Ojokit Ivan is an IT professional with over 4 years of experience in 2nd and 3rd line support managing servers, desktops, and network infrastructures. He has skills in hardware repair, network security, Windows and Linux administration, networking, and project management. He holds a degree in Information Technology and Computing as well as professional certificates. Currently he works as an IT Manager at Auromeera Industries Ltd where he is responsible for the smooth running of the company's IT systems.

1. OJOKIT IVAN
Telephone: (+256) 704 360 410
Email:ojokitivan5@gmail.com
Professional Profile
Ojokit Ivan is a self-motivated hardworking young professional, very passionate about his duties, ever
hungry for knowledge and extremely zealous for the success of my employers. I am an enthusiastic and
hands-on IT professional with more than 4 years of experience in 2nd and 3rd line support. My track
record of managing and maintaining servers and desktops in LAN/WAN network infrastructures is
complemented by a meticulous approach to smooth-running business operations. Qualified to industry
standards, I closely track the latest technologies and apply them to my duties wherever possible.
Skills and Attributes
 Computer and printer’s hardware repair and maintenance. – I have the ability to identify a problem
with computers and printers and fix it.
 Network and Information Security. I have acquired knowledge on how to make sure that information
is secure from unauthorised user.
 Windows and Linux Operating Systems and Applications. I have the ability to install, configure and
troubleshoot windows and Linux operating systems.
 Networking. I have been able to acquire skills in networking through configuring routers, switches
and windows server.
 Maintaining a problem-free network system and monitoring power supply units
 Excellent project management skills, comfortable with managing complex project in one or more:
SQL, PHP,XML , JavaScript, web-development and health, payroll and time and attendance systems
development.
 Interpersonal and communication skills – I am able to relate and communicate with people at all
levels of society. I am a competent listener and able to make presentations.
 Team work – I am a committed team player who focuses on the overall objectives. I place corporate
and project objectives above personal.
 Quick Learner and Self-Managing - the ability to learn quickly and self-manage using initiative and
excellent organisational skills.
 Training and Capacity Building – I have acquired a lot of training experience through my work
experience and training workshops.
 Research skills – I have gained strong research skills. I am proficient at using different methodologies
and research tools.

2. Education and Qualifications
Ye ar Ins titutio n Award
2014 –2011 Kyambogo University, Kampala
2nd
Class Upper Degree in Information
Technology And Computing
June 2013- Mar
2012
Kyambogo University APICT
Certificates in Networking, Hardware
repair and Maintainace,Website
designing, Graphics
2009 - 2010 Mulusa Academy Wobulenzi
Uganda Advanced Certificate of
Education (U.A.C.E)
2005 - 2008 Rubongi Army Senior Secondary School
Uganda Certificate of Education
(U.C.E)
1998 - 2004 Masindi Army P/S Primary Leaving Examination (PLE)
Professional experience
2ND
/01/2016 UP TODATE
Iam currently employed in Auromeera Industries Ltd as their IT Manger up to date
24th
/05/2014 to 01/01/2016
 In 2014 May i was employed in Endeavour Africa Uganda Ltd as a support engineer in the
department of Bitplus solutions up to 1st
January 2016
Job Functions & Responsibilities:
 Responsible for the smooth running of an organization's networking system
 Helped migrate services from Windows Server 2003 to Windows Server 2008 R2
 Managed SQL Server 2005 & Exchange 2007, and over 300 user accounts in Active Directory.
 Managed and Administered Windows XP and Windows 7 workstations and laptops.
 Supported and maintained servers and backups.
 Supported Microsoft Office 2007/2010.
 Shared knowledge with new recruits Installing, configuring and maintaining of databases and
managing different soft wares

3.  Collected internal and external feedback to drive new application enhancements
 Installation and administration of various third party tools and applications (Payroll, Time and
Attendance,ERP,QuickBooks,Asset Management, Enquest “”SYSTEMS) Training clients how to use
the applications
 Trouble shooting access control machines and power supply units
 Installation of biometric systems and all hardware equipment’s within the organization
Key Achievements
 I was able to make clients understand the merits of using our products
 I was able to take responsibility for handling complaints and following them through completion
 I finalized the tasks according to company policies for complaint management.
 I was able to guide clients on how to use the applications both hardware and software.
 I was able to correct errors experienced by clients while using the applications
19th
/04/2014 - 19th
/05/2014
Did my graduate training with Chain link Technology limited located in Ntinda
Job Functions & Responsibilities:
 Did the installation for Series Base Station Product like BTS 3900,DBS3900 (Distributed Base
Stations) both for indoors and out doors
 Did the weekly routine for hardware maintenance items of the BTS3900, such as maintenance items
concerning the power supply and grounding system, and equipment room.
 Conducting inspections regularly on network performance and prepares result reports for
management
Selective Achievements
 I finalized the tasks according to company policies for complaint management.

4. 06th
/01/2014-06th
/02/2014
Did my internship with MTN but under network operating center with guidance of a NOC
Engineer
Job Functions & Responsibilities:
 Responsible for the smooth running of an organization's networking system
 Handling complaints of network problems from users and works to resolve them
 Conducting inspections regularly on network performance and prepares result reports for
management
 Maintaining a problem-free network system
Selective Achievements
 I was able to take responsibility for handling complaints and following them through up

5. Reference
1. Mr. Emmah Okwii
Regional Account Manager MTN
Telephone: 0772120485/0751900000
Email:okwiiem@mtn.co.ug
2. Mr Abola Keith
IT support engineer Endeavour Africa ug
Telephone: 0755512218
3 . Mr Ogwal Jonathan
Noc Engineer at Africell
Telephone: 0793600124/0772002624
Email