Open Source Reference Desk Software at the Victorian Parliamentary LibraryPeter Neish
Presentation given February 7 2012 at VALA2012 by Robin Gallagher and Peter Neish. Outlines the web-based reference desk software developed by the Victorian Parliamentary Library.
Using Web 2.0 Applications as Information Awareness Tools
The past few years have seen several new technological initiatives at Drexel University in interdisciplinary fields such as Nanomedicine, Engineering Cities, Drug Delivery, Plasma Medicine, Nanoscale Science and Technology, Microfluidics, and Bionanotechnology. These technological initiatives require faculty and students to work together in groups in a collaborative fashion. This has motivated librarians to experiment with new ways of reaching out to faculty and students. Drexel's emphasis on team based engineering design projects requires students to develop critical understanding of engineering subject areas. Developing awareness about the core electronic resources such as IEEE Xplore, Knovel, Web of Knowledge, Science Direct and Engineering Village is crucial in successfully undergoing research and completing assignments in their classes.
This presentation outlines innovative experiments using web 2.0 applications to increase information among faculty and students. Several web 2.0 tools such as Facebook, Friendfeed, Del.icio.us, Google Reader, Wikis, and blogs will be covered. Having engineering librarian's presence on Facebook is useful since many of the students are heavy Facebook users. Drexel's student Organizations such as IEEE and ASME are also on Facebook. Moreover, Drexel University's College of Engineering has recently launched its Facebook page where activities celebrating National Engineering Week have been quickly promoted among student. Drexel Engineering Information Awareness Campaign Group is a librarian-created Facebook group aimed at increasing awareness of new and existing resources among faculty and students. Feeds from Google Reader can be made automatically available on Facebook pages. For this to happen, a user needs to become ‘a friend’ with the engineering librarian on Facebook.
As faculty and students become more aware of new and existing information tools, the information skills learned during the process of exploring these resources will contribute to life-long learning among the engineering students.
3.11.16 Slides, “Institutional Perspectives on the Impact of SHARE and VIVO T...DuraSpace
Hot Topics: The DuraSpace Community Webinar Series
Series 14: “VIVO plus SHARE: Closing the Loop on Scholarly Activity”
Webinar 2: “Institutional Perspectives on the Impact of SHARE and VIVO Together” 3.11.16
Curated by Rick Johnson, Program Co-Director, Digital Initiatives and Scholarship Head, Data Curation and Digital Library Solutions Hesburgh Libraries, University of Notre Dame; Visiting Program Officer for SHARE at the Association of Research Libraries. Presented by Andi Ogier, Associate Director, Data Services, University Libraries, Virginia Tech
Open Source Reference Desk Software at the Victorian Parliamentary LibraryPeter Neish
Presentation given February 7 2012 at VALA2012 by Robin Gallagher and Peter Neish. Outlines the web-based reference desk software developed by the Victorian Parliamentary Library.
Using Web 2.0 Applications as Information Awareness Tools
The past few years have seen several new technological initiatives at Drexel University in interdisciplinary fields such as Nanomedicine, Engineering Cities, Drug Delivery, Plasma Medicine, Nanoscale Science and Technology, Microfluidics, and Bionanotechnology. These technological initiatives require faculty and students to work together in groups in a collaborative fashion. This has motivated librarians to experiment with new ways of reaching out to faculty and students. Drexel's emphasis on team based engineering design projects requires students to develop critical understanding of engineering subject areas. Developing awareness about the core electronic resources such as IEEE Xplore, Knovel, Web of Knowledge, Science Direct and Engineering Village is crucial in successfully undergoing research and completing assignments in their classes.
This presentation outlines innovative experiments using web 2.0 applications to increase information among faculty and students. Several web 2.0 tools such as Facebook, Friendfeed, Del.icio.us, Google Reader, Wikis, and blogs will be covered. Having engineering librarian's presence on Facebook is useful since many of the students are heavy Facebook users. Drexel's student Organizations such as IEEE and ASME are also on Facebook. Moreover, Drexel University's College of Engineering has recently launched its Facebook page where activities celebrating National Engineering Week have been quickly promoted among student. Drexel Engineering Information Awareness Campaign Group is a librarian-created Facebook group aimed at increasing awareness of new and existing resources among faculty and students. Feeds from Google Reader can be made automatically available on Facebook pages. For this to happen, a user needs to become ‘a friend’ with the engineering librarian on Facebook.
As faculty and students become more aware of new and existing information tools, the information skills learned during the process of exploring these resources will contribute to life-long learning among the engineering students.
3.11.16 Slides, “Institutional Perspectives on the Impact of SHARE and VIVO T...DuraSpace
Hot Topics: The DuraSpace Community Webinar Series
Series 14: “VIVO plus SHARE: Closing the Loop on Scholarly Activity”
Webinar 2: “Institutional Perspectives on the Impact of SHARE and VIVO Together” 3.11.16
Curated by Rick Johnson, Program Co-Director, Digital Initiatives and Scholarship Head, Data Curation and Digital Library Solutions Hesburgh Libraries, University of Notre Dame; Visiting Program Officer for SHARE at the Association of Research Libraries. Presented by Andi Ogier, Associate Director, Data Services, University Libraries, Virginia Tech
Altmetrics to track the impact of datasetsPat Loria
There are many good reasons why researchers might track the impact of their datasets. To provide supplementary evidence of influence for the next grant application or performance review or promotional opportunity. Or to track impact on the academy, on industry, on society or public policy. Could people or organizations engaging with a dataset become potential partners or collaborators?
Altmetrics provide quantitative evidence of impact or influence by reporting scholarly and social online engagement with research datasets. They can be tracked using a range of services, from the more traditional citation databases to data and institutional repositories, and of course from altmetrics aggregator services.
But we need to be careful not to create additional administrative burdens on time-poor researchers and also of the limitations in data citation practices or the lack thereof. One way we can achieve the former is to harvest altmetrics into our institutional repositories or data discovery services, saving time for the researcher by providing a systems solution.
Presentation at the Special Library Associan - Asian Chapter Conference in New Delhi, India, November 2008.
Web 2.0 tools as information awareness sources for science and technology faculty and students
Relationship Building and Advocacy Across the CampusUCD Library
Presentation given by Julia Barrett, Research Services Manager at University College Dublin Library, to the ANLTC Seminar: Supporting the Activities of Your Research Community - Issues and Initiatives, held on December 3, 2014 at the Royal Irish Academy, Dublin, Ireland.
In 2012, the University of Idaho Library began implementing VIVO, an open-source Semantic Web application, both as a discovery layer for its fledgling institutional repository and as a database to describe, visualize, and report university research activity. The presenters will detail some of the challenges they encountered developing this resource, while discussing the tools and techniques they used for obtaining, editing, and uploading institutional data into the RDF-based VIVO system.
A presentation on streaming fully transcribed video as part of the University of Kansas Medical Center's continuing education project for multidisciplinary health care staff. Initial funding for the project was provided by a grant from the U.S. Dept. of Health and Human Services, Bioterrorism Preparedness CFDA No. 93.996 Bioterrorism Training and Curriculum.
Development Program
Measuring the Success of Your Website R2integrated
At the Capitol Communicator Convergence in Communications Conference (3C), r2i's Director of Search, Kara Alcamo discussed how to measure the success of a website and the process by which marketers and communications professionals can define success, map that to measurable KPIs, slice through big data, and lay everything out in a meaningful report that provides actionable information.
Coupling Australia’s Researchers to the Global Innovation EconomyLarry Smarr
08.10.08
Third Lecture in the
Australian American Leadership Dialogue Scholar Tour
Monash University
Title: Coupling Australia’s Researchers to the Global Innovation Economy
Clayton, Australia
The Social Web and the Information Professional: Risks and Opportunitieslisbk
Rehearsal of a talk on "The Social Web and the Information Professional: Risks and Opportunities" given by Brian Kelly, UKOLN at a CILIP Council meeting on 29 April 2009. The recording took place on 24 April 2009.
See http://www.ukoln.ac.uk/cultural-heritage/events/cilip-council-2009/
Access Management for Libraries by John Paschoud & Masha GaribyanJISC.AM
This presentation explores the impact of the move towards federated access management on libraries, including a discussion of the Athens administrator role, changes to library processes and the impact on the end-user.
Altmetrics to track the impact of datasetsPat Loria
There are many good reasons why researchers might track the impact of their datasets. To provide supplementary evidence of influence for the next grant application or performance review or promotional opportunity. Or to track impact on the academy, on industry, on society or public policy. Could people or organizations engaging with a dataset become potential partners or collaborators?
Altmetrics provide quantitative evidence of impact or influence by reporting scholarly and social online engagement with research datasets. They can be tracked using a range of services, from the more traditional citation databases to data and institutional repositories, and of course from altmetrics aggregator services.
But we need to be careful not to create additional administrative burdens on time-poor researchers and also of the limitations in data citation practices or the lack thereof. One way we can achieve the former is to harvest altmetrics into our institutional repositories or data discovery services, saving time for the researcher by providing a systems solution.
Presentation at the Special Library Associan - Asian Chapter Conference in New Delhi, India, November 2008.
Web 2.0 tools as information awareness sources for science and technology faculty and students
Relationship Building and Advocacy Across the CampusUCD Library
Presentation given by Julia Barrett, Research Services Manager at University College Dublin Library, to the ANLTC Seminar: Supporting the Activities of Your Research Community - Issues and Initiatives, held on December 3, 2014 at the Royal Irish Academy, Dublin, Ireland.
In 2012, the University of Idaho Library began implementing VIVO, an open-source Semantic Web application, both as a discovery layer for its fledgling institutional repository and as a database to describe, visualize, and report university research activity. The presenters will detail some of the challenges they encountered developing this resource, while discussing the tools and techniques they used for obtaining, editing, and uploading institutional data into the RDF-based VIVO system.
A presentation on streaming fully transcribed video as part of the University of Kansas Medical Center's continuing education project for multidisciplinary health care staff. Initial funding for the project was provided by a grant from the U.S. Dept. of Health and Human Services, Bioterrorism Preparedness CFDA No. 93.996 Bioterrorism Training and Curriculum.
Development Program
Measuring the Success of Your Website R2integrated
At the Capitol Communicator Convergence in Communications Conference (3C), r2i's Director of Search, Kara Alcamo discussed how to measure the success of a website and the process by which marketers and communications professionals can define success, map that to measurable KPIs, slice through big data, and lay everything out in a meaningful report that provides actionable information.
Coupling Australia’s Researchers to the Global Innovation EconomyLarry Smarr
08.10.08
Third Lecture in the
Australian American Leadership Dialogue Scholar Tour
Monash University
Title: Coupling Australia’s Researchers to the Global Innovation Economy
Clayton, Australia
The Social Web and the Information Professional: Risks and Opportunitieslisbk
Rehearsal of a talk on "The Social Web and the Information Professional: Risks and Opportunities" given by Brian Kelly, UKOLN at a CILIP Council meeting on 29 April 2009. The recording took place on 24 April 2009.
See http://www.ukoln.ac.uk/cultural-heritage/events/cilip-council-2009/
Access Management for Libraries by John Paschoud & Masha GaribyanJISC.AM
This presentation explores the impact of the move towards federated access management on libraries, including a discussion of the Athens administrator role, changes to library processes and the impact on the end-user.
Page Not Found; Creating a troubleshooting workflow for your libraryRachel Becker
Nothing can ruin a patron’s library experience more than a resource that refuses to open or download. As a greater number of library resources move online librarians are faced with the constant task of keeping them accessible. Websites are taking advantage of this by offering library users access to articles illegally made available outside of paywalls. Establishing a proactive and effective troubleshooting workflow for your library is key to encouraging continued use of databases and resources. Key areas include testing, working with vendors, and convenient reporting avenues. With a little planning and teamwork your library can bring in users and retain them through consistent and easy to use online resources.
A presentation to a public libraries seminar on Library 2.0, held at the State Library of Victoria. Gives an alternative view of web 2.0. Presented July 2008.
Slides for talk on "Realising The Potential Of Web 2.0" given at the NordLib 2.0 conference on "Get Inspired by Web 2.0 for Libraries".
See http://www.ukoln.ac.uk/web-focus/events/conferences/nordlib2.0-2008/
Slides for a talk on Using activity data to support your users given by Tom Franklin at UKOLN's IWMW 2011 event.
See http://iwmw.ukoln.ac.uk/iwmw2011/talks/franklin/
An overview of how the Hiberlink project relates to the persistence on the web of digital versions of theses. Given by Peter Burnhill, Director of EDINA, at the 17th International Symposium on Electronic Theses & Dissertations - which took place from 23 July to 25 July 2014 at the University of Leicester in the UK.
IDS Project: Promoting library excellence through community and technologyTim Bowersox
An overview of the IDS Project, a library cooperative in NY state that promotes library excellence through community and technology. For more info, visit http://idsproject.org
Thinking Outside the Box: Using Blackboard Across the InstitutionRosalind Tedford
Presented at Blackboard User Conference 2004.
Co-Presenters: JoAnna Hunt (Seneca College) and Eric Kunnen (Grand Rapids Community College)
What do the largest college in Canada, a small liberal arts university and a community college have in common with their Blackboard implementations? All three have discovered that there are many ways to use Blackboard across the campus enterprise that can not only streamline procedures for departments on campus but that can also increase Blackboard visibility and buy-in from non-academic departments. Seneca University in Toronto, Wake Forest University in North Carolina, and Grand Rapids Community College in Michigan all have worked to implement Blackboard for projects outside of the classroom. This presentation will focus on what is happening at our institutions, what we have been doing to facilitate such Blackboard usage and the lessons we have learned in the process.
Phase two of OpenAthens SP evolution including OpenID connect optionEduserv
David Orrell, System Architect and Phil Leahy, Service Relationship Manager, talk about Phase II of the OpenAthens Cloud Service Provider project, and also about how OpenAthens is being used as an identity provider service in the corporate sector.
Tim Lull, Vice President of Sales and Gar Sydnor, Vice President of Discovery Innovation, showcases EBSCO and how this product benefits the identity and access management community.
Phil Leahy, Service Relationship Manager covers our commitment to the publishing community as part of our Publisher Manifesto. David Orrell, System Architect, runs through phase one of our new service provider product.
Neil Scully, Head of Development and Service Delivery, shares the AGILE SCRUM and SPRINT process used in our product development methodology and the benefits this brings.
Tracy Gardner from Simon Inger Consulting presents the results of their 12 month research project, which included a survey of how over 40,000 readers discover scholarly content. The findings are pertinent to publishers and information professionals alike across sectors.
Jon Bentley, Commercial Director, shares the vision for our products, explains our brand evolution and presents key milestones in the development of our identity and access management (IAM) solutions. He also highlights the range of applications that work with OpenAthens.
Mike Brooksbank, Executive Director of OpenAthens, runs through the schedule of the day, plus an overview of OpenAthens and Eduserv, our last FY year and the year ahead.
Eduserv's Marketing Manager, Alex Bacon, presented at the B2B Network about his experience of content marketing and how to deliver valuable and engaging content to your audiences whilst generating leads at the same time.
This presentation by Jonathan Watkins of Maplesoft and the University of Birmingham was given to the Eduserv Maths and Stats Software Focus Group in June 2016. Möbius is a comprehensive online courseware environment that focuses on science, technology, engineering, and mathematics (STEM). students can explore important concepts using engaging, interactive applications, visualize problems and solutions, and test their understanding by answering questions that are graded instantly.
This presentation was given to the Eduserv Maths and Stats Software Focus Group in June 2016. It focuses on updates to NVivo 11 for Windows and Mac, the new QSR Certification Programme and how QSR and the academic community might work more closely together.
Nick Wallace, Government Analyst, Public Sector Ovum
Momentum for the adoption of cloud services continues to grow in the public sector as services mature and agencies experience in buying and using cloud services grows. As agencies steadily incorporate various cloud components into their environment, it is clear that public sector organisations are starting to realise the benefits of cloud. In fact if one where creating a “greenfield” service, “in the cloud” would be the default approach. However the reality is that most institutions are not in this position. Most have to manage a legacy environment that comprises aging technology, duplicate, inefficient and inconsistent business processes. Developing and implementing a staged migration to cloud will be pivotal when determining whether the “as-a-service” promise facilitates innovation or undermines organisational integrity
Planning your cloud strategy: Adur and Worthing CouncilsEduserv
Paul Brewer, Director for Digital & Resources at Adur & Worthing Council.
How do you assess your organisations readiness to move to the cloud and adopt new platforms drive business change? Paul Brewer from Adur and Worthing Councils will be sharing how they evaluated whether cloud was right for them, the talk will cover how they evaluated the benefits, costs and risks of moving to the cloud, and how they used this assessment to support and build their cloud strategy.
3. Narrative Analysis of Red Riding Hood – Opening Section Scanned by NobbiP, via Wikimedia Commons
4. Narrative Analysis of a folktale via Vladimir Propp Photo used under Creative Commons from Stevecadman via Flickr
5. Narrative Analysis of current authentication arrangements Photo used under Creative Commons from Stevecadman via Flickr
6. How much is at stake here? 27000 Athens users £875000 annual spend on electronic resources A lot of annoyed people, with good reason, if the authentication service breaks down
7. OpenAthens MD as a helper We have been using this for years We have routines for administering and supporting the service It works for Athens and UK federation authenticated resources We get usage statistics for logins Scanned by NobbiP, via Wikimedia Commons
8. What is wrong with current set-up? Students forget passwords Password reset does not match email aliases Some account details never delivered Students leave, interrupt or extend their studies Use of resources may be lowered by password problems How can we identify current staff members? Photo used under Creative Commons from Fremlin via Flickr
9. What are we trying to deliver? Easy for students to use; Tied in with University membership; Abiding by access regulations; Access wide range of electronic services; No more information revealed than necessary. Photo used under Creative Commons from Ewlas via Flickr
11. Shibboleth and the wolves Locally slow development of Shibboleth Not all subscribed resources are members of UK federation Photo used under Creative Commons from Dennis from Atlanta via Flickr
12. OpenAthens LA as a helper Familiar login details; Existing password reset page; Usable interface for categories and attributes; Integrates with University database for staff and students; Can still use OpenAthens MD for ‘special cases’; Usage statistics for logins to different resources. Scanned by NobbiP, via Wikimedia Commons
13. How about OpenAthens LA? OpenAthens LA and the wolves Wait for version upgrade close to meeting our needs Need to set up application ourselves Need to understand authentication terminology Need a Service Level Agreement with local LDAP provider Photo used under Creative Commons from Dennis from Atlanta via Flickr
14. Progress at De Montfort University Start mid-2010 UK Access Management Federation registration in December 2010 in hidden mode Testing authentication and authorisation Jan 2011 Investigating enhancing LDAP data Re-organisation of IT staff out of Library and into University Central Services department: Feb. 2011 Photo used under Creative Commons from Stevecadman via Flickr
15. On the ‘to do’ list More testing Develop launch strategy Integrate with teaching and support in Library Explain changes to Faculties Investigate OpenID, OpenAthens SP Tame Wolves, make into Helpers By Scanned by NobbiP, via Wikimedia Commons
Editor's Notes
The advertised aim of my talk is ‘to help you recognise the wolves – that make running and IDP difficult and recruit the helpers – who can enable you to reach your goal’. This comes out of the experience of my role as Athens Domain Administrator for many years and particularly the transition from OpenAthens MD to something easier for our studnets to use.
I want to recruit Red Riding Hood as a Helper for this talk. It is not just that the release of a film by that name this month makes my talk seem topical. Really I wanted to start with something that most people here would think they know about. A lot of the talk today uses terms like ‘eduPersonScopedAffiliation’ that give people headaches just thinking about them. I hope to avoid some of that by looking at all this from a slightly different point of view.
RRH is a folktale and folktales have their own literature exploring how they work.In RRH the Mother sends some food to the Grandmother, She asks RRH to take it for her. RRH is aided only by her natural cuteness and is opposed by the Wolf.
The is a general pattern that can be observed in many different narratives. The Sender – Object – Receiver row works for RRH, but also for Lord of the Rings: Gandalf wants to send the Ring to oblivion. He asks Frodo as the Agent to take it, helped by Sam and opposed by Sauron and his allies.
So what happens if you take this narrative structure and apply it to the way university students login to access electronic resources? Well, the characters in the different roles change, but the structure remains the same. The University wants to send login credentials to the protected electronic resources. The Library has been given this task and is helped in this, at the moment, by Eduserv’s OpenAthens MD. The Adversary, or Wolf in this slide, is the personification of everything frustrating about this task.But I learnt from Alfred Hitchcock not to reveal your monsters too soon. So next I want to look at:
How much is at stake in this story? Lots of staff use their Athens accounts everyday. I was going to divide the spend on resources by the number of hours in a year to get a figure for the cost of this system breaking down. But that would not cover half the cost of helpdesk calls, disrupted research, frustrated students, etc.
What about OpenAthens MD as a helper?At DMU we have a long experience of using this tool. We have developed routines for administering the service. Staff are familiar with how it works and can explain it to new students.It works for lots of resources.We get useful statistics back that help build a picture of electronic resource usage.
What is wrong with current set-up?Students forget passwords: 178 requests for help through me and justask in November 2010.Some account details never deliveredStudents leave, interrupt or extend their studiesUse of resources may be lowered by password problemsHow can we identify current staff members?Some of these issues are familiar to everyone, some are specific to DMU.
There is more in Grandma’s basket of food than a username and password. The system we move to has to be easy for the students to use; tied into University membership so that new students are recognised and departing users removed; it has to abide by the commitments we agreed to in joining the UK Federation, access a wide variety of services and not leak data about people.
What happens if we put Shibboleth in the Helper role?By ‘Shibboleth’ I mean an implementation of an open source piece of software by the University’s Central IT Dept, known (last year) as ISAS.Login details are now SAML credentials ‘eduPersonTargetedID’Agent is Library and ISAS working together;Helper brings potential advantages like:Familiar username and password;Tied to membership database;No third party involved in data sharing;Discreet information transmitted.
Shibboleth and the wolvesLocally slow development of ShibbolethNot all subscribed resources are members of UK federation
OpenAthens LA would bring some advantages to the library: students would not forget their passwords so often and would go somewhere else to get them reset.Library teaching sessions would be a bit simpler as they would not have to raise awareness of ‘Athens passwords’ when explaining how to login to resources.Administering the system would mean building our own LDAP tree, based on the main University LDAP. We could still use OpenAthens MD for such ‘special cases’ as Emeritus Professors, if they turn out not to be in the original source of data.
My version of the RRH story is about taming wolves and making them friends, rather than chopping them up with hatchets. We have been waiting for version 2.1 to come out of beta and for more documentation to be published. Setting up the application ourselves has meant getting to grips with how the software itself works, and particularly how it interacts with the University LDAP service. Building it this way has meant we have been suggesting ways in which the main service could be improved. It may still be that we need to set up more formal understandings with the services that we are going to be relying upon: maybe Service Level Agreements are a way of achieving this.
Progress at De Montfort UniversityStart mid-2010UK Access Management Federation registration in December 2010 in hidden modeTesting authentication and authorisation Jan 2011Investigating enhancing LDAP dataRe-organisation of IT staff out of Library and into University Central Services department: Feb. 2011
In one sense we are ‘in the middle’ of setting up OpenAthens LA. We have all the testing, marketing and explaining still to do. In another we are ‘at the beginning’ as there is much more that we could do, once these wolves have been tamed or scarred away. Most of the things on this list are to do with relationships. That is what the story has been about all along.