This document discusses implementing an open-book management system to improve business performance and employee engagement. The key steps are:
1. Define "winning" for the company with a single critical number that everyone understands and can affect.
2. Create a visible scoreboard to track performance against the critical number and key metrics.
3. Align employee incentives with a bonus plan tied to improvements in the critical number. Regularly updating the scoreboard helps employees stay engaged in achieving business goals.
Five keys to achieving entrepreneurial excellencehrt4
This document provides advice from successful entrepreneurs on keys to achieving excellence. [1] Carol Frank outlines five rules learned from mistakes including not believing bigger is better, putting all eggs in one basket, neglecting employees, trusting everyone, and ignoring finances. [2] Mark Graham discusses ten "commandments" Goldman Sachs used for business growth such as focusing on important clients and relationships. [3] Ravi Todi explains how embracing change, like merging his company, allowed for growth. [4] John Jankowski draws parallels between motorcycle racing and business regarding preparation, managing fear, and focus. [5] Michele Hecken outlines steps for leading a company while traveling including maintaining communication and transparency.
This document provides an introduction to a book about creating a profitable and sustainable business. It discusses the importance of understanding context and "why" as a business leader. Context provides meaning and clarity, allowing for aligned decision-making. Understanding the fundamental "why" of a business, beyond just the "what" and "how", gives it power and drives success. Focusing first on shared beliefs and context, rather than just operations and content, can help a business thrive even in difficult times.
This document provides an introduction and workbook for a training on determining if small business ownership is the right fit. It includes:
- An introduction and case study of Marlena who is considering opening her own day spa business.
- Self-assessment worksheets to evaluate one's motivations, strengths and weaknesses across areas like people skills, sales ability, financial management, and self-discipline.
- A breakdown of different business ownership models like sole proprietorship, partnership, franchise, and how to research the best fit.
- A discussion of common myths and realities of small business ownership.
The workbook guides participants through self-reflection exercises to help clarify if they possess the necessary traits for business
The document provides advice for lawyers seeking new partner opportunities, including preparing for interviews, researching firms, negotiating packages, and leaving current firms professionally. It recommends assembling documents like a resume, business plan, and client list; qualifying opportunities and evaluating cultural fit; establishing value to the firm; and maintaining positivity throughout the process. Lawyers are advised to be selective about opportunities and negotiate based on established value rather than salary alone. When leaving, they should facilitate constructive client discussions and maintain goodwill.
Keep your team aligned and engaged. Manage tasks, create team schedules, track work time, and bill your clients from the same platform.
https://paymo.grsm.io/8kyp7xk8o7w6
This document provides tips on how to get your mindset right in order to earn a raise of at least 10% annually. It emphasizes focusing on creating value for your employer rather than what your employer can do for you. Some key recommendations include understanding your strengths and weaknesses through personality assessments, continuously learning new skills through education, using time efficiently to read books in your industry, and believing you are worthy of and deserving a raise when you focus on adding value to your employer. The overall message is that getting your mindset in the right place of seeing yourself as a valuable asset to your employer and continuously improving is essential to earning substantial annual raises.
The document discusses how to structure companies so that employees act like owners through creating "businesses within the business". It provides examples of companies that have done this successfully, including:
- Morning Star Foods, where workers manage themselves in peer-to-peer relationships and business units negotiate agreements like small businesses.
- Nordstrom, where salespeople have autonomy to make decisions and operate their own "stores" within the larger company.
- Rational Software, where cross-functional teams operated autonomously as stand-alone pods to serve customers.
- Semco, a Brazilian conglomerate that uses democratic management where workers have autonomy over decisions.
The document argues this "podular" structure
Five keys to achieving entrepreneurial excellencehrt4
This document provides advice from successful entrepreneurs on keys to achieving excellence. [1] Carol Frank outlines five rules learned from mistakes including not believing bigger is better, putting all eggs in one basket, neglecting employees, trusting everyone, and ignoring finances. [2] Mark Graham discusses ten "commandments" Goldman Sachs used for business growth such as focusing on important clients and relationships. [3] Ravi Todi explains how embracing change, like merging his company, allowed for growth. [4] John Jankowski draws parallels between motorcycle racing and business regarding preparation, managing fear, and focus. [5] Michele Hecken outlines steps for leading a company while traveling including maintaining communication and transparency.
This document provides an introduction to a book about creating a profitable and sustainable business. It discusses the importance of understanding context and "why" as a business leader. Context provides meaning and clarity, allowing for aligned decision-making. Understanding the fundamental "why" of a business, beyond just the "what" and "how", gives it power and drives success. Focusing first on shared beliefs and context, rather than just operations and content, can help a business thrive even in difficult times.
This document provides an introduction and workbook for a training on determining if small business ownership is the right fit. It includes:
- An introduction and case study of Marlena who is considering opening her own day spa business.
- Self-assessment worksheets to evaluate one's motivations, strengths and weaknesses across areas like people skills, sales ability, financial management, and self-discipline.
- A breakdown of different business ownership models like sole proprietorship, partnership, franchise, and how to research the best fit.
- A discussion of common myths and realities of small business ownership.
The workbook guides participants through self-reflection exercises to help clarify if they possess the necessary traits for business
The document provides advice for lawyers seeking new partner opportunities, including preparing for interviews, researching firms, negotiating packages, and leaving current firms professionally. It recommends assembling documents like a resume, business plan, and client list; qualifying opportunities and evaluating cultural fit; establishing value to the firm; and maintaining positivity throughout the process. Lawyers are advised to be selective about opportunities and negotiate based on established value rather than salary alone. When leaving, they should facilitate constructive client discussions and maintain goodwill.
Keep your team aligned and engaged. Manage tasks, create team schedules, track work time, and bill your clients from the same platform.
https://paymo.grsm.io/8kyp7xk8o7w6
This document provides tips on how to get your mindset right in order to earn a raise of at least 10% annually. It emphasizes focusing on creating value for your employer rather than what your employer can do for you. Some key recommendations include understanding your strengths and weaknesses through personality assessments, continuously learning new skills through education, using time efficiently to read books in your industry, and believing you are worthy of and deserving a raise when you focus on adding value to your employer. The overall message is that getting your mindset in the right place of seeing yourself as a valuable asset to your employer and continuously improving is essential to earning substantial annual raises.
The document discusses how to structure companies so that employees act like owners through creating "businesses within the business". It provides examples of companies that have done this successfully, including:
- Morning Star Foods, where workers manage themselves in peer-to-peer relationships and business units negotiate agreements like small businesses.
- Nordstrom, where salespeople have autonomy to make decisions and operate their own "stores" within the larger company.
- Rational Software, where cross-functional teams operated autonomously as stand-alone pods to serve customers.
- Semco, a Brazilian conglomerate that uses democratic management where workers have autonomy over decisions.
The document argues this "podular" structure
This document introduces network marketing as a new profession that provides additional income and financial freedom. It begins with a story of a multimillionaire who found success in network marketing after previously criticizing the model. The document then defines network marketing as direct selling using a network of distributors, explains how it benefits companies and distributors, and argues that it allows average people to build their own business and fortune by leveraging the efforts of others in their downline network. The overall message is that network marketing provides a better way to earn income compared to traditional jobs by allowing people to profit from the work of others in their organization.
This document is a letter from an internationally recognized business expert offering a highly intensive and transformational training program to a select individual. The training will last 1.5 days and cover strategies to outperform competition in areas like thinking, performing, innovating, marketing, networking, and funding. It promises to teach the attendee how to recognize opportunities, increase profits, and position themselves as an expert in their field. The expert says they will pay the full $5,000 tuition for the right candidate and that the training is an opportunity for both parties to potentially form a long-term business relationship or partnership.
J.T. Foxx started investing with nothing more than a rusted out Ford pick-up truck, $974 dollars and 1 cheap suit. Now just 6 years later, he has acquired and sold over 500 properties, closed over $40 million in real estate deals. He then turned into a serial entrepreneur and started several multi-million dollar companies all over the world, became one the most sought after motivational speakers and recognized as one of the top wealth coaches in the world all by mastering the Art of partnering, branding, networking, and marketing.J.T. is the syndicated weekend radio personality of the “J.T. Foxx Show” in the US and Canada. His radio program features celebrity guests as Senator McCain, Rudy Giuliani, Gene Simmons, Rev Jesse Jackson, Trump, George Ross, Kevin O’Leary, Politicians like Speaker Gingrich & Hastert, Governor Pataki and celebrated authors like Robert Kiyosaki, Jack Canfield, David Bach.Even though his recognition and success in business, real estate and radio continues to rise, J.T.’s true passion is coaching and reaching out to those who dream of achieving their goals by creating differentiation and thinking differently. J.T. teaches the same practical applications he utilizes daily that actually get results in today’s rapidly changing marketplace. The bottom line is his wealth techniques work.J.T. is also the founder of Mega Partnering, the world’s # 1 Wealth Networking Conference which takes place all over the world and features celebrities, industry leaders, millionaires, and ordinary people looking to do extraordinary things in today’s market. It is the ultimate WOW of conferences; as people from all walks of life get together, network and try and do business together.
For more details visit:-http://www.toponesuccess.com/
The document provides tips and advice for starting a new business from experts who have started their own businesses. It discusses researching market opportunities, developing a business plan, choosing a business structure, financing, hiring staff, branding, marketing the business, and common mistakes to avoid. The key steps outlined are researching your business idea, writing a business plan, registering your business as the proper structure, obtaining financing and suppliers, hiring staff if needed, developing a brand and marketing strategy, and getting the word out about your new business.
Negotiation expert Victoria Pynchon shares how you can get what you want at work with the members of Connect: Professional Women's Network. To continue the conversation or join the LinkedIn group for free, visit www.linkedin.com/womenconnect.
CEO Core Formulas: The 5x2 Process The Most Profitable (Small/Medium/Large-B2...Jayson Peppar
What you will learn here is the exact model we use to add substantial revenue and increase ROI for all of our clients, ensuring they won’t be forced into bankruptcy in five years like nearly 100,000 businesses are burdened with each year, simply because they never had these formulas.
Nothing here is theory. You’ll soon discover that everything we do for all our clients are the exact strategies processes and systems leveraged by all of the most profitable companies in the world.
There’s a reason why Amazon is taking over the retail world… And it’s because they do exactly what you’re about to learn, which is applicable to any and every business there is. Big or small. B2B or B2C.
If you feel inclined to learn more about anything in this whitepaper please feel free to call us and we’ll answer any questions you have.
This document provides advice for associates preparing for interviews at new law firms. It discusses assembling necessary documents like resumes and writing samples, researching potential opportunities, expectations for initial meetings, how to structure questioning to determine a firm's value and costs, common steps in the interview process, managing interview fatigue, evaluating options, negotiating compensation packages, and properly leaving a current firm. Associates are advised to qualify opportunities, establish their value, consider cultural and practice area fits, and maintain professionalism throughout the process.
The employer-employee relationship is broken. Managers face a seemingly impossible dilemma: You can’t afford to offer lifetime employment. But you can’t build a lasting, innovative business when everyone acts like a free agent. The solution: Stop thinking of employees as family or free agents, and start thinking of them as allies on a tour of duty.
Co-authored by Reid Hoffman, founder/chairman of LinkedIn, and Ben Casnocha and Chris Yeh, The Alliance teaches managers how to recruit, manage, and retain the entrepreneurial employees your business needs to succeed in the networked age.
This deck is a visual summary of our book: http://amzn.to/1kWQB4j
The "tour of duty" is the way you organize the Alliance at work. In this context, a tour of duty represents a commitment by employer and employee to a specific mission of finite duration. We see this approach as a way to incorporate some of the advantages from both lifetime employment and free agency. Like lifetime employment, the tour of duty allows employers and employees to build trust and mutual investment; like free agency, it preserves the flexibility that both employers and employees need to adapt to a rapidly changing world.
10 tips for successfully bootstrapping a startupHarithaBhavana
Bootstrapping a startup may be one of the best ways to build a long-lasting business. There really isn’t much overhead besides your computer depending on the focus of the software you will be developing and you can begin part-time while you are still employed.
The document provides advice for lawyers seeking new partner opportunities, including:
- Researching potential firms and opportunities thoroughly before interviews;
- Being prepared to discuss your portable business and qualifications; and
- Qualifying the opportunity as much as the firm qualifies you during the interview process which can take 30 days to 4 months to complete. It also covers negotiating your package and leaving your current firm professionally.
Four Reasons for Choosing Network MarketingKeith Scheafer
Network marketing provides opportunities to start a business with minimal capital and leverage other people's time to generate passive income. Successful individuals in network marketing receive hands-on training and support from their uplines. They then train and coach their downlines by teaching skills like prospecting, presentations, and goal setting. By helping their teams improve, network marketers can see their businesses and incomes grow substantially over time through leveraged team efforts.
This handbook created by SoulProviders Collective provides advice to young professionals on topics like career development, personal finance, and wellness. It includes expert tips on strengthening resumes and cover letters, advice for job interviews, guidance on negotiating salaries and avoiding debt, and emphasizes the importance of maintaining work-life balance and continuously learning new skills. Contributors share practical strategies for budgeting, saving money, advancing in one's career, and incorporating mindfulness practices even while working full-time. The handbook is intended as a helpful resource for navigating life's challenges.
5 Suggestions to Building a More Successful BusinessJim Jorgensen
The document provides 5 suggestions for building a more successful business: 1) Do all the work required for success, even if it means leaving your comfort zone. 2) Connect with helpful people in advance of needing them. 3) Have a diverse customer base rather than relying on a few major clients. 4) Use proven strategies, not just tactics. 5) Get help in areas where you are weak by hiring expertise.
Business Start Up Toolbox with Kristen BuzzairdPeopleFund
Session provides an overview of the essential resources, tools and solutions that every Business Start Up needs to know about. I will cover resources, tools and solutions related to the following areas: *Business Planning *Time Management *Financial, including securing capital,capital resources/options, financial planning and management *Marketing Strategy and Planning *Networking *Human Resource *Legal and how to avoid the top 10 mistakes when starting a business.
This executive book summary provides a high-level overview of the book "Barking Up a Dead Horse" in 3 paragraphs:
1) The book explores a new approach to sales and business development that combines real-world business strategy with interpersonal psychology and finding meaning at work. It examines how adjusting one's thinking, language, and process at a deeper level can help professionals grow their business without changing who they are.
2) Most sales professionals struggle with not clearly communicating their unique value, not having an effective client engagement process, and being too emotionally attached to closing deals. The book presents a model to help professionals improve in these key areas.
3) By getting clear on what types of clients
Starting a small good business in nigeria oct 2009Rose Azuike
The document provides advice for starting and running a successful small business. It emphasizes the importance of experience, research and development, education and training, mentors, and financial discipline. Location and marketing are also highlighted as important factors. The key recommendations are to gain experience in the industry before starting, conduct thorough market research, continue learning and improving skills, and reinvest profits back into the business for growth.
This document provides guidance on starting a small business through a toolkit called "Be Your Own Boss." It introduces the toolkit as a simplified guide for new entrepreneurs based on over 10 years of research. The toolkit breaks the complex startup process down into checklists to complete tasks like ordering business cards and incorporating the business. It encourages entrepreneurs to make mistakes quickly and get feedback to learn what customers want. The overall message is to stop planning and start doing the work of starting a business.
This document provides a guide for UK freelancers on setting up and managing their freelance business. It discusses the different legal structures a freelance business can take, including sole trader, limited company, partnership, and limited liability partnership. It emphasizes the importance of understanding employment status and the IR35 rules, as freelancers can be deemed employees for tax purposes if they behave too much like employees of their clients. The guide stresses setting up the business properly, with separate bank accounts, equipment, phone lines, and informing HMRC. It provides a checklist for freelancers to ensure they have the proper administration, IT systems, marketing, and client processes in place.
This document discusses five things entrepreneurs must understand to successfully build a self-managing company. It begins by describing three types of entrepreneurs: survival entrepreneurs who have replaced working for others with self-employment; lifestyle entrepreneurs focused on achieving a certain lifestyle; and achievement entrepreneurs who see growth as fun. It emphasizes that achievement entrepreneurs are best positioned to create self-managing companies. It then discusses the importance of experience, a clear vision, focusing on strengths through delegation, and a willingness to learn from mistakes. The overall message is that successfully building a self-managing company requires the right mindset and a gradual process of increasing freedom and responsibility.
This document introduces network marketing as a new profession that provides additional income and financial freedom. It begins with a story of a multimillionaire who found success in network marketing after previously criticizing the model. The document then defines network marketing as direct selling using a network of distributors, explains how it benefits companies and distributors, and argues that it allows average people to build their own business and fortune by leveraging the efforts of others in their downline network. The overall message is that network marketing provides a better way to earn income compared to traditional jobs by allowing people to profit from the work of others in their organization.
This document is a letter from an internationally recognized business expert offering a highly intensive and transformational training program to a select individual. The training will last 1.5 days and cover strategies to outperform competition in areas like thinking, performing, innovating, marketing, networking, and funding. It promises to teach the attendee how to recognize opportunities, increase profits, and position themselves as an expert in their field. The expert says they will pay the full $5,000 tuition for the right candidate and that the training is an opportunity for both parties to potentially form a long-term business relationship or partnership.
J.T. Foxx started investing with nothing more than a rusted out Ford pick-up truck, $974 dollars and 1 cheap suit. Now just 6 years later, he has acquired and sold over 500 properties, closed over $40 million in real estate deals. He then turned into a serial entrepreneur and started several multi-million dollar companies all over the world, became one the most sought after motivational speakers and recognized as one of the top wealth coaches in the world all by mastering the Art of partnering, branding, networking, and marketing.J.T. is the syndicated weekend radio personality of the “J.T. Foxx Show” in the US and Canada. His radio program features celebrity guests as Senator McCain, Rudy Giuliani, Gene Simmons, Rev Jesse Jackson, Trump, George Ross, Kevin O’Leary, Politicians like Speaker Gingrich & Hastert, Governor Pataki and celebrated authors like Robert Kiyosaki, Jack Canfield, David Bach.Even though his recognition and success in business, real estate and radio continues to rise, J.T.’s true passion is coaching and reaching out to those who dream of achieving their goals by creating differentiation and thinking differently. J.T. teaches the same practical applications he utilizes daily that actually get results in today’s rapidly changing marketplace. The bottom line is his wealth techniques work.J.T. is also the founder of Mega Partnering, the world’s # 1 Wealth Networking Conference which takes place all over the world and features celebrities, industry leaders, millionaires, and ordinary people looking to do extraordinary things in today’s market. It is the ultimate WOW of conferences; as people from all walks of life get together, network and try and do business together.
For more details visit:-http://www.toponesuccess.com/
The document provides tips and advice for starting a new business from experts who have started their own businesses. It discusses researching market opportunities, developing a business plan, choosing a business structure, financing, hiring staff, branding, marketing the business, and common mistakes to avoid. The key steps outlined are researching your business idea, writing a business plan, registering your business as the proper structure, obtaining financing and suppliers, hiring staff if needed, developing a brand and marketing strategy, and getting the word out about your new business.
Negotiation expert Victoria Pynchon shares how you can get what you want at work with the members of Connect: Professional Women's Network. To continue the conversation or join the LinkedIn group for free, visit www.linkedin.com/womenconnect.
CEO Core Formulas: The 5x2 Process The Most Profitable (Small/Medium/Large-B2...Jayson Peppar
What you will learn here is the exact model we use to add substantial revenue and increase ROI for all of our clients, ensuring they won’t be forced into bankruptcy in five years like nearly 100,000 businesses are burdened with each year, simply because they never had these formulas.
Nothing here is theory. You’ll soon discover that everything we do for all our clients are the exact strategies processes and systems leveraged by all of the most profitable companies in the world.
There’s a reason why Amazon is taking over the retail world… And it’s because they do exactly what you’re about to learn, which is applicable to any and every business there is. Big or small. B2B or B2C.
If you feel inclined to learn more about anything in this whitepaper please feel free to call us and we’ll answer any questions you have.
This document provides advice for associates preparing for interviews at new law firms. It discusses assembling necessary documents like resumes and writing samples, researching potential opportunities, expectations for initial meetings, how to structure questioning to determine a firm's value and costs, common steps in the interview process, managing interview fatigue, evaluating options, negotiating compensation packages, and properly leaving a current firm. Associates are advised to qualify opportunities, establish their value, consider cultural and practice area fits, and maintain professionalism throughout the process.
The employer-employee relationship is broken. Managers face a seemingly impossible dilemma: You can’t afford to offer lifetime employment. But you can’t build a lasting, innovative business when everyone acts like a free agent. The solution: Stop thinking of employees as family or free agents, and start thinking of them as allies on a tour of duty.
Co-authored by Reid Hoffman, founder/chairman of LinkedIn, and Ben Casnocha and Chris Yeh, The Alliance teaches managers how to recruit, manage, and retain the entrepreneurial employees your business needs to succeed in the networked age.
This deck is a visual summary of our book: http://amzn.to/1kWQB4j
The "tour of duty" is the way you organize the Alliance at work. In this context, a tour of duty represents a commitment by employer and employee to a specific mission of finite duration. We see this approach as a way to incorporate some of the advantages from both lifetime employment and free agency. Like lifetime employment, the tour of duty allows employers and employees to build trust and mutual investment; like free agency, it preserves the flexibility that both employers and employees need to adapt to a rapidly changing world.
10 tips for successfully bootstrapping a startupHarithaBhavana
Bootstrapping a startup may be one of the best ways to build a long-lasting business. There really isn’t much overhead besides your computer depending on the focus of the software you will be developing and you can begin part-time while you are still employed.
The document provides advice for lawyers seeking new partner opportunities, including:
- Researching potential firms and opportunities thoroughly before interviews;
- Being prepared to discuss your portable business and qualifications; and
- Qualifying the opportunity as much as the firm qualifies you during the interview process which can take 30 days to 4 months to complete. It also covers negotiating your package and leaving your current firm professionally.
Four Reasons for Choosing Network MarketingKeith Scheafer
Network marketing provides opportunities to start a business with minimal capital and leverage other people's time to generate passive income. Successful individuals in network marketing receive hands-on training and support from their uplines. They then train and coach their downlines by teaching skills like prospecting, presentations, and goal setting. By helping their teams improve, network marketers can see their businesses and incomes grow substantially over time through leveraged team efforts.
This handbook created by SoulProviders Collective provides advice to young professionals on topics like career development, personal finance, and wellness. It includes expert tips on strengthening resumes and cover letters, advice for job interviews, guidance on negotiating salaries and avoiding debt, and emphasizes the importance of maintaining work-life balance and continuously learning new skills. Contributors share practical strategies for budgeting, saving money, advancing in one's career, and incorporating mindfulness practices even while working full-time. The handbook is intended as a helpful resource for navigating life's challenges.
5 Suggestions to Building a More Successful BusinessJim Jorgensen
The document provides 5 suggestions for building a more successful business: 1) Do all the work required for success, even if it means leaving your comfort zone. 2) Connect with helpful people in advance of needing them. 3) Have a diverse customer base rather than relying on a few major clients. 4) Use proven strategies, not just tactics. 5) Get help in areas where you are weak by hiring expertise.
Business Start Up Toolbox with Kristen BuzzairdPeopleFund
Session provides an overview of the essential resources, tools and solutions that every Business Start Up needs to know about. I will cover resources, tools and solutions related to the following areas: *Business Planning *Time Management *Financial, including securing capital,capital resources/options, financial planning and management *Marketing Strategy and Planning *Networking *Human Resource *Legal and how to avoid the top 10 mistakes when starting a business.
This executive book summary provides a high-level overview of the book "Barking Up a Dead Horse" in 3 paragraphs:
1) The book explores a new approach to sales and business development that combines real-world business strategy with interpersonal psychology and finding meaning at work. It examines how adjusting one's thinking, language, and process at a deeper level can help professionals grow their business without changing who they are.
2) Most sales professionals struggle with not clearly communicating their unique value, not having an effective client engagement process, and being too emotionally attached to closing deals. The book presents a model to help professionals improve in these key areas.
3) By getting clear on what types of clients
Starting a small good business in nigeria oct 2009Rose Azuike
The document provides advice for starting and running a successful small business. It emphasizes the importance of experience, research and development, education and training, mentors, and financial discipline. Location and marketing are also highlighted as important factors. The key recommendations are to gain experience in the industry before starting, conduct thorough market research, continue learning and improving skills, and reinvest profits back into the business for growth.
This document provides guidance on starting a small business through a toolkit called "Be Your Own Boss." It introduces the toolkit as a simplified guide for new entrepreneurs based on over 10 years of research. The toolkit breaks the complex startup process down into checklists to complete tasks like ordering business cards and incorporating the business. It encourages entrepreneurs to make mistakes quickly and get feedback to learn what customers want. The overall message is to stop planning and start doing the work of starting a business.
This document provides a guide for UK freelancers on setting up and managing their freelance business. It discusses the different legal structures a freelance business can take, including sole trader, limited company, partnership, and limited liability partnership. It emphasizes the importance of understanding employment status and the IR35 rules, as freelancers can be deemed employees for tax purposes if they behave too much like employees of their clients. The guide stresses setting up the business properly, with separate bank accounts, equipment, phone lines, and informing HMRC. It provides a checklist for freelancers to ensure they have the proper administration, IT systems, marketing, and client processes in place.
This document discusses five things entrepreneurs must understand to successfully build a self-managing company. It begins by describing three types of entrepreneurs: survival entrepreneurs who have replaced working for others with self-employment; lifestyle entrepreneurs focused on achieving a certain lifestyle; and achievement entrepreneurs who see growth as fun. It emphasizes that achievement entrepreneurs are best positioned to create self-managing companies. It then discusses the importance of experience, a clear vision, focusing on strengths through delegation, and a willingness to learn from mistakes. The overall message is that successfully building a self-managing company requires the right mindset and a gradual process of increasing freedom and responsibility.
No matter what your field of work is, there is one inevitable fact about every company: finding and keeping a motivated employee is a necessary task if you want your business to grow. A motivated worker feels empowered, enthusiastic and confident about his job. Why then, only 23% of them qualify as engaged in their work? One of the most common causes is dissatisfaction with immediate supervisors.
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Thewiseentrepreneur.co.ug is passionate about entrepreneurship, developing capacity in people and organizations, and transforming people through paradigm shifts, win-win mindset, and knowledge sharing.
Tim Berry discusses starting a business in 3 weeks or less. He argues that many businesses can be started quickly, pointing out that there are over 21 million businesses in the US without employees. A 2006 study found the average startup cost was about $10,000, which supports the idea that many can launch in 3 weeks. Berry notes that businesses that require large funding, building a team from scratch, prototypes, or location/facility establishment may take longer than 3 weeks. However, even those could be considered started in 3 weeks if initial legal and planning steps are taken within that timeframe. Berry advocates for a "beachhead strategy" of focusing initial strength on a small area to gain a stronghold before advancing further.
Myriam Borg – Who is “Entrepreneur” And How You Can BecomeMyriam Borg
The document discusses what it means to be an entrepreneur and provides tips for becoming one. It defines an entrepreneur as someone who takes risks to start a business rather than work as an employee. The tips include: loving what you do, evaluating your financial status, working to increase your current income, learning new skills, seeking opportunities, and building your network. The key message is that becoming an entrepreneur requires passion, planning, skills development, and putting in effort to advance your goals.
This document provides 15 frequently asked questions about starting and running a small business. It addresses questions about determining if someone has the right characteristics to be an entrepreneur, how to evaluate one's own skills and capabilities for starting a business, the importance of writing a business plan even without seeking financing, how to determine startup costs and expenses, the purpose and importance of financial statements, why monthly cash flow analysis is critical, ways to obtain cash to maintain and grow a business, why location is so important, how to evaluate competition, strategies for better marketing a business, what to consider when creating marketing brochures, how to improve customer service, and resources for getting answers to business-specific questions. SCORE is identified as an organization that provides free
Clarity Focus Action - for business with marketing departments of one.Shannon Eastman
The document discusses providing a different input for businesses to help them achieve better outputs and success. It promotes developing clarity, focus, and action. The document states that clarity involves exploring human behavior and leadership principles to apply to business. Focus is about creating a new, practical business strategy rather than old models. Action means identifying the most effective starting point to move the business forward over time. Support involves accessing tools and resources to help momentum. The overall message is that businesses need clarity, focus, and action supported by the right resources to improve outputs.
The document discusses various ways that small and medium-sized businesses (SMBs) often neglect important aspects of running their business. Some key areas of neglect mentioned include: failing to follow up with potential clients over time to build trust and credibility before closing deals; not paying enough attention to financial statements; lacking clear values and vision that guide decision-making; focusing marketing efforts on chasing new leads rather than nurturing current customers; and not establishing strong processes and documentation for business operations. The document provides advice from various experts on how SMBs can improve in these neglected areas to better manage and grow their business over the long run.
The document discusses six key factors for assessing an organization's health and success:
1. Success and reputation - how the organization defines and communicates success internally
2. Leadership - ensuring leaders communicate frequently and link actions to business conditions
3. Challenging work - ensuring employees' work is appropriately challenging through feedback mechanisms
4. Opportunities for growth - having promotion processes and celebrating promotions
5. Total rewards - communicating a philosophy around various reward programs, not just compensation
6. Sense of community - creating frameworks and culture to foster trust and common purpose among employees
The document advocates reviewing these factors, especially during economic uncertainty, to strengthen organizational foundations.
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At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
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The structural design process is explained: Follow our step-by-step guide to understand building design intricacies and ensure structural integrity. Learn how to build wonderful buildings with the help of our detailed information. Learn how to create structures with durability and reliability and also gain insights on ways of managing structures.
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1. CONTENTS
P2 / BACKGROUND
P4 / DEFINING WINNING
P5 / CRITICAL NUMBERS
P9 / USING SCOREBOARDS
P10 / ALIGNING INCENTIVES
P12 / FORECASTING
P13 / TESTIMONIALS
P14 / BIO
A better way to a strong, sustainable, profitable business
How would you like to run a company that performs at a
high level year after year? A company whose employees
pitch in every day to help it succeed?
I know hundreds of companies that fit that description.
They are strong, sustainable, and profitable. They hum
along without much oversight from the founders. If the
time comes when the owner wants to retire, there are
usually plenty of prospective buyers—including, often,
the management team or the employees themselves.
This white paper explains how you can begin to build
such a company—starting now. -BF
PEOPLE +
PROFITABILITY:
The Open-Book Solution
The World’s Shortest Guide to
Better Business Performance
and More Engaged Employees
By Bill Fotsch
Founder and Head Coach
2. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page2
Where I’m coming from
First let me tell you how I came to learn about and work with so many of
these remarkable companies. (That’s me on the right.)
I graduated from Harvard Business School, spent a few years as a
consultant for Bain & Company, and then held a variety of operating roles
with large corporations. In 1989 I was working for J.I. Case, the big
equipment manufacturer. My boss suggested I fly down to Springfield,
Missouri, to meet with a company called Springfield ReManufacturing
Corp. (SRC). He described it as a “small but innovative supplier.” He suggested
that SRC employees understood a lot about their business, including the
financials.
I have to say, I was skeptical. So when I came across a shop employee polishing
crankshaft journals, I decided to ask him a question.
“Good morning,” I said. “My name is Bill Fotsch. If you don’t mind, I have a
question for you. I’m told that most SRC employees really understand their
business. I’m curious: What is the price of that crankshaft you are working on?”
At Case, I thought, asking such a question would probably provoke a grievance
for trying to embarrass a union worker. Here, I figured I’d get no answer, and
I’d probably wind up explaining the difference between price and cost.
The guy looked up. “List price or dealer net?”
Then he went on to explain both prices, how they compared with SRC’s cost,
and what his own component of the cost was.
That’s when I became a convert…
Wow. This employee wasn’t just engaged or empowered. He was thinking like
a businessperson. He understood the economics of his work. That enabled him
to make better decisions and to think like an owner. And as I soon learned he
3. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page3
wasn’t alone. Nearly everyone at the company could talk intelligently about
sales forecasts, margins, marketing costs, and the other daily details that
make up business management. Maybe you have read SRC’s story in Jack
Stack’s and Bo Burlingham’s terrific book The Great Game of Business.
Not long thereafter I joined the staff of SRC as head of its coaching business.
We began helping others learn the open-book system that CEO Stack and his
colleagues had pioneered. (Inc. magazine eventually christened the system
“open-book management.”) Over the years, I worked with nearly 400
companies to improve their business results and the lives of their employees
by engaging people in the business through open-book management. Among
our clients were Southwest Airlines, Kinko’s, Harley-Davidson, Roadway
Express, Green Mountain Coffee Roasters, and many, many small and
midsized companies.
Most of the companies we worked with have left their competitors far
behind. SRC itself grew from 100 employees to more than 1,000 today. It has
many different divisions, several of them led by people who came up through
the ranks. Its sales are 20 times what they were in 1983, and the value of a
share of stock has increased by more than 2,000 times. For SRC and all the
other companies we worked with, having employees who are fully engaged in
the business through open-book management gives them a competitive
advantage that rivals can’t touch. It was a privilege to work with each of
them, particularly SRC itself. Jack Stack opened my eyes to this principled,
pragmatic approach to running a business.
In late 2012 SRC and I came to an amicable parting of the ways, and I created
my own firm, Open-Book Coaching. There are no secrets in our open-book
approach, only common sense. In this paper you will learn exactly what we
do, how you can get started, and how you can use these methods to drive
results and create a great company.
4. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page4
Am I giving away the store here?
If I am, it’s all right with me. I believe that open-book management not only
works better, it’s the right thing to do. It improves business performance, sure,
but it also improves people’s lives. I’d like nothing better than to have hundreds
of companies try it out just from reading this paper.
Granted, Open-Book Coaching is a for-profit business, and I hope to sell plenty of
coaching services along the way. We have found that many companies can
benefit from our experience; they implement the methodology faster and more
effectively, and they avoid some common pitfalls. Maybe you noticed our slogan:
Do Good | Have Fun | Make Money
We value all three goals. So I’m not worried about giving away the store.
I could go on about open-book management—and you may want to get a copy
of my colleague John Case’s classic book Open-Book Management to learn
more—but the easiest way to understand what it involves is to plunge right in.
So let’s look specifically at what you would do if you were going to implement an
open-book system.
Step 1: Define “Winning” — with just one number
If you were to ask one of your managers or front-line employees whether your
company was winning right now, what would you hear? Most likely, you’d get a
blank look. Maybe someone would say, “Well, I guess business is OK these days”
or something similar.
That’s not good enough. After all, how can people get in the game if they don’t
understand what it would mean to win? How can they get excited about winning
if they don’t even know whether they are winning or losing?
5. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page5
When I sit down with company owners to ask about winning, they tend to
mention key financial figures as a gauge of whether they are winning. They talk
about net profit, for example, or maybe the company’s market value. I’m all for
improving those numbers, but that kind of improvement is usually the result of a
series of actions, not something that anyone affects directly. What I’m looking for
instead is one single number that everyone can understand and affect, and that is
absolutely critical to reaching your business objectives given the company’s
current circumstances. If that number is headed in the right direction at the right
speed, you know you’re winning.
Here’s an example. SRC started life as a failing division of International Harvester.
Stack and a dozen other senior managers went deep into debt to buy it out. They
borrowed $8.9 million at what was then a deal interest rate of 22%. (This was
1983. Even with that rate, the bank fired the loan officer for taking such a risk.)
Now, what do you suppose SRC’s critical number was? You guessed it: the cash
balance in the company’s account. If the company didn’t make the loan payment
each month, it would go belly up. So all the managers naturally focused on that
one goal. They learned to understand all the actions that contributed to
generating cash. They also explained the situation to their employees, so that the
employees, too, would understand the urgency of generating cash. Suddenly
people were pulling together. Internal bickering nearly vanished. Everyone
worked hard toward making that monthly payment. Their jobs—and their
company’s survival—were at stake.
Determine your critical number
If you’re uncertain as to what your critical number might be, that’s good. I have
found that the process of developing the critical number is just as important as
the number itself. In the process outlined below, I suggest getting the employees,
management, finance, and even your customers involved.
Start by asking your employees. What do they see as the key issues the
company faces right now? Asking for input through an anonymous survey is
6. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page6
a great way to start open-book management, because it begins the process
of engaging people and encourages candor.
Managers. It’s also important to get the input of the management team.
Again, an anonymous survey is a great way to get candid input on what they
see as the company’s biggest opportunities and challenges. Find out
whether they have similar perspectives as the employees or different ones.
See whether they’re on the same wavelength as you.
Financial data. Now get out your financials for the last five years. Plot the
trend lines on numbers that you think are important. We often find that
detailed study of the financials reveals problems that managers and even
owners may be only dimly aware of. If you have developed a budget, look at
the variances between budget and actuals for the current year. Perhaps
gross margins have been declining or overhead has been creeping up.
Maybe sales costs are rising faster than revenues, or some of your product
lines are unprofitable. You’ll uncover such issues from close inspection of
the financials.
Market research. Finally, get input from your customers. Would they
recommend you to others? Why or why not? What companies do they see
as your competitors, and what do they think your competitors’ relative
strengths and weaknesses are? Many companies hesitate to do this, but I
have found that interviewing customers not only produces market input, it
also strengthens your relationship with customers. That typically leads to
more repeat and referral business.
These four perspectives—employees, management, financials, and customers—
almost always provide you with a sound, fact-based understanding of the issues
facing your business. The likelihood that you will miss some critical problem or
opportunity is small. And you can do all this data gathering in just a couple of
weeks.
7. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page7
Now summarize the key issues that emerge
Maybe it’s excess capacity due to a shortage of sales. Maybe it’s a cost structure
that’s higher than that of competitors. Perhaps your employees are unhappy, and
turnover is driving up the cost of hiring and training. For example, here is a summary
of the positives and negatives facing one company we worked with, a manufacturer
of specialty gears:
Employees:
Low morale; wages had been cut 10%
Generally still committed to the company
Little or no understanding of the business’s financials
Customers:
Generally pleased with company’s quality and price
Not satisfied with on-time delivery performance
Financials:
Mounting losses, due partly to high scrap rates
Excessive overtime, creating high costs
High inventory levels, hurting cash flow and requiring a lot of
debt
Understanding the key issues enables you to develop just one or two metrics that
will define winning for the next six to twelve months. For the gear manufacturer, the
critical number turned out to be manpower efficiency, defined as:
Gears Shipped × Standard Hours
Total Paid Hours
Why was this number critical? Look again at the issues this company faced.
Improvements in manpower efficiency would have a positive influence on virtually
every one. Wages could rise. On-time delivery would improve. Costs would decline.
8. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page8
Moreover, manpower efficiency was a metric employees were already familiar
with, albeit they had been focusing on gears produced rather than gears shipped.
The difference was important, since the company had problems with on-time
delivery. The employees could understand the metric, and they could easily see
the connection between greater efficiency and better financial results.
Remember these three points about critical numbers:
1. There is no simple formula for determining a company’s critical number,
other than the process I just outlined. Every business is unique. Depending
on the nature of your business and the issues you face, your critical number
might be revenue per employee, room occupancy, or cost per unit. The
trick is to find a number that’s easy to understand and track, and that will
have a beneficial effect on your company’s results if it improves.
2. Most companies change their critical numbers every year as part of their
planning process. Typically, they have made significant improvements in
the original one. They have mastered it, so to speak, and they are ready to
go on to something else. As employees become more financially literate,
the critical number may become more financially sophisticated, like gross
margin or return on assets.
3. Large companies typically have many different businesses within their
company. So they typically break the company down into smaller business
units or natural teams and determine critical numbers for each one. Once
this is done, the same process I outlined works well. I have applied the
process at big corporations such as Southwest Airlines, Capital One, and
BHP Billiton.
You can see the importance of focusing on one critical number. It becomes the
central concern of everyone in the company over the next six to twelve months,
just as making the bank loan payment was in the early days of SRC. Creating a
clear, common definition of winning for your employees has a powerful effect on
engagement. Suddenly people are players in the game. And players like to win.
9. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page9
Step 2: Make results visible through a scoreboard
If employees have helped you define what it means to win, they are already
more engaged in the business than they were before. Now it’s time to take
things to the next level: put up a scoreboard so everybody can track the results.
Draw a clear line of sight
Scoreboards can be big whiteboards mounted on the wall. They can be a site on
the company’s intranet. The only requirements are that they be visible to every
employee and easy to understand. A scoreboard should create a clear line of
sight for employees, so they can see the company’s performance and begin to
figure out how they influence overall results.
A good scoreboard reflects the company’s organizational chart rather than a
financial statement: it enables each department or group within the company to
see the impact of its actions. Graphing overall results and showing actual
performance relative to a baseline (such as the budget or last year’s results) can
clarify this line of sight.
Here is a simple scoreboard from an
engineering services company. This
firm’s critical number: operating profit.
Everyone can see the company got off
to a slow start, as results were below
budget for the first two months. But
March and April were strong and the
company is now performing above plan.
At a glance, everyone can see that the
company came from behind and is now
winning against its budget. The forecast
is to extend this winning streak into
May and June. When May and June are
complete, they can see how the
forecasts compare to the actuals, which
provides for further learning.
10. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page10
Once you have defined winning and begun to track results, and once employees
begin to understand how they can affect those results, you can develop a
powerful incentive plan tied to improvement in the critical number. The
incentive should be self-funded from the incremental dollars generated by
improvements in performance.
For smaller companies, I usually recommend that employees participate in a
companywide incentive plan. That reinforces the importance of the team. For
larger companies, the relevant unit may be a business unit or a particular
geographic office. Reinforce the linkage between the company winning and the
employees winning. The incentive should be completely transparent and easy to
understand. By tracking the scoreboard, employees are essentially tracking their
bonus. You may want to add bonus numbers to the scoreboard to make the
connection even clearer.
Some people believe that incentive payments should go mainly to the
individuals who are most responsible for generating improvements. In the long
run, this will probably be the case, because the most competent and innovative
individuals will earn a disproportionate share of promotions and pay raises. But
The mechanics of a bonus plan can get complex
Depending on your business, for example, you may decide to pay part of the
bonus quarterly and part when the yearly results are in. Some companies divide
Step 3: Align employee incentives through a bonus plan
Updating is critical!
Keeping the scoreboard up to date is a vital part of open-book
management. Create a regular forum for posting and reviewing results.
Help people learn to celebrate victories, identify variances, and pinpoint
issues. Most companies schedule a short weekly meeting, 30 minutes or so,
for these purposes. This is not a problem-solving gathering. Its purpose is to
track performance, learn from what happened the past week, and identify
needed adjustments. It provides the context for later brainstorming and
problem-solving sessions.
11. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page11
the purpose of a bonus plan should be to reinforce team accomplishments.
After all, business is a team sport. Any salesperson going after a new account
with many great references knows that most of his or her success is due to
the fact that the company has delighted its customers.
The mechanics of a bonus plan can get complex. Depending on your business,
for example, you may decide to pay part of the bonus quarterly and part
when the yearly results are in. Some companies divide the bonus pool equally
among all employees; others pay shares that are proportional to each
individual’s compensation. Whatever your decisions about the mechanics,
however, make sure that you meet the two fundamental requirements for an
open-book bonus program: it must be transparent, and it must be self-
funding. If people don’t understand the program, it won’t have any effect as
an incentive. And if results do not improve, you do not want to be paying
anybody a bonus.
With the critical number, the scoreboard, and the incentive plan all in place,
you’re ready to start running your company along open-book lines. People
understand what the company’s top priority is. They can see how they’re
doing on the scoreboard, and they have a stake in winning. They’ll begin to
ask how they can contribute. They’ll begin to think like owners. This is where
teamwork comes into play. It’s up to you and your managers to foster
cooperation and innovation. It’s up to everyone to come up with ideas for
resolving problems and increasing efficiency. The critical number is invaluable
in this context—it keeps people focused on what’s important right now.
Get together weekly
The weekly meeting plays an essential role. As part of the meeting, you can
get people thinking ahead about what they can do to affect results.
Step 4: Forecast and drive results
12. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page12
Have them forecast expected monthly results in their areas of responsibility.
Record the forecast on the scoreboard. For example, here is how a landscape
company tracked its forecast of gross margin dollars, its critical number:
Notice how this company is divided into various teams. Each team can see how
it affects overall performance. Identifying each component of performance—
labor and materials—provides a higher level of ownership of results.
Forecasting is amazingly powerful
It encourages employees to think about cause and effect. It helps them see
how they can influence the numbers rather than just passively looking at
results to date. Learning to forecast requires discipline and practice. But once
people learn it, it is amazingly powerful. For example, each week you can get
an update from employees on expected results. Often the forecast is simply
“no change from last week,” so it doesn’t take much time. However, when
forecasts do change, there is something to be learned. Encourage people to
provide a brief explanation of why they changed their forecast, so that
everyone can absorb the lesson. When actual results are available at the end of
the month, compare forecasts to actuals and discuss variances. This process
encourages additional learning. It also gives you a clear idea of who is on top of
his or her part of the business and who needs help.
13. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page13
If you’re like a lot of company owners, you may believe that forecasting is
impossible in your business. So were a lot of company presidents who are now
reaping the benefits of weekly forecasts. Believe me: it works.
Tip: Forecast the bonus
A great way to make the bonus visible and demonstrate that it is being funded
by the teams’ efforts is to forecast the critical number and show the resulting
bonus for that period. As forecasts on the critical number move up or down, so
does the forecasted bonus. This reinforces teamwork throughout the company
and helps everyone understand that they directly influence their bonus.
Maybe operations forecasts an increase in efficiency, thereby improving the
critical number forecast, and everyone’s bonus goes up. Or perhaps the sales
team can increase the price on a key product, improving the critical number,
and everyone’s bonus is increased. Contrariwise, say that the company loses a
major customer; now everyone’s bonus goes down. The everyday wins and
losses of business are right up there for everybody to see.
Going forward, engage employees in making refinements to the critical number,
scoreboards, and incentive plans for the next year, as part of the planning and
budgeting process.
Ready to start reaping the rewards of having more engaged employees?
I hope you are. Don’t be afraid of making mistakes. You will—and so will your
employees. But you will learn from those mistakes and make progress along the
way. If you run into too many obstacles, or if you aren’t sure what to do first,
please call me for help. The only real mistake is not moving forward.
You can lead your industry in reaping the benefits of engaged employees or you
can follow. You can be the Southwest Airlines of your industry or the TWA. Being
Southwest is more fun—and more profitable. Good luck!
14. People + Profitability: The Open-Book Solution
Do Good | Have Fun | Make Money
Page14
What Bill’s clients say…
ABOUT BILL FOTSCH
Bill, the founder and Head Coach at
Open-Book Coaching, has built
collaborative improvement efforts
in nearly 400 companies over a 20-
year period, with a global client list
that includes Southwest Airlines,
BHP-Billiton, Harley Davidson,
Roadway Express, Scottish Hydro
Electric, and Capital One.
Before becoming a coach, Bill had
20 years of experience as a results-
oriented manager, with a
successful record of improving
company sales and profits in a
broad array of industries.
Bill graduated from Marquette
University and earned an MBA
from Harvard Business School,
where he graduated as a Baker
Scholar.
If you would like to build an
open-book company, Bill would
love to hear from you.
Office: 859.331.6925
Cell: 859.653.6472
Skype: Bill.Fotsch
bill.fotsch@openbookcoaching.com
www.openbookcoaching.com
I was part of an executive team that hired Bill to help build a culture where
our 225 employees were focused and vested in the profitability/success of our
company. Bill was very experienced, knowledgeable, and easy to work with.
Most importantly he delivered results that meet and exceeded our goals.
Joe Candido
Sales, marketing, research, and general business consulting
Bill coached our Pilot group to think outside the box. We had a diverse group
of uniquely different thinkers, from "me people" to "group thinkers" to
skeptics. Bill helped us produce a program that exceeded our wildest
expectations. When finished our development sessions we had a focused
TEAM that had goals and motivation.
Bill turned us into True Believers in open-book management and helped us
rekindle the successful concept that frontline employees have the answers
required to continue on our road to a profitable, rewarding and FUN future.
Kent Roper
Pilot at Southwest Airlines
Bill's knowledge, expertise, and help have been invaluable to us. From getting
us started in the Great Game of Business to working with us now with high-
involvement planning, he has brought us farther and much faster than we
ever could have done on our own.
He delivers on his promises, both the content and the timing. He provided us
with simple solutions to complex problems. We would not have received a lot
of the recognition we have without his influence on our business.
Mark VanDeWege
General Manager at Anthony Wilder Design/Build, Inc.
Head Coach is an honest description of Bill Fotsch, not just a clever title on a
business card. He has an understanding of both "the game" in manufacturing
companies, having played it himself for many years, and the process of
coaching, which is getting others to play the game better.
The Great Game of Business was one of the two most exciting management
practices we began at Green Mountain Coffee. Our adoption of it is due, in no
small part, to Bill's ability to work effectively with C-level executives and front
line workers. The results, when we followed his lead, spoke for themselves.
James Jennings
CEO at @1
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