The case of process driven organizaton: Droga Kolinska Group (in Slovenian)Branko Greganovic
Branko Greganovic gave a lecture at the Business Process Management conference in Ljubljana, Slovenia in October 2010. The lecture defines a process driven organization structure as a structure in which there are no hierarchical positions which are not required from the point of view of an efficient business process management. The case of Droga Kolinska Group, a leading regional food and beverage group headquartered in Slovenia, is presented to explain a management structure of a process driven organization with a real life example.
The case of process driven organizaton: Droga Kolinska Group (in Slovenian)Branko Greganovic
Branko Greganovic gave a lecture at the Business Process Management conference in Ljubljana, Slovenia in October 2010. The lecture defines a process driven organization structure as a structure in which there are no hierarchical positions which are not required from the point of view of an efficient business process management. The case of Droga Kolinska Group, a leading regional food and beverage group headquartered in Slovenia, is presented to explain a management structure of a process driven organization with a real life example.
"Bad bank" is the only efficient strategy to restructure a bankBranko Greganovic
Setting up a separate "bad bank" processes and management structure is the only efficient strategy to restructure a bank because banks do not possess understanding, processes and structures required to manage NPL portfolios. A "bad bank" structure could be set up as a par of existing balance sheet, as a separate balance sheet in the same banking group or by selling the portfolio to a third party specialized in distressed asset management.
"Employee engagement" (zavzetost zaposlenih) je pozitivno stanje zaposlenih z vidika čustev, znanja in vedenja; je trenutek, ko zaposleni mislijo, čutijo in delajo v skladu z organizacijskimi cilji, ker zares to verjamejo, obenem pa je intenzivno občutenje individualne navezanosti na organizacijo, delo in sodelavce.
Marjeta Tič Vesel, Pristop, v okviru mesečnega srečanja Društva za marketing Slovenije.
Process driven management structure is a structure which does not contain any roles with hierarchical powers not required to ensure efficiency of business processes. That is because an organization does not operate as a three dimensional confederation of organization units but rather as a perfectly flat two dimensional network of flows of business processes.
More often than we realize, inefficient operations are not caused by bad business process design but rather by the management structure (hierarchy) which is imposing unwarranted blockages onto business processes at numerous hierarchical check points on the borders between organization units and legal entities.
THE MYTH OF HIERACHICAL POWER - why you do not need hierarchical power to man...Branko Greganovic
Contemporary organizations are still dominated by and even obssessed with hierarchy. As a result, what is presenting itself as Leadership all to often actually is Ladder-ship or even Ladder-sheep in real life organizations. The organizations of the future will have to move from the egocentric organization rules of today to a sociocentric model of organization in order to retain talent and sustaing their competitive edge.
Organizations often lack an effective strategy management process that allows executives and managers to turn the strategy into operational results. A strategy management office is an organizational unit that manages both strategy development and execution in an integrated way.
"Bad bank" is the only efficient strategy to restructure a bankBranko Greganovic
Setting up a separate "bad bank" processes and management structure is the only efficient strategy to restructure a bank because banks do not possess understanding, processes and structures required to manage NPL portfolios. A "bad bank" structure could be set up as a par of existing balance sheet, as a separate balance sheet in the same banking group or by selling the portfolio to a third party specialized in distressed asset management.
"Employee engagement" (zavzetost zaposlenih) je pozitivno stanje zaposlenih z vidika čustev, znanja in vedenja; je trenutek, ko zaposleni mislijo, čutijo in delajo v skladu z organizacijskimi cilji, ker zares to verjamejo, obenem pa je intenzivno občutenje individualne navezanosti na organizacijo, delo in sodelavce.
Marjeta Tič Vesel, Pristop, v okviru mesečnega srečanja Društva za marketing Slovenije.
Process driven management structure is a structure which does not contain any roles with hierarchical powers not required to ensure efficiency of business processes. That is because an organization does not operate as a three dimensional confederation of organization units but rather as a perfectly flat two dimensional network of flows of business processes.
More often than we realize, inefficient operations are not caused by bad business process design but rather by the management structure (hierarchy) which is imposing unwarranted blockages onto business processes at numerous hierarchical check points on the borders between organization units and legal entities.
THE MYTH OF HIERACHICAL POWER - why you do not need hierarchical power to man...Branko Greganovic
Contemporary organizations are still dominated by and even obssessed with hierarchy. As a result, what is presenting itself as Leadership all to often actually is Ladder-ship or even Ladder-sheep in real life organizations. The organizations of the future will have to move from the egocentric organization rules of today to a sociocentric model of organization in order to retain talent and sustaing their competitive edge.
Organizations often lack an effective strategy management process that allows executives and managers to turn the strategy into operational results. A strategy management office is an organizational unit that manages both strategy development and execution in an integrated way.
2. 1. Predstavitev podjetja
• PRO PLUS – vodilna medijska hiša v Slovenija, lastniško povezana z družbo CME ‘s (Central European Media
Enterprises) broadcast operations.
• CME je medijsko podjetje, ki obratuje v šestih državah srednje in vzhodne Evrope (Slovenija, Hrvaška, Češka,
Slovaška, Romunija in Bolgarija).
• Poslanstvo - je doseganje odličnih rezultatov. Z inovativnim, fleksibilnim in ustvarjalnim pristopom do medijskih
vsebin ter s pomočjo uvajanja najnaprednješih multimedijskih tehnologij bomo obdržali status vodilnega
ponudnika televizijskih in internetnih vsebin.
• Vrednote - doseganje lastnih in skupnih ciljev, ki navdušujejo gledalce in spletne obiskovalce ter dosegajo cilje
naših poslovnih partnerjev. Naše vsakdanje delo je vizionarsko. Stremi k doseganju nedosegljivega. Ta smer
je popolnost
3. PRO PLUS – blagovne znamke
• FREE TO AIR TV BROADCASTERS POP TV in KANAL A
• CABEL TV KINO, BRIO in OTO
• WEB PORTALS 24ur.com in 9 specializiranih spletnih
• S-VOD VOYO.SI
5. 2. Učeča se organizacija – ODDELEK TRŽENJA
Medijske raziskave – vir znanja in podatkov!
6. Medijske raziskave
TELEMETRIJA (elektronsko merjenje, ki poteka sočasno
gledanjem : tehnična naprava telemeter & tv prijavnik
(“daljinec”)
Merjenje obiskanosti spletnih strani – MOSS
Sindicirane raziskave kot npr. IBO, Brand puls...
7. MERJENJE GLEDANOSTI
• SPECIALIZIRANA TV RAZISKAVASPECIALIZIRANA TV RAZISKAVA
• PANEL 450 GOSPODINJSTEVPANEL 450 GOSPODINJSTEV
– naključno izbranih, reprezentativnih za slovensko
populacijo
• IZVAJALECIZVAJALEC
– AGB Nielsen Media Research (od maja 1999)
• UPORABNIKIUPORABNIKI
– Televizije (optimizacija programske sheme, cenikov
oglaševanja)
– oglaševalske agencije in medijski zakupniki
(optimizacija oglaševalskih kampanj)
Remote
Control
(prijavnik)
Display Unit
(enota za
prikazovanje)
8. MERE GLEDANOSTI:
AMR – Average Minute Rating (absolutno ali %)AMR – Average Minute Rating (absolutno ali %) --
povprečno št. ali % ljudi, ki je gledal določeno oddajo ali časovni pas (prisotni v
vsaki min oddaje/čas.pasu).
PUT – Persons using TV -PUT – Persons using TV - povprečno št. ali % ljudi, ki so gledali
televizijo nasploh v določenem časovnem pasu.
SHR – Share oz. delež gledalcev (%) -SHR – Share oz. delež gledalcev (%) - % gledalcev, ki so gledali
določeno oddajo ali čas.pas (razmerje amr/put).
RCH – Reach oz. doseg (absolutno ali %) -RCH – Reach oz. doseg (absolutno ali %) - št. ali % različnih
ljudi, ki so gledali določeno oddajo ali čas. pas (najširše občinstvo, gledali program
vsaj 1 min).
AFF – Affinity Index (%) -AFF – Affinity Index (%) - AFF je podatek, ki nam pove RAZMERJE med
gledanostjo (AMR%) posameznega intervala, oddaje,
sklopa oddaj..., določene ciljne skupine v primerjavi z gledanostjo referenčne ciljne
skupine.
9. Gledanost televizije: ciljna skupina 18-49
32,3
30,9
28,2
27,0
23,7
22,2
18,4 18,2
22,9
26,5
29,5
28,4
0
5
10
15
20
25
30
35
January February March April May June July August September October November December
%
PUT-i v 2012: 19:00-23:00
Vir: AGB Nielsen
10. Gibanje gledanosti glede na dan v tednu: ciljna
skupina 18-49
26,1
25,4 25,2 24,7
23,7 24,0
30,4
0
5
10
15
20
25
30
35
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
%
Dnevi v tednu v 2012: 19:00-23:00
Vir: AGB Nielsen
11. Affinity index gledanosti oddaje Slovenija ima
talent (RCS 18-49)
100
44
83
102
112
71
123
126
155
116
40
60
80
100
120
140
160
18-49 M15-24 M25-34 M 35-44 M45-54 F 15-24 F 25-34 F 35-44 F 45-54 4+
Affinity index
AFF je podatek, ki nam pove RAZMERJE med gledanostjo (AMR%) posameznega
intervala, oddaje,
sklopa oddaj..., določene ciljne skupine v primerjavi z gledanostjo referenčne ciljne
skupine.
Vrednost indexa nad 110 predstavlja nadpovprečno gledanost
Vrednost indexa pod 90 predstavlja podpovprečno gledanost
12. • NOTRANJE znanje ki si ga zaspoleni izmenjavamo na dnevni,
tedenski in mesečeni ravni. Prenos takšenega znanja je najpogosteje na:
Projektinih sestanekih, tedenski kolegij, uredniški in programski sestanek itd...
Znanje je dokumentirano in zapisano v obiliki: poročil, reportov, analiz.
• ZUNANJE znanje gre za znanje, ki ga pridobimo iz zunanjih
virov, v prvi vrsti so tukaj pomembne: oglaševalske konference, seminarji,
delavnice, dodatna izobraževanja (sales academy).
Trženje – učenje in znanje
13. Trženje – prenos znanja
Dnevna poročila, raziskave gledanosti, analize trga in priložnosti.
Konstantno izobraževanje ter nadgrajevanje znanja z udeležbo na različnih
dogodkih.
Dnevni reporti
Tedenski
reporti
Kvartalni
reporti
Simulacija
prodaje
Poslovno
planiranje
Oglaševalski
festivali
•SOF
•SEMPL
•IAB
Workshop –
delavnice:
•EGTA
•MOSS
•AGB
•GEMIOUS
Team buildingi:
•Vsaj 4x letno
•Oddelčni in
medoddelčni
14. 3. Razvoj Televizijskih vsebin skozi različna
časovna obdobja
(“The conscience of television”)
15. “VEST TELEVIZIJE” (The conscience of television)
1960-1970 1970-1977 1978-1987 2000-2010 dalje1990-2000
Sarkazem -
črni humor
- Nespoštljivost
- socialna
nepravičnost
Popularno:
Mash serija
Glamur - moč -
bogastvo
- Unemployment
- Fantasy and
immagination
Popularno:
Dallas, Fantasy
island...
Inspiration -
navdih
Najbolj popularna
tematika!
- Pozitivne
zgodbe
- udobje
Popularno:
Družinske
serije
TV se odziva na stanje družbe in jo spreminja/soustvarja!
“vest” družbe
Humor in zabava
- Low
unemployment
- happiness,
comfort
Popularno:
Seinfield,
Fraiser, Friends
Reality TV –
Resničnostni šovi
- Judgment
- Voyeurism
Popularno:
Big brother, X-factor,
Master chef
Vir: lastna raziskava in spletna stran: https://www.ted.com/talks/lauren_zalaznick#
16. Povezovanje in prenos znanja
„The sun always shines on TV“
„Bog ne daj da bi crknil Televizor“
18. Prenos znanja v “prakso”
LASTNE ODDAJE in RESNIČNOSTNI ŠOVI da bi tovrstni projekti
zaživeli v praksi je potrebno imeti obilico znanja, izkušenj in sredstev.
• PROJEKTNE SKUPINE – povezovanje oddelkov: trženje, marketing, produkcija.
(Vodje projektov, izvršni producenti, kreativci).
• IZKUŠNJE in KRIVULJA UČENJA – zapisani projekti, smernice, lastna literatura,
licence iz preteklih podobnih oddaj/resničnostnih šovov.
• ANALIZA TRGA in POZNAVANJE ZAKONDAJE – analiza konkurence, analiza
potencialnih sponzorjev, analiza trendov gledanosti... “Pareto rule 80/20”
• NOVI IZZIVI in PRILOŽNOSTI – novi načini financiranja???
(šefova omaka, knjige itd....).
19. Gostilna išče šefa (kuharski resničnostni šov) – končni izdelek
Najbolj gledana oddaja
leta 2013!