HELP ME!WHAT IS STRESS ? Stress is the reaction people have to excessive pressures or other types of demand placed upon them. It arises when they worry that they can’t cope.
Stress: Basically Stress are of two types:•Distress: Example “If Boss gives a formal reprimand for poor performance it is a form of distress. Eustress:”EU in Greek terms stand’s for Good” Example “ If you are been promoted and offered job at another location this a form of Eustress.
Some Definition According toAuthor’s Stress is the interaction of the individuals with the environment. Ivancevich and Matteson Job stress is a condition arising from the interaction of people and their jobs and characterized by changes within people that force them to deviate from there normal functioning. Beehr and Newman
What Stress is not? Stress is not simply anxiety Stress is not simply nervous and tension Stress is not necessarily something bad or to be avoided
What Is the Nature Of Stress?? Stress may be environmental in nature Stress may be related to job’s demand It may be related to the role or positional in nature It may be related to individual or group Stress is perceptional in nature Stress comes from hostility means at times it is hostile in nature too.
Causes of stress1. Environment factor Anxiety Conflict2. Organization factor3. Group Factor4. Individual Factor Stress
Environment factor1.Environment factor just as environmental uncertainty influences the design of an organization’s structure, it also influences stress levels among employees in that organization. Changes in business cycle createE.g.1. Economic uncertainties2. Political uncertainties3. Technological change
Organization Factor1. Task demand2. Role demand3. Organization Structure
Group Factor1. Lack of group cohesiveness2. Lack of social support
Individual Factor1. Perception2. Job experience3. Social Support4. Hostility
Consequences of stress Physiological effects Emotional effects Behavioural effects
Stress and job performance Negative as well as positive effects
Stress and health concerns Health problems due to stress Increases cost of organization Mental inability to cope Employee may quit job
Job Burnout Emotionally exhausted Feeling of depersonalization Feelings of low accomplishments
Stress and job burnout Job burnout is typically and particularly found within the human service professions. Examples:
Goal setting-since goals are attainable and clarify the performanceexpectations. This result in less employee frustration and stress.for example; there is printing firm and it has decided to produce 1000books to be printed then no confusion will be in minds of working firmthat what is there ultimate goal.Redesigning jobs-it result in giving employees more responsibility,more meaningful work with increased feedback which result in reducingstress because these factors give employee greater control over workactivities and lessen dependence on others.
Increasing employee involvement-By giving these employees a voice in the decisions that directly affect their job performance result in reducing stress. For example- organizational communication-increasing formal communication with employee, result in reducing stress as this approach give importance to the perception of employee. For example-there are several demands or opportunities that are interpretation and management should communicate all these interpretation’s. Wellness programs-organizationally supported programs that focus on the employee’s total physical and mental condition. For eg-yoga classes are being held in various organizations to reduce stress.