact and communicate respectfully with diverse populations and cultures.
• Ability to travel to multiple sites across the Network.
• Ability to maintain confidentiality.
• Ability to deal effectively with in different clinical environments.
• Ability to work independently to prioritize, implement, and complete projects with minimal
supervision

5. EDUCATION / CREDENTIALS
Collin County Community College, Plano, Texas, 2007 –2008
Medical Coding Certificate Series
Bombay Institute of Technology - June 1990 – July 1992
Post Graduate Diploma in Medical Lab Technology
University of Bombay, May 1987 – May - 1990
Bachelor of Science (BS – Microbiology) March 1987
American Health Information Management Association (AHIMA), Chicago, IL
Registered Health Information Administrator (RHIA
Certified Coding Specialist (CCS)
AHIMA ICD 10 CM PCS Train the Trainer
American Academy of Professional Coders (AAPC)
Certified Professional Coder (CPC)