Insurance Chatbot for First Notification of Loss (FNOL)- Customer Success Story
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Natural language and AI enabled Insurance Chatbot via which customers can notify about the loss via Facebook Messenger.
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Insurance Chatbot for First Notification of Loss (FNOL)- Customer Success Story
- 1. W: chymebot.com, E: sales@chymebot.com, T: +1-713-560-2760 , © Unvired Inc. Insurance Chatbot/Claims Assistant Global Services Company based in the USA INDUSTRY- P&C Insurance SOLUTION- Natural language and AI enabled Insurance Chatbot via which customers can first notify about the loss via Facebook Mes- senger BUSINESS CHALLENGES: Customers are stressed when reporting an accident or some other loss. Need to make the customer experience as pleasant as possible at their diffi- cult times. Simplify the process of reporting Claims SOLUTION- A Chatbot/Conversational Interface for customers to interact with customer service—Digital Claims Assistant. Report loss, pin location, select repair service providers, and get a claim reference number over text/messaging apps. Out of the box Integration with Facebook Messenger Omni-Channel Experience: iOS, Android & WebChat Technology: Chyme Bots Builder, Conversation Builder, Award-winning Natural Language Processing (NLP) engine, Open source AI/Machine learning tools. BENEFITS- The easiest way for the customers to notify the loss without calling on the phone and waiting in the queue. Rapid resolution of customer queries, Enhanced Customer Loyalty Reduced support hours & cost of repetitive tasks. A new platform for the customers in addition to Phone, Email, and Web Chat. ABOUT CHYME Chyme is an AI and Natural Language powered Bots Platform. Chyme enables a Conversational Interface (Chatbots) with systems like SAP, Salesforce, Oracle, ServiceNow, and others to Simplify Work. Chyme is a product from Unvired Inc., a Digital/ Mobile Platforms and Solutions company headquartered in Houston, Texas, USA. AT A GLANCE