Purnendu Tiwary has over 9 years of experience in IT roles including project management, development, and support. He is proficient in COBOL, JCL, DB2, and web services. Currently he is working as a technical lead for RBS on payment transformation and web service projects, where he designs applications, components, and tests code. He has also worked on projects for Tata Consultancy Services and other clients in banking, finance, healthcare, and retail.

1. Purnendu Tiwary
Tata Consultancy Services
Email : purnendu.it@gmail.com, Phone : +919038070777
Experience Summary
 9 years 4 months of IT experience in various roles (Project Manager,Technical Team Lead, Designer,
developer, Production support,Analyst), functional areas (project delivery, support/maintenance), industry sectors
(banking and financial services, Healthcare Insurance, retail), systems (IBM Mainframe).
 Proficient in application development using COBOL, JCL and DB2, VSAM, CICS ,MQ and Web Services for
service oriented application which includes Requirement Analysis, Design, Coding, Testing.
 Experienced in the areas of Design, Development, Maintenance and Testing.
 Proficient in analyzing and translating business requirements to technical requirements.
 Possess good analytical skill, problem solving skills, ability to meet deadlines, Adaptable to various conditions.
 Well versed with Organisation processes and Project processes. Effective communication skills (Competent
Communicator from Toastmasters international), interpersonal skills, self-motivated, enthusiastic.
 Fair knowledge in traditional Software Development Life Cycle model.
 Open to work for other technologies like Hadoop ,Big Data.
Qualifications/Certifications/Trainings
 Bachelor of Technology In Information Technology (JIS College of Engineering,WBUT) [2006]
 Executive MBA in finance from University of Virginia – Distant learning Program
 Technical Certifications
 IBM Certified Database Associate (DB2 9 Fundamentals)
 Domain Certifications
 Retail Banking
 Banking & Finance Level 0
 General Life Insurance
Current Responsibilities
I have designed Application and components design for MQ based Payment system(FEFE) along with coding and
UT and CIT.
I have also designed Application and component design ,coded and tested Web Service as per business requirement.
Responsibilities include:
 Worked as team member and technical lead in Fast payment Fraud Engine payments transformation program.
 Responsibilities includes desgin,coding ,Unit and CIT associated to payments systems in RBS.
 Worked as a team lead in FPOC webservice project associated to Core Customer systmes in RBS.
 Analyzing the requirements and creation of the Application Design for the Web Service.
 Creation of the component design of the individual components for the Web Service
 Coding and testing for the webservice
 Reviewing of the deliverable for the team including Component Design, Code and Unit Test Scripts.
 Mentor and guide team members on technical and function aspects of the project and also RBS standards and
technical stuff.
Assignments in Details
The details of the various assignments that I have handled are listed here, in chronological order.

2. Project Payments Transformation Program
Customer RBS TSI
Period February 2019 to April 2016
Description The security and Fraud division of RBS group uses FPFE and
EDCFE fraud engines to profile payments from different sources.As
a part of this transformation program all these payment sources will
merged into a single source and transmitted for Fraud profiling.A
single source will provide more control over all the payments and to
help identify and assess fraudulent activity.
As per my responsibility, following are the main parts of the plan to
execute the project
 Analyzing the requirements and creation of the Application
Design for the FPFE and EDCFE.
 Creation of the component design of the individual components.
 Creation of code and Unit testing the results as per the
requirement.
 Reviewing of the deliverable for the team including Component
Design, code and Unit Test Scripts.
 Identify the CICS resource to set up the MQ for the application.
 Incorporate the CICS parameters in the Application Design .
Role Technical Lead (Offshore) with peak team size of 6(including
offshore and TSI)
Solution Environment z/OS, Cobol, DB2, MQ , CICS
Tools Endeavour, Expeditor, FileAid, FileAid for DB2,
Work location(s) INDIA (Kolkata)
Project FPOC webservice
Customer RBS TSI
Period August 2015 to Jan 2016
Description First point of contact web service project comes under Phoenix
respond system.
As per the user request different webservices are being called based
on the search parameter entered.
Surname,First name and postcode are being entered as the search
criteria for Personal Customer search web service;Organisation title
and Post code being enter for non-personalcustomer search.
It returns different type basic and enriched customer details based on
the operation requested.
As per my responsibility, following are the main parts of the plan to
execute the project
 Analyzing the requirements and creation of the Application
Design for the Web Service.
 Creation of the input output copybooks from the WSDL and
XSD files and ensuring that they are meeting the requirements for
the Web Service.
 Creation of the component design of the individual components
for the Web Service.
 Reviewing of the deliverable for the team including Component
Design, code and Unit Test Scripts.
 Identify the CICS requirements to execute the Web Service.

3.  Incorporate the CICS parameters in the Application Design
which would satisfy the requirements for the particular Web Service.
Role Technical Lead (Offshore) with peak team size of 6(including
offshore and TSI)
Solution Environment z/OS, Cobol, DB2, Web Services , CICS , SOAPUI,Workbench
Tools Endeavour, Expeditor, FileAid, FileAid for DB2, CA Enterprise
workbench,SOAPUI
Work location(s) INDIA (Kolkata)
Project Customer DB Remediation
Customer RBS UK
Period January 2015 – August 2015
Description Creation of COG frame work which will provide 24*7 service of CIA
application.
Responsibilities included
 Creation of Component Designs, Coding, Unit Test Scripts and
Unit Test Results of various modules include utility modules.
 Finalized coding standard with SME which was followed in all
modules in Remediation Project.
 Reviewing (peer and internal) of the deliverables for the team
including Component Design, code and Unit Test Scripts and Unit
Test Results.
Role Technical Lead ( Offshore) with peak team size of 10
Solution Environment z/OS,Cobol, DB2, VSAM,CICS
Tools Endeavour, Expeditor, FileAid, FileAid for DB2,
Work location(s) INDIA (Kolkata)
Previous Assignments:
 Project Title: Data Plateform upgrade - Mainframe to Netezza Migration
Client: Canadian Imperial Bank of Commerce
Team Size: 14
Domain: Banking
Duration: April`13 – Dec 2014
Brief Description:
Canadian Imperial Bank of Commerce (CIBC) created from the largest merger of two chartered banks in Canadian
history happened on June 1, 1961 - The Canadian Bank of Commerce (established 1867) and the Imperial Bank of
Canada (established 1875) merged to form the Canadian Imperial Bank of Commerce (CIBC).

4. Project Background:
 CIBC currently has a MIS on Mainframe and is working on an initiative to migrate to Netezza TF
 Netezza will provide the foundation for other future analytic need
 The current environment consists of:
 Mainframe as MIS
 DataStage as ETL tool
 SAS and Cognos as reporting/analytics tools.
 Migrate the MIS from Mainframe to Netezza TF platform
Roles & Responsibilities:
 Creation of Macro design and functional specification.
 Analysis of source systemand data.
 Designs walk through with offshore and onshore team and review of the design created by others.
 Work product review with client and getting clarifications on the concerns and assumptions.
 Working with offshore queries, reviews.
 Ensuring the proper guidance to offshore team members and Freshers in the team.
 Involved in Offshore test plan creation,Coding,Testing
Past Assignment :
 Project Title: Hertz Financial(A Car rental company) –
Designation: SystemEngineer(Senior Software Engineer)
Client: Hertz Financials
Team Size: 12
Domain: Billing ,Accounting and Financials
Duration: Sep ’10 – Jan`2013
Brief Description:
The Hertz Corporation is the second largest general-use car rental company in the world with 1900 locations in the
United States and 5100 wordlwide.
Its headquarter is in Park Ridge,New Jersy US.
Now IBM has taken responsibility to provide the IT services to few application of the Hertz Corporation.These
application includes:
 Global accounting
 Volume Vendor
 Traffic Violation
 Tour override commission
 Station Bank Subledger
 Multimonth Global
 Multimonth Domestic
 International Licencee
 Globar Repository accounting Module
 GDRB interface
 Fincancial Management system
 Credit card billing etc.

5. Roles & Responsibilities:
 Creation of Functional design,Technical design or program specification from the business design doc given by
Business analyst on Change Request.
 Designs walk through with offshore and onshore team and review of the design created by others.
 Work product review with client and getting clarifications on the concerns and assumptions.
 Working with offshore queries, reviews.
 Ensuring the proper guidance to offshore team members and Freshers in the team.
 Involved in Offshore test plan creation,Coding,Testing
 Implementation in production of the CSR after the integration testing.
 Ensuring compliance to quality standars,and delivery timeliness.
 Also played a backup role to prepare the status report,time sheets.
 Give oncall support on the for the Hertz accounting on financial system.
 Has worked as a production support member except other responsibilities as well.
Technologies Used:
Job Control: JCL
Database: VSAM,Files,DB2
Batch Environment: COBOL-VSAM
Code Promote Tool: Endevour
Development Tools: INSYNC,OPC job schedular
Technical Expertise:
Platform: IBM Mainframes
Operating Systems: OS/390, Z/OS.
Languages: JCL, COBOL,SQL
Database Skills: VSAM,Flat files,DB2
OLTP: CICS
IBM Product Tools: CAPS, File Manager, TSO/ISPF
 Project Title: BSC(Blue Shield Of California) – Back End Reporting-Schedule L
Designation: Software Engineer
Client: Blue Shield of California
Team Size: 9
Domain: Health Care
Duration: April ’10 – Till Date
Brief Description:
BSC stands for Blue shield of California. Blue shield of California provides both hospital (insititutional) and Clinic
(Professional) services in its plan. BSC is dealing with life insurance claims too but that is out of the EDS systems
and we don’t receive any data from those system.
Now Schedule L majorly deal with Back-end systems. When we said Back-end systems it doesnt mean that they
deal with databases or back-end storage. Back-end system meant the back-end applications catering to back-end
operations needs. For example: Underwriting, Paid vs. billed, Month end reporting. This information is very much
important for Back-end operations to work. These are not just reports out of the system but taken a more advance
form of Business Intelligence where data needs transformation, customization and further making intelligent
decision out of the whole lot of data with Schedule H.

6. what can be sources of data for Schedule L or what all data is with BSC which can be utilized to get information/
1) TPSU
2) RTMS
3) Argus (This is a company to which BSC has outsourced the processing the pharmacy claims)
4) MES (Again for vision claims BSC has outsourced the processing)
5) DBP (BSC has outsourced its dental claims to DBP)
6) UBH ( BSC has outsourced its Behavioral health (mental or psychatric) claims)
7) MC400 (This system is owned by BSC now. This was a Care America (a comapany acquired by BSC. Th is
company was known for its Medicare supplemental product which BSC wanted to add to its) system. After the
acquisitions the all the normal commercial claims were moved from MC400 to TPSU and all the Medicare
supplemental were moved to MC400 from TPSU. So MC400 now is a source for Medicare supplemental claims
data.
Roles & Responsibilities:
 Creation of Technical desing or program specification from the business design doc given by Business analyst
on Change Request.
 Designs walk through with Offshore team member and UTP/Q&A tracker reviews at Offshore
 Work product review with client and getting clarifications on the concerns and assumptions.
 Working with offshore queries, reviews
 Ensuring compliance to quality standards,and delivery timelines
 Involved in Offshore Unit test plan creation,Coding,Unit Testing and providing files to BA`s for integration
Testing
 Implementation in production of the CSR after the integration testing.
 Ensuring compliance to quality standars,and delivery timeliness.
 Also played a backup role to prepare the status report,time sheets.
 Give oncall support on the Backend Systemto the Client and works as a production support member On Job
related abends.
Technologies Used:
Job Control: JCL
Database: VSAM,Files
Batch Environment: COBOL-VSAM
Code Promote Tool: CAPS
Development Tools: File Manager, CA-7,PSI
 Project Title: FMIC - Integration
Designation: Software Engineer
Client: Blue Cross Blue Shield – MA
Team Size: 19
Domain: Health Care
Duration: June ’09-Feb ‘10
Brief Description:
Federated was formed in 1904 by a group of business people who were seeking better value for their insurance
premium dollar.
Federated specializes in business insurance for selected industries, including:

7.  Auto dealers and auto parts wholesalers
 Building contractors (materials, hardware, electrical, plumbing-heating-cooling)
 Equipment dealers (agricultural, lawn and garden, construction)
 Funeral services
 Jewelers
 Machine and tooling shops
 Petroleum marketers and convenience stores
 Printers
 Tire dealers
Today more than 400 trade associations and industry organizations recommend one or more of Federated's
programs.
FMIC's current health management solution provider, Trizetto, plans to discontinue support of their ClaimFacts and
GroupFacts products.This strategy is being developed to support FMIC’s decision to move to MetaVance as a
replacement for the Trizetto system.
To facilitate this integration, the non-existing functionalities in the Metavance are to be replicated from Trizetto
System.
Purnendu Tiwary
Roles & Responsibilities:
 Design walk through with client and getting clarifications on the concerns and assumptions.
 Designs walk through with Offshore team member and UTP/Q&A tracker reviews at Offshore
 Working with offshore queries, reviews
 Ensuring compliance to quality standards,and delivery timelines
 Involved in Offshore Designs, UTP, Construction & Results Reviews
 Mentoring the newly on boarded team about client specific standards,process and Quality.
 Also played a backup role to prepare the status report,time sheets
 Ensuring compliance to quality standards,and delivery timelines.
Technologies Used:
Job Control: JCL
Database: DB2
Batch Environment: COBOL-DB2
Code Promote Tool: Endeavor
Development Tools: Xpeditor, SPUFI, Princeton, ENDEVOR

8.  Project Title:
Designation: Project Associates(G-20)
Client: Royal Bank of Scotland Group
Domain: Insurance
Responsibilities: Working as an offshore developer
Duration: September ‘08 – March ‘09
Brief Description:
ARCTIC: new business forPet & Travel products for the in scope brands mirrored on the existing DL products will
be sold and serviced via UIS and the RBS Insurance developed Web Quote & Buy sites. Any quotes generated on
the Inter System prior to go live will be honoured and accepted on the Inter System whilst within their quote validity
period
Existing AnnualTravel and Pet policies for the in scope brands will be migrated to UIS, New Quote and Buy sites to
be built for the in scope brands (with the exception of Royal London for Pet and RBS for Travel), mirroring the
current DL websites. New business generated on the web will be mapped across to UIS.Once a policy has been
generated on UIS, servicing of the policy will be made available including amendments, cancellations, renewals
and claims handling.
Purnendu Tiwary
Roles & Responsibilities:
 Involved in requirements gathering, design and specifications for Development Project.
 Developed test plans and source code with supporting documentation as per customer standards and guidelines
 Perform Unit Testing
 Discussions with Client regarding finalization on the High Level Designs.
 Working with offshore queries, reviews.
 Weekly Team meetings with Offshore
 Tracking offshore utilization
 Ensuring compliance to quality standards,and delivery timelines
 Prepare and distribute weekly status updates to client
Technologies Used:
Job Control: JCL
Database: DB2
Online Environment: CICS
Batch Environment: COBOL-DB2, Cobol-Files
Development Tools: File-Aid, Xpeditor
Purnendu Tiwary

9.  Project Title:
Designation: Project Associates(G-20)
Client: Guardian Life Insurance Co-operation of USA
Domain: Healthcare
Responsibilities: Working as an offshore engineer in Support
Duration: March’07 – Aug ‘08
Brief Description:
ZEUS is a software package from ERISCO 6.03, originally known as GroupFacts system. This has been customized
for maintenance of Plan and Member details, rating and premium calculation, billing and accounting and applying
payments, calculating agent commissions, sales rep compensations and reporting, for the Guardian Group Insurance
Business.
Group Facts and the other systems that interface with Group Facts such as Phoenix, Claimfacts, FAS, CDS etc.,
share data thru VSAM Files and DB2 tables.
Zeus application performs the following main functions:
 Policy holder setup : Sets up group,division and class for the
policy.
 Member Maintenace : Maintains member related details
 Rating and Premium calculation : Calculates premium amount based on
Medical,non- medical and family rates.
 Billing Process : Generates the bills through batch
Billing and flexible billing processes.
 Accounting : Sets up various ZEUS internal
Accounts.
 Remittance : Applies the premium payments
 Commisions : Calculates commissions for agents and
Provides details for commission
Checks generation.
 Compensations : Calculates compensatios/Bonus for the
Agents and sales representatives.
 Production credits : Calculates new business growth
Details for bonus offerings by
Guardian corporate office.
 Report generation : Generates various Zeus reports.
Purnendu Tiwary
Roles & Responsibilities:
 Root cause analysis of the abends and giving solution to the Client under SLA.
 Handling Batch monitoring ,Abend Handling and Enhancement Request as per the Client Request.
 Worked on business design,technical design
 Working with offshore queries, reviews.
 Weekly Team meetings with Offshore
 Tracking offshore utilization
 Ensuring compliance to quality standards,and delivery timelines
 Prepare and distribute weekly status updates to client

10. Technologies Used:
Job Control: JCL
Database: DB2,VSAM
Online Environment: CICS
Batch Environment: COBOL-DB2, Cobol-Files
Development Tools: File-Aid, Xpeditor
Career Profile
Dates Organization Role
January '2015 – till Date TATA Consultancy Services AST
Sep 2010 – Dec 2014 IBM India Pvt. LTD. Technical Team lead
Mar 2009 – Aug 2010 Mphasis – An HP company Software Engineer
Covansys-A CSC company Project Associate
Dec 2006 – March 2009
Passport Details
Name as on
passport
Relationship Passport Number Date of Issue Expiry Date Place of
Issue
Purnendu Tiwary Self J3274305 13/07/2010 12/07/2020 Kolkata