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Partnership Licensing
Allowing access to your licensed resources
• Would you?
• Could you?
• Should you?
Eduserv Chest Team 16 Sept 16
1. Your student - access is allowed
2. Not your student – all access if you have an extension to your
standard licence
3. Student of one of your partners – access may not be allowed
Partnerships - giving access to online resources
• Eduserv Student Decision Maker Tool – if the answer is
generally yes to all questions the student is YOURS and
should be included in your core licence!
• www.eduserv.org.uk/decisionmaker
Are the students yours?
HEFCE definitions
• For the purposes of HEIFES, ‘college’ means the college including its
connected undertakings
• An ‘undertaking’ includes a body corporate, a partnership, an unincorporated
association or a trust. An undertaking is connected if:
• The college controls that undertaking.
• The college and another undertaking connected with the college control
that undertaking.
• Another undertaking or other undertakings connected with the college
control that undertaking.
• That undertaking is recognised by us as a connected institution as defined
by section 27 of the Teaching and Higher Education Act 1998
• the sole or main purposes, of registering students at that undertaking is to
avoid those students being included within the college’s student number
control allocation.
HEFCE 2012 explanations
• A little background, we view validation and registration as two very different things...easiest to think in terms of schools and
exam boards. Validation is simply about the setting and maintaining of standards for exams. An HE student no more belongs
to the validating HEI than a student sitting A-levels belongs to the A-level exam board they belong to their school, in the same
way a student doing a degree belongs to the institution they are registered with not the validating HEI who is essentially an
exam board.
• 1) what do HEFCE mean by “validation” and who should report the student on their HESA return? It doesn’t matter who
designs the course or who validates it (which may be the same or different people) it is who they are registered with, that is to
say who ultimately is the fee paid to.
• 2) what do HEFCE mean by “franchised in” and who should report a franchised in student on their HESA return? A
franchised-in student is a student where the fee is ultimately paid to one body but the student is taught by another, they are
franchised-in at the teaching institution they should be on the HESA record (or FE equivalent the ILR) of the registering
institution.
• 3) what do HEFCE mean by “franchised out” and who should report a franchised out student on their HESA return? The
person franchising-out should report the student, that is to say the person who ultimately receives the fee
• 4) if a student attends only a wholly owned overseas campus of an institution, should that institution include the student only
in the overseas aggregate or in the overseas aggregate and also the main student record? These students would currently
only be on the HESA aggregate offshore return unless they also happen to be temporarily and unavoidably resident outside
the UK and remain subject to UK tax on their earnings (read HM forces)
• 5) if a student attends only an overseas campus which is a partnership between the UK institution and an overseas
educational institution (or company), is the student reported anywhere on the HESA return? Aggregate offshore only
• 6) finally – is it okay for two HE institutions to report the same student as their own? Can they report half a student each?
Can both an HE and FE institution declare the same student either as a whole student or as half a student? A student for a
course can only ever be a student of one institution at any one time.
…Students are not yours (UK)
• Sharing may ordinarily be a good thing
But (and there’s always a but!)…
• Not if it’s not legal to do so
• If you wish to cover students who are not defined as
yours you need to decide…
Students are not yours…(UK) - 2
How formal is the relationship?
• The Chest Educational Use extension may be
appropriate
Is the relationship informal?
• Validating a qualification?
• Who receives the tuition fees?
What about overseas partnerships?
• Publisher territories and local arrangements
• Publisher Paranoia (but with some reason)
• Depends on who you ask!
• Fairness and equality
Students are not yours…(Overseas)
Publisher territories and local arrangements
• Agents
• Exclusivity in some countries and
• Variations in prices
• Publishers want a share
Students are not yours… (Overseas) - 2
Publisher Paranoia
“Just because you're paranoid doesn't mean they aren't
after you.” ― Joseph Heller, Catch-22
• Loss of data
• Loss of control
• Loss of revenue
Students are not yours …(Overseas) - 3
Depends on who you ask!
• UK Account Managers
• Getting to the right person may be tricky
• Change in management
• Change in ownership
Students are not yours …Overseas - 4
Fairness and equality / consistency
• Between institutions
• Between partners in same territories
• Regular review
Why partner access to Chest Agreement licences can be difficult
Publisher has restricted rights
 The publisher may not be entitled to sell in the partner territory – his own rights might preclude
the territory or he may have exclusively assigned the territory to an agent. Equally, to avoid
reputational damage, a publisher may not wish to sell into a territory where he does not have
an adequate support organisation.
Publisher’s sales organisation
 The way a publisher is organised may mean it’s difficult for the UK licence to be extended to
the partner territory. For example the salesman (or agent) in the partner territory may feel the
UK salesman is stealing his commission. These issues can usually be avoided by escalating
them to the right level in the publisher’s organisation.
Nature of a licence
 It’s important to remember that with any licence you don’t own anything, so just because it’s
physically possible to do something it doesn’t mean you are entitled to do it.
 The resource remains owned by the publisher, he grants you the right to access and use his
property (his resource). As the owner, he is at liberty to place whatever restrictions he chooses
on you.
Licence boundaries
 A licence is a right to use something or to do something. The right is granted to a specified
individual or entity. So a driving licence allows the specific driver (and only the specified driver)
to use the roads, a television licence allows broadcasts to be received at the specified property
and only that property. The right does not automatically extended to other entities or people
just because they are related. Your spouse needs their own driver’s licence. If you own
adjacent houses, you need a TV licence for each of them. In the same way a publisher’s
licence is granted to the university only and not all of its partners and associates.
 Apart from a few flat fee licences, Chest licences are granted to a number users – this may
be the number of users in absolute terms or according to some or other banding or scaling. It
is logical and fair that if the number of users is exceeded, e.g. because the students from an
overseas partners were added, then an extra fee should be due.
Commercial reality
 Your university choses to be involved with the overseas partner for financial reasons. There
is no reason why the publisher, a separate entity with its own financial considerations, should
be expected to subsidise the university’s investment by making the publisher’s property (the
resource) available to more students without charge.
Contractual hierarchy
 A publisher’s relationship/transaction with you is defined by the terms of the licence you have
agreed with him and not by the plans and policies of the government or your university. The
licence is a private agreement between two parties. The government is not a party to the
licence, so government policy does not automatically change the licence. The university is a
party to the agreement but any change to a private agreement requires the consent of both
parties, so the university cannot insist that a licence is extended to its overseas partner(s).
Download the document
Are partners all the same?
14 responders reported that at all their partners only:
1. 42% - deliver their courses
2. 39% - students are in their student record system
3. 46% - students are registered in their IT/Library system
4. 14% - they receive tuition fees for the students
5. 16% - students are reported in your statutory returns
Partnerships are different and so different collection
policies for each type of partnership are needed
Annex A - Option for Extended Educational Purposes
• A1 …the Licensee may extend its rights by submitting an
Order for this Option and by paying the Fee shown on the
Website.
• A2 …the definition of “Authorised User” in clause 1.1 (a) of
the Main Body shall additionally include any person authorised
by the Licensee to access its information services via Secure
Access and to use the Licensed Material on-site or off-site, in
connection with any Educational Purpose of the Licensee who
is not already covered by the rights granted under clause 2 of
the Main Body.
• A3 All other terms and conditions of the Licence Agreement
are unaffected and continue to apply with full effect.
Case Study - Emerald
Extended Educational Use
• Earliest publisher to use our model
• Flat fee for core charges (based on product)
• Low percentage of core fee
Case Study - APA
Extended Educational Use
• A model exists!
• Combination of FTE numbers and location determines
fee
• Usually treated as a separate “tiered” site
Case Study - Euromonitor
Extended Educational Use
• Recognised the issue
• Wanted a fair and equitable solution
• Based on number of students (tiered)
• Percentage of core fee
Essential licence conditions
Even where the student from a partner is allowed access, the usual
constraints apply –
• educational purpose only
• no commercial use/commercial gain
• limits on copying or incorporated into other works
• no selling, leasing or sublicensing
some resources
• Middlesex University - Building an international authentication strategy on
OpenAthens
• Aston University - Replacing Shibboleth with OpenAthens to transform online
information access
• Bath Spa University - OpenAthens helps Bath Spa University increase use of
protected resources by 35 percent
• Glossary
• OpenAthens Customer Event on 9 November
Questions
Questions
• what are you doing now?
• why are (Chest) software licences different?
Chest Agreements – we are here to help
• Thanks for listening
• Q & A
• Martyn Jansen – Contracts & Legal Manager
Martyn.Jansen@eduserv.org.uk
• Nikki Green – Business Development Manager
Nikki.Green@eduserv.org.uk

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Partnership Licensing - allowing access to licensed resources

  • 1. Partnership Licensing Allowing access to your licensed resources • Would you? • Could you? • Should you? Eduserv Chest Team 16 Sept 16
  • 2. 1. Your student - access is allowed 2. Not your student – all access if you have an extension to your standard licence 3. Student of one of your partners – access may not be allowed Partnerships - giving access to online resources
  • 3. • Eduserv Student Decision Maker Tool – if the answer is generally yes to all questions the student is YOURS and should be included in your core licence! • www.eduserv.org.uk/decisionmaker Are the students yours?
  • 4.
  • 5. HEFCE definitions • For the purposes of HEIFES, ‘college’ means the college including its connected undertakings • An ‘undertaking’ includes a body corporate, a partnership, an unincorporated association or a trust. An undertaking is connected if: • The college controls that undertaking. • The college and another undertaking connected with the college control that undertaking. • Another undertaking or other undertakings connected with the college control that undertaking. • That undertaking is recognised by us as a connected institution as defined by section 27 of the Teaching and Higher Education Act 1998 • the sole or main purposes, of registering students at that undertaking is to avoid those students being included within the college’s student number control allocation.
  • 6. HEFCE 2012 explanations • A little background, we view validation and registration as two very different things...easiest to think in terms of schools and exam boards. Validation is simply about the setting and maintaining of standards for exams. An HE student no more belongs to the validating HEI than a student sitting A-levels belongs to the A-level exam board they belong to their school, in the same way a student doing a degree belongs to the institution they are registered with not the validating HEI who is essentially an exam board. • 1) what do HEFCE mean by “validation” and who should report the student on their HESA return? It doesn’t matter who designs the course or who validates it (which may be the same or different people) it is who they are registered with, that is to say who ultimately is the fee paid to. • 2) what do HEFCE mean by “franchised in” and who should report a franchised in student on their HESA return? A franchised-in student is a student where the fee is ultimately paid to one body but the student is taught by another, they are franchised-in at the teaching institution they should be on the HESA record (or FE equivalent the ILR) of the registering institution. • 3) what do HEFCE mean by “franchised out” and who should report a franchised out student on their HESA return? The person franchising-out should report the student, that is to say the person who ultimately receives the fee • 4) if a student attends only a wholly owned overseas campus of an institution, should that institution include the student only in the overseas aggregate or in the overseas aggregate and also the main student record? These students would currently only be on the HESA aggregate offshore return unless they also happen to be temporarily and unavoidably resident outside the UK and remain subject to UK tax on their earnings (read HM forces) • 5) if a student attends only an overseas campus which is a partnership between the UK institution and an overseas educational institution (or company), is the student reported anywhere on the HESA return? Aggregate offshore only • 6) finally – is it okay for two HE institutions to report the same student as their own? Can they report half a student each? Can both an HE and FE institution declare the same student either as a whole student or as half a student? A student for a course can only ever be a student of one institution at any one time.
  • 7. …Students are not yours (UK) • Sharing may ordinarily be a good thing But (and there’s always a but!)… • Not if it’s not legal to do so • If you wish to cover students who are not defined as yours you need to decide…
  • 8. Students are not yours…(UK) - 2 How formal is the relationship? • The Chest Educational Use extension may be appropriate Is the relationship informal? • Validating a qualification? • Who receives the tuition fees?
  • 9. What about overseas partnerships? • Publisher territories and local arrangements • Publisher Paranoia (but with some reason) • Depends on who you ask! • Fairness and equality
  • 10. Students are not yours…(Overseas) Publisher territories and local arrangements • Agents • Exclusivity in some countries and • Variations in prices • Publishers want a share
  • 11. Students are not yours… (Overseas) - 2 Publisher Paranoia “Just because you're paranoid doesn't mean they aren't after you.” ― Joseph Heller, Catch-22 • Loss of data • Loss of control • Loss of revenue
  • 12. Students are not yours …(Overseas) - 3 Depends on who you ask! • UK Account Managers • Getting to the right person may be tricky • Change in management • Change in ownership
  • 13. Students are not yours …Overseas - 4 Fairness and equality / consistency • Between institutions • Between partners in same territories • Regular review
  • 14. Why partner access to Chest Agreement licences can be difficult Publisher has restricted rights  The publisher may not be entitled to sell in the partner territory – his own rights might preclude the territory or he may have exclusively assigned the territory to an agent. Equally, to avoid reputational damage, a publisher may not wish to sell into a territory where he does not have an adequate support organisation. Publisher’s sales organisation  The way a publisher is organised may mean it’s difficult for the UK licence to be extended to the partner territory. For example the salesman (or agent) in the partner territory may feel the UK salesman is stealing his commission. These issues can usually be avoided by escalating them to the right level in the publisher’s organisation. Nature of a licence  It’s important to remember that with any licence you don’t own anything, so just because it’s physically possible to do something it doesn’t mean you are entitled to do it.  The resource remains owned by the publisher, he grants you the right to access and use his property (his resource). As the owner, he is at liberty to place whatever restrictions he chooses on you. Licence boundaries  A licence is a right to use something or to do something. The right is granted to a specified individual or entity. So a driving licence allows the specific driver (and only the specified driver) to use the roads, a television licence allows broadcasts to be received at the specified property and only that property. The right does not automatically extended to other entities or people just because they are related. Your spouse needs their own driver’s licence. If you own adjacent houses, you need a TV licence for each of them. In the same way a publisher’s licence is granted to the university only and not all of its partners and associates.  Apart from a few flat fee licences, Chest licences are granted to a number users – this may be the number of users in absolute terms or according to some or other banding or scaling. It is logical and fair that if the number of users is exceeded, e.g. because the students from an overseas partners were added, then an extra fee should be due. Commercial reality  Your university choses to be involved with the overseas partner for financial reasons. There is no reason why the publisher, a separate entity with its own financial considerations, should be expected to subsidise the university’s investment by making the publisher’s property (the resource) available to more students without charge. Contractual hierarchy  A publisher’s relationship/transaction with you is defined by the terms of the licence you have agreed with him and not by the plans and policies of the government or your university. The licence is a private agreement between two parties. The government is not a party to the licence, so government policy does not automatically change the licence. The university is a party to the agreement but any change to a private agreement requires the consent of both parties, so the university cannot insist that a licence is extended to its overseas partner(s). Download the document
  • 15. Are partners all the same? 14 responders reported that at all their partners only: 1. 42% - deliver their courses 2. 39% - students are in their student record system 3. 46% - students are registered in their IT/Library system 4. 14% - they receive tuition fees for the students 5. 16% - students are reported in your statutory returns Partnerships are different and so different collection policies for each type of partnership are needed
  • 16. Annex A - Option for Extended Educational Purposes • A1 …the Licensee may extend its rights by submitting an Order for this Option and by paying the Fee shown on the Website. • A2 …the definition of “Authorised User” in clause 1.1 (a) of the Main Body shall additionally include any person authorised by the Licensee to access its information services via Secure Access and to use the Licensed Material on-site or off-site, in connection with any Educational Purpose of the Licensee who is not already covered by the rights granted under clause 2 of the Main Body. • A3 All other terms and conditions of the Licence Agreement are unaffected and continue to apply with full effect.
  • 17. Case Study - Emerald Extended Educational Use • Earliest publisher to use our model • Flat fee for core charges (based on product) • Low percentage of core fee
  • 18. Case Study - APA Extended Educational Use • A model exists! • Combination of FTE numbers and location determines fee • Usually treated as a separate “tiered” site
  • 19. Case Study - Euromonitor Extended Educational Use • Recognised the issue • Wanted a fair and equitable solution • Based on number of students (tiered) • Percentage of core fee
  • 20. Essential licence conditions Even where the student from a partner is allowed access, the usual constraints apply – • educational purpose only • no commercial use/commercial gain • limits on copying or incorporated into other works • no selling, leasing or sublicensing
  • 21. some resources • Middlesex University - Building an international authentication strategy on OpenAthens • Aston University - Replacing Shibboleth with OpenAthens to transform online information access • Bath Spa University - OpenAthens helps Bath Spa University increase use of protected resources by 35 percent • Glossary • OpenAthens Customer Event on 9 November
  • 23. Questions • what are you doing now? • why are (Chest) software licences different?
  • 24. Chest Agreements – we are here to help • Thanks for listening • Q & A • Martyn Jansen – Contracts & Legal Manager Martyn.Jansen@eduserv.org.uk • Nikki Green – Business Development Manager Nikki.Green@eduserv.org.uk

Editor's Notes

  1. There are three possibilities when a student needs to use the online resources licensed by your institution: they are your student and so access is allowed – we have a tool for determining whether the student is yours! they aren’t your student but they are the student of one of your partners and so you can allow access if you have an extension to your standard licence they are the student of one of your partners but the partnership is too informal or the number of partner students is too large to justify you giving them access even if a licence extension has been purchased.
  2. There are occasions when it can be difficult to determine whether a student is yours therefore this tool only addresses the first scenario above. This tool assumes the standard Chest licence applies to all the affected online resources, The guidelines provided by this tool apply to varying degrees to resources that are licensed on different terms. There are just 9 questions! Student Decision Maker Tool – if the answer is generally yes to all questions the student is YOURS and should be included in your core licence ! www.eduserv.org.uk/decisionmaker
  3. There are things that we have learned: Numbers of partnerships are growing If HE is taught in FE then the perception of the quality of what is delivered is very important The aim is for the students and staff to have the same user experience as other more main stream users Libraries have to be involved early in the partnership lifecycle because if extra funding is needed then it has to budgeted for Partnerships are different and collection policies for each type of partnership need to be devised It is often not cost effective for the partner to have their own licence because of the small number involved. If an extension is not possible then a small concurrent licence might be an alternative FTE numbers is a difficult measure – it is easier if there is no count at all – but an indication that the students belong in some way to the licensee Authentication of the users is essential and crucial if the licence is not to be breached
  4. They are a Partner’s student or “shared” by you and a partner (UK) Sharing is what we are all taught to do from a very early age and it may ordinarily be a good thing But (and there’s always a but!) Not if it’s not legal to do so If you wish to cover students who are not defined as yours you need to decide…..
  5. They are a Partner’s student or “shared” by you and a partner (UK) Is the relationship formal enough to extend my licence? If there are legal relations between the partners and whereby you have some control over the student then the Chest Educational Use extension will be appropriate Is the relationship informal? Are you merely validating a degree? Is the student paying the partner? The partner should provide material for the student
  6. This becomes slightly more problematic Publisher territories & local arrangements Publisher Paranoia (but with some reason) Depends on who you ask! Fairness & equality hey are a Partner’s student or “shared” by you and a partner (Overseas)
  7. They are a Partner’s student or “shared” by you and a partner (Overseas) Publisher territories & local arrangements: - Publishers may have agents / exclusivity in some countries and prices will vary - Pricing for partnerships in Middle East / US are likely attract a higher price than a partnership in Africa or India - Those agents expect to be rewarded for sales (even if they haven’t made them!) - Publishers have to be sensitive to Agents being circumvented who may bring them a large amount of income from other parties in the same locality of your partnership Your university is receiving funding for overseas students - If you are being paid it’s likely that the publisher will wish to be too Publishers want a share
  8. It’s not quite all in their head There is evidence that data is illegally downloaded by mis-use of licences There is concern that there is less authority over a student based overseas Some publishers have data that is very valuable to commercial organisations and fear their data may be “sold on” It’s an obstacle to access but it’s not insurmountable
  9. They are a Partner’s student or “shared” by you and a partner (Overseas) Depends on who you ask! Account Managers will rarely have the authority to grant access - Account managers are usually UK based sales people – you need an answer to an international access question Getting to the right person may be tricky - Finding the licensing specialist may be difficult – actually speaking to them may be more so! Change in management may elicit a different answer from one renewal to another - Any change in personnel may lead to a different interpretation to the incumbent Change in ownership may introduce a whole new ball game - Change in ownership may result in new policies being applied
  10. They are a Partner’s student or “shared” by you and a partner (Overseas) Fairness & Equality Consistency in treatment between institutions A model licence for extended education use will bring some consistency to overseas partnerships Consistency between partners in same territories Consistent review It will never be unanimously adopted by publishers but will go some way towards helping them understand the problem and applying a solution that meets your AND THEIR needs Partnership arrangements should always be reviewed at least annually to ensure you comply with what has been agreed – relationships grow fail and change – all this should be reported back to publishers
  11. Survey carried out in July and August, 23 responders, the survey is still open if anyone else would like to take part. Only x% answered that all their partners complied with, delivering their courses, students in their systems, that they received tuition fees and reported in their statutory returns Note: 1st point. Students on your course(s) that lead to a qualification awarded by your institution or a credit towards a qualification There are things that we have learned through experience and the survey: Numbers of partnerships are growing If HE is taught in FE then the perception of the quality of what is delivered is very important The aim is for the students and staff to have the same user experience as other main stream users Libraries must be involved early in the partnership lifecycle because so that licence extensions can be negotiated and this might require extra funding Partnerships are different and collection policies for each type of partnership need to be devised It is often not cost effective for the partner to have their own licence because of the small number involved. If an extension is not possible then a small concurrent licence might be an alternative FTE numbers is a difficult measure – it is easier if there is no count at all – but just an indication that the students belong in some way to the licensee – use the Decision Maker Authentication of the users is essential and crucial if the licence is not to be breached. Your user directory needs to be granular enough so that the extra users can be identified. Some sites have switched to using OpenAthens because of the ease with which users can be managed. If you want to know more…
  12. Case Study - APA A model exists! This is a good start – Society publishers are notoriously resistant to change Combination of FTE numbers and location determines fee – the main licence is also based on FTE number bands Usually treated as a separate “tiered” site
  13. Even if you decide that a student can access your licensed online resources, terms and conditions apply to the use that the student can make of the resources. Some of the key restrictions that you’ll find in most licences, including the standard Chest licence, are: resources can only be used for educational purposes. resources can’t be used for commercial gain. limitations apply to the extent to which material can be copied or incorporated into other works. resources can’t be sold, leased or sublicensed.
  14. Licensing side is one aspect, physical access and authentication is another
  15. what are you doing now – such little take up of extended licence option why s/w different – every partner buys own licence