Wikimania 2009: Answers Community Moderationguest20df0e2
Yahoo! Answers is the largest Q&A service with hundreds of thousands of questions asked and answered every day. Traditional moderation systems failed to scale with the products growth. To address these challenges the team deployed a Community Moderation system which empowering trusted Answers members to report and remove abusive content automatically. One of the challenges to making the system work was to understand who to trust. The Answers team built a rich reputation model based on an analysis of over a dozen different system actions. Creating a successful community moderation system required changes in technology, community guidelines & policy, and user experience design.
Dr. Shibblove, or How I learned to Stop Worrying and Implement Single Sign-OnAthena Hoeppner
Many librarians are struggling to understand role of Shibboleth for library access and personalization of services. Shibboleth comes with a slew of jargon, a steep learning curve, administrative and organizational collaboration challenges. Implemented well, Shibboleth creates seamless, personalized access to the library and other campus services. The presenter’s overview how Shibboleth works, related standards and terminology, practical steps for libraries implementing Shibboleth, and tips for leveraging Shibboleth to improve UX.
Slides use animations. Download for best view.
First of two-part presentation on online marketing to arts and science organizations in Charlotte, NC. Focuses specifically on websites and e-newsletters. Presented September 25, 2008.
Wikimania 2009: Answers Community Moderationguest20df0e2
Yahoo! Answers is the largest Q&A service with hundreds of thousands of questions asked and answered every day. Traditional moderation systems failed to scale with the products growth. To address these challenges the team deployed a Community Moderation system which empowering trusted Answers members to report and remove abusive content automatically. One of the challenges to making the system work was to understand who to trust. The Answers team built a rich reputation model based on an analysis of over a dozen different system actions. Creating a successful community moderation system required changes in technology, community guidelines & policy, and user experience design.
Dr. Shibblove, or How I learned to Stop Worrying and Implement Single Sign-OnAthena Hoeppner
Many librarians are struggling to understand role of Shibboleth for library access and personalization of services. Shibboleth comes with a slew of jargon, a steep learning curve, administrative and organizational collaboration challenges. Implemented well, Shibboleth creates seamless, personalized access to the library and other campus services. The presenter’s overview how Shibboleth works, related standards and terminology, practical steps for libraries implementing Shibboleth, and tips for leveraging Shibboleth to improve UX.
Slides use animations. Download for best view.
First of two-part presentation on online marketing to arts and science organizations in Charlotte, NC. Focuses specifically on websites and e-newsletters. Presented September 25, 2008.
LDAP: What Is It, Do I Want it, and How Do I Make It Work for Me?Rebecca Hyams
Do your patrons complain that they've forgotten their username or password for ILLiad (or that they have to remember yet another one)? Have some of them created more than one account because they forgot they had one already? Are you spending time clearing new users that you could spend instead on other work? Then perhaps switching to LDAP sign in for your ILLiad web interface is right for you. This presentation will look at what LDAP is, the pros and cons of using it with ILLiad, and how to talk to your local friendly IT/Systems people and other library staff to get things running smoothly.
"Twitter, Pray, Love" at State Policy Network 2010Cord Blomquist
Cord Blomquist discusses how to create a better new media strategy for your organization. Topics covered include seeking expert advice, accepting sunk costs of past technology choices, assigning ownership of new media within your organization, and embracing innovation.
This is not your everyday data talk. Through working deep inside the fastest growing SaaS startups in our space, we've studied the patterns, methods, and models for driving outsized results. The one common thread? How they use their data. (How else would you grow from one marketer through to a $60M+ Series B just 12 months later?). How do they make their data accessible, draw the right insights, set effective goals, prioritise and optimise processes, and automate ALL the (right) things. So brace yourselves: we're going to be navigating through AI, automation, "moving the needle", and a minefield of other buzzwords to try to make sense of using your data for growth. But you'll leave this talk with a simple framework and set of questions you can take and use right away.
Catch T&E and P-Card Fraudsters Using Data AnalyticsFraudBusters
FRN combines the high quality, authoritative anti-fraud and audit content from the leading providers, AuditNet ® LLC and White-Collar Crime 101 LLC/FraudAware.
The two entities designed FRN as the “go-to”, easy-to-use source of “how-to” fraud prevention, detection, audit and investigation templates, guidelines, policies, training programs (recorded no CPE and live with CPE) and articles from leading subject matter experts.
FRN is a continuously expanding and improving resource, offering auditors, fraud examiners, controllers, investigators and accountants a content-rich source of cutting-edge anti-fraud tools and techniques they will want to refer to again and again.
White-Collar Crime Fighter Newsletter Subscribe Now at No Cost!
FraudResourceNet has made the premier Anti-Fraud newsletter, White-Collar Crime Fighter freely available to all. All this is required is to complete the registration form with your work email address!
The widely read newsletter, White-Collar Crime Fighter brings you expert strategies and actionable advice from the most prominent experts in the fraud-fighting business. Every two months you'll learn about the latest frauds, scams and schemes... and the newest and most effective fraud-fighting tools, techniques and technologies to put to work immediately to protect your organization.
When it comes to fraud, knowledge of the countless schemes, how they work and red flags to look for will help keep you, your organization and your clients safe.
At FraudResourceNet we understand this and take great pride in providing our FREE White Collar Crime Fighter newsletter -- filled with exclusive articles and tips to provide the knowledge you need.
Make sure you stay informed. Sign up for White Collar Crime Fighter newsletter and we’ll keep you up-to-date on special promos, training opportunities, and other news and offers from FraudResourceNet!
Signing up is easy and FREE. If you have not already subscribed to our newsletter, please sign up to get started!
Sign up for the White Collar Crime Fighter Newsletter (a $99 value ... now completely FREE)
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
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Do your patrons complain that they've forgotten their username or password for ILLiad (or that they have to remember yet another one)? Have some of them created more than one account because they forgot they had one already? Are you spending time clearing new users that you could spend instead on other work? Then perhaps switching to LDAP sign in for your ILLiad web interface is right for you. This presentation will look at what LDAP is, the pros and cons of using it with ILLiad, and how to talk to your local friendly IT/Systems people and other library staff to get things running smoothly.
"Twitter, Pray, Love" at State Policy Network 2010Cord Blomquist
Cord Blomquist discusses how to create a better new media strategy for your organization. Topics covered include seeking expert advice, accepting sunk costs of past technology choices, assigning ownership of new media within your organization, and embracing innovation.
This is not your everyday data talk. Through working deep inside the fastest growing SaaS startups in our space, we've studied the patterns, methods, and models for driving outsized results. The one common thread? How they use their data. (How else would you grow from one marketer through to a $60M+ Series B just 12 months later?). How do they make their data accessible, draw the right insights, set effective goals, prioritise and optimise processes, and automate ALL the (right) things. So brace yourselves: we're going to be navigating through AI, automation, "moving the needle", and a minefield of other buzzwords to try to make sense of using your data for growth. But you'll leave this talk with a simple framework and set of questions you can take and use right away.
Catch T&E and P-Card Fraudsters Using Data AnalyticsFraudBusters
FRN combines the high quality, authoritative anti-fraud and audit content from the leading providers, AuditNet ® LLC and White-Collar Crime 101 LLC/FraudAware.
The two entities designed FRN as the “go-to”, easy-to-use source of “how-to” fraud prevention, detection, audit and investigation templates, guidelines, policies, training programs (recorded no CPE and live with CPE) and articles from leading subject matter experts.
FRN is a continuously expanding and improving resource, offering auditors, fraud examiners, controllers, investigators and accountants a content-rich source of cutting-edge anti-fraud tools and techniques they will want to refer to again and again.
White-Collar Crime Fighter Newsletter Subscribe Now at No Cost!
FraudResourceNet has made the premier Anti-Fraud newsletter, White-Collar Crime Fighter freely available to all. All this is required is to complete the registration form with your work email address!
The widely read newsletter, White-Collar Crime Fighter brings you expert strategies and actionable advice from the most prominent experts in the fraud-fighting business. Every two months you'll learn about the latest frauds, scams and schemes... and the newest and most effective fraud-fighting tools, techniques and technologies to put to work immediately to protect your organization.
When it comes to fraud, knowledge of the countless schemes, how they work and red flags to look for will help keep you, your organization and your clients safe.
At FraudResourceNet we understand this and take great pride in providing our FREE White Collar Crime Fighter newsletter -- filled with exclusive articles and tips to provide the knowledge you need.
Make sure you stay informed. Sign up for White Collar Crime Fighter newsletter and we’ll keep you up-to-date on special promos, training opportunities, and other news and offers from FraudResourceNet!
Signing up is easy and FREE. If you have not already subscribed to our newsletter, please sign up to get started!
Sign up for the White Collar Crime Fighter Newsletter (a $99 value ... now completely FREE)
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
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https://arxiv.org/abs/2306.08302
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7. What is wrong with current
set-up?
Students forget passwords
Password reset does not match email
aliases
Some account details never delivered
Students leave, interrupt or extend their
studies
Use of resources may be lowered by
password problems
How can we identify current staff
members?
Fremlin via Flickr
8. We need better helpers
By scanned by NobbiP (scanned by NobbiP)[see page for license], via Wikimedia Commons
10. Shibboleth and the wolves
Not all subscribed resources are
members of UK federation
Locally slow development of Shibboleth
Dennis from Atlanta via Flickr
12. OpenAthens LA and the wolves
Wait for version upgrade close to meeting our
needs
Need to set up application ourselves
Need to understand authentication terminology
Need to integrate with local LDAP service
Dennis from Atlanta via Flickr
13. Can we deliver?
By scanned by NobbiP (scanned by NobbiP)[see page for license], via Wikimedia Commons
14. Progress at De Montfort
University
Start mid-2010
UK Access Management Federation
registration in December 2010 in hidden
mode
Testing authentication and authorisation
Jan 2011
Investigating enhancing LDAP data
Re-organisation of IT staff out of Library and
into University Central Services department:
Feb. 2011
Stevecadman via Flickr
Editor's Notes
What is wrong with current set-up?
Students forget passwords
Some account details never delivered
Students leave, interrupt or extend their studies
Use of resources may be lowered by password problems
How can we identify current staff members?
Shibboleth and the wolves
Not all subscribed resources are members of UK federation
Locally slow development of Shibboleth
OpenAthens LA and the wolves
Wait for version upgrade close to meeting our needs
Need to set up application ourselves
Need to understand authentication terminology
Need to integrate with local LDAP service
Progress at De Montfort University
Start mid-2010
UK Access Management Federation registration in December 2010 in hidden mode
Testing authentication and authorisation Jan 2011
Investigating enhancing LDAP data
Re-organisation of IT staff out of Library and into University Central Services department: Feb. 2011