The document discusses receiving skills and listening. It describes the six components of listening as hearing, attending, interpreting, evaluating, remembering, and responding. Various styles of receiving information are presented, including non-listening, pseudo listening, defensive listening, appreciative listening, listening with empathy, and others. Factors that influence effective listening are discussed, such as listening being learned first but taught least. Keys to effective listening include finding areas of interest, judging content over delivery, holding judgment until comprehension is complete, listening for ideas, being a flexible note taker, working at listening, resisting distractions, exercising the mind, keeping an open mind, and using thought during listening.
work done by : Monik Hirpara
guide by: Dr. Himanshu shreevastav sir.
types of listening
every types in detail
7 types, each has examples by related image.
mostly for 1st year student of engineering.
work done by : Monik Hirpara
guide by: Dr. Himanshu shreevastav sir.
types of listening
every types in detail
7 types, each has examples by related image.
mostly for 1st year student of engineering.
I presented this lecture on Listening and Empathy to my Fundamentals of Technical Presentations class of 300 students. It covers material in Daniel Pink's A Whole New Mind and in our customized course textbook.
7 Habits of Highly Effective People (Habit 5)Aniqa Zai
Seek first to understand then to be understood. This is the habit 5 from the book 7 Habits of highly effective people. It includes empathic communication, emotional bank account, diagnose before you prescribe, etc.
Great leaders need great tools.
LeadershipHQ gives you the tools you need to take your leadership to the next level.
Download FREE tools to help you be the best you can be.
https://www.leadershiphq.com.au/tools/
Listening is most critical aspect of communication. Are you paying attention to your listening skills. Our ecosystem will credit us if we gave respect to listening skills and put in efforts to this area of our communication with our counterparts.
I presented this lecture on Listening and Empathy to my Fundamentals of Technical Presentations class of 300 students. It covers material in Daniel Pink's A Whole New Mind and in our customized course textbook.
7 Habits of Highly Effective People (Habit 5)Aniqa Zai
Seek first to understand then to be understood. This is the habit 5 from the book 7 Habits of highly effective people. It includes empathic communication, emotional bank account, diagnose before you prescribe, etc.
Great leaders need great tools.
LeadershipHQ gives you the tools you need to take your leadership to the next level.
Download FREE tools to help you be the best you can be.
https://www.leadershiphq.com.au/tools/
Listening is most critical aspect of communication. Are you paying attention to your listening skills. Our ecosystem will credit us if we gave respect to listening skills and put in efforts to this area of our communication with our counterparts.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
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Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
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GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
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In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
20240605 QFM017 Machine Intelligence Reading List May 2024
Listening
1. RECEIVING SKILLS
Listening is composed of six distinct components
Hearing: The physiological process of receiving sound and/or other
stimuli.
Attending: The conscious and unconscious process of focusing attention
on external stimuli.
Interpreting: The process of decoding the symbols or behavior attended
to.
Evaluating: The process of deciding the value of the information to
the receiver.
Remembering: The process of placing the appropriate information into
short-term or long-term storage.
Responding: The process of giving feedback to the source and/or other
receivers.
2. Facts about Listening
Listening is our primary communication
activity.
Our listening habits are not the result of
training but rater the result of the lack of it.
Most individuals are inefficient listeners
Inefficient and ineffective listening is
extraordinarily costly
Good listening can be taught
3. Styles of receiving:
There are a number of styles of receiving
information. The appropriate style is
dependent upon the relative importance of
content compared to the relationship and the
involvement of the individual receiving the
information.
4. Facts about Listening
continued
Listening: Learned first, Used most
(45%), Taught least.
Speaking: Learned second, Used next most
(30%), Taught next least.
Reading: Learned third, Used next least
(16%), Taught next most
Writing: Learned fourth, Used Least
(9%), Taught most.
5. Relational Receiving Skills
Non-Listening: A style that is appropriate when the receiver has no need for the content and has minimal
relationship with he sender.
Pseudo listening: A way of "faking it" where the receiver feels obligated to listen even though they are
preoccupied unable or unwilling to at that particular time.
Defensive Listening: A style of listening used in situations where the receiver feels that he might be taken
advantage of if he does not protect himself by listening for information directly relevant to him.
Appreciative Listening: A style that is appropriate in a recreational setting where the listener is
participating as a way of passing time or being entertained.
Listening with Empathy: A style that teaches an individual to enter fully into the world of the other and
truly comprehend their thoughts and feelings.
Naively listening to customers: A style that helps build an ongoing relationship by helping the receiver
understand the needs of the sender.
Therapeutic Cathartic Listening: A listening style used by psychological counselors to help people who
are having problems dealing with life situations.
Therapeutic Diagnostic Listening: A listening style that is used to assess the needs of the sender.
6. Content Receiving Skills
Insensitive Listening or Offensive listening: A style where the listeners main intent is to select
information that can later he used against the speaker.
Insulated Listening: A style where the listener avoids responsibility by failing to acknowledge that they
have heard the information presented by the speaker.
Selective Listening: A style where the listener only responds to the parts of the message that directly
interests him.
Bottom Line Listening: A style of listening where the receiver is only concerned about the facts. "Just
the facts man."
Court Reporter Syndrome: A style of taking in a speakers message and recording it verbatim.
Informational Listening: A style that is used when the listener is seeking out specific information.
Evaluative Listening: A style used to listen to information upon which a decision has to be made.
Critical Incidence Listening: A style used when the consequence of not listening may have dramatic
effects.
Intimate Listening: The style that is appropriate when the speaker is communicating significant relational
information being completely and wholly honest.
7. HOW CAN I CREATE A HELPING RELATIONSHIP?
Carl R. Rogers On Becoming a Person
1. Can I be in some way which will be perceived by the other
person as trustworthy, as dependable or consistent in some
deep sense?
2. Can I be expressive enough as a person that what I am will
be communicated unambiguously?
3. Can I let myself experience positive attitudes toward the other
person -- attitudes of warmth, caring, liking interest, respect?
4. Can I be strong enough as a person to be separate from the
other? Can I be a sturdy respecter of my own feelings, my own
needs; as well as his?
5. Am I secure enough within myself to permit him his
separateness?
8. HOW CAN I CREATE A HELPING RELATIONSHIP?
Carl R. Rogers On Becoming a Person
Continued
6. Can I let myself enter fully into the world of his feelings and personal
meanings and see these as he does. Can I step into his private world
so completely that I lose all desire to evaluate or judge it?
7. Can I accept each facet of this other person which he presents to
me?
8. Can I act with sufficient sensitivity in the relationship that my
behavior will not be perceived as a threat?
9. Can I free him from the threat of external evaluation?
10. Can I meet this other individual as a person who is in the process
of becoming, or will I be bound by his past and my past?
10. Ten keys to effective listening
Find areas of interest.
The Poor Listener: Tunes out dry topics.
The Good Listener: Seizes opportunities: "What's in it for me?"
Judge content, not delivery.
The Poor Listener: Tunes out if delivery is poor.
The Good Listener: Judges content, skips over delivery errors.
Hold your fire.
The Poor Listener: Tends to enter into argument.
The Good Listener: Doesn't judge until comprehension is
complete.
Listen for ideas.
The Poor Listener: Listens for facts.
The Good Listener: Listens for central theme.
Be a flexible note taker.
The Poor Listener: Is busy with form, misses content.
The Good Listener: Adjusts to topic and organizational pattern.
11. Ten keys to effective listening
continued
Work at listening.
The Poor Listener: Shows no energy output, fakes attention
The Good Listener: Works hard; exhibits alertness.
Resist distractions.
The Poor Listener: Is distracted easily.
The Good Listener: Fights or avoids distractions; tolerates bad habits in
others; knows how to concentrate.
Exercise your mind.
The Poor Listener: Resists difficult material; seeks light, recreational
material.
The Good Listener: Uses heavier material as exercise for the mind.
Keep your mind open.
The Poor Listener: Reacts to emotional words.
The Good Listener: Interprets emotional words; does not get hung up
on them.
Thought is faster than speech; use it.
The Poor Listener: Tends to daydream with slow speakers.
The Good Listener: Challenges, anticipates, mentally
summarizes, weights the evidence, listens between the lines to tone
and voice.