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Location Marketing
A digital marketing guide from @million__media

 Ø  What is Location Marketing?
 Ø  Concepts: The Check-In
 Ø  Concepts: Preferred Location
 Ø  Access Over Ownership
 Ø  Near Field Communications
 Ø  Predictive Personalisation
 Ø  Intelligent Objects
 Ø  Coupons & Rewards




MillionMedia.com   This is a digital marketing guide from Million!   theartistnetwork.ws!
Location Marketing
A digital marketing guide from @million__media

This presentation is based upon the
tutorial, ‘Location Marketing For Music’
and is being presented at MIDEM 2013.
You can take part in the course or
purchase it for your employees at:


    www.millionmedia.com
                 &
    www.theartistnetwork.ws


MillionMedia.com   This is a digital marketing guide from Million!   theartistnetwork.ws!
Location Marketing is the ability to interact
with an audience wherever they are, right now
   Our location defines us. Where we have              Example: Global Positioning System
   been. Where we are now. Where we are                or GPS is built in to most of today’s
   going. Our location is determined by where          smartphones and makes it possible
                                                       to pinpoint the user’s location.
   we work, where we shop, where we go for
   entertainment, where we go to eat. Nothing
   else defines a person so accurately as
   where they are at any given moment. But
   until we all carried a mobile phone, it was
   very difficult to know precisely where any
   one was.

  MillionMedia.com        This is a digital marketing guide from Million!         theartistnetwork.ws!
The ‘Check-In’ signals an arrival at a location in
return for rewards or value-add services.
   The concept of the ‘Check-In’ is one we are            Example: Foursquare pioneered the
   already familiar with, although we associate           concept of the Check-In,
   it with airports or hotels. People will check-in       subsequently adopted by Facebook
                                                          and Google. Terminals will make
   to any location, such as a music venue,
                                                          checking in at venues easy.
   using a technology such as GPS or NFC.                 Announcing your arrival somewhere
   Once checked in, the consumer is treated               will trigger rewards or benefits from
   like a guest in a hotel – unique rewards and           the owner or artist.

   special offers can be directed at them
   based on their ‘loyalty’ and previous
   purchases
  MillionMedia.com           This is a digital marketing guide from Million!        theartistnetwork.ws!
Preferred Location: Where would your
customer rather be? Interact with them there.
                                                        Example: Brand Table placed food
   Where would you rather be? Standing in a             brand logos at a table in a food hall
   queue waiting to be served or at home,               so customers could order while sitting
   making your selection which is then                  rather than in a queue.
   delivered to you. No-one wants to be in a
   queue or a crowded bar. If you know where
   your customer’s preferred location is, then
   interact with them there, not where you are.




  MillionMedia.com         This is a digital marketing guide from Million!        theartistnetwork.ws!
Near Field Communications (‘NFC’) enables
sophisticated location marketing & payments
                                                         Example: An NFC tag is simply a very
  One of the technologies that powers location           thin piece of wire antenna, small
  marketing is Near Field Communications, or             enough to be embedded within a
                                                         sheet of paper without you being
  ‘NFC’. This technology is embedded in to
                                                         able to feel it.
  millions of phones and can be triggered by
  simply touching the phone against a tag. If the
  NFC tag is connected to the Internet then
  personalisation and payments are possible.




  MillionMedia.com          This is a digital marketing guide from Million!       theartistnetwork.ws!
Access over ownership
means media can be
consumed anywhere,
anytime
  As the public move towards ‘Music In The             Example: A new album on Spotify
  Cloud’ then access to their songs or a video         could be triggered on a phone with
  can be triggered by a touch of a phone               the App by an NFC tag on an object
                                                       such as, say, a drinks can. Coca
  against a tag. And since artists are paid per
                                                       Cola are now a shareholder in
  play by services such as Spotify and                 Spotify…. 100 million tags could add
  YouTube, expect to see usage of NFC tags             up to a lot of plays!
  explode as they become the perfect trigger
  for a play.



 MillionMedia.com         This is a digital marketing guide from Million!        theartistnetwork.ws!
NFC will enable music and video to be placed
virtually anywhere, accessed via a mobile
  Services like Spotify & YouTube enable
  consumers to play any track on demand.                    If every play is
  Rights owners are compensated through                      worth money,
                                                             then NFC can
  licensing agreements, which mean they get
                                                               be used to
  paid for every play. NFC tags can be placed
                                                              dramatically
  on virtually anything and placed anywhere to
                                                            increase plays
  trigger a play, and therefore increase revenue.

  MillionMedia.com          This is a digital marketing guide from Million!    theartistnetwork.ws!
‘Predictive Personalisation’ is individual offers
based on previous purchases & location
   By knowing a little bit about you I can make
                                                        Example: After I check-In to a pub or
   predictions about what you may like.
                                                        night club, the DJ could scan my
   Last.fm, Pandora and Amazon recommend                Last.fm profile and predict which
   titles based on preferences. Location                music I like. Or, a shop could play
   Marketing can suggest offers or promotions           your favourite track as you walk in
                                                        their door.
   based on where you are and your previous
   purchases or visits.

  MillionMedia.com         This is a digital marketing guide from Million!        theartistnetwork.ws!
‘Intelligent Objects’: NFC and augmented
reality can turn any object in to a retail space
   By placing an NFC tag on an object, it can           Example: A picture of an artist or an
   become a potential retail hotspot. Posters,          album in a magazine could be a link
                                                        to a purchase page optimised for a
   beermats, keyrings or clothing could                 mobile. Using Paypal a sale could be
   become pop-up stores. ‘Merch Desks’ could            made within minutes. Bands could
   appear virtual anywhere. All that is required        sell merch from virtually anywhere
   is a tap to trigger the retail opportunity.          simply by putting up a poster with
                                                        tags.


  MillionMedia.com         This is a digital marketing guide from Million!        theartistnetwork.ws!
Coupons & rewards are integral to location
marketing and are the incentive for customers
  The incentive for customers to check-in or tell         Example: Every time I check in at my
                                                          favourite venue I could be
  us their location is to receive rewards. Brands
                                                          welcomed as a returning guest. The
  could be far more generous if they knew your            venue could send me offers via SMS
  purchase history or your location. Loyalty can          or their APP. I could be told where is
  be rewarded with money off, additional                  the best place to stand or which bar
                                                          has the smallest queue!
  features, guides, personal service or points. The
  opportunity is vast for music since people tend
  to be loyal to artists they like.


  MillionMedia.com           This is a digital marketing guide from Million!         theartistnetwork.ws!
Credentials:
                                     •  Invited to present Digital Marketing at MIDEM 7 years
                                        running
                                     •  Lectures on The Music Industry at The Institute, Europe’s
                                        finest school of modern music.
                                     •  Presented Digital Marketing at conferences around the
                                        world
                                     •  Was voted by The Observer as one of the 500 people who
                                        will change the future of the UK
                                     •  Chair of music charity, Community Music, one of the UK’s
                                        longest established music training courses




About the author
  Neil Cartwright is a veteran of Digital
                                                         Million Media Website
  Marketing, having built his first website in
                                                         www.millionmedia.com
  1995. He joined Sony Music as their first
  dedicated digital marketing manager in
                                                         Learning Academy
  1997 and pioneered in areas such as social
                                                         www.theartistnetwork.ws
  media, online PR, digital distribution & Direct
  to Fan. He now runs his own agency and
  training academy

  MillionMedia.com           This is a digital marketing guide from Million!     theartistnetwork.ws!

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Location Marketing In Music

  • 1. Location Marketing A digital marketing guide from @million__media Ø  What is Location Marketing? Ø  Concepts: The Check-In Ø  Concepts: Preferred Location Ø  Access Over Ownership Ø  Near Field Communications Ø  Predictive Personalisation Ø  Intelligent Objects Ø  Coupons & Rewards MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 2. Location Marketing A digital marketing guide from @million__media This presentation is based upon the tutorial, ‘Location Marketing For Music’ and is being presented at MIDEM 2013. You can take part in the course or purchase it for your employees at: www.millionmedia.com & www.theartistnetwork.ws MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 3. Location Marketing is the ability to interact with an audience wherever they are, right now Our location defines us. Where we have Example: Global Positioning System been. Where we are now. Where we are or GPS is built in to most of today’s going. Our location is determined by where smartphones and makes it possible to pinpoint the user’s location. we work, where we shop, where we go for entertainment, where we go to eat. Nothing else defines a person so accurately as where they are at any given moment. But until we all carried a mobile phone, it was very difficult to know precisely where any one was. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 4. The ‘Check-In’ signals an arrival at a location in return for rewards or value-add services. The concept of the ‘Check-In’ is one we are Example: Foursquare pioneered the already familiar with, although we associate concept of the Check-In, it with airports or hotels. People will check-in subsequently adopted by Facebook and Google. Terminals will make to any location, such as a music venue, checking in at venues easy. using a technology such as GPS or NFC. Announcing your arrival somewhere Once checked in, the consumer is treated will trigger rewards or benefits from like a guest in a hotel – unique rewards and the owner or artist. special offers can be directed at them based on their ‘loyalty’ and previous purchases MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 5. Preferred Location: Where would your customer rather be? Interact with them there. Example: Brand Table placed food Where would you rather be? Standing in a brand logos at a table in a food hall queue waiting to be served or at home, so customers could order while sitting making your selection which is then rather than in a queue. delivered to you. No-one wants to be in a queue or a crowded bar. If you know where your customer’s preferred location is, then interact with them there, not where you are. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 6. Near Field Communications (‘NFC’) enables sophisticated location marketing & payments Example: An NFC tag is simply a very One of the technologies that powers location thin piece of wire antenna, small marketing is Near Field Communications, or enough to be embedded within a sheet of paper without you being ‘NFC’. This technology is embedded in to able to feel it. millions of phones and can be triggered by simply touching the phone against a tag. If the NFC tag is connected to the Internet then personalisation and payments are possible. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 7. Access over ownership means media can be consumed anywhere, anytime As the public move towards ‘Music In The Example: A new album on Spotify Cloud’ then access to their songs or a video could be triggered on a phone with can be triggered by a touch of a phone the App by an NFC tag on an object such as, say, a drinks can. Coca against a tag. And since artists are paid per Cola are now a shareholder in play by services such as Spotify and Spotify…. 100 million tags could add YouTube, expect to see usage of NFC tags up to a lot of plays! explode as they become the perfect trigger for a play. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 8. NFC will enable music and video to be placed virtually anywhere, accessed via a mobile Services like Spotify & YouTube enable consumers to play any track on demand. If every play is Rights owners are compensated through worth money, then NFC can licensing agreements, which mean they get be used to paid for every play. NFC tags can be placed dramatically on virtually anything and placed anywhere to increase plays trigger a play, and therefore increase revenue. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 9. ‘Predictive Personalisation’ is individual offers based on previous purchases & location By knowing a little bit about you I can make Example: After I check-In to a pub or predictions about what you may like. night club, the DJ could scan my Last.fm, Pandora and Amazon recommend Last.fm profile and predict which titles based on preferences. Location music I like. Or, a shop could play Marketing can suggest offers or promotions your favourite track as you walk in their door. based on where you are and your previous purchases or visits. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 10. ‘Intelligent Objects’: NFC and augmented reality can turn any object in to a retail space By placing an NFC tag on an object, it can Example: A picture of an artist or an become a potential retail hotspot. Posters, album in a magazine could be a link to a purchase page optimised for a beermats, keyrings or clothing could mobile. Using Paypal a sale could be become pop-up stores. ‘Merch Desks’ could made within minutes. Bands could appear virtual anywhere. All that is required sell merch from virtually anywhere is a tap to trigger the retail opportunity. simply by putting up a poster with tags. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 11. Coupons & rewards are integral to location marketing and are the incentive for customers The incentive for customers to check-in or tell Example: Every time I check in at my favourite venue I could be us their location is to receive rewards. Brands welcomed as a returning guest. The could be far more generous if they knew your venue could send me offers via SMS purchase history or your location. Loyalty can or their APP. I could be told where is be rewarded with money off, additional the best place to stand or which bar has the smallest queue! features, guides, personal service or points. The opportunity is vast for music since people tend to be loyal to artists they like. MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!
  • 12. Credentials: •  Invited to present Digital Marketing at MIDEM 7 years running •  Lectures on The Music Industry at The Institute, Europe’s finest school of modern music. •  Presented Digital Marketing at conferences around the world •  Was voted by The Observer as one of the 500 people who will change the future of the UK •  Chair of music charity, Community Music, one of the UK’s longest established music training courses About the author Neil Cartwright is a veteran of Digital Million Media Website Marketing, having built his first website in www.millionmedia.com 1995. He joined Sony Music as their first dedicated digital marketing manager in Learning Academy 1997 and pioneered in areas such as social www.theartistnetwork.ws media, online PR, digital distribution & Direct to Fan. He now runs his own agency and training academy MillionMedia.com This is a digital marketing guide from Million! theartistnetwork.ws!