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Communication that generates Action
Who is here?




               2
Lori L. Jacobwith
 •   20+ years as a communication
     strategist & fundraising coach
 •   Measurable: Helped
     organizations raise over $100
     million in last 10 years.
 •   Impact: My work creates
     environments where people find
     ease in their work with, and their
     conversations about money.
                                          3
Where we are heading today
Getting Past The Past


                  What are your
                     biggest
                   fundraising
                   challenges?
Definition

Fundraising:
The raising of assets and
resources
from various sources for
the support of an
organization or a specific
project.
       ~ Source: AFP Fundraising Dictionary,
(Association of Fundraising Professionals)
Definition
             Development:
             The total process by
             which an organization
             increases public
             understanding of its
             mission and acquires
             financial support for its
             programs.
                   ~ Source: AFP Fundraising Dictionary,
             (Association of Fundraising Professionals)
The Secret to Fundraising:
Clear, Bold Communication

    • Telling Your Story - Intro
    • Asking – Take Action
    • Maximize Relationships
      – Stay Relevant
    • Managing Data
Thousands of messages barrage
us every single day.




                                9
46% of donors stop
 giving for reasons
      connected to
       “a failure to
    communicate.”
~ Penelope Burk & Cygnus Applied Research
How can you stand out?




                         11
Communication




  The most overlooked & important
    component of development.
Clear, Bold Communication


Do this in pairs:
• Introduce yourself
  & the work of your
  organization.
• You may use up to
  3 sentences.
Clear, Bold Communication




      Think outside the box
Money moves toward boldness and
clarity of communication




                                  15
Clear, Bold Communication

Clear Adjective
1. free from doubt or confusion
2. certain in the mind; sure
3. easy to see or hear; distinct
4. evident or obvious

Collins Essential English Dictionary
2nd Edition 2006 © HarperCollins Publishers 2004, 2006
Clear, Bold Communication

                                     Bold Adjective
            1. courageous, confident, and
                                   fearless
                              2. immodest
                 3. standing out distinctly;
                              conspicuous
                                  Collins Essential English Dictionary
             2nd Edition 2006 © HarperCollins Publishers 2004, 2006
2 x 4 Rule




             18
2 x 4 Rule




             19
Communication that generates action


 Use this clear value statement &
 introduce again: [different partner]
 “We are (who?).
 We specialize in working with
  (whom?)
 We help them (to do what?)."
“Feeling good is what
   nonprofits sell.”
         ~ Seth Godin, Author & Marketing guru
Communication



 1. Listen.
 2. Connect with your community
    where they are.
 3. Allow your community to spread
    your messages.
Storytelling: Primary way of learning




                                        23
Six Word Stories
                   1. Compelling
                      fact
                   2. Emotional
                      connection
                   3. Call to action
Six Word Stories
Storytelling: Less is More

 Lori’s:
 Tells powerful stories to raise millions.
 Worry is not a fundraising strategy.
 Community service org helping vets:
 War damaged Jim. We restored him.
 Hemmingway:
 Baby shoes. Never worn. For sale.

 Yours?
Three Toxic Myths of Scarcity




  1. There’s never enough.
Three Toxic Myths of Scarcity




        2. More is better.
Three Toxic Myths of Scarcity




 3. That’s just the way it is.
Money




 How does money given bring joy?
Money Conversation


               Fundraising is a call
              to conversation and
                   to relationship.
                       Not just a
                transactional act.
NEED exists when
something is missing
Habitat for Humanity




  What problem do you help solve?
Habitat for Humanity

Your Communication
You have a rare
opportunity to empower
people to feel great.
To connect a contribution
with that person’s
highest ideals and values.
Clear, Bold Communication
Communication

Where to share “What’s Missing?”
(Interesting or startling facts )
•   Annual appeal(s)
•   Email communication both cultivation &
    asking
•   In person: meetings, events, donor cultivation,
    volunteer trainings, other programmatic
    events and more…
•   Print: Newsletters, annual reports, fundraising
    invitations
•   Website
37
38
Communication that generates Action

Simple framework for generating $ or support:
1)   What’s your current funding gap?
2)   What would your organization do with more
     money or members? Humanize this.
3)   What is one simple action you want people to
     take?
4)   Cause people to feel something.
5)   Communicate regularly
Communication that generates Action


                     Remove
                 the word struggle
                     from your
                    fundraising
                    vocabulary
It is our choices Harry, that show us
who we really are, far more than our
abilities.




                                        41
Tell:
One thing you
learned or
inspired you

Your next action

                   42
Connecting with Lori

 Blog and monthly e-Newsletter
  Membership – special offer
  Key Note & Breakout Sessions
  Customized Fundraising Action
  Planning Sessions
                                  43
Thank you!
Please fill out evaluations
                   Lori Jacobwith
           lori@LoriJacobwith.com
           www.LoriJacobwith.com
           952- 949-2105
           http://twitter.com/LJacobwith

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Lori Jacobwith Communication That Generates Action - HFH_March2011

  • 3. Lori L. Jacobwith • 20+ years as a communication strategist & fundraising coach • Measurable: Helped organizations raise over $100 million in last 10 years. • Impact: My work creates environments where people find ease in their work with, and their conversations about money. 3
  • 4. Where we are heading today
  • 5. Getting Past The Past What are your biggest fundraising challenges?
  • 6. Definition Fundraising: The raising of assets and resources from various sources for the support of an organization or a specific project. ~ Source: AFP Fundraising Dictionary, (Association of Fundraising Professionals)
  • 7. Definition Development: The total process by which an organization increases public understanding of its mission and acquires financial support for its programs. ~ Source: AFP Fundraising Dictionary, (Association of Fundraising Professionals)
  • 8. The Secret to Fundraising: Clear, Bold Communication • Telling Your Story - Intro • Asking – Take Action • Maximize Relationships – Stay Relevant • Managing Data
  • 9. Thousands of messages barrage us every single day. 9
  • 10. 46% of donors stop giving for reasons connected to “a failure to communicate.” ~ Penelope Burk & Cygnus Applied Research
  • 11. How can you stand out? 11
  • 12. Communication The most overlooked & important component of development.
  • 13. Clear, Bold Communication Do this in pairs: • Introduce yourself & the work of your organization. • You may use up to 3 sentences.
  • 14. Clear, Bold Communication Think outside the box
  • 15. Money moves toward boldness and clarity of communication 15
  • 16. Clear, Bold Communication Clear Adjective 1. free from doubt or confusion 2. certain in the mind; sure 3. easy to see or hear; distinct 4. evident or obvious Collins Essential English Dictionary 2nd Edition 2006 © HarperCollins Publishers 2004, 2006
  • 17. Clear, Bold Communication Bold Adjective 1. courageous, confident, and fearless 2. immodest 3. standing out distinctly; conspicuous Collins Essential English Dictionary 2nd Edition 2006 © HarperCollins Publishers 2004, 2006
  • 18. 2 x 4 Rule 18
  • 19. 2 x 4 Rule 19
  • 20. Communication that generates action Use this clear value statement & introduce again: [different partner] “We are (who?). We specialize in working with (whom?) We help them (to do what?)."
  • 21. “Feeling good is what nonprofits sell.” ~ Seth Godin, Author & Marketing guru
  • 22. Communication 1. Listen. 2. Connect with your community where they are. 3. Allow your community to spread your messages.
  • 23. Storytelling: Primary way of learning 23
  • 24. Six Word Stories 1. Compelling fact 2. Emotional connection 3. Call to action
  • 26. Storytelling: Less is More Lori’s: Tells powerful stories to raise millions. Worry is not a fundraising strategy. Community service org helping vets: War damaged Jim. We restored him. Hemmingway: Baby shoes. Never worn. For sale. Yours?
  • 27. Three Toxic Myths of Scarcity 1. There’s never enough.
  • 28. Three Toxic Myths of Scarcity 2. More is better.
  • 29. Three Toxic Myths of Scarcity 3. That’s just the way it is.
  • 30. Money How does money given bring joy?
  • 31. Money Conversation Fundraising is a call to conversation and to relationship. Not just a transactional act.
  • 33. Habitat for Humanity What problem do you help solve?
  • 34. Habitat for Humanity Your Communication You have a rare opportunity to empower people to feel great. To connect a contribution with that person’s highest ideals and values.
  • 36. Communication Where to share “What’s Missing?” (Interesting or startling facts ) • Annual appeal(s) • Email communication both cultivation & asking • In person: meetings, events, donor cultivation, volunteer trainings, other programmatic events and more… • Print: Newsletters, annual reports, fundraising invitations • Website
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  • 39. Communication that generates Action Simple framework for generating $ or support: 1) What’s your current funding gap? 2) What would your organization do with more money or members? Humanize this. 3) What is one simple action you want people to take? 4) Cause people to feel something. 5) Communicate regularly
  • 40. Communication that generates Action Remove the word struggle from your fundraising vocabulary
  • 41. It is our choices Harry, that show us who we really are, far more than our abilities. 41
  • 42. Tell: One thing you learned or inspired you Your next action 42
  • 43. Connecting with Lori Blog and monthly e-Newsletter Membership – special offer Key Note & Breakout Sessions Customized Fundraising Action Planning Sessions 43
  • 44. Thank you! Please fill out evaluations Lori Jacobwith lori@LoriJacobwith.com www.LoriJacobwith.com 952- 949-2105 http://twitter.com/LJacobwith