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Stop the Financial Leakage & Cure the Drought in Profits 
Panel Discussion CON8203 
Jim LachCorporate IT Controls and Compliance Leader, Sherwin Williams 
Gavin LeavayNavillus Partners 
Vital NattuvaIT Manager -Finance and Employee Services IT, Cisco Systems 
JeramieTaylor CISA, CFE, Manager -Internal Controls, Noble Energy 
Moderator: Barry Greenhut, Director -GRC Product Development, Oracle 
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. |
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Safe Harbor Statement 
The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 
3
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Agenda 
4 
Introduction 
Panel Discussion
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Financial Leakage•$1,000,000 lost per year for every billion spent•Each incident of fraud costs $100,000 to $1,700,000* 
“For a company with a 5% profit margin, $1 million in recoveries equates to $20 million in incremental sales” 
*Source: 2010 ACFE Report to the Nations on Occupational Fraud and Abuse 
Protiviti 2010 –Procurement Assessment and AP Recovery Solutions 
“[Most companies] expect to find .1% of a company’s spend in financial leakage”
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Key Financial Control Issues 
51% make 10 to 30% of all payments too early** 
64% make 10 to 30% of payments too late** 
55% of companies are unable to collect 20 to 40% of total revenue within contracted payment terms** 
46% of AP departments have not reviewed AP policies for over a year 
434 Senior Finance Executives 
** Made to Measure CFOs on finance-and procurement-process improvement, CFO Research, May 2012 
* Accounts Payable Network Benchmark: AP Controls May 2011; 425 Companies
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Accounts Payable Recovery AuditUNINTENTIONAL ERRORS AND LEAKAGE 
Global, Fortune 500 Firm, High-Tech 
•Over 4 Audit Cycles, consultants found $17.5M in payment errors 
Profile 
Single Business Application Instance 
Centralized Payables Operation 
Well Staffed 
Clean SOX Audit 
Audit Recovery Findings 
18 Month Cycle 
$17.5M Found–$ 8.3M Total Recovery= $ 4.8M After Fees
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Survey of 263 Finance Executives 
Need for Better Controls and Efficiencies 
15% 
28% 
33% 
42% 
48% Improve Cash Flow and Working Capital 
Reaching New Heights: The Dividends of Collaboration between Finance and Procurement is published by CFO Publishing LLC, May 2012ComplianceUnderstanding Payables ExposureAudit and Control of ProcurementBusiness Risk Analysis
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
•Lack of Staff 
•False Positives 
•Access to Data 
•Visibility to Issues 
•Mergers & Acquisition 
•Decentralized Operations 
•Outsourcing 
DRIVERS 
Segregation of Duties 
Duplicate Payments 
Manual Processes 
Employee Reimbursements 
Compliance with Policy 
Automation 
Checks 
Approvals 
Standardization/Consistency 
Signatures/Authority 
Accounts Payable Network Benchmark: AP Controls May 2011 
Survey of 425 Companies 
Top 10 Control Challenges
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Agenda 
10 
Introduction 
Panel Discussion 
•Jim LachCorporate IT Controls and Compliance Leader, Sherwin Williams 
•Gavin LeavayNavillus Partners 
•Vital NattuvaIT Manager -Finance and Employee Services IT, Cisco Systems 
•JeramieTaylor CISA, CFE, Manager -Internal Controls, Noble Energy 
•Moderator: Barry Greenhut, Director -GRC Product Development, Oracle 
•PLEASE ASK QUESTIONS ANYTIME!
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
4:45 pm 
ID # 8210Doing Your ERP Implementation/ Upgrade Right with Oracle Advanced Controls Solutions 
OLYMPIC ROOM, Westin 
TUESDAY: Oracle GRC Advanced Controls 
11 
SPEAKERS: 
SESSIONS:
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
10:00 am 
ID # 8207Stop the Fraudster! Set the Tone at the Top and Prevent Fraud with Oracle Advanced Controls 
OLYMPIC ROOM, Westin 
WEDNESDAY: Oracle GRC Advanced Controls 
12 
SESSIONS: 
2:45 pm 
WEDNESDAY 
ID # 8200Do You Really Know What Your Users Can Do—or Maybe Have Done? 
FRANCISCAN I ROOM, Westin 
10:45am 
IOFM Workshop: How Your 
Vendor Master File is Critical to GRC and Compliance 
Presenter: Jon Casher 
Length: 90 Minutes 
CPE Credits: 1.5 
ZEUM ROOM 8th FLOOR, Palomar 
JON CASHER Ph.D. 
IOFM Workshop 
President, Casher Associates 
Leading Industry Expert & Consultant 
CPE 
CREDITS 
1.5 
LOCATION: 
Hotel Palomar 
4th & Market 
Contact: Dane Roberts Dane.Roberts@oracle.com 
SPEAKERS:
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
10:15 am 
ID # 8208Achieve a Quicker and Compliant Financial Close with Oracle Governance, Risk, Compliance 
OLYMPIC ROOM, Westin 
THURSDAY: Oracle GRC Advanced Controls 
13 
SPEAKERS: 
SESSIONS: 
12:45 pm 
ID # 8154Controlling for Multiple ERP Systems with Oracle Advanced Controls 
OLYMPIC ROOM, Westin 
2:45 pm 
ID # 8213How Your Vendor Master File is Critical to Governance, Risk Management and Compliance 
OLYMPIC ROOM, Westin 
LOCATION: 
Westin 
3rd & Market
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
5:00 pm 
WEDNESDAY 
ID # MTE 8487 
Meet the Governance, Risk, and Compliance Experts 
METROPOLITAN III ROOM 
MEET EXPERTS & DEMO GROUNDS: Oracle GRC 
14 
HOST: 
SESSIONS: 
ID # 4250Demo Station: Oracle Fusion Governance, Risk, and Compliance Advanced Controls 
MONDAY 9:45 –6:00 
TUESDAY 9:45 –6:00 
WEDNESDAY9:30 –3:45 
LOCATION: 
Westin 
3rd & Market 
HOST: 
SESSIONS: 
LOCATION: 
MosconeWest
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
DEMOgrounds: MosconeWest Station ID WCL-003 
15
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Follow Us & join the conversation . 
Oracle GRC Advanced Controls Group 
@OracleAdvCntrls
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 17
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Background and Supplemental Information 
19
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 20 
Background and Supplemental InformationSherwin Williams
Since its founding by Henry Sherwin and Edward Williams in 1866,The Sherwin-Williams Company has not only grown to be the largest producer of paints and coatings in the United States, but is among the largest producers in the world.
Sherwin-Williams Advanced Controls 
Jim Lach 
Corporate IT Controls and Compliance Leader 
jim.r.lach@sherwin.com
Advanced Controls 
CCG Version 5.5.1 
Snapshots and Change Tracking in place 
ACG Version 8.6.4.7159 
Heavily used for User Access Models 
TCG Version 8.6.4.7181 
Minor usage to date. Development in process. 
TPCG 
Minor usage to date. Development in process.
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 24 
Background and Supplemental InformationNoble Energy
Company OverviewA company of growth and expansion 
25 
Founded in 1932 by Lloyd Noble 
Noble Energy is an S&P 500 public company with reserves of 1.4 billion barrels of oil equivalent and assets totaling over $19 billion at year-end 2013 
Noble Energy's corporate purpose is "Energizing the World, BetteringPeople'sLives®” 
Westrive to provide energy for the world through finding and producing hydrocarbons, while positively influencing the lives of our stakeholders. To us, the two responsibilities cannot exist separately.
Company OverviewA focus on core value added assets 
26
Oracle EBS OverviewThe technology that aligns the businesses 
27 
Implemented Oracle EBS version 11.5.10 in Q4of 2007 
Currently on Oracle EBS version 12.1.3 
6instances including 1 Prod, 4 Test, 1 Dev; April 2014–Add 2 Test 
Oracle EBS is hosted by Oracle Managed Cloud Services in Austin, TX 
All employees and some contractors are users –~3000 
EBS Modules: 
General Ledger 
Financial Reporting 
Payables 
Receivables 
Fixed Assets 
Projects 
Asset Management 
Inventory 
Purchasing 
iExpense 
OTL Time Entry 
Human Resources 
Payroll 
P2 Enterprise Upstream: 
Revenue 
Revenue Reporting 
Division Orders 
Joint Venture Accounting 
Production Reporting 
Report Centers
Oracle EBS OverviewUniquely Noble Operations 
28 
Noble does not “sell” consumer products or services, we find and extract and oil/gas in which ownership is transferred at meters or when arriving at a processing facility 
We operate globally which causes challenges with managing banks, payments and reconciliations around the world 
Financial procurement authorization is captured at the requisition, not the purchase order 
Budgeting and forecasting take place in Hyperion, external to EBS 
iRecruitment/HR creates candidate accounts in EBS 
Currently over 300,000 “users” if unfiltered for candidates 
Noble is currently working on a “Foundation 2020” project which will revamp how we use Oracle for several major processes
Moving ForwardThe Journey Continues 
ACCESS GLOBAL CONDITIONS (ACG): 
ACGs were setup and tested one-by-one (14 Total) 
Exclude certain IT Service Accts (oracle managed, etc.) 
Exclude if Menu and/or Sub-Menu Grant Flag = N; Menu Prompt = No Prompt 
Exclude if Not Within the Same Set of Books 
Exclude if Function is Query Only 
Exclude if Responsibility and/or User is End Dated 
ACG testing consisted of looking at both production and test environments 
Result count for each test was tracked to determine if there was or was not a reduction in results 
29
Moving ForwardThe Journey Continues 
AACG: 
Requirement-Re-validation of Seeded Content Access Points 
Developed Custom Reports to help validate access points: 
•Confirmed if access point is used by NBL / resides with a NOBL Responsibility 
•ID unexpected responsibilities where access point exists 
•Determine if other access points should be considered / included 
30
Moving ForwardThe Journey Continues 
Example of Value Added Validation: 
Looked up the Seeded “Bank Account Reconciliation” access point 
ID’edother access points that should be considered 
Opened a responsibility with this in test and uncovered a Noble custom form / access point (undetected by IT Custom Report or GRC) 
31
Moving ForwardThe Journey Continues 
TCG: 
Requirement-Validation of Seeded Content 
Individually loaded, customized and refined each TCG model 
Ran each Model Object (i.e. table) wide open to view exactly what populates and what does not 
Refined each filter until only a complete and accurate set of data was returned 
Used seeded content as starting place for additional models 
Examples of New TCG Models: 
Dormant User Accounts 
Expense Report Expenses 
Passwords Not Set to 90 Days 
Person AddrXX% Similar to Payee Addr1, 2, 3 
Person AddrXX% Similar to Customer Addr1, 2, 3 
Person AddrXX% Similar to Supplier Site Location 
Person Home Addrwithin the Paid to Addr 
Supplier Name Contains XXXX, PmtNot Void & Exclude Employee Pmts 
32
Moving ForwardThe Journey Continues 
PCG: 
Requirement–Internal Controls to drive the use of this module 
Only 1 IT User has access to PCG in Production 
Only 2 Internal Controls people have access in Test + 1 IT User 
Internal Controls learning and building our own PCG Rules in Test 
Developed a naming convention of all PCG Rules 
Examples of PCG Controls: 
Set Password Lifespan field default to 90 days 
Restrict Financial DOA Administration 
Restrict Procurement DOA Administration 
Limit User update access to System Administration, etc. (in Test) 
Restrict Inventory Transaction Types 
Restrict Noble Journal Source and Categories 
Restrict Noble Password Reset Responsibility 
CCG: Will be utilized in late 2014 and early 2015 
Intelligence: Linked into OBIEE, but dashboards will need to be built out 
Manager: Noble utilizes a non-Oracle product solution in place of this 
33
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 34 
Background and Supplemental InformationCisco
© 2010 Cisco and/or its affiliates. All rights reserved. 
Cisco Confidential 
35 
IT Manager, Cisco Systems Inc 
IT Manager in Finance and Employee Services IT 
IT Service Owner for Payable & Expenses, Procurement Services and Fixed Asset Management 
Has been part of the transformational efforts at Cisco to consolidate multiple geographically aligned Finance instances into Single Global Instance on R12 
Before Cisco, he has played an instrumental role in Implementing Oracle financials at various renowned companies across the Globe.
Cisco Confidential 
36 
© 2013-2014 Cisco and/or its affiliates. All rights reserved. 
Solve 
Innovate 
Change 
Our Vision 
For nearly 30 years, we’ve focused on helping to change the way the world works, lives, plays, and learns. 
Our Strategy 
We solve our customers’ most important business challenges by delivering intelligent networks and technology architectures built on integrated products, services, and software platforms.
Cisco Confidential 
37 
© 2013-2014 Cisco and/or its affiliates. All rights reserved. 
Cisco 
At-a-Glance 
Revenue: $47.1B, -3% Y-Y Growth, $36BProducts, $11BServices 
$6.3 R&D (13.35% of Cisco revenue) 
More than 71,000 employees 
Nearly 70,000 channel partners 
380 global sites doing business in 165+ countries 
More than 18,000 patents 
28,000 engineers (39% of our workforce) 
#1 or #2 in most market segments we serve 
More than 170 acquisitions since 1993 
Broad portfolio of integrated products and solutions 
FY14Stats 
Other Stats
© 2010 Cisco and/or its affiliates. All rights reserved. 
Cisco Confidential 
38 
Purchasing 
iProcurement 
iExpenses 
General Ledger 
Fixed Assets 
Accounts Payable 
Core Financials 
Employee Self-Service 
R12.1.3 
Travel
© 2010 Cisco and/or its affiliates. All rights reserved. 
Cisco Confidential 
39 
Duplicate vendors 
Identify creation of duplicate vendor sites 
Duplicate payments by vendor 
Identify duplicate invoice processing by vendor 
Maverick buying 
PO date should be prior to the invoice date 
Duplicate payments by invoice 
Identify duplicate invoices by similar invoice and by vendor 
Accounts Payable 
$ 
Duplicate invoice 
Duplicate invoice 
Duplicate vendor in vendor master file 
PO related problems 
Identifying erroneous high value payments 
Payments more than 30% increase of the last rolling 6 months payment to the vendor 
$ 
Erroneous payment 
Withholding Tax (APAC) 
Identify the suppliers/ invoices where the incorrect rate of WHT was applied 
Tax errors
© 2010 Cisco and/or its affiliates. All rights reserved. 
Cisco Confidential 
40 
iExpense 
File attachment on Expense 
Reports (ER) 
Identify ERs with supporting documents in 
un-acceptable formats (like editable 
attachments like .txt) 
Noncompliant expenses 
Duplicate Expense 
Amex/cash surfing 
Verify if same expense has been claimed both as Amex and cash 
$
© 2010 Cisco and/or its affiliates. All rights reserved. 
Cisco Confidential 
41 
•One (1) Year 
Data Analyzed 
•103 Million records processed 
Graph Initial Build 
•800 Thousand records processed 
Graph Incremental Build 
•Six (6) Custom Business Objects 
No. of Custom BOs 
•Six (6) use cases in Accounts Payables 
•Two (2) use cases in iExpense 
No. of Controls 
•3 times a week 
Sync and Control Analysis Schedule 
•GRC-all-8.6.5.1645 
GRC Version 
•Oracle DB 11.2.0.3.10 
Database 
•Firefox 24 
•Internet Explorer 9x, 8x 
Browser 
•Oracle WebLogic Server 12.1.2 with Oracle JDK 1.7.0_51 
•ApplicationDevelopmentRuntime 12.1.2 and RCU 12.1.2 
Application Server and Middleware
© 2010 Cisco and/or its affiliates. All rights reserved. 
Cisco Confidential 
42 
2-3 K per day 
•Total Incidents generated 
750-800 per day 
•Incidents Closed and Resolved
© 2010 Cisco and/or its affiliates. All rights reserved. 
Cisco Confidential 
43Hardware Configuration 
•TCG analyzes millions of transactions so it needs enough resources (disk space and memory) 
•Follow Oracle recommended h/w and s/w and make adjustments based on the volume of transactionsModel & Control Analysis Assessment 
•Optimize the design of models 
•Avoid nested UDO 
•Replicate read-only schema instead of using apps schema of EBSFit/Gap Analysis 
•Understand the importance of Incident Status and State Code and how it affects the remediation process 
•Validate the model results first before running the controls 
•Verify the availability of business objects for the use casesOracle Support 
•Early engagement with Oracle 
•Tight collaboration and partnership with Oracle ETL Performance Assessment 
•Perform and document multiple iterations of graph build and Control Analysis. Monitor sys resources 
•Plan to get weekly or daily refresh of datasource data with production data 
•Analyze transaction volume of each business object used in models 
•Understand the ETL design and Data Extraction criterion
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 44 
Background and Supplemental InformationNavillus Partners
45 
ABOUT NAVILLUS PARTNERS 
International professional services and solutions firm headquartered in Boston, Massachusetts 
Established in2009, Navillus has experienced on average 40% growth year over year in Oracle Advanced Controls professional services 
Oracle Gold Level Partner specializing in Oracle Advanced Controls & E-Business Suite / PeopleSoft professional implementation and advisory services 
Recognized as the #1 Oracle Advanced Controls Partner in 2012 & 2014! 
The first in the industry to hold Oracle Advanced Controls Specialization accreditation 
Is an Oracle authorized training partner 
Navillus is a privately held company that has been profitable consistentlyboth from a cash and accrual basis since the 4thmonth of operations with zero external debt outstanding. 
Our team’s collective experience includes: 
168 years working in the information technology industry 
177 years implementing the Oracle e-Business Suite ERP package 
76 years implementing the Oracle GRC applications 
More than 512 GRC implementations to the team’s credit to date
46 
ABOUT NAVILLUS PARTNERS 
Highly experienced resourceswith one of the strongest track records for delivery success in the North America & Europe. 
Oracle Resource(s) have 13+ years dedicated to Oracle Implementations, Security Design, and Project / Program Management 
Our team members average more than 8 years of Oracle Advanced Controls Experience 
The majority or our team was involved in the development of the original versions of the Oracle Advanced Controls Applications 
Proprietary accelerated delivery methodology, NAViGATE 
Process Driven approach tailored specifically for Oracle Advanced Controls 
‘Design In’ Approach for Oracle e-Business Suite & PeopleSoft implementations and upgrades 
Developed and maintain our ACE Process & Controls Library 
Process optimization and control accelerators 
GRC & Business Process Controls Library for PCG, CCG, & TCG 
Comprehensive extension to Oracle’s out of the box Access Controls Content 
-
47 
NAVILLUS PARTNERS IS A WORLD LEADER 
More than 500 combined Oracle Advanced controls implementations 
34+ skilled and experienced Advanced Controls professional worldwide 
Functional & technical experience across nearly all Oracle e-business applications (HRMS, Financials, Supply Chain Management, CRM, other) 
Multiple consultants with Oracle accredited specializations 
Experience 
GlobalDelivery 
Centers 
of Excellence 
Right-shore Delivery capabilities for Oracle Advanced Controls including utilization of our experienced Chennai, India team, well beyond installation & technical responsibilities 
Navillus provides training to customers and other implementation partners worldwide 
International experience in more than 10 countries 
Navillus’ Center of Excellence (CoE) is a solution center that works closely with Oracle OAC Product & Product Strategy and promotes and trains the extended team on new product features and techniques 
Provides new and innovative delivery techniques from in-field feedback and experience to continuously enhance our NAViGATE Methodology 
Works with Oracle’s product group on new features and enhancements 
Maintains and updates our internal development and demo labs
48 
NAVILLUS ADVANCED CONTROLS CASH LEAKAGE USE CASE
49 
NAVILLUS PARTNERS DEPLOYMENT INFORMATION 
Library Prebuilt Transaction Control Models and Preventive Controls to provide immediate ROI 
1 week for existing installs 
2 weeks requiring installation of TCG and PCG 
Recent Client Deployment Resulted in identifying: 
$271K in Duplicate Spend 
Over 150 Duplicate Suppliers 
Rules designed to provide prevent controls and continuous oversight to specific process and system limitations resulting in duplicate spend 
-
50 
ANALYSIS FOR IMMEDIATE ROI 
Recent Deployment of Navillus TCG Controls focused on Cash Leakage 
Deployed 7 Duplicate Invoice/Payment Monitors –Possible duplicate invoices based on attribute combinations (e.g. same invoice number and amount, same supplier, invoice amount and date) 
•7 Variations of Supplier, Inv#, Invoice Amt., Inv. Date attribute review 
•Duplicate Invoices -Same invoice number and amount 
Deployed 4 Duplicate Supplier Monitors –different possibilities for review 
•Similar name suppliers 
•Suppliers with the same tax ID 
•Combinations of Name, Address, etc. 
Deployed 2 Missed Discount Monitors –identifying Suppliers offering discounts where no discount taken
51 
SUMMARY OF RECENT DEPLOYMENT 
Review of one Duplicate Payment TCG Model looking for Invoices with the same invoice number and amount identified: 
•Identified Results (20 month review): 175 incidents totaling ~$5 million USD = $2.5 million in possible overspend 
•Likely Dups from Result Review Identified: 8 incidents representing ~$271k (11%) in possible overspend (see next slide) 
Duplicate Supplier –Different possibilities for review 
•Similar name suppliers -1745 
•Suppliers with the same tax ID –165 
Missed Discounts -Suppliers offering discounts with no discount taken on Invoice 61 invoices –totaling @97K, missed discount of @4.8K.
52 
LAYERED APPROACH FOR DUPLICATE INVOICES 
Identified weaknesses with TCG lead to Preventive Controls design with PCG 
Duplicate Issues identified and related PCG Control 
•Duplicate payments across supplier site or OU 
Rule designed to Prevent or Warn of duplicates across OU or Site at entry. 
•One letter’s case or placement different in the invoice number 
Rule to restrict invoices to all capitals and holds or warning of similar numbers 
•Duplicate suppliers in system and two different suppliers paid 
Rule warn or hold duplicate suppliers at entry
53 
DUPLICATE INVOICES SUMMARY 
4755 
1142 
1712 
175 
6 
118 
0 
500 
1000 
1500 
2000 
2500 
3000 
3500 
4000 
4500 
5000 
Dup Invoice 1 
Dup Invoice 2 
Dup Invoice 3 
Dup Invoice 4 
Dup Invoice 5 
Dup Invoice 6 
Dup Invoice 7 
Number of Incidents 
Control Name 
Incident Violation Counts
54 
DUPLICATE INVOICES SUMMARY 
$42.0 
$28.6 
$37.3 
$2.5 
$0.009 
$0.0 
$2.0 
$0.0 
$5.0 
$10.0 
$15.0 
$20.0 
$25.0 
$30.0 
$35.0 
$40.0 
$45.0 
Dup Invoice 1 
Dup Invoice 2 
Dup Invoice 3 
Dup Invoice 4 
Dup Invoice 5 
Dup Invoice 6 
Dup Invoice 7 
Dollar Amount ($US mil) 
Control Name 
Dollar Amount of Duplicate Invoice incidents
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 55 
Background and Supplemental InformationOracle
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
…by Continuously Monitoring Your Financial Applications 
Advanced Controls 
Give you the means to: 
Make Processes More Effective, Efficient 
Reduce Operational Risk 
Improve Bottom Line
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Make Processes More Effective, Efficient 
Reduce Operational Risk 
Improve Bottom Line 
Advanced Controls 
Detect unwanted transactions 
Detect settings that cause loss 
Detect problematic exceptions 
Automate policy management
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Improve Bottom Line 
Advanced Control 
•Detect Unwanted Transaction 
Business Review 
•Determine Response 
Financial Application 
•New Business Rule
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Replace Manual Management of Policies 
…with Automated Workflows & Repositories 
Reduce Manual Effort & Expense 
More Timely & Complete Results 
Replace Manual Sampling 
…with Linked Continuous Monitors 
Reduce Manual Effort & Expense 
More Complete & Accurate Results 
Reduce Operational Risk
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Do I Need Advanced Controls? 
Experience unwanted transactions? 
Experience adverse events? 
Depend on process exceptions? 
Find compliance expensive? 
Experience audit findings? 
Does your organization…
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Do I Need Advanced Controls? 
Grown through acquisition 
Many operating units 
Publicly traded stock 
Highly regulated industry 
Multi-state or multi-national 
Experience unwanted transactions? 
Experience adverse events? 
Depend on process exceptions? 
Find compliance expensive? 
Experience audit findings? 
Does your business… 
Do you struggle with complexity?
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Do I Need Advanced Controls? 
Preparing to use an Oracle Application? 
Upgrading an Oracle Application? 
Changing its business processes? 
Is your organization…
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Advanced Controls Are Used in High-Risk EBS & PSFT Processes 
•EXAMPLE:Find questionable invoices that can’t be found by other solutions 
Provide insight intotransactions & setups 
•EXAMPLE:Put questionable invoices on hold for disposition 
Process owners leverage insight 
•EXAMPLE:Avoid paying invalid invoices 
Process owners maximize benefit of insight 
63
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Embedding Advanced Controls Accelerates Processes, Increases Accuracy, Reduces Risk 
64 
Pre-Built TCG Control for EBS/PSFT 
Embedded in EBS/PSFT Process 
1 
Prevent payment of duplicate invoicesand payment requests 
1.Inspect potential duplicates(incl. fuzzy matches on vendor names, amounts, dates, vendor addresses, invoice numbers) 
2.Put selected duplicates on hold 
2 
Prevent duplicate vendors 
1.Inspect potential duplicates (incl. fuzzy matches on names, address, phone numbers, email domains, bank accts, tax IDs, etc.) 
2.Inactivate selected duplicates 
3 
Prevent employees from acting as suppliers 
1.Inspect potential violators (incl. employees whose payroll bank accounts or tax IDs matchsuppliers’ accounts/IDsor invoice/payment requests’ accounts/IDs) 
2.Put selected invoices/requestson hold, notify employees’ managers 
4 
Prevent split POs 
1.Inspect potentialsplit items 
2.Put selected splits on hold 
5 
Prevent improper steering of purchases to vendors 
1.Inspect top amounts awarded to vendors by buyer 
2.Inactivateselected vendors, notify buyers’ managers 
6 
Prevent purchase/sales transactionswith restricted entities 
1.Inspect POs, payment requestsandsales orders to restricted vendorsand customers 
2.Put selected transactions on hold
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Solutions for Embedding Advanced Controls 
Typical solution: 
1.Review Advanced Controls data 
2.Research context in ERP 
3.Take action in ERP 
4.Update Advanced Controls accordingly 
One-click solution: 
Use single user interface* to: 
a.Review Advanced Controls and ERP data EXAMPLE: Duplicate invoices 
b.Trigger ERP action and update Advanced ControlsEXAMPLE: Put selected invoices on hold 
*Provided by Specialized partners 
65
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Partner Case Study: PeopleSoft 
Business Requirement: 
•Review ~5,000 potentially erroneous payment requests each week (worth ~$60 million) 
•For each request: hold for investigation, or release for payment 
One-Click Solution: 
•TCG controls detect requests that require review 
•Dashboard lets users review requests and route them appropriately in PeopleSoft Financials 
•Provided by FulcrumWay 
Outcome: Prevents an average of $100 million in erroneous payments annually 
66 
Agencies Payment Requests 
PeopleSoft Financials (New Payment System) 
Auto Payments on Hold 
Payment 
Requests 
PeopleSoft 
GRC 
SQL/Legacy 
E-Business 
Release Payments on Hold 
not selected for audit
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Built by Specialized Partner 
Built by Specialized Partner 
Built by Specialized Partner 
Concept Visualization: One-Click Solution for E-Business Suite 
67 
User Views TCG Incidents… 
One-Click 
…and EBS Invoices 
Selected Invoices are Put on Hold in EBS, Incidents are marked “Processed” in TCG
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Recommended Integration Architecture for One-Click Solutions 
•Specialized Partners plan, develop and support one-click solutions 
•Recommended integration architecture: 
68 
Oracle 
E-Business Suite 
or 
PeopleSoft 
Specialized 
Partner’s 
One-Click 
Solution 
Oracle 
Transaction 
Controls 
Governor 
Pre-Built Services 
Pre-Built Services
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Recommended User Experience for One-Click Solutions 
•Specialized Partners plan, develop and support one-click solutions 
•Recommended one-click user experience options: 
69 
Oracle E-Business Suite 
or PeopleSoft 
Specialized 
Partner’s 
One-Click 
Solution 
…or… 
UI Embedded in ERP 
…or… 
Specialized 
Partner’s 
One-Click 
Solution 
Standalone UI 
Portal 
Specialized 
Partner’s 
One-Click 
Solution 
UI Embedded in Portal
Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 
Guidance to Customers 
•The preceding slides illustrate a one-click solution that can be provided by Specialized Partners 
•If you’d like to consider the solution further, start by ensuring: 
–Your intended use is described by the preceding slides 
SUMMARY:You plan to embed a TCG control in an EBS or PeopleSoft process 
–You already use your TCG controls as continuous control monitors 
Provides incident management experience needed for successful planning 
–A Specialized Partner is helping you plan, develop, deploy and support your solution 
70
GRC Advanced Controls  OOW2014 Stop Financial Leakage - Cisco, Noble Energy, Sherwin William

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GRC Advanced Controls OOW2014 Stop Financial Leakage - Cisco, Noble Energy, Sherwin William

  • 1.
  • 2. Stop the Financial Leakage & Cure the Drought in Profits Panel Discussion CON8203 Jim LachCorporate IT Controls and Compliance Leader, Sherwin Williams Gavin LeavayNavillus Partners Vital NattuvaIT Manager -Finance and Employee Services IT, Cisco Systems JeramieTaylor CISA, CFE, Manager -Internal Controls, Noble Energy Moderator: Barry Greenhut, Director -GRC Product Development, Oracle Copyright © 2014,Oracle and/or its affiliates. All rights reserved. |
  • 3. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 3
  • 4. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Agenda 4 Introduction Panel Discussion
  • 5. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Financial Leakage•$1,000,000 lost per year for every billion spent•Each incident of fraud costs $100,000 to $1,700,000* “For a company with a 5% profit margin, $1 million in recoveries equates to $20 million in incremental sales” *Source: 2010 ACFE Report to the Nations on Occupational Fraud and Abuse Protiviti 2010 –Procurement Assessment and AP Recovery Solutions “[Most companies] expect to find .1% of a company’s spend in financial leakage”
  • 6. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Key Financial Control Issues 51% make 10 to 30% of all payments too early** 64% make 10 to 30% of payments too late** 55% of companies are unable to collect 20 to 40% of total revenue within contracted payment terms** 46% of AP departments have not reviewed AP policies for over a year 434 Senior Finance Executives ** Made to Measure CFOs on finance-and procurement-process improvement, CFO Research, May 2012 * Accounts Payable Network Benchmark: AP Controls May 2011; 425 Companies
  • 7. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Accounts Payable Recovery AuditUNINTENTIONAL ERRORS AND LEAKAGE Global, Fortune 500 Firm, High-Tech •Over 4 Audit Cycles, consultants found $17.5M in payment errors Profile Single Business Application Instance Centralized Payables Operation Well Staffed Clean SOX Audit Audit Recovery Findings 18 Month Cycle $17.5M Found–$ 8.3M Total Recovery= $ 4.8M After Fees
  • 8. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Survey of 263 Finance Executives Need for Better Controls and Efficiencies 15% 28% 33% 42% 48% Improve Cash Flow and Working Capital Reaching New Heights: The Dividends of Collaboration between Finance and Procurement is published by CFO Publishing LLC, May 2012ComplianceUnderstanding Payables ExposureAudit and Control of ProcurementBusiness Risk Analysis
  • 9. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | •Lack of Staff •False Positives •Access to Data •Visibility to Issues •Mergers & Acquisition •Decentralized Operations •Outsourcing DRIVERS Segregation of Duties Duplicate Payments Manual Processes Employee Reimbursements Compliance with Policy Automation Checks Approvals Standardization/Consistency Signatures/Authority Accounts Payable Network Benchmark: AP Controls May 2011 Survey of 425 Companies Top 10 Control Challenges
  • 10. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Agenda 10 Introduction Panel Discussion •Jim LachCorporate IT Controls and Compliance Leader, Sherwin Williams •Gavin LeavayNavillus Partners •Vital NattuvaIT Manager -Finance and Employee Services IT, Cisco Systems •JeramieTaylor CISA, CFE, Manager -Internal Controls, Noble Energy •Moderator: Barry Greenhut, Director -GRC Product Development, Oracle •PLEASE ASK QUESTIONS ANYTIME!
  • 11. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 4:45 pm ID # 8210Doing Your ERP Implementation/ Upgrade Right with Oracle Advanced Controls Solutions OLYMPIC ROOM, Westin TUESDAY: Oracle GRC Advanced Controls 11 SPEAKERS: SESSIONS:
  • 12. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 10:00 am ID # 8207Stop the Fraudster! Set the Tone at the Top and Prevent Fraud with Oracle Advanced Controls OLYMPIC ROOM, Westin WEDNESDAY: Oracle GRC Advanced Controls 12 SESSIONS: 2:45 pm WEDNESDAY ID # 8200Do You Really Know What Your Users Can Do—or Maybe Have Done? FRANCISCAN I ROOM, Westin 10:45am IOFM Workshop: How Your Vendor Master File is Critical to GRC and Compliance Presenter: Jon Casher Length: 90 Minutes CPE Credits: 1.5 ZEUM ROOM 8th FLOOR, Palomar JON CASHER Ph.D. IOFM Workshop President, Casher Associates Leading Industry Expert & Consultant CPE CREDITS 1.5 LOCATION: Hotel Palomar 4th & Market Contact: Dane Roberts Dane.Roberts@oracle.com SPEAKERS:
  • 13. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 10:15 am ID # 8208Achieve a Quicker and Compliant Financial Close with Oracle Governance, Risk, Compliance OLYMPIC ROOM, Westin THURSDAY: Oracle GRC Advanced Controls 13 SPEAKERS: SESSIONS: 12:45 pm ID # 8154Controlling for Multiple ERP Systems with Oracle Advanced Controls OLYMPIC ROOM, Westin 2:45 pm ID # 8213How Your Vendor Master File is Critical to Governance, Risk Management and Compliance OLYMPIC ROOM, Westin LOCATION: Westin 3rd & Market
  • 14. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 5:00 pm WEDNESDAY ID # MTE 8487 Meet the Governance, Risk, and Compliance Experts METROPOLITAN III ROOM MEET EXPERTS & DEMO GROUNDS: Oracle GRC 14 HOST: SESSIONS: ID # 4250Demo Station: Oracle Fusion Governance, Risk, and Compliance Advanced Controls MONDAY 9:45 –6:00 TUESDAY 9:45 –6:00 WEDNESDAY9:30 –3:45 LOCATION: Westin 3rd & Market HOST: SESSIONS: LOCATION: MosconeWest
  • 15. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | DEMOgrounds: MosconeWest Station ID WCL-003 15
  • 16. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Follow Us & join the conversation . Oracle GRC Advanced Controls Group @OracleAdvCntrls
  • 17. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 17
  • 18.
  • 19. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Background and Supplemental Information 19
  • 20. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 20 Background and Supplemental InformationSherwin Williams
  • 21. Since its founding by Henry Sherwin and Edward Williams in 1866,The Sherwin-Williams Company has not only grown to be the largest producer of paints and coatings in the United States, but is among the largest producers in the world.
  • 22. Sherwin-Williams Advanced Controls Jim Lach Corporate IT Controls and Compliance Leader jim.r.lach@sherwin.com
  • 23. Advanced Controls CCG Version 5.5.1 Snapshots and Change Tracking in place ACG Version 8.6.4.7159 Heavily used for User Access Models TCG Version 8.6.4.7181 Minor usage to date. Development in process. TPCG Minor usage to date. Development in process.
  • 24. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 24 Background and Supplemental InformationNoble Energy
  • 25. Company OverviewA company of growth and expansion 25 Founded in 1932 by Lloyd Noble Noble Energy is an S&P 500 public company with reserves of 1.4 billion barrels of oil equivalent and assets totaling over $19 billion at year-end 2013 Noble Energy's corporate purpose is "Energizing the World, BetteringPeople'sLives®” Westrive to provide energy for the world through finding and producing hydrocarbons, while positively influencing the lives of our stakeholders. To us, the two responsibilities cannot exist separately.
  • 26. Company OverviewA focus on core value added assets 26
  • 27. Oracle EBS OverviewThe technology that aligns the businesses 27 Implemented Oracle EBS version 11.5.10 in Q4of 2007 Currently on Oracle EBS version 12.1.3 6instances including 1 Prod, 4 Test, 1 Dev; April 2014–Add 2 Test Oracle EBS is hosted by Oracle Managed Cloud Services in Austin, TX All employees and some contractors are users –~3000 EBS Modules: General Ledger Financial Reporting Payables Receivables Fixed Assets Projects Asset Management Inventory Purchasing iExpense OTL Time Entry Human Resources Payroll P2 Enterprise Upstream: Revenue Revenue Reporting Division Orders Joint Venture Accounting Production Reporting Report Centers
  • 28. Oracle EBS OverviewUniquely Noble Operations 28 Noble does not “sell” consumer products or services, we find and extract and oil/gas in which ownership is transferred at meters or when arriving at a processing facility We operate globally which causes challenges with managing banks, payments and reconciliations around the world Financial procurement authorization is captured at the requisition, not the purchase order Budgeting and forecasting take place in Hyperion, external to EBS iRecruitment/HR creates candidate accounts in EBS Currently over 300,000 “users” if unfiltered for candidates Noble is currently working on a “Foundation 2020” project which will revamp how we use Oracle for several major processes
  • 29. Moving ForwardThe Journey Continues ACCESS GLOBAL CONDITIONS (ACG): ACGs were setup and tested one-by-one (14 Total) Exclude certain IT Service Accts (oracle managed, etc.) Exclude if Menu and/or Sub-Menu Grant Flag = N; Menu Prompt = No Prompt Exclude if Not Within the Same Set of Books Exclude if Function is Query Only Exclude if Responsibility and/or User is End Dated ACG testing consisted of looking at both production and test environments Result count for each test was tracked to determine if there was or was not a reduction in results 29
  • 30. Moving ForwardThe Journey Continues AACG: Requirement-Re-validation of Seeded Content Access Points Developed Custom Reports to help validate access points: •Confirmed if access point is used by NBL / resides with a NOBL Responsibility •ID unexpected responsibilities where access point exists •Determine if other access points should be considered / included 30
  • 31. Moving ForwardThe Journey Continues Example of Value Added Validation: Looked up the Seeded “Bank Account Reconciliation” access point ID’edother access points that should be considered Opened a responsibility with this in test and uncovered a Noble custom form / access point (undetected by IT Custom Report or GRC) 31
  • 32. Moving ForwardThe Journey Continues TCG: Requirement-Validation of Seeded Content Individually loaded, customized and refined each TCG model Ran each Model Object (i.e. table) wide open to view exactly what populates and what does not Refined each filter until only a complete and accurate set of data was returned Used seeded content as starting place for additional models Examples of New TCG Models: Dormant User Accounts Expense Report Expenses Passwords Not Set to 90 Days Person AddrXX% Similar to Payee Addr1, 2, 3 Person AddrXX% Similar to Customer Addr1, 2, 3 Person AddrXX% Similar to Supplier Site Location Person Home Addrwithin the Paid to Addr Supplier Name Contains XXXX, PmtNot Void & Exclude Employee Pmts 32
  • 33. Moving ForwardThe Journey Continues PCG: Requirement–Internal Controls to drive the use of this module Only 1 IT User has access to PCG in Production Only 2 Internal Controls people have access in Test + 1 IT User Internal Controls learning and building our own PCG Rules in Test Developed a naming convention of all PCG Rules Examples of PCG Controls: Set Password Lifespan field default to 90 days Restrict Financial DOA Administration Restrict Procurement DOA Administration Limit User update access to System Administration, etc. (in Test) Restrict Inventory Transaction Types Restrict Noble Journal Source and Categories Restrict Noble Password Reset Responsibility CCG: Will be utilized in late 2014 and early 2015 Intelligence: Linked into OBIEE, but dashboards will need to be built out Manager: Noble utilizes a non-Oracle product solution in place of this 33
  • 34. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 34 Background and Supplemental InformationCisco
  • 35. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 35 IT Manager, Cisco Systems Inc IT Manager in Finance and Employee Services IT IT Service Owner for Payable & Expenses, Procurement Services and Fixed Asset Management Has been part of the transformational efforts at Cisco to consolidate multiple geographically aligned Finance instances into Single Global Instance on R12 Before Cisco, he has played an instrumental role in Implementing Oracle financials at various renowned companies across the Globe.
  • 36. Cisco Confidential 36 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Solve Innovate Change Our Vision For nearly 30 years, we’ve focused on helping to change the way the world works, lives, plays, and learns. Our Strategy We solve our customers’ most important business challenges by delivering intelligent networks and technology architectures built on integrated products, services, and software platforms.
  • 37. Cisco Confidential 37 © 2013-2014 Cisco and/or its affiliates. All rights reserved. Cisco At-a-Glance Revenue: $47.1B, -3% Y-Y Growth, $36BProducts, $11BServices $6.3 R&D (13.35% of Cisco revenue) More than 71,000 employees Nearly 70,000 channel partners 380 global sites doing business in 165+ countries More than 18,000 patents 28,000 engineers (39% of our workforce) #1 or #2 in most market segments we serve More than 170 acquisitions since 1993 Broad portfolio of integrated products and solutions FY14Stats Other Stats
  • 38. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 38 Purchasing iProcurement iExpenses General Ledger Fixed Assets Accounts Payable Core Financials Employee Self-Service R12.1.3 Travel
  • 39. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 39 Duplicate vendors Identify creation of duplicate vendor sites Duplicate payments by vendor Identify duplicate invoice processing by vendor Maverick buying PO date should be prior to the invoice date Duplicate payments by invoice Identify duplicate invoices by similar invoice and by vendor Accounts Payable $ Duplicate invoice Duplicate invoice Duplicate vendor in vendor master file PO related problems Identifying erroneous high value payments Payments more than 30% increase of the last rolling 6 months payment to the vendor $ Erroneous payment Withholding Tax (APAC) Identify the suppliers/ invoices where the incorrect rate of WHT was applied Tax errors
  • 40. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 40 iExpense File attachment on Expense Reports (ER) Identify ERs with supporting documents in un-acceptable formats (like editable attachments like .txt) Noncompliant expenses Duplicate Expense Amex/cash surfing Verify if same expense has been claimed both as Amex and cash $
  • 41. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 41 •One (1) Year Data Analyzed •103 Million records processed Graph Initial Build •800 Thousand records processed Graph Incremental Build •Six (6) Custom Business Objects No. of Custom BOs •Six (6) use cases in Accounts Payables •Two (2) use cases in iExpense No. of Controls •3 times a week Sync and Control Analysis Schedule •GRC-all-8.6.5.1645 GRC Version •Oracle DB 11.2.0.3.10 Database •Firefox 24 •Internet Explorer 9x, 8x Browser •Oracle WebLogic Server 12.1.2 with Oracle JDK 1.7.0_51 •ApplicationDevelopmentRuntime 12.1.2 and RCU 12.1.2 Application Server and Middleware
  • 42. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 42 2-3 K per day •Total Incidents generated 750-800 per day •Incidents Closed and Resolved
  • 43. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 43Hardware Configuration •TCG analyzes millions of transactions so it needs enough resources (disk space and memory) •Follow Oracle recommended h/w and s/w and make adjustments based on the volume of transactionsModel & Control Analysis Assessment •Optimize the design of models •Avoid nested UDO •Replicate read-only schema instead of using apps schema of EBSFit/Gap Analysis •Understand the importance of Incident Status and State Code and how it affects the remediation process •Validate the model results first before running the controls •Verify the availability of business objects for the use casesOracle Support •Early engagement with Oracle •Tight collaboration and partnership with Oracle ETL Performance Assessment •Perform and document multiple iterations of graph build and Control Analysis. Monitor sys resources •Plan to get weekly or daily refresh of datasource data with production data •Analyze transaction volume of each business object used in models •Understand the ETL design and Data Extraction criterion
  • 44. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 44 Background and Supplemental InformationNavillus Partners
  • 45. 45 ABOUT NAVILLUS PARTNERS International professional services and solutions firm headquartered in Boston, Massachusetts Established in2009, Navillus has experienced on average 40% growth year over year in Oracle Advanced Controls professional services Oracle Gold Level Partner specializing in Oracle Advanced Controls & E-Business Suite / PeopleSoft professional implementation and advisory services Recognized as the #1 Oracle Advanced Controls Partner in 2012 & 2014! The first in the industry to hold Oracle Advanced Controls Specialization accreditation Is an Oracle authorized training partner Navillus is a privately held company that has been profitable consistentlyboth from a cash and accrual basis since the 4thmonth of operations with zero external debt outstanding. Our team’s collective experience includes: 168 years working in the information technology industry 177 years implementing the Oracle e-Business Suite ERP package 76 years implementing the Oracle GRC applications More than 512 GRC implementations to the team’s credit to date
  • 46. 46 ABOUT NAVILLUS PARTNERS Highly experienced resourceswith one of the strongest track records for delivery success in the North America & Europe. Oracle Resource(s) have 13+ years dedicated to Oracle Implementations, Security Design, and Project / Program Management Our team members average more than 8 years of Oracle Advanced Controls Experience The majority or our team was involved in the development of the original versions of the Oracle Advanced Controls Applications Proprietary accelerated delivery methodology, NAViGATE Process Driven approach tailored specifically for Oracle Advanced Controls ‘Design In’ Approach for Oracle e-Business Suite & PeopleSoft implementations and upgrades Developed and maintain our ACE Process & Controls Library Process optimization and control accelerators GRC & Business Process Controls Library for PCG, CCG, & TCG Comprehensive extension to Oracle’s out of the box Access Controls Content -
  • 47. 47 NAVILLUS PARTNERS IS A WORLD LEADER More than 500 combined Oracle Advanced controls implementations 34+ skilled and experienced Advanced Controls professional worldwide Functional & technical experience across nearly all Oracle e-business applications (HRMS, Financials, Supply Chain Management, CRM, other) Multiple consultants with Oracle accredited specializations Experience GlobalDelivery Centers of Excellence Right-shore Delivery capabilities for Oracle Advanced Controls including utilization of our experienced Chennai, India team, well beyond installation & technical responsibilities Navillus provides training to customers and other implementation partners worldwide International experience in more than 10 countries Navillus’ Center of Excellence (CoE) is a solution center that works closely with Oracle OAC Product & Product Strategy and promotes and trains the extended team on new product features and techniques Provides new and innovative delivery techniques from in-field feedback and experience to continuously enhance our NAViGATE Methodology Works with Oracle’s product group on new features and enhancements Maintains and updates our internal development and demo labs
  • 48. 48 NAVILLUS ADVANCED CONTROLS CASH LEAKAGE USE CASE
  • 49. 49 NAVILLUS PARTNERS DEPLOYMENT INFORMATION Library Prebuilt Transaction Control Models and Preventive Controls to provide immediate ROI 1 week for existing installs 2 weeks requiring installation of TCG and PCG Recent Client Deployment Resulted in identifying: $271K in Duplicate Spend Over 150 Duplicate Suppliers Rules designed to provide prevent controls and continuous oversight to specific process and system limitations resulting in duplicate spend -
  • 50. 50 ANALYSIS FOR IMMEDIATE ROI Recent Deployment of Navillus TCG Controls focused on Cash Leakage Deployed 7 Duplicate Invoice/Payment Monitors –Possible duplicate invoices based on attribute combinations (e.g. same invoice number and amount, same supplier, invoice amount and date) •7 Variations of Supplier, Inv#, Invoice Amt., Inv. Date attribute review •Duplicate Invoices -Same invoice number and amount Deployed 4 Duplicate Supplier Monitors –different possibilities for review •Similar name suppliers •Suppliers with the same tax ID •Combinations of Name, Address, etc. Deployed 2 Missed Discount Monitors –identifying Suppliers offering discounts where no discount taken
  • 51. 51 SUMMARY OF RECENT DEPLOYMENT Review of one Duplicate Payment TCG Model looking for Invoices with the same invoice number and amount identified: •Identified Results (20 month review): 175 incidents totaling ~$5 million USD = $2.5 million in possible overspend •Likely Dups from Result Review Identified: 8 incidents representing ~$271k (11%) in possible overspend (see next slide) Duplicate Supplier –Different possibilities for review •Similar name suppliers -1745 •Suppliers with the same tax ID –165 Missed Discounts -Suppliers offering discounts with no discount taken on Invoice 61 invoices –totaling @97K, missed discount of @4.8K.
  • 52. 52 LAYERED APPROACH FOR DUPLICATE INVOICES Identified weaknesses with TCG lead to Preventive Controls design with PCG Duplicate Issues identified and related PCG Control •Duplicate payments across supplier site or OU Rule designed to Prevent or Warn of duplicates across OU or Site at entry. •One letter’s case or placement different in the invoice number Rule to restrict invoices to all capitals and holds or warning of similar numbers •Duplicate suppliers in system and two different suppliers paid Rule warn or hold duplicate suppliers at entry
  • 53. 53 DUPLICATE INVOICES SUMMARY 4755 1142 1712 175 6 118 0 500 1000 1500 2000 2500 3000 3500 4000 4500 5000 Dup Invoice 1 Dup Invoice 2 Dup Invoice 3 Dup Invoice 4 Dup Invoice 5 Dup Invoice 6 Dup Invoice 7 Number of Incidents Control Name Incident Violation Counts
  • 54. 54 DUPLICATE INVOICES SUMMARY $42.0 $28.6 $37.3 $2.5 $0.009 $0.0 $2.0 $0.0 $5.0 $10.0 $15.0 $20.0 $25.0 $30.0 $35.0 $40.0 $45.0 Dup Invoice 1 Dup Invoice 2 Dup Invoice 3 Dup Invoice 4 Dup Invoice 5 Dup Invoice 6 Dup Invoice 7 Dollar Amount ($US mil) Control Name Dollar Amount of Duplicate Invoice incidents
  • 55. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | 55 Background and Supplemental InformationOracle
  • 56. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | …by Continuously Monitoring Your Financial Applications Advanced Controls Give you the means to: Make Processes More Effective, Efficient Reduce Operational Risk Improve Bottom Line
  • 57. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Make Processes More Effective, Efficient Reduce Operational Risk Improve Bottom Line Advanced Controls Detect unwanted transactions Detect settings that cause loss Detect problematic exceptions Automate policy management
  • 58. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Improve Bottom Line Advanced Control •Detect Unwanted Transaction Business Review •Determine Response Financial Application •New Business Rule
  • 59. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Replace Manual Management of Policies …with Automated Workflows & Repositories Reduce Manual Effort & Expense More Timely & Complete Results Replace Manual Sampling …with Linked Continuous Monitors Reduce Manual Effort & Expense More Complete & Accurate Results Reduce Operational Risk
  • 60. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Do I Need Advanced Controls? Experience unwanted transactions? Experience adverse events? Depend on process exceptions? Find compliance expensive? Experience audit findings? Does your organization…
  • 61. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Do I Need Advanced Controls? Grown through acquisition Many operating units Publicly traded stock Highly regulated industry Multi-state or multi-national Experience unwanted transactions? Experience adverse events? Depend on process exceptions? Find compliance expensive? Experience audit findings? Does your business… Do you struggle with complexity?
  • 62. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Do I Need Advanced Controls? Preparing to use an Oracle Application? Upgrading an Oracle Application? Changing its business processes? Is your organization…
  • 63. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Advanced Controls Are Used in High-Risk EBS & PSFT Processes •EXAMPLE:Find questionable invoices that can’t be found by other solutions Provide insight intotransactions & setups •EXAMPLE:Put questionable invoices on hold for disposition Process owners leverage insight •EXAMPLE:Avoid paying invalid invoices Process owners maximize benefit of insight 63
  • 64. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Embedding Advanced Controls Accelerates Processes, Increases Accuracy, Reduces Risk 64 Pre-Built TCG Control for EBS/PSFT Embedded in EBS/PSFT Process 1 Prevent payment of duplicate invoicesand payment requests 1.Inspect potential duplicates(incl. fuzzy matches on vendor names, amounts, dates, vendor addresses, invoice numbers) 2.Put selected duplicates on hold 2 Prevent duplicate vendors 1.Inspect potential duplicates (incl. fuzzy matches on names, address, phone numbers, email domains, bank accts, tax IDs, etc.) 2.Inactivate selected duplicates 3 Prevent employees from acting as suppliers 1.Inspect potential violators (incl. employees whose payroll bank accounts or tax IDs matchsuppliers’ accounts/IDsor invoice/payment requests’ accounts/IDs) 2.Put selected invoices/requestson hold, notify employees’ managers 4 Prevent split POs 1.Inspect potentialsplit items 2.Put selected splits on hold 5 Prevent improper steering of purchases to vendors 1.Inspect top amounts awarded to vendors by buyer 2.Inactivateselected vendors, notify buyers’ managers 6 Prevent purchase/sales transactionswith restricted entities 1.Inspect POs, payment requestsandsales orders to restricted vendorsand customers 2.Put selected transactions on hold
  • 65. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Solutions for Embedding Advanced Controls Typical solution: 1.Review Advanced Controls data 2.Research context in ERP 3.Take action in ERP 4.Update Advanced Controls accordingly One-click solution: Use single user interface* to: a.Review Advanced Controls and ERP data EXAMPLE: Duplicate invoices b.Trigger ERP action and update Advanced ControlsEXAMPLE: Put selected invoices on hold *Provided by Specialized partners 65
  • 66. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Partner Case Study: PeopleSoft Business Requirement: •Review ~5,000 potentially erroneous payment requests each week (worth ~$60 million) •For each request: hold for investigation, or release for payment One-Click Solution: •TCG controls detect requests that require review •Dashboard lets users review requests and route them appropriately in PeopleSoft Financials •Provided by FulcrumWay Outcome: Prevents an average of $100 million in erroneous payments annually 66 Agencies Payment Requests PeopleSoft Financials (New Payment System) Auto Payments on Hold Payment Requests PeopleSoft GRC SQL/Legacy E-Business Release Payments on Hold not selected for audit
  • 67. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Built by Specialized Partner Built by Specialized Partner Built by Specialized Partner Concept Visualization: One-Click Solution for E-Business Suite 67 User Views TCG Incidents… One-Click …and EBS Invoices Selected Invoices are Put on Hold in EBS, Incidents are marked “Processed” in TCG
  • 68. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Recommended Integration Architecture for One-Click Solutions •Specialized Partners plan, develop and support one-click solutions •Recommended integration architecture: 68 Oracle E-Business Suite or PeopleSoft Specialized Partner’s One-Click Solution Oracle Transaction Controls Governor Pre-Built Services Pre-Built Services
  • 69. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Recommended User Experience for One-Click Solutions •Specialized Partners plan, develop and support one-click solutions •Recommended one-click user experience options: 69 Oracle E-Business Suite or PeopleSoft Specialized Partner’s One-Click Solution …or… UI Embedded in ERP …or… Specialized Partner’s One-Click Solution Standalone UI Portal Specialized Partner’s One-Click Solution UI Embedded in Portal
  • 70. Copyright © 2014,Oracle and/or its affiliates. All rights reserved. | Guidance to Customers •The preceding slides illustrate a one-click solution that can be provided by Specialized Partners •If you’d like to consider the solution further, start by ensuring: –Your intended use is described by the preceding slides SUMMARY:You plan to embed a TCG control in an EBS or PeopleSoft process –You already use your TCG controls as continuous control monitors Provides incident management experience needed for successful planning –A Specialized Partner is helping you plan, develop, deploy and support your solution 70