This document discusses listening and the various aspects involved. It defines listening as receiving, interpreting, and reacting to messages from a speaker. It notes that listening can involve more than just the ears, and can involve the eyes, senses, mind, heart and imagination. It then outlines various positive and negative aspects of listening, such as truly understanding the speaker, maintaining eye contact, being distracted, having biases or a closed mind that prevents understanding different perspectives. It also discusses barriers to effective listening like noise, emotions, language barriers, and cultural differences in communication norms.

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2. Submitted to:
Prof. Atif Hashmi
|Submitted by:
Sidra Shahzadi(0019), Nafeesa
Yousaf(0045), Mahnoor Fyaz(0013), Laraib
Iftikhar(0022), Romana Iftikhar(0011)
Class:
BS(Zoology)
Section:
2A

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4.  It is a process of receiving, interpreting,
and reacting to a message received
from the speaker.
 Listing can not be done only by ears.
One can listen with their eyes, sense,
mind, heart and imagination.

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10.  Understanding what you are hearing but not putting
yourself in the shoes of speaker.

11.  If the speaker is not very bright or under-qualified so
there is no point listening to what they have to say.

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13. Speaker and listener do not have
eye contact.
Listeners who are engaged with
speakers tend to give eye contact.
Lack of eye contact may be due to
shyness or may be due to lack of
confidence.

14.  Listener is Fidgeting
 May be doodling
 Looking on watch again and again

15.  Listener is distracted and start thinking
about irrelevant topic suddenly.

16.  It can occur when listener hears something that sets
off a chain of unrelated thoughts in their heads .

17.  If speaker is continuously interrupted
by the listener he feel disrespectful
and can not communicate properly.

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20.  Listeners' mind is wandering somewhere
else then he can not be able to hear he
speaker.

21.  If the listener have some personal issues with speaker
he will not have interest then.
 If speaker argue with you on your opinion you can got
our hackles up.

22.  By race, gender, age, religion, accent, or past
experiences.

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24.  Hearing impairment, noisy
environment, or loud music.

25.  Thinking about something else or
being emotional.

26.  Thinking that my ideas are more important then
those of other person or saying that I am always
right and the other is wrong is the major
stumbling block in the way of listening.
 Listening requires open mind and heart free from
emotions.
 If the mind is close for the other persons massage ,
there will be no listening.

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28.  Loss of massages.
 Incomplete massages.
 Information gap.
 Poor administration.

29.  Language problem.
 Norms and values.
 Social relations.
 Concept of time.
 Gestures.

30.  Attitude and opinions.
 Emotions
 Status differences.
 Field of experience
 Closed mind.

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