Managing Knowledge in a Network Environment
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The document discusses knowledge management and networks. It begins by outlining the evolution of knowledge management from the 1st generation focused on technology and explicit knowledge to the 3rd generation centered around networks and tacit knowledge sharing. It then discusses why managing knowledge is important for government organizations and outlines different approaches including organizing knowledge, collaboration, and networks. The rest of the document provides more details on these topics, including defining different types of partnerships and cooperation, using examples like social media networks to illustrate knowledge sharing in networks.
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Managing Knowledge in a Network Environment
- 1. Managing Knowledge in a Network Environment Government Web 2.0 and Social Media June 2-3, 2009 Ottawa, Ontario
- 3. Knowledge Management Evolution Overview Connectivity Web 2.0 Collaborate Synergy Community Network Emergent 3rd Distribution World-Wide Web Share Integrate Use Individual Team Tacit 2nd Systems Internet Create Acquire Preserve Artefacts Objects (Documents) Explicit 1st Technology Knowledge Process Knowledge Carrier Type of Knowledge KM Generation
- 6. Knowledge Organization Knowledge management connects creation and use Organization External Knowledge Share Internal Knowledge Manage Use Integrate Preserve Lost Knowledge Create Nature, Society Content
- 8. Content Value Chain “ Flow of content through sequential stages, each of which changes its form and increases its usefulness and value.” (NRCan, 2006) Organization Objects Data Information Knowledge Wisdom Domain Department Admin. Data Records Know how Experience
- 10. Knowledge Management Organization Governance
- 11. Capturing Content Canadian Forest Service Organization
- 15. Centre for Security Science
- 16. Knowledge Services Organization Natural Resources Canada Use Internally Use Professionally Use Personally Generate Transform Add Value Transfer Evaluate Manage Extract Advance Embed Legend Department Sector / Society
- 18. Parallel Collaboration Partner A Partner B Collaboration Joint Content Generate Generate Joint Products & Services Transform Transform Joint Inventory Manage Manage Joint Solutions Use Internally Use Internally Joint Outputs Transfer Transfer
- 19. Sequential Collaboration Agriculture Canada Collaboration Idea scientists AAFC Innovation IC company Commercialized CFIA farmers Adopted Food product HC producers retailers CFIA Market consumers HC Consumption Waste EC municipalities
- 24. Canadian Food Inspection Agency
- 25. Centre for Security Science
- 28. Centre for Security Science
- 33. Knowledge Network Networks Synergy Emergence External Knowledge Share Preserve Lost Knowledge Knowledge Management Use Integrate Issue Create Nature, Society Capture Content
- 35. Public Security Technical Program Network The value of a network is proportional to the number of users squared . Networks
- 36. Global Knowledge Map Network
- 43. Capturing Value Bring it inside the organization Stabilize it; make it work Networks
Editor's Notes
- Today, I’d like to talk about managing knowledge in a network environment. Although I’ll discuss a number of departments, I’ll focus on the Public Security Technical program run by the Defence Research & Development, Centre for Security Science.