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Managing The Process
The document discusses the importance of establishing processes for managing work as a business or team grows beyond just one person. It recommends designating a process leader to define the key processes such as production, creative work, technology, client services, leadership, and more. The processes should be thoroughly documented, involve input from the entire team, and evolve over time with reviews and edits to improve. Establishing and following processes helps define roles, expectations, how work gets done, develops a strong work culture, and prevents repeating work.
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Managing The Process
- 1. Managing The Process ByDaniel Schutzsmith @schutzsmith
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- 5. Manager Or TeamLead
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- 16. When you're small, aprocess can live in your head. (But how does that translate to 10, 20, 50, even 100 people?)
- 17. If you're runningthe business/team, you CANNOT keep the process in your head. (You won’t get anything done to focus on growing your business/team!)
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- 19. Defines the roles ofyour team
- 20. Defines what isto be expected of each role
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- 22. Develops a workethic
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- 24. Helps establish aculture
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- 27. We Can LearnFrom Other Industries
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- 30. Designate a process leader (stewardof the process)
- 32. Define What YouKnow
- 33. Define What YouDO NOT Know
- 34. So What Processes ShouldYou Define?
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- 42. New Business & SalesProcess
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- 45. Document EVERYTHING you can. (Edit Shit Later)
- 46. Write It AllIn a Wiki or Docs
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- 50. Define some tools butgive some freedom.
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- 56. Include the inputof the whole team
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- 60. Externally, build a ClientPortal.
- 62. Have a new team member orientation process!
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- 66. Don’t worry about naysayers,but listen to the moans and groans.
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- 68. Every 5 years, trashit and start over (The words of Rick Webb, Barbarian Group)
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