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What can make the web work for you?
Presented by: Eli Z. Lassman, Google
My second income
Don't you want to buy this car?
Why it takes work
1. Your website.
2. Where are your customers?
3. How do you make sure they find you (and how do you
understand what they do when they do)?
What will make the web work for you?
1. How does
your website
work for your
business?
1.1 Online checkout in real life
1.2 What does your website need to do?
○ Generate sales?
○ Generate new leads?
○ Build brand awareness and
perception?
1.3 Google Ads pages
1.4 Choose your own adventure: for what should we
search?
2. Where are
your customers
online?
2.1 Quiz break!
1 Unpacking the Mobile World, Google, 2013
2 UK Digital Future in Focus 2013, comScore
What percentage of page views in the UK
are on mobile devices?
What is the number 1
use of mobile in the UK?
What is the second
largest search
engine in the
world?
3. How do you
reach them?
3.1 Where are advertisers spending the most?
Source: PwC / Internet Advertising Bureau
/ The Advertising Association / WARC
2011 UK Adspend
£2.25 billion
£2.16 billion
3.2 Let goals drive online spending priorities
Product launch
Brand awareness
Audience
engagement
Online traffic and
transactions
Search ads
Display ads
Social media
YouTube
3.3 Paid and earned? Choose your own adventure
3.4 What are your customers doing on your website?
1. Make sure your website is your storefront.
2. Be where your customers are.
3. Know what you're trying to do.
What will make the web work for you
Questions?

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Making the web work

  • 1. What can make the web work for you? Presented by: Eli Z. Lassman, Google
  • 3. Don't you want to buy this car?
  • 5. 1. Your website. 2. Where are your customers? 3. How do you make sure they find you (and how do you understand what they do when they do)? What will make the web work for you?
  • 6. 1. How does your website work for your business?
  • 7. 1.1 Online checkout in real life
  • 8. 1.2 What does your website need to do? ○ Generate sales? ○ Generate new leads? ○ Build brand awareness and perception?
  • 10. 1.4 Choose your own adventure: for what should we search?
  • 11. 2. Where are your customers online?
  • 12. 2.1 Quiz break! 1 Unpacking the Mobile World, Google, 2013 2 UK Digital Future in Focus 2013, comScore What percentage of page views in the UK are on mobile devices? What is the number 1 use of mobile in the UK? What is the second largest search engine in the world?
  • 13. 3. How do you reach them?
  • 14. 3.1 Where are advertisers spending the most? Source: PwC / Internet Advertising Bureau / The Advertising Association / WARC 2011 UK Adspend £2.25 billion £2.16 billion
  • 15. 3.2 Let goals drive online spending priorities Product launch Brand awareness Audience engagement Online traffic and transactions Search ads Display ads Social media YouTube
  • 16. 3.3 Paid and earned? Choose your own adventure
  • 17. 3.4 What are your customers doing on your website?
  • 18. 1. Make sure your website is your storefront. 2. Be where your customers are. 3. Know what you're trying to do. What will make the web work for you