The document provides details of a candidate named Rendani Justice Tshithavhane who is applying for a position. It includes his personal details like name, ID number, and contact information. It also lists his qualifications which include a National Certificate in Information Technology from 2015 and networking certificates from 2012. His current role is as a Network Administrator at Bytes where he has worked since 2015 providing first and second line network support to the University of Johannesburg. He has skills in applications like Windows, Office, and various networking systems.

1. CANDIDATE DETAILS
Name and Surname Rendani Justice Tshithavhane
Race and Gender Black Male
ID Number 9106146361080
Contact Number 0795670569
Address 125 Tsakani Street, Meadowland, Zone 6, Johannesburg, 1852 209
Email Address tshithavhanert@gmail.com
Current Position Network Administrator
Current Employer Bytes
Salary Details R000/Annum
QUALIFICATONS
Date Institution Qualification
2015 EOH National Certificate in Information Technology
2012 Central Johannesburg College Networking Certificates
2008 Dengenya Secondary School Matric
SKILLS MATRIX
APPLICATIONS
Microsoft Windows 7 and 10
Office Suite 7,10
Alcatel Omni Vista Network Management 2500
Alcatel Omni Vista Telephony Management 8770
Aruba Wireless Controllers
VMware
Solarwinds
Edge System (service manager)
Symantec
Alcatel switch operating systems (microcode)
EMPLOYMENT HISTORY
Employer Bytes System Integration
Date April 2015 - Present
Position Network Administrator
Outsourced to University of Johannesburg – Kingsway Campus
Responsibilities
• Assist with 1st
line network support
• Provide 2nd
line outsourced support
• Provide day-to-day network maintenance and troubleshooting of the UJ Wired and Wi-Fi network
• Provide day-to-day maintenance on the UJ telephony services including cabling, i.e analog, digital and IP
Telephony
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2. • Provide cabling assistance
• Mounting of network switches and Access Points for projects and service requests
• Adhere to the agreed SLA by the client
• Upgrading of the firmware on the network devices
• Assist with network hardware annual refreshes by swapping out old devices
• Log and release changes in the environment during the specified time
• Respond to enquiries / queries from staff, administrators, service providers, site personnel and outside vendors
and etc. to provide technical assistance and support
• Update customers on the progress of data updates both daily and monthly.
• Actively find ways to improve customer service
• Provide support & technical advice
• Work overtime during projects and emergencies
• Crimping of RJ11 and RJ45 cables
• Labeling of uplinks and network devices
Projects involved within UJ:
• Student Registration Project
o Configuration of switches, access points and preparation of cables
• UJ Network Core Upgrade
o Patching and labelling fiber uplinks from the old core to the new core
• Network Hardware Refresh
o Upgrading firmware, configuring the switch with original configs and installation of the switch
Employer EOH
Date March 2014 – March 2015
Position Desktop Support Technician
Responsibilities
• Problem Resolution and Troubleshooting, 1st and 2nd line/Level network
• Adhere to agreed SLA requirements
• Computer software installations, maintenance and troubleshooting
• Perform research and development for customer solutions
• Compile and present weekly reports
• Log calls and service requests
• Update clients with regular feedback on their incidents or service requests
• Respond to telephone queries timeously
• Communicate effectively and efficiently with customers
References
Contact Person: Mr K Ori Contact Person: Ms N Walaza
Name of Company: Bytes SI Name of Company: University of Johannesburg
Position Held: Network Engineer Supervisor Position Held: Network Security Administrator
Contact Number: 083 298 1924 Contact Number: 078 076 6770
Contact Person: Miss Prebashni
Name of Company: EOH
Position Held: Technical Support Manager
Contact Number: 011 700 0400
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