Marc Francis has 10 years of experience as a Master Technician in home automation. He graduated from Sir Sandford Fleming College with degrees in Home & Building Automation Technician and Automation Technician - Robotics. He has skills in computer technology, robotics, home automation, control systems, and can plan, install, and operate various automation systems. He is looking for a new position that challenges him and allows him to use his experience and skills.

1. Marc Francis
I have been working in the Home Automation field as a Master Technician for the past 10 years.
I graduated from Sir Sandford Fleming College as a Home & Building Automation Technician
as well as from Automation Technician – Robotics. .
The skills that I have developed throughout my work and college experiences have made me a
productive, hardworking and efficient person. I am well versed and skilled in computer
technology, robotics, home automation and control systems. I can plan, install and operate
modern audio and video systems and integrate home offices, home theatres, lighting, security
and telecommunications in a home or building by interfacing through specialized control
systems. I am up to date with recent technology and I am able to adapt to new situations and
demands by applying and updating my knowledge and skills. Further details regarding my
qualifications and experiences may be found on the attached resume.
You may reach me by telephone at (289) 242-8399 or via e-mail at marco@h2systems.ca.
Yours sincerely,
Marc Francis
Resume Enclosed

2. MARC FRANCIS
Phone: (289) 242-8399
Email: marco@h2systems.ca
OBJECTIVE
 To obtain employment in the Home & Building Automation field that challenges and
tests my knowledge, skills and abilities.
PROFILE
 I am an extremely responsible person and am highly motivated. I possess excellent work
habits and strong leadership qualities as well. I work diligently and with full focus on any
task which is set before me. I’m an excellent team player who produces effective and
efficient results and I am fluent in both the French and English language.
EDUCATION
2004 Sir Sandford Fleming College Peterborough, ON
 Home and Building Automation Technician
 Obtained an Academic Letter of Achievement
 Courses of special interest: Audio/Video Systems, Security Systems, Installation Practice,
Effective Sales Techniques, Networking Technologies and Building Systems Integration.
2004 Sir Sandford Fleming College Peterborough, ON
 Automation Technician - Robotics
 Courses of special interest: Electronics, Robot Fundamentals, Engineering Science,
Engineering Analysis, Programmable Logic Controllers and Teams in the Workplace.
PERFORMANCE SKILLS
 Technical Skills: Proficient in the use of a variety of computer software programs
such as URC, RTI, Rack Tools, NVR/DVR software’s.
 Time Management Skills: Ability to prioritize and focus on the task at hand to
achieve the desired outcome within the given timelines.
 Problem Solving Skills: Able to use logic and reasoning to identify the strengths
and weaknesses of alternative solutions, conclusions or approaches to
problems.
 Active Learning Skills: Understand the implications of new information for
both current and future problem-solving and decision-making.
 Leadership Skills: Ability to influence others to accomplish a mission, task, or
objective and direct the team in a way that allows the project to be more cohesive
and coherent.

3. WORK EXPERIENCE
2009-Current H2 Systems Inc. Burlington, ON
Master Technician
 System testing and troubleshooting.
 Interpreted complex system designs and installed same.
 Responsible for user interface programming (remotes) and client tutorials.
 Responsible for communicating job status via detailed daily update reports.
 Responsible for supervising multiple active jobsites simultaneously.
 Responsible for training and supervising of one or more Technicians.
 Accountable for the quality and accuracy of work performed by Assistant and Head
Technicians
 Responsible for reading project documentation and product manuals for new/unfamiliar
products in advance of booked installation dates.
 Other related tasks as requested.
2005-2009 Howell and Associates Inc. Burlington, ON
Head Technician
 Pre-wiring of new construction and retrofit
 Wire terminations and wire pulling
 Installation of equipment including:
o Home Theatre
o Multi-room Audio
o Structured Wiring
o Lighting Automation
o Satellite Systems
o Control Systems
o CCTV Systems
o Phone Systems
o Other Related Systems
Summer 2004 Hastings County Administration Building Belleville, ON
Maintenance
 Maintained a clean, safe atmosphere for the public.
 Performed various yard work to create an inviting environment.
 Provided prompt delivery of office supplies to various departments.
Summer 2000-2003 District School Board O.N.E New Liskeard, ON
Maintenance
 Helped electrician with both simple and complex electrical installations.
 Performed various plastering, sanding, and painting duties for damaged walls, ceilings,
doors, and stairwells.
 Helped strip and wax classroom floors and hallways.
 Performed a variety of other cleaning duties.
 Operated various types of equipment proficiently and safely.