Make Customer Journey More Engaging with WhatsAppPraveen Singh
The Presentation guide you, Use cases that can be built on WhatsApp focusing subject on Consumer Electronics. We are birdWABS for WhatsApp Business Solutions & API
Telecom companies can increase engagement & customer experience and open a new sales channel by digitalization of customer self care products. Mobile apps play a significant role in self care.
Customer Support Techniques: The Classic Versus The Cutting EdgeUniphore
An interactive presentation to help customer-facing organizations to understand the changing preferences of customers and how technologies such as Speech Recognition can help.
Customer care for Telecom operators: from management headache to source of co...Value Partners
As fixed and mobile markets mature and approach saturation, customer care is rapidly becoming a strategic priority for telecom operators: customer satisfaction and loyalty are critical to enhance the top line, while maximum efficiency in cost-to-serve
is imperative to sustain the bottom line. Traditional models are however ill equipped to deal with the present challenge as they hinge on the perennial trade-off between quality and efficiency, thus forcing management in deadlock. Over the past 18-24 months Value Partners has supported operators to design and deliver paradigm shifts in their customer care models, generating consistently higher customer satisfaction while achieving substantial cost efficiencies. In one example, our client shot from being a distant #3 to a clear #1 in
independent quality ratings and concurrently reduced costs by 17% in the first year. By Davide Tesoro Tess, senior manager of Value Partners Milan, and Max Parry, consultant of Value Partners Hong Kong.
Inomera Research is now an SAP partner for Hybris omnicommerce. Our experiences in omnichannel retailing and Java technologies makes us the best partner for Hybris implementation.
Dialstreet helps you plan and conduct marketing campaigns directly from your Dialstreet dashboard. View this presentation to learn more about how you can use missed calls to promote your brand or product.
Make Customer Journey More Engaging with WhatsAppPraveen Singh
The Presentation guide you, Use cases that can be built on WhatsApp focusing subject on Consumer Electronics. We are birdWABS for WhatsApp Business Solutions & API
Telecom companies can increase engagement & customer experience and open a new sales channel by digitalization of customer self care products. Mobile apps play a significant role in self care.
Customer Support Techniques: The Classic Versus The Cutting EdgeUniphore
An interactive presentation to help customer-facing organizations to understand the changing preferences of customers and how technologies such as Speech Recognition can help.
Customer care for Telecom operators: from management headache to source of co...Value Partners
As fixed and mobile markets mature and approach saturation, customer care is rapidly becoming a strategic priority for telecom operators: customer satisfaction and loyalty are critical to enhance the top line, while maximum efficiency in cost-to-serve
is imperative to sustain the bottom line. Traditional models are however ill equipped to deal with the present challenge as they hinge on the perennial trade-off between quality and efficiency, thus forcing management in deadlock. Over the past 18-24 months Value Partners has supported operators to design and deliver paradigm shifts in their customer care models, generating consistently higher customer satisfaction while achieving substantial cost efficiencies. In one example, our client shot from being a distant #3 to a clear #1 in
independent quality ratings and concurrently reduced costs by 17% in the first year. By Davide Tesoro Tess, senior manager of Value Partners Milan, and Max Parry, consultant of Value Partners Hong Kong.
Inomera Research is now an SAP partner for Hybris omnicommerce. Our experiences in omnichannel retailing and Java technologies makes us the best partner for Hybris implementation.
Dialstreet helps you plan and conduct marketing campaigns directly from your Dialstreet dashboard. View this presentation to learn more about how you can use missed calls to promote your brand or product.
SIM Partners: Seven Ways to Optimize Your Omni-Channel Experience in a Cros...Melissa Luongo
Leaders:
- Brett Fritz Director, Enterprise Sales, Financial Services at SIM Partners
- Scott Graflund Advisor at SIM Partners
Key Discussion Points:
• What does omni-channel mean for Financial Services brands?
• What is the difference between omni-channel and cross-channel?Improve application testing when replacing legacy systems
• Seven ways to optimize your omni-channel experience in a cross-channel world.
Buzzwords like “omni-channel” and “cross-channel” continue to swirl around the Financial Services world. Many marketers are interested in implementing these strategies for their Financial Services organizations yet struggle with where to begin. What exactly do these buzzwords mean? How do these buzzwords affect the work being completed in IT? How can IT support these marketing efforts being requested?
This workshop will help answer the "what is omni-channel vs. cross-channel" question, as well as provide seven tangible ways IT can help optimize the omni-channel experience in a cross-channel world for your Financial Services organization.
Interconcept Solutions Business PresentationEddie OOI
Interconcept Solutions provides the total solutions for any online requirements from domain name registration, web hosting to all kinds of e-marketing strategies to drive traffic to the website.
Interconcept Solutions is backed by a team of creative designers and dedicated programmers who strive to bring the life to your website by using the latest internet tools.
For the web strategiest who walks a mile in the client’s shoes, contact Interconcept Solutions
Contact us to discuss the opportunities that the mobile web presents: info@digitalmarketingproz.com
Many professionals forecast by 2016, Internet users will rely more on mobile access to perform searches, access the web, and check email as opposed to the traditional methods of going online via a computer.
Obviously, with small screens and basic functionality,online users need an easy way to consume content from portable devices, which is why mobile websites came into existence.
A mobile website is a website that’s accessed through smartphones and portable tablets. Mobile websites are a streamlined versions of traditional websites, that makes it simple for mobile users to access and navigate websites quickly.
For small business owners, it is important to have a mobile website as many are now using the web through their mobile devices.
Customers who are using smartphones or portable tablets can perform an internet search for your type of product or service and reach your website. Therefore,This is why it’s so important that your company has a mobile friendly version of your site.
Finally, Lastly, mobile sites open up an entire new opportunity for marketing. Several alternative marketing channels are available on mobile sites, such as mobile coupons, location check-ins, and more.
Smartphones and tablets are being used by more and more people, and these figures are expected to grow. Having a mobile site is crucial for small business owners as more and more people are now use their smartphones as their only internet device.
The Importance of Omnichannel Consistency in Customer ExperienceSogolytics
Making the customer experience consistent across all touchpoints is the best way to retain customers and keep them coming back for more. Here's how to do it.
As Head of eCommerce in 7-Eleven Thailand. Parin had establish the Omni Channel Strategy in his corporate. Empower the customer who buy online to be able to pay and pick up at the stores.
His slide crafted from the strategic 6 Omni channel excellences which have been implemented in 7-Eleven in 2012-2015. It's the result from the cooperation between Thailand and German consulting firm.
With customers having so many ways to shop and so many options for engaging with brands, creating seamless omnichannel experiences is at the top of many marketers’ to-do lists. Of course, it’s one thing to recognize the challenge, it’s another to solve it in the real world of modern marketing.
Get up to speed with the latest trends and best practices in delivering seamless omnichannel experiences. Created in association with our partners at award-winning global digital and content production agency BORN, this information-packed session will deliver:
- An overview of today’s cutting-edge approaches to delivering outstanding omnichannel experiences
- Insights into current best practices for making omnichannel work in the real world
- How the right measures can help drive growth across both the short- and long-term
SIM Partners: Seven Ways to Optimize Your Omni-Channel Experience in a Cros...Melissa Luongo
Leaders:
- Brett Fritz Director, Enterprise Sales, Financial Services at SIM Partners
- Scott Graflund Advisor at SIM Partners
Key Discussion Points:
• What does omni-channel mean for Financial Services brands?
• What is the difference between omni-channel and cross-channel?Improve application testing when replacing legacy systems
• Seven ways to optimize your omni-channel experience in a cross-channel world.
Buzzwords like “omni-channel” and “cross-channel” continue to swirl around the Financial Services world. Many marketers are interested in implementing these strategies for their Financial Services organizations yet struggle with where to begin. What exactly do these buzzwords mean? How do these buzzwords affect the work being completed in IT? How can IT support these marketing efforts being requested?
This workshop will help answer the "what is omni-channel vs. cross-channel" question, as well as provide seven tangible ways IT can help optimize the omni-channel experience in a cross-channel world for your Financial Services organization.
Interconcept Solutions Business PresentationEddie OOI
Interconcept Solutions provides the total solutions for any online requirements from domain name registration, web hosting to all kinds of e-marketing strategies to drive traffic to the website.
Interconcept Solutions is backed by a team of creative designers and dedicated programmers who strive to bring the life to your website by using the latest internet tools.
For the web strategiest who walks a mile in the client’s shoes, contact Interconcept Solutions
Contact us to discuss the opportunities that the mobile web presents: info@digitalmarketingproz.com
Many professionals forecast by 2016, Internet users will rely more on mobile access to perform searches, access the web, and check email as opposed to the traditional methods of going online via a computer.
Obviously, with small screens and basic functionality,online users need an easy way to consume content from portable devices, which is why mobile websites came into existence.
A mobile website is a website that’s accessed through smartphones and portable tablets. Mobile websites are a streamlined versions of traditional websites, that makes it simple for mobile users to access and navigate websites quickly.
For small business owners, it is important to have a mobile website as many are now using the web through their mobile devices.
Customers who are using smartphones or portable tablets can perform an internet search for your type of product or service and reach your website. Therefore,This is why it’s so important that your company has a mobile friendly version of your site.
Finally, Lastly, mobile sites open up an entire new opportunity for marketing. Several alternative marketing channels are available on mobile sites, such as mobile coupons, location check-ins, and more.
Smartphones and tablets are being used by more and more people, and these figures are expected to grow. Having a mobile site is crucial for small business owners as more and more people are now use their smartphones as their only internet device.
The Importance of Omnichannel Consistency in Customer ExperienceSogolytics
Making the customer experience consistent across all touchpoints is the best way to retain customers and keep them coming back for more. Here's how to do it.
As Head of eCommerce in 7-Eleven Thailand. Parin had establish the Omni Channel Strategy in his corporate. Empower the customer who buy online to be able to pay and pick up at the stores.
His slide crafted from the strategic 6 Omni channel excellences which have been implemented in 7-Eleven in 2012-2015. It's the result from the cooperation between Thailand and German consulting firm.
With customers having so many ways to shop and so many options for engaging with brands, creating seamless omnichannel experiences is at the top of many marketers’ to-do lists. Of course, it’s one thing to recognize the challenge, it’s another to solve it in the real world of modern marketing.
Get up to speed with the latest trends and best practices in delivering seamless omnichannel experiences. Created in association with our partners at award-winning global digital and content production agency BORN, this information-packed session will deliver:
- An overview of today’s cutting-edge approaches to delivering outstanding omnichannel experiences
- Insights into current best practices for making omnichannel work in the real world
- How the right measures can help drive growth across both the short- and long-term
The Mobile Advantage Every Hospitality Team NeedsCotap, Inc.
Check out the Hyatt case study: http://bit.ly/1vng7tO.
Hotels and restaurants are increasingly leveraging mobile technologies to improve the guest experience. But mobile devices and applications have still yet be leveraged to improve operational efficiency and employee communication. This webcast, hosted by Cotap Customer Experience Director Brian Murray, will explore why hospitality teams are taking a hint from consumers and using mobile messaging to share information across teams and departments.
CX16: How Rack Room Shoes Drives Customer Loyalty with a Mobile Cross Channel...Maria Humphrey
Reaching every touch point of your customer journey may seem near impossible, but not in today's world. Today, you have the ability to reach your customers at the right moment and in the right place. In this session, learn how to leverage cross-channel insights to optimize your marketing program.
Paul Voss, CRM Director of Rack Room Shoes, will take you through his strategy for aligning email, mobile, and services programs to create 1-to-1 customer journeys that have driven well over $50MM in ROI. After connecting Marketing Cloud to its CRM database, eComm platform (Hybris), and loyalty program (Amia/Smartbutton), RRS was able to use data to create personalized customer journeys. This data has been used to help drive higher SMS open rates and offer conversion as well.
Travelport Digital Webinar: The proven formula to building and launching an a...Travelport
Travelport Digital's Glenville Morris (Product Director, Digital Insights) reveals how to plan, build, launch and promote an airline app. Whether you are launching your first airline app or refreshing your airline's mobile strategy this 30-minute webinar is for you.
Patrick Brand co-founder of Hoteliers.com discusses their non-commission model for hotel marketing and hotel booking engines at the Hotel Website Marketing Conference www.hotelwebsitemarketing.com
Presentation Hotel Website Marketing Be Curious V3CiaranDelaney
Thomas Dieben from BeCurious discusses hotel website design and marketing at the Hotel Website Marketing Conference in Amsterdam www.hotelwebsitemarketing.com
Casey Davy from Rate Tiger discusses the importance of distributing your hotels rates through third party websites at the Hotel Website Marketing Conference www.hotelwebsitemarketing.com
Uli Pillau from Ideas Revenue Management discusses the key areas hotels need to focus on when creating their hotel rates at the Hotel Website Marketing Conference www.hotelwebsitemarketing.com
Mark discusses best practice examples of hotels using social media at the Hotel Website Marketing Conference in Dublin. Comment now at www.hotelwebsitemarketing.com/blog
Exploring Montreal's Artistic Heritage Top Art Galleries and Museums to VisitSpade & Palacio Tours
Montreal boasts a vibrant artistic heritage, showcased in its top art galleries and museums. From the expansive collections at the Montreal Museum of Fine Arts to the cutting-edge exhibits at the Musée d'art contemporain, discover the city's rich cultural landscape. Experience dynamic street art, indigenous works, and contemporary pieces, reflecting Montreal's diverse and innovative art scene.
BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. BTW UK Visa Application Process, Uk Visa complete guide, Uk Visa fees, requirements and application process. Know all about uk visa and best way to apply for the uk visa. Get to know about the requirements that allows you for the faster visa appliaction. Get information in this PDF and simplyfy your visa process.
London Country Tours, the foremost travel partner offers customized Stonehenge tours from London coming with private tour guides and direct access to the inner circles. Visit: https://www.londoncountrytours.co.uk/tour/tours-to-stonehenge-oxford/
During the coldest months, Italy transforms into a winter wonderland, providing visitors with a very unique experience. From the Settimana Bianca ski event to the lively Carnevale celebrations, Italy's winter festivities provide something for everyone. Enjoy hot cocoa, eat hearty comfort foods, and buy during winter deals. Explore the country's rich cultural past by participating in Settimana Bianca, and Carnevale, sipping hot chocolate, shopping during winter deals, and indulging in winter comfort foods. Visit our website https://timeforsicily.com/ for more information.
How To Change Name On Volaris Ticket.pdfnamechange763
How to change name on Volaris ticket? This is one of the most common questions asked by travelers flying with Volaris Airlines. The mentioned details can help you with your name rectification on the airline ticket. If you are still facing difficulties call the consolidation desk at +1-800-865-1848.
LUXURY TRAVEL THE ULTIMATE TOKYO EXPERIENCE FROM SINGAPORE.pdfDiper Tour
Get off on the most luxurious Tokyo itinerary from Singapore. Experience Tokyo’s sophisticated modernism and rich tradition with first-class travel, sumptuous lodging, fine food, and special tours. Savor the finest that this energetic city has to offer for an experience that will never be forgotten.
Its running cost is among the diverse vital aspects you must consider before buying an electric scooter. Calculate the cost of getting e-scooter charge for your regular usage to calculate its economic efficiency, similar to people who investigate the mileage of petrol or diesel-driven scooters.
Antarctica- Icy wilderness of extremes and wondertahreemzahra82
In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
Discover the wonders of the Wenatchee River with a variety of river tours in Monitor, WA. Whether you're seeking thrilling whitewater rafting, peaceful kayaking, family-friendly float trips, or scenic sunset cruises, there's something for everyone. Enjoy fishing, wildlife spotting, bird watching, and more in this beautiful natural setting, perfect for outdoor enthusiasts and families alike.
4 DAYS MASAI MARA WILDEBEEST MIGRATION SAFARI TOUR PACKAGE KENYABush Troop Safari
Join our 4-day Masai Mara Wildebeest Migration Safari in Kenya. Witness the incredible wildebeest migration, enjoy exciting game drives, and stay in comfortable lodges. Get up close and personal with one of nature's most amazing exhibits! Book Your Safari Today at - https://bushtroop-safaris.com/
The Cherry Blossom season in Hunza begins in the second week of March and lasts until the end of April, varying with altitude. During this enchanting period, tourists from around the world flock to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates visitors.
About the Company:
The Cherry Blossom season in Hunza starts in the second week of March and extends until the end of April, depending on the altitude. During this enchanting period, tourists from around the globe travel to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates all who visit. For the best experience, join Hunza Adventure Tours, the top tour company in Pakistan, and immerse yourself in this breathtaking seasonal spectacle.
Discover Palmer, Puerto Rico, through an immersive cultural tour that unveils its rich history and vibrant traditions. Experience lively festivals, savor authentic cuisine, and explore local markets. Visit historical landmarks, museums, and stunning colonial architecture. Engage with friendly locals, enjoy live music, and hike scenic nature trails, all while participating in cultural workshops and discovering unique artisan crafts.
The Power of a Glamping Go-To-Market Accelerator Plan.pptxRezStream
Unlock the secrets to success with our comprehensive 8-Step Glamping Accelerator Go-To-Market Plan! Watch our FREE webinar, where you'll receive expert guidance and invaluable insights on every aspect of launching and growing your glamping business.
How To Talk To a Live Person at American Airlinesflyn goo
This page by FlynGoo can become your ultimate guide to connecting with a live person at American Airlines. Have you ever felt lost in the automated maze of customer service menus? FlynGoo is here to rescue you from endless phone trees and automated responses. With just a click or a call to a specific number, we ensure you get the human touch you deserve. No more frustration, no more waiting on hold - we simplify the process, making your travel experience smoother and more enjoyable.
MC INTERNATIONALS | TRAVEL COMPANY IN JHANGAshBhatt4
Experience the world with MC Internationals travel and tourism. From foreign getways to cultural concentration, we tailor unforgettable journeys for every traveler. Let us turn your dream into reality and create lasting memories. Explore with us today. #TRAVEL,COMPANY #BEST,TRAVEL,COMPANY #VISIT,VISA #EMPLOYMENT,VISA #STUDY,VISA #HAJJ,AND,UMRAH
12. What could it look like? Is everything OK? My itinerary Which airport terminal ? Directions Booking reference Is everything still OK? Are there any traffic issues? Has my flight been delayed? Have I got my paperwork? Let them know I’m here Hotel knows you’re on your way Directions to hotel Booking reference On arrival seamless handover to hotel wifi. Save me time Restaurant booking Events, tours Maps Transport Fast high bandwidth, low latency wifi access made easy
13.
14.
Editor's Notes
OCTOBER 2009 4.1B mobile phone subscibers 1.2B mobile web-users (31% all mobile phone owners) Yankee Group 1.5B internet users >3B SMS users (76% all mobile phone users) Portio Research http://communities-dominate.blogs.com/brands/2009/10/a-few-big-numbers-now-confirmed-12-b-mobile-web-users-100-b-dollars-sms-and-3-b-sms-users.html http://www.prlog.org/10366989-global-mobile-phone-subscribers-to-reach-46-billion-by-end-of-2009.html avg text read in 15 mins (email 24 hours) <10% SMS=spam email > 65%
Improve CRM Who’s travelling & when Email campaigns Increase retail footfall / spend Targeted, departure day offers Enhance customer experience Personal flight updates and boarding reminder Lower Stress
Parking Service Chargeable service Offered as an add-on at the time of booking To maximise take-up Provides timely confirmation and traffic updates en-route
Who are your guests and what do they really want from mobile? When do they book today? How do they book today? When / why would they book by mobile? Mobile booking is niche … at least in terms of mobile web or mobile applications. Shortly, I’ll show you why Mobile CRM is the sweet spot that can enhance customer service and make you money!
Is there value in knowing more about your customers itinerary? At what point do you want the service element of the hotel experience to begin?
Multiple content items delivered in context to the travelers trip stage. Minimize time searching for relevant content – I don’t have the time Today’s approach is a silo, single serving content approach. Travellers go on trips which are made of multiple experiences, those brands that adopt a information serving approach across the whole trip will reinforce their trusted brand status.