The document provides guidance on creating content that converts leads. It discusses the importance of defining personas based on existing customers to understand who the ideal targets are. It recommends mapping content to the sales funnel, with different types of content for the awareness, interaction, interest, and action stages. The document also stresses the importance of following up with leads and keeping them engaged throughout the sales process using tools to track engagement and abandoned carts. The overall message is that defining clear personas and aligning content to the sales funnel can help generate more leads and increase conversions.

1. How to Create Content that Converts to
Leads

2. ● Personas – What they are, and why you need them.
● Solving Problems – Mapping content to your sales process.
● Close the deal, Gil! – Know who’s reading your content, and manage them in your
sales pipe.
Things we’ll cover

3. About Me

5. Much Serious.

7. Sometimes.

8. Then adulting happened, and I became
a marketer.
Ew.

9. You may know me from such features
as…

13. If you’re on the website, you’ve seen
our content.

14. If you’ve read our emails, you’ve read
our content.

15. If you’re in this room, you’ve engaged
with our content.

16. And a team with a guy who owns a
Kermit costume made that happen.
You can too.

17. How?

18. The reason you’re here is because you
fit into our personas.

19. What’s a Persona?

20. “A persona is a semi-fictional character that personifies your ideal customer”
-Forbes
Your ideal customer *should* be your existing customers.
Ergo…your current personas are probably your customers.
What’s a Persona?

21. What’s a Persona?

22. So what’s the big deal?

23. The customers you have, and the
customers you want, probably aren’t
the same thing.

24. Things you’re probably looking for:
- A customer that brings more revenue.
- A customer you can serve better.
- A customer that’ll recommend you to peers.
- A customer that loves the work you do.
- A customer that stays with you for longer.
- A customer that pays to attend your conferences, in a tech incubator, and visits
sessions on day 2 of the conference after lunch.
Why?

25. This works.

26. - 71% of companies who exceed revenue and lead goals have documented
personas.
- 90% of companies using Personas have a clearer understanding of who buyers
are.
- 56% of companies have created higher quality leads using personas.
- Using personas increases website traffic by up to 210%.
- You’re living proof that the system works.
This works

28. Building a Persona

29. Here at Administrate, we prioritise the following four personas:
• James – The Operations Manager in a mid-large business.
• Rebecca – The Training Co-Ordinator in a mid-large business.
• Ken – The Company owner/founder/manager in a small business.
• Sarah – The Training Co-Ordinator in a small business.
We speak with many more, from CEO and CTO, through to Personal Assistants.
And we know what makes them tick.
Building a Persona

30. Exercise

31. Now that we can see who occupies the
role, and their common problems, it’s
easy to see how we can make their lives
easier.
That means we also know what content
will engage with them.
Where’s the pain?

32. Make it ‘appen, cap’n

33. Content should cover the four key areas of the sales funnel.
• Awareness
• Interaction
• Interest
• Action
Creating the Content

34. • Awareness
Getting on the radar. Videos, PR, Social Media, Remarketing, etc.
• Interaction
Positioning as the solution, highlighting the problem. Tools and eBooks.
• Interest
Help persuade them to purchase. Case studies.
• Action
Close. Sneak peeks, trials, free sessions.
Creating the Content

35. Close The Deal

36. • Know your audience.
- Lead Scoring
- Website Tracking
- Abandoned Carts
- Gated Content
• There are tools for everything.
Administrate integration partner Lead Liaison.
Close The Deal

37. • Create Content for the Close
Getting asked the same questions over and over?
Build content that answers the question.
• I’ve done all of this, and they didn’t buy.
- Only 2% of sales happen when parties meet for the first time.
- Keep peppering.
- Be their friend.
Close The Deal

38. The race is long, and in the end, it’s
only with yourself.

39. Small changes = Big results.
Stay patient.

40. Questions?
How to Create Content that Converts to
Leads

41. Thank You!