The document provides various management tips for managing yourself, your team, and your business. Some key tips for managing yourself include creating a leadership vision for 2025, pretending you have what you want to act confidently, and taking responsibility for your own growth through learning experiences. For managing teams, tips include becoming an inspirational leader by showing humility, giving employees what they need for motivation, and assigning tasks to individuals to avoid lack of accountability. Managing a business tips include assessing change readiness, failing cheaply through small experiments, and improving customer service through transparency and emotional connections.

1. Management TipsManagement Tips

2. “There are three secrets to managing.
The first secret is have patience. The
second is be patient. And the third
most important secret is patience.”
-Chuck Tanner

3. IntroductionIntroduction
Management is the process of reaching
organizational goals by working with
and through people and other
organizational resources.

4. Management has the following 3
characteristics:
It is a process or series of continuing
and related activities.
It involves and concentrates on
reaching organizational goals.
It reaches these goals by working with
and through people and other
organizational resources.

5. Objectives of PresentationObjectives of Presentation
To provide tips for quick and practical
application to
Manage yourself,
Manage your team, and
manage your business

6. Managing YourselfManaging Yourself
What are my strength?
How do I perform?
What are my values?
Where do I belong?
What should I contribute?
Responsibility of relationship

7. CREATE A NEW LEADERSHIP
VISION
What will you be doing in 2025, and what
impact do you hope to be making ?

8. PRETEND YOU HAVE WHATPRETEND YOU HAVE WHAT
YOU WANTYOU WANT
Overthinking the issues only serves
to compound the worry, Instead
pretend you have what you want.
Act as if your peers respect you or
as if customer is loyal.
Chances are better that you’ll get
what you want

9. TAKE RESPONSIBILITY OFTAKE RESPONSIBILITY OF
YOUR GROWTHYOUR GROWTH
-Meet with two former coworker each
months
Have one major learning experience
with each quarter
Give yourself a performance review

10. INCREASE YOUR DESIRE TOINCREASE YOUR DESIRE TO
LEARNLEARN
NO MATTER HOW HIGH IS YOUR
LEVEL OF MASTERY, THERE IS
ALWAYS MORE TO DISCOVER
ASK QUESTIONS TO FIND NEW
WAY TO SOLVE THE PROBLEM

11. BE OPEN TO CRITICISMBE OPEN TO CRITICISM
CRITIQUE CAN BE A USEFUL
APPROACH TO TEST IDEA & KEEP
PEOPLE AND TEAM
ACCOUNTABLE

12. LISTEN BETTERLISTEN BETTER
Good listening isn’t just about making
the speaker feel respected and
heard;it’s also about making sure you
undertand what’s truly said

13. Improve your time managementImprove your time management
skillsskills
Think about how you are going to
carry out certain tasks and undertake
them in the most time and cost
efficient manner, which will enable you
to achieve more with less

14. DON’T BE SHY BUT ASKDON’T BE SHY BUT ASK
QUESTIONSQUESTIONS
If you aren’t sure how to go about a
particular task, then make sure to
pluck up the courage to ask questions.
To leave it until later on could make
life more difficult for you and the other
people you work with.

15. MANAGING YOUR ENERGYMANAGING YOUR ENERGY
TAKE BRIEF BUT REGUALR BREAKS
SAY THANK YOU
DO WHAT YOU LOVE

16. CAPTURE BIG IDEAS INCAPTURE BIG IDEAS IN
SIMPLE WAYSSIMPLE WAYS
ALWAYS CARRY INDEX/BLANK
CARD IN YOUR POCKET, WHEN
YOU HEAR A GOOD IDEA WRITE IT
DOWN.

17. DECREASE YOURDECREASE YOUR
TECHNOLOGY DEPENDENCETECHNOLOGY DEPENDENCE
Studies have shown that using our
memories improves reasoning and
creativity

18. MANAGE WITH MINIMUMMANAGE WITH MINIMUM
TIMETIME
TURN DEAD TIME INTO
DEVELOPMENT TIME
SHOW UP IN PEOPL’S WORK
SPACES
MAKE TWO CONTACTS PER DAY

19. GET THROUGH YOUR TO-DOGET THROUGH YOUR TO-DO
LISTLIST
GET THREE THINGS DONE BEFORE
NOON
TACKLE SIMILAR TASK AT THE
SAME TIME

20. STOP WORKING AND HAVESTOP WORKING AND HAVE
FUNFUN
Find people you enjoy working with
Find problem you enjoy solving

21. TAKE A MINI BREAKTAKE A MINI BREAK
Exercise
Turn off your Cell-Phone
Do a crossword puzzle

22. CHANGE YOUR BEHAVIOURCHANGE YOUR BEHAVIOUR
Take ownership
Be patient
Accept difficulties
Refuse to be distracted

23. IDENTIFY YOUR UNIQUEIDENTIFY YOUR UNIQUE
SKILLSSKILLS
Watch your skills
Look for confluences
Listen to complements.

24. SELL YOURSELFSELL YOURSELF
Advertising the value you deliver to
your organization is more important
than ever
Selling yourself is a delicate art

25. BECOME ONE OFBECOME ONE OF
TOMORROW’S TOP LEADERTOMORROW’S TOP LEADER
Change management
Deep famaliarity with emerging
markets
The ability to inspire and motivate
Lean management

26. MANAGING YOURMANAGING YOUR
TEAMTEAM

27. BECOME AN INSPIRATIONALBECOME AN INSPIRATIONAL
LEADERLEADER
Humanness : Build Collaboration and
Solidarity by revealing your weakness.
- Intuition: Know what’s going wrong
without other spelling it out for you.
- Tough Empathy: Care deeply about
employees.
-Uniqueness: show your unique qualities.

28. BECOME A CREATIVEBECOME A CREATIVE
LEADERSLEADERS
Cultivate respect by giving it , not by
demanding it.
Know how to manage both success and
failure not just success.
Instead of commanding, coach your
team toward success

29. GIVE YOUR PEOPLE WHATGIVE YOUR PEOPLE WHAT
THEY NEEDTHEY NEED
Traditional Leader Thinking-
“Employee-boss relation as a
transaction;Money in exchange for
labor”
Transformational Leader Thinking
“Employee wants much more than
that”
LOVE, GROWTH, CONTRIBUTION,
MEANING

30. PAT EMPLOYEES ON THEPAT EMPLOYEES ON THE
BACKBACK
An abundance of studies have
demonstrated the power of touch on
everything from rhesus monkey to
student in classroom.
A pat on back or a brief touch on the
shoulder can express support and
reassurance,making the recipient more
willing to improve his decision making.

31. LET YOUR EMPLOYEESLET YOUR EMPLOYEES
FAILFAIL
When employee make a mistake,stop
yourself from interfering , Let your
employee make mistake and help him
to adjust to get it right the next time if
the risk are lower.

32. MAKE A MISTAKE OT TWOMAKE A MISTAKE OT TWO
Create a Mistake making culture
Encourage your people to take risk.
Yet Mistakes are often the best
teachers, People wont learn something
new if they only do things they know
well.

33. FORGIVE BUT DON’T FORGETFORGIVE BUT DON’T FORGET
-Forgive Honest mistakes, but make
sure employees lean from past faiures
so they don’t repeat them.

34. ASSIGN TASKS TOASSIGN TASKS TO
INDIVIDUALS, NOT GROUPS.INDIVIDUALS, NOT GROUPS.
The Bystander Effect occurs frequently
in virtual teams, so if you assign a task
to a group of people, there’s a good
possibility no one is going to pick it up
(the well-known adage here is that
“everyone’s responsibility is no one’s
responsibility”). To avoid this issue,
always assign tasks to specific
individuals.

35. SET DEADLINES FORSET DEADLINES FOR
EVERYTHINGEVERYTHING
Parkinson’s law states that work
expands so as to fill the time available
for its completion.
if you give someone ten days to
complete a task, then it will take them
ten days to complete it. If you give
them one day, then it’ll take them one

36. DEVELOP A CULTURE OFDEVELOP A CULTURE OF
TRUSTTRUST
Surround yourself with people who
will challenge their ideas, point out
their shortcoming and tell it like it is .
Get people to bother you by bothering
them.
Develop a culture of trust and
openness.

37. DONT JUSTDONT JUST
COMMUNICATE,EXPLAINCOMMUNICATE,EXPLAIN
Good communicator know they also
need to explain what all exitement is
about.
Don’t lose or confuse your audience
with too many details.

38. FOCUS YOUR PEOPLE ONFOCUS YOUR PEOPLE ON
WHAT THEY ARE BEST ATWHAT THEY ARE BEST AT
Improving on weakness takes a
tremendous amount of energy
Instead,focus your people on their
strength and encourage them to do
what they are good at.

39. IDENTIFY HIDDEN TALENTSIDENTIFY HIDDEN TALENTS
Turn a compliment into an interview.
Ask why employees prefer certain
tasks or project.
Inquire about dreams.

40. MANAGE YOUR SMARTESTMANAGE YOUR SMARTEST
PEOPLEPEOPLE
Do explain things and persuade them.
Do use your expertise. Don’t use your
hierarchy. Smart people aren’t impressed
with titles.
Do tell them what to do and Don’t tell
them how to do.Smart people enjoy to
give rise to challange

41. GIVE THE GIFT OF TIME ANDGIVE THE GIFT OF TIME AND
SPACESPACE
It doesn’t need to be money; you can
give the slack time so that your star has
breathing room to explore his/her idea.

42. TRUST YOUR TEAMTRUST YOUR TEAM
To cultivate trust among your team
members,place your trust in them first.
Show them you believe you are
competent and capable.
Trust is a two way street,the sooner
you start down your side,the sooner
your employes will accelerate down
theirs.

43. GET RID OF NEGETIVITYGET RID OF NEGETIVITY
Grumpiness, laziness and nastiness are
contagious and by redusing those type
of negetivity you give your people a
better chance of success

44. DON’T ASSUME PEOPLE WONT
UNDERSTAND

45. MANAGING
YOUR BUSINESS

46. ASSES YOUR CHANGEASSES YOUR CHANGE
READINESSREADINESS
3 Questions to help you face the
challenge.
1.Do you see oppertunities other don’t?
2.Can your custoomer live without you
?
3.Are you learning as fast as the world
is changing?

47. CREATE STRATEGY WITHCREATE STRATEGY WITH
STORIESSTORIES
Tell a story about the future,
Make it inspirational and envision your
organization in a happy and successful
place.

48. KILL MORE GOOD IDEAKILL MORE GOOD IDEA
To come up with a few good ideas, you
need to generate a lot of bad ones.
Make the tough choices and pull the
plug on good ideas that are’nt quite
good enough.

49. DON’T GET DISTRACTEDDON’T GET DISTRACTED
Don’t keep your head so focused on the
process that you lose sight of the bigger
picture.
Look up every once in a while and remind
yourself what are you trying to achieve.

50. AVOID CERTAIN TYPE OFAVOID CERTAIN TYPE OF
FAILUREFAILURE
-Knowingly doing the wrong thing
Failing to gather the right data.
Priotizing research over experience.

51. DON’T AVOID RISKDON’T AVOID RISK
Look at all the risks you face and play
owhat would you do if any of them were
come to bear.
Having system in place to respond
could save your valuable time ,money
and resources.

52. Prepare for crisisPrepare for crisis
Leaders need to ensure their
organization are equipped to stop most
crises before they happen.
1.Pattern recognition
2.Broader communication
3.Trusted leadership.

53. FAIL CHEAPLYFAIL CHEAPLY
Rather than eliminating failure, focus
on reducing the cost of failure by doing
these three things.
Make your experiment cheaper
Change the order of experiments.
Make decisions faster.

54. STOP IGNORING GROWTHSTOP IGNORING GROWTH
OPPERTUNITYOPPERTUNITY
Largest growth opeertunity are often
the market changing ideas that
represent not only growth but a threat
to your business as well.
Figure out threat before someone else
does.
Take feedback.

55. TAKE BABY STEPSTAKE BABY STEPS
Instead of dreaming of “the next big
thing” focus on innovating in small
shorter bursts.
Use small and cheap experiments to
test new ideas.

56. INVEST WISELY IN SOCIALINVEST WISELY IN SOCIAL
MEDIAMEDIA
Whether an internal wiki, a Twitter
account or a blog all social media
initiatives require careful monitoring
and management to capture value.

57. IMPROVE CUSTOMERIMPROVE CUSTOMER
SERVICESERVICE
Be Transparent
Convert or capitalize on tribes
Open the door to new talents.

58. WIN CUSTOMER’S HEARTWIN CUSTOMER’S HEART
Give them opportunity to meet as
many of your staff as possible, all the
way upto CEO.
Thank them for their business and ask
them to tell you about their company.
Create emotional connection.

59. SPEAK EFFECTIVELYSPEAK EFFECTIVELY
Understand customer’s Language
Focus on them , not you.

60. Use Words,Not NumbersUse Words,Not Numbers
Use qualitative method to discover
that your customer think about your
products and services.
Focus grous or open ended
questionnaires .

61. HANDLE CUSTOMERSHANDLE CUSTOMERS
COMPLAINTSCOMPLAINTS
Understant the full context
Propose a resolution
Show respect

62. ReferencesReferences
-Management Tips;Harvard Business
review
http://managementinnovations.wordp
ress.com/2008/12/03/define-
management-its-functions/

63. THANK-YOUTHANK-YOU