Margaret A. Kreminski-McLaughlin has over 15 years of experience in office management and customer service roles. She currently works as the Office Manager for Arts Edge School of Dance and Theatre where she maintains the studio's website, sends emails and newsletters, builds spreadsheets, and uses a database to track student information. She also has a history of volunteer work at R.M. Paterson Elementary, including roles in the classroom, library, and PTA.

1. 1862 Sentry Oak Ct. 904-248-8444 maggiemactx@gmail.com
Margaret A. Kreminski-McLaughlin
_____________________________________________________________________________________
SUMMARY OF QUALIFICATIONS
Excellent interpersonal relations skills; highly motivated; works well both independently and as part of a team; has the
ability to complete tasks ahead of schedule while assisting others on techniques to improve their performance and always
willing to go the extra mile to complete projects on time and under budget. Exceptional organizational and customer
service skills.
WORK HISTORY
Arts Edge School of Dance and Theatre, Office Manager Fleming Island, FL Aug. 2013 to Present
· Built and maintained Studio’s website using iPage.
· Compose and send emails and small news bulletins using Mail Chimp
· Build Excel spreadsheets for various studio uses.
· Use an Access Database daily to maintain the studio’s client information and class schedules
· Communicate with parents with questions and concerns they have regarding their child
· Process credit card payments using Square, also accepting tuition payments with cash and check
Volunteer at R M Paterson Elementary, Fleming Island, FL 2008-2015
For the past seven years I have had the honor of volunteering at R M Paterson Elementary while my children have been
students there. Below is a list of projects, duties and activities I have been involved in through the years.
· Helped out in classrooms with parties, grading and tutoring some students
· Art Lady- brought in works of art and presented them to students with an explanation of their origin and meaning
· Worked in the school’s library on a weekly basis for the past five years, checking books in and out to students,
shelving books, setting up the book fairs, working the register for the book fairs, helping the students on the
computers and with classwork
· PFA board member for the past four years, served as President for the 2013-2014 school year. Through the PFA I
have helped organize and run the various fundraising activities we have at Paterson including school dances,
carnivals, fun runs, sales of various products through outside companies. Collect and count cash and checks as
payment for the products we have sold. Attend monthly meeting and vote on various PFA issues.
· SAC- School Advisory Council member for the past three years
· Make copies of workbook pages for teachers to distribute to their students
· Copy flyers for the entire student body and sort into teachers’ boxes
· Sort mail into teachers’ boxes
· Laminate items for teachers
· Use Die Cut machine to cut out shapes for teachers’ bulletin boards

2. Filer Insurance, Office Receptionist, Miami, FL 2001 to 2002
· Answered multi-line phone system for the office of over 15 agents
· Used internal messaging program to take phone messages for agents in the field
· Pulled and refiled client files for agents
· Called personal insurance clients regarding overdue bills.
Citizens National Bank, Secretary to Senior Vice President/Personal Banker/Teller, Red Oak, TX 1999-2000
· Opened new personal and business accounts
· Process banking transactions for both personal and business accounts
· Maintained excel spreadsheets for Senior VP tracking funds spent on home loans during the building process
· Answered multi-line phone system
· Processed SBA loans
· Presented loans before loan committee
· Visited business clients with Senior VP to maintain personal relationship
· Attended Chamber of Commerce luncheons to network and develop possible clients
Banc One, Inc., Teller, Teller Supervisor, Personal Banker, Dallas, TX 1997-1999
· Process banking transactions for both personal and business accounts
· Supervised 10-15 tellers
· Wrote weekly work schedule for tellers
· Opened personal and business checking and saving accounts, CDs and processed loan applications
· Maintained cash in ATM daily
· Opened and Closed bank daily
EDUCATION
Eastfield Communtiy College, No degree obtained, 1993-1995
Bishop Lynch High School, Dallas, TX, 1993
COMPUTER SKILLS
Microsoft Excel, Microsoft Word, general knowledge of all other Microsoft Office
programs, iPage Website Builder, Go Daddy Website Builder, excellent Internet skills.