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Open Source  Reference Desk Software  at the  Victorian Parliamentary Library Robin Gallagher & Peter Neish
Who are our clients? ,[object Object],[object Object],[object Object]
Existing workflow ,[object Object],[object Object],[object Object],[object Object]
Workflow problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Requirements ,[object Object],[object Object],[object Object],[object Object]
What we built ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
 
 
 
 
 
Thanks ,[object Object]

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Open Source Reference Desk Software at the Victorian Parliamentary Library

Editor's Notes

  1. Talk about the Parliamentary Library: Established in 1851, building itself 1858–60
  2. Clients can be located within the Parl building (Committee staff and Members on sitting days) or anywhere within Victoria, so we need to provide services and resources both face-to-face and remotely. Information here is a highly valued commodity, whether or not you have it and how you use it contributes substantially to the success or failure of Members.