This document discusses several training trends: 1. More training providers are implementing online course booking and payment systems to modernize their websites. 2. Investment in scalable training management systems to help administrators and back-office functions. 3. Incorporating eLearning content to augment traditional classroom training through blended learning or supplemental online materials.

1. Training Trends
#LITE2018

3. • A Modern Website
Training providers must implement online course booking (and payment!)
• Scalable Training Management System
Investment in systems designed to help your administrators and back office
• eLearning
Augmenting traditional classroom training with eLearning content (either true blended
learning or supplemental learning content)
We’ve Long Preached

4. Surriously?

5. OMG, like, obvs!

6. Yeah?

7. Half of our customer base doesn’t
offer online course booking and
payment.

8. Why this matters.

9. Early Adopters
tend to Outperform

11. The Fermi Paradox for
Training Companies
1. You are Rare
2. You are First
3. You are Screwed

12. Yeah, I’m suh rare.
OK. What’s your coefficient of scale?
i.e. What’s your scale factor?

13. Cool, I’m first. First rulz!
OK. How quickly can you adopt new
tech?

14. I’m screwed.
Maybe. But you’ve got time to
prepare.

16. Gravitation Towards 1 of 2 Models
Lightly Automated
Niche Player
Heavily Automated
Volume Player
Custom. Nimble. High Margin. Huge. Powerful. Low Margin.

17. A 3rd Possibility Emerging
Heavily Automated
High Value
Volume Player
Efficient. Unique. Premium.

18. But only if you can quickly
adopt new tech that helps you
scale.

19. Trends We’re Seeing

20. ILT -> VILT

21. • Cheaper to deliver
• Leverages your best instructors
• Has made dramatic technical improvements
• Isn’t just for training – can facilitate review sessions, 1-to-1
coaching, practice sessions, etc.
• Can be a significantly better experience for customers.
• Isn’t an “all or nothing” proposition.
Virtual Instructor Led Training

22. Training Becoming
a True Business
Lever

25. A Move to Subscription
Based Business Models

26. An Ever Growing
Toolbox

27. Mo Tech, Less Wreck

28. The Big Squeeze
Upward pressure from free, quality offerings.
Downward pressure on pricing.

29. Automation Protects Your
Downside, Unlocks Your
Upside

30. • Make efficiency your priority.
• Invest your recovered time:
• Your product (content, instructors, brand)
• Your customer acquisition
• Thought leadership
• Supplemental content that provides
differentiation
Getting Practical

31. We can help.

33. Thanks!