Conflicts arise from serious disagreements between individuals or groups that have not been resolved. When in conflict, it can be difficult to make decisions and groups may split into opposing factions. To handle conflicts in the workplace, one should talk to the other person, focus on behaviors rather than personalities, listen carefully, identify areas of agreement and disagreement, and develop a plan to address each conflict area. Stress is the body's reaction to changes that require adjustment and can be caused by difficulties, workload issues, unclear roles and responsibilities, or lack of support systems. Managing stress involves ensuring alignment of work and resources, meaningful jobs, clear communication, and opportunities for growth.

1. CONFLICTS AND STRESS
P EARNESWARKUMAR

2. CONFLICTS
 It Is A Serious Disagreement / Argument About
Something Important .If Two People Or Groups Are
In Conflict, They Have Had A Serious Disagreement
And Have Not Yet Reached Agreement
 Try To Keep Any Conflict Between You And Your
Friend Or Any Relation To A Minimum

3.  In Other Words Conflict Is A State Of Mind In Which
You Find It Is A Impossible To Make A Decision
 At This Point ,The Group Is No Longer United And
May Split Into Coalitions

4. HOW TO HANDLE CONFLICTS IN WORK PLACE
 Talk With Other Persons
 Focus On Behaviour & Events But Not
Personalities
 Listen Carefully
 Identify Points Of Agreement & Disagreement
 Build In Your Own Success
 Identify points of agreement and disagreement
 Prioritize the areas of conflict
 Develop a plan to work on each conflict
 Follow through on your plan

5. STRESS
 It Is A Great Worry Caused By A Difficulty Situation
Or Something That Causes This Condition.
 Generally People Under A Lot Of Stress May
Experience Headaches,minorpains,and Sleeping
Difficulties.
 The Effective Technique For Combating Stress Is
Yoga.
 Stress is the body's reaction to any change that
requires an adjustment or response.

6. DEFINITION OF STRESS
 Dr Hans Selye Defined Stress As A
‘The Rate Of All Wear And Tear Caused By Life.
 Stress Is A General Term Applied To Various
Psychologic (Mental) And Physiologic (Bodily)
Pressures Experienced Or Felt By People
Throughout Their Lives.

7. MAJOR CAUSES OF STRESS IN ORGANISATION
 Rotating Work Shifts
 Role Ambiguity
 Career Concern
 Work Overload
 Interpersonal & Intergroup Conflict
 Bullying Or Harassment
 Lack Of Control
 Personal Injury Or Illness
 Marriage

8. SOLUTIONS FOR MANAGING WORK PLACE STRESS
 Ensuring That Workload Is Aligned With Employee
Capabilities And Resources.
 Designing Jobs That Provide Meaning And
Opportunities For Workers To Succeed.
 Clearly Defining Roles And Responsibilities.
 Providing Opportunities For Social Interaction
Among Workers.
 Improving Communication Concerning The Overall
Health Of The Company.
 Opportunities For Career Development.