The document discusses the challenges of managing individual e-journal subscriptions and recommendations for developing workflows and using tools. It describes the multi-step process involved in gaining access, which includes prioritizing titles, organizing license and access information, selecting tools like Excel and an ERM system, and documenting all actions. Case studies from two universities explain how they audit subscriptions, develop checklists and workflows, and use free and low-cost tools like Excel and an open source ERM to track e-journal access and licenses. The key lessons are to assume nothing, document everything, and check processes periodically.