The document outlines Townsville City Council's Lifelong Learning Strategic Action Plan for 2012-2014. The plan was developed through community engagement to improve access to learning opportunities in Townsville. It identifies four priority areas: 1) programs and participation, 2) access and equity, 3) partnerships and networks, and 4) advocacy. The plan aims to develop partnerships between council and community organizations to meet community learning needs and build a cohesive, self-reliant community through lifelong learning.

1. Lifelong Learning
strategic action plan >> 2012-2014

2. cover image >>
learn audit - tree of knowledge
The cover image stems from the concept done
for the Learn Audit campaign. The artwork
revolved around the tree of knowledge notion.
The multitude of coloured circles and arrows
flowing from this represent the variety of
learning options and direction one can choose
in life.
pattern >> kapok and brolga
townsville’s flora and fauna emblems
The Kapok tree is native to the Townsville
region and is recognisable from its vibrant
display of yellow flowers. Just like the Kapok,
Townsville is a vibrant and energetic city being
recognised throughout Australia.
Brolgas are gregarious creatures gathering
into large flocks, which appear to be many
self-contained individual groups rather than a
single social unit, representative of Townsville
— a community made up of a number of
different groups.

3. Townsville – a city that values lifelong learning for its potential to
build a cohesive and self-reliant community.

4. The Lifelong Learning partnerships between council and community
Strategic Action Plan members as we strive to meet the learning needs
2012-2014 recognises of our community.
the importance of
We look forward to the journey of implementing
learning to developing
the Lifelong Learning Strategic Action Plan
a strong vibrant
2012-2014 and development of partnerships
and economically
with community stakeholders to build capacity,
sustainable community.
support and respond to current and future
The plan has identified needs.
been developed
from a variety of engagement activities and
discussions with key community representatives,
organisations and community members from the
community. The Learning Audit that we undertook
in 2011 investigated the extent of learning
facilities, services and providers in the city and
identified opportunities to develop access and the
Cr Jenny Hill
provision of learning so that the community will
Mayor of Townsville
benefit fully from learning opportunities available.
Our aim through this engagement and for
the coming implementation of the Lifelong
Learning Strategic Action Plan is to develop true

5. Contents
Introduction 2
Definitions 3
Methodology 4
About Townsville 5
Integration 6
Lifelong Learning Strategic Action Plan: Priority Areas 11
Priority Area One: Programs and Participation 12
Priority Area Two: Access and Equity 14
Priority Area Three: Partnerships and Networks 16
Priority Area Four: Advocacy 17
Implementation of the Lifelong Learning Strategic Action Plan 19
Acknowledgements 20
Related Documents 21
References 22
Lifelong Learning Strategic Action Plan 2012-2014 1

6. Introduction
The Townsville City Council’s Lifelong Learning The Lifelong Learning Strategic Action Plan 2012-
Strategic Action Plan 2012-2014 sets out council’s 2014 provides a strategic framework to guide
plan to work with the community, to improve the Townsville City Council’s work with the community
status and lives of people who live in Townsville. to facilitate the development of Townsville as a
The plan is guided by the Townsville Community learning community by outlining the identified
Plan 2010-2021 which was developed from the priority areas of programs and participation,
feedback received from consultation with the access and equity, advocacy, and partnerships
community. In addition, responses received and networks.
from individuals, community organisations and
The focus of the Lifelong Learning Strategic
service providers during the consultation phase
Action Plan is to enable council and community
of the development of the Learning Audit Report
to respond effectively, and in an appropriate and
provided substantial foundational information for
timely manner, to the needs and aspirations of
the Lifelong Learning Strategic Action Plan 2012-
the community, both at an organisational and
2014.
community level.
[Lifelong learning] broadens
the mind, extends contact
with the community.
– townsville community member, 2011
2 Lifelong Learning Strategic Action Plan 2012-2014

7. Definitions
Formal learning is systematic and takes place Learning provides the opportunity to develop
formally as accredited courses in schools, skills, grow businesses, make new friends,
universities and other institutions and training strengthen networks and build social capital in
organisations the community.
Informal learning is unsystematic and occurs Nonformal learning is systematic and non-
when we learn a new skill, like knitting, in a casual accredited learning that takes place in a
and social setting. workplace, home or community organisation.
Learning community - any city, town or village and Social inclusion is the process of including all
surrounding area, that using lifelong learning as people in the social, economic, political and
an organizing principle and social goal promotes cultural system of society so that they feel valued,
collaboration of the civic, private, voluntary/ their differences are respected, and their basic
educational sectors in the process of achieving needs are met and they can live in dignity.
agreed upon objectives related to the twin goals (Cappo 2002).
of sustainable economic development and social
Community engagement is a term used to describe
inclusion.(Faris and Peterson, p.17)
a broad range of interactions between council
Learning Communities Leadership Group - a high- and the community, including consultation and
level reference group of Council. The group is communication with the community, and involving
made up of dynamic and enthusiastic community and endeavouring to understand our community.
leaders from prominent education institutions
Community-based learning is learning that occurs
and representative community organisations.
when a community member is enabled to learn
The group has been established as a community
what they want to learn from any other member of
forum of Council.
the community.
Lifelong learning is the ongoing and lifelong
Learning Links is a register of people who are
process that improves knowledge, skills and
willing to share their skills with others. It is a
competencies within a personal, community or
simple, inexpensive way of learning a new skill that
employment-related sphere. It is fundamental to
utilises untapped resources in the community.
the changes that occur in these settings. Lifelong
Lifelong Learning Strategic Action Plan 2012-2014 3

8. Methodology
Townsville City Council has used a multi-faceted, access by Aboriginal people, Torres Strait
inclusive, community engagement methodology to and South Sea Islander people, people
inform the development of the Lifelong Learning from culturally and linguistically diverse
Strategic Action Plan 2012-2014. backgrounds and people with disabilities,
to participate in discussions about council
The objective of the methodology is to achieve
initiatives
rich community engagement that adheres to the
Townsville City Council Community Engagement >> adherence to an organisational community
Policy, and a planning document that reflects engagement policy and framework that
the values and aspirations of the Townsville focuses on achieving meaningful community
community. engagement
>> to foster a council-wide culture of community
Townsville City Council believes in, and
engagement
is committed to, fostering democratic
representation, social inclusion and meaningful The Lifelong Learning Strategic Action
community engagement to assist in the delivery of Plan outlines actions that respond to the
a high quality local government. issues identified by the community and key
stakeholders. The community engagement
Townsville City Council’s Community Engagement process included both broad-based and targeted
Policy is based on the following principles: engagement, and multiple techniques relevant to
>> provision of inclusive opportunities for the target groups. A comprehensive outline of this
informed community involvement in council’s engagement process can be found in the Learning
decision making Audit Report.
>> ensuring that all groups in the community are
provided with opportunities to engage with
Townsville City Council
>> commitment to the provision of culturally
appropriate processes to encourage increased
4 Lifelong Learning Strategic Action Plan 2012-2014

9. About Townsville
The traditional owners of the Townsville region are These natural habitats support a wide range of
the Bindal and Wulgurukaba peoples, and are the flora and fauna including: 53 mammal species;
first known people to have lived in the Townsville a large number of reptiles and amphibians
area. Captain James Cook mentioned the region including land snakes, estuarine crocodiles, and
in 1770. The name Townsville was created by an a diverse range of lizard and frog species; and at
employee in respect to his employer Robert Towns. least 365 bird species.
This was the name adopted by the Queensland
Some of Townsville’s distinguishing
Government when the township was surveyed in
characteristics include:
1865 and declared a municipality in 1866.
>> Townsville has one of the largest population
Townsville is the largest city in north Queensland
growth areas in Queensland.
and has one of the fastest growing populations in
the state. At 30 June 2010, the estimated resident >> Employment in Townsville is significantly
population of Townsville was 185,768 people, stronger than the national and state averages.
and was ranked the seventh for largest growth >> Townsville has one of the busiest regional
from 2009 to 2010. Townsville’s population in hospitals in Queensland.
2031 is projected to be 270,500 people, which >> Townsville has the third busiest port in
will account for 4.3 per cent of Queensland’s total Queensland.
population. >> Economic growth in Townsville is significantly
Townsville is located approximately halfway stronger than national and state averages.
between the tip of Cape York and Brisbane. Our >> Townsville is home to a large defence force
region is characterised by diverse landforms and presence.
natural environments. In the low lying coastal >> Internationally recognised James Cook
plain there are a number of rivers, creeks and University is based in the city.
freshwater wetlands. Hills and mountains rise
>> Townsville is a service and administrative
out of the coastal plain, creating distinctive
centre for north Queensland.
landmarks.
Lifelong Learning Strategic Action Plan 2012-2014 5

10. Integration
Lifelong learning is one of the means by which based but also as informal, focused on individual
individuals respond to changes in society. development throughout life.
Governments throughout the world are embracing
At the same time the Organisation for Economic
lifelong learning and providing access to informal
Cooperation and Development (OECD) promoted
and formal learning opportunities as a solution
education through upskilling and reskilling as a
to social exclusion and disadvantage. Such
means of stimulating economic growth in Europe.
investment in learning has been demonstrated
Following the OECD conference in Gothenburg
to improve not only the individual’s ability
in 1992 the concepts of “lifelong learning” and
to respond to change but also fosters social
“learning communities” gained greater impetus.
cohesion, community wellbeing and economic
sustainability. The learning communities movement with its
focus on lifelong learning has spread from Europe
The community’s belief in the value of lifelong
to other parts of the world including, Canada,
learning is fundamental to the identification of
United States, Australia and parts of Asia and
places and regions as learning communities
Africa.
global trends australian government
The recognition of learning as lifelong was given
Learning communities have been developing in
international emphasis in 1973 by UNESCO
Australia for more than ten years.
(United Nations Educational Scientific and
Cultural Organization) in its published report, of In October 1999 the Australian federal government
the International Commission on the Development convened the Regional Australia Summit to
of Education, entitled “Learning to Be”. This report develop strategies to address challenges facing
called for a fundamental change in thinking about regional Australia. One of the themes discussed
education with its emphasis on teaching and was “Education and Training in Regional Australia”.
teachers to one that focused on “learning and In that paper learning was emphasised as a vehicle
learners”. It identified learning as not only formal, for building community resilience and wellbeing.
that is, institution centred and qualification
6 Lifelong Learning Strategic Action Plan 2012-2014

11. Integration
This was closely followed by learning community queensland government
initiatives in Victoria where the state government The Queensland Government has an emphasis
identified lifelong education as a key to on lifelong learning, education and training in
Victoria’s prosperity. Hume Global Learning a number of their strategic policy statements.
Village in Victoria, formally established in 2004, Fundamental to these policies is social inclusion
is considered a good practice example of how and the provision of access and equity. The
community needs and issues can be addressed government’s role is highlighted through formal
through the provision of lifelong learning education and training and through developing
opportunities. partnerships with the community on initiatives
The Australian Government recognises the value undertaken in less formal settings.
of learning to sustainable economic development The government’s education white paper, A flying
and social inclusion in many of its policies. Its start for Queensland Children provides strategies
vision of a socially inclusive society, is one in for developing a quality education system in
which all Australians, feels valued and has the Queensland. Getting ready for primary and
opportunity to participate fully in the life of our secondary education and improving the level of
society. Achieving this vision means that all educational attainment and skills is central to this
Australians will have the resources, opportunities vision. In a Multicultural future for all of us – 2011
and capability to learn, work, engage and have there is also emphasis on providing school-based
a voice. The provision of learning and education initiatives for students that support the learning,
is also one of the strategies the government social and psychological needs young people from
has identified for the National Digital Economy culturally and linguistically diverse backgrounds.
Strategy, Closing the Gap of Indigenous
Disadvantage and in its Digital Education To prepare preschool children for school and to
Revolution. develop literacy levels in the wider community
the State Library of Queensland has developed
a framework, Libraries for Literacy: every day,
every way: 2011-2014. This strategic action plan
Lifelong Learning Strategic Action Plan 2012-2014 7

12. Integration
responds to low levels of literacy in the community. the workforce as well as support for lower skilled
They have developed programs and services to be workers to gain skills and confidence to enter
delivered by SLQ in partnership with Queensland the workforce. It also taps into the wealth of the
public libraries and other literacy providers. knowledge and experience of older people by
providing opportunities for seniors to volunteer in
The Queensland Reconciliation Action Plan
intergenerational, literacy and public programs.
provides actions that are aligned to the Federal
government’s agenda to close the gap on local government
Indigenous disadvantage. They have provided In 2005, the Australian Local Government
strategies to engage Aboriginal and Torres Strait Association, President Cr Paul Bell called for
islander peoples in opportunities for learning, members to “encourage learning communities”.
throughout life from early childhood to adulthood. He said “A community committed to lifelong
Skilling Queenslanders for work offers learning and capacity building can contribute to
disadvantaged jobseekers customised expanding commercial opportunities and offer
employment and training assistance to meet their new solutions to regional challenges.”
individual needs and the demands of the labour Local government is ideally placed to lead the
market for a skilled workforce. development of learning communities as it has
Absolutely everybody, enabling Queenslanders extensive knowledge of the community. It has
with a disability presents strategies for developing established networks and partners and the political
inclusive education and accessible learning authority and resources to develop and sustain
environment for Queenslanders with a disability it. It can bring together different organisations
to achieve learning goals in settings of choice and groups to form a cohesive group that has a
from early childhood, schooling, training, higher common interest – lifelong learning. Council’s role
education and beyond. is to act as the enabler in building the community’s
capacity to implement opportunities for learning
Positively Ageless, Queensland Seniors Strategy
that will foster the development of a learning
2010-20 promotes participation, independence
community. Many local government authorities in
and mobility for seniors to re-enter, or remain in
8 Lifelong Learning Strategic Action Plan 2012-2014

13. Integration
Queensland have incorporated lifelong learning community grants and sponsorship
into their corporate plans. Through the Community Grants program,
Townsville City Council is a significant contributor
townsville city council
to enhancing the wellbeing of our city. One way in
Council supports the development of a learning
which council supports the community is through
community in Townsville through its Corporate
ongoing funding for community projects, including
Plan strategy to “foster the development of the
programs and activities that provide opportunities
city as a learning community”. Library Services
for lifelong learning.
has a key role in its development through its
operational plan actions that:
Community Grants and Sponsorship Scheme Snap Shot:
>> Activity 3.4.1 Provide programs, services and The Community Grants program has supported...
activities to meet the learning and recreational projects/activities including:
needs of the community. >> Museum of Tropical Queensland (MTQ) –
Community Pass Program
>> Activity: 3.7.16 Provide library services to meet
>> Volunteering North Queensland (VNQ) – Towards
the needs of the community.
the delivery of Community Skills Workshops
Council has worked in partnership with >> Townsville Multicultural Support Group (TMSG) –
organisations working within the community Towards the delivery of the Cultural Outreach to
to develop lifelong learning opportunities that Schools Program
are socially inclusive and foster personal and >> Smart Futures 4 North Queensland – Towards the
community growth. annual NQ Careers Expo
The Learning Communities Leadership Group is
a high-level reference group, intent on providing
access to learning opportunities and developing
Townsville as a learning community. Since the
amalgamation of Thuringowa and Townsville, this
group has become a community forum of Council.
Lifelong Learning Strategic Action Plan 2012-2014 9

14. 10 Lifelong Learning Strategic Action Plan 2012-2014

15. Lifelong Learning Strategic Action Plan:
Priority Areas
Community consultation has identified the
themes of programs and participation, access and [Learning options] must be
equity, advocacy and partnerships and networks.
These identified priority areas are further detailed
tailored to [the] existing
by strategies, actions and initiatives skills and learning abilities of
Townsville City Council has developed the
following four priority areas including their goals,
participants. One size doesn’t
strategies, actions and initiatives, on behalf of fit all... language, disabilities
the local community. The implementation of the
strategies will ensure that the specified goals are and methods of learning [need
achieved.
to be taken] into account.
The priority areas identified within this strategic
– townsville community member, 2011
action plan have been informed by targeted sector
engagement for the Learning Audit Report and
also by the Townsville Community Plan 2011-2021
engagement, which directs and is linked to the
Townsville City Council Corporate Plan.
Lifelong Learning Strategic Action Plan 2012-2014 11

16. Priority Area One:
Programs and Participation
goal >> Community members are participating in informal, nonformal and formal
learning opportunities that meet their needs.
strategy 1 >> build the capacity of the community to participate
in informal, nonformal and formal learning opportunities that
meet their needs
Action >> Continue to support council staff by providing
Enhance the delivery of lifelong learning learning opportunities that increase their
opportunities by investigating flexible delivery potential to make a valuable contribution to
through the internet. the organisation
Initiatives
>> Undertake a scoping study to identify options
Action
Develop partnered, socially inclusive lifelong
and resources for web delivery of lifelong
learning programs that meet the needs of the
learning opportunities
community
>> Identify current programming opportunities for
Initiatives
web delivery
>> Work with local schools and community
Action organisations to provide informal learning
Develop and deliver a range of lifelong learning opportunities for young people
programs that meet the needs and interests of the >> Partner with relevant organisations to provide
community. programs that build literacy and numeracy,
Initiatives employability and life skills for adults.
>> Increase attendance at library early literacy >> Continue to expand community-based
programs that prepare children for formal learning, through Learning Links volunteers
learning at school. sharing their skills with others
>> Increase participation in lifelong learning >> Regularly engage with organisations working
programs that meet the recreational and in the Aboriginal and Torres Strait Islander
informational learning needs of adults in the community, disability inclusion and culturally
community and linguistically diverse sectors to share
>> Increase participation in the learning information so as to increase participation in
programs, both partnered and council, that lifelong learning opportunities
build skills in digital technology
12 Lifelong Learning Strategic Action Plan 2012-2014

17. Priority Area One:
Programs and Participation
strategy 2 >> seek opportunities for grants and sponsorships to
support program delivery.
Action
Contribute lifelong learning programs to the
Ongoing learning keeps the mind
Together Townsville Initiatives bank for corporate fresh and open, challenges
sponsorship
Initiatives
work practices and encourages
>> Review current initiatives and identify gaps in
lifelong learning opportunities
better understanding.
>> Develop further initiatives to fill gaps – townsville community member, 2011
Action
Investigate grant opportunities as they arise
Initiatives
>> Submit applications for funding lifelong
learning programs
Lifelong Learning Strategic Action Plan 2012-2014 13

18. Priority Area Two:
Access and Equity
goal >> All members of the community have equitable access to lifelong learning
opportunities.
strategy 1 >> improve access to lifelong learning opportunities
for disadvantaged groups.
Action
Investigate the delivery of lifelong learning Lifelong learning happens
programs as outreach
Initiatives
informally all the time, it is
>> Review current programming to identify
opportunities for delivery of informal
good to be able to identify
learning and literacy programs as outreach in and label opportunities to
community centres and through place-based
community organisations.
support this.
– townsville community member, 2011
Action:
Continue to provide informal and nonformal
lifelong learning programs at little or no cost
through the library service
Initiatives
>> Continue to deliver nonformal and informal
learning programs that meet the needs of the
culturally and linguistically diverse community
in developing English literacy and life skills.
>> Continue to deliver culturally appropriate
learning and literacy programs at little or no
cost through the library for the Aboriginal and
Torres Strait Islander community
14 Lifelong Learning Strategic Action Plan 2012-2014

19. Priority Area Two:
Access and Equity
strategy 2 >> improve community access to information on
learning.
Action
Investigate the development of a comprehensive
centralised database of learning in Townsville
You are never too old to
Initiatives learn, whether it is benefit
>> Partner with the Community Information
Centre, James Cook University and the personally or professionally.
Barrier Reef Institute of TAFE to scope the – townsville community member, 2011
development of Learning Townsville
Action
Review current provision of information on
community learning focussing on access and
equity for everyone
Initiative
>> Undertake review
Lifelong Learning Strategic Action Plan 2012-2014 15

20. Priority Area Three:
Partnerships and Networks
goal >> Learning providers are working together to provide lifelong learning
opportunities in the region.
strategy 1 >> support partnerships and strengthen network
relationships between organisations who value lifelong learning.
Action
Facilitate the development of partnerships and
networks that will enhance informal, nonformal
and formal learning opportunities in Townsville
Initiatives:
>> Facilitate greater interactions with business
and employer groups to identify their learning
needs
>> Establish a learning and literacy reference
group to work collaboratively to improve
literacy and learning opportunities in the
region.
>> Hold an annual learning forum for learning
providers and facilitators
>> Work with partners and networks to develop
an annual calendar of events
16 Lifelong Learning Strategic Action Plan 2012-2014

21. Priority Area Four:
Advocacy
goal >> Lifelong learning is valued as essential to a cohesive and self-reliant
community.
strategy 1 >> promote the value of lifelong learning as beneficial
to personal and community wellbeing and economic sustainability.
Action Action
Engage with key stakeholders to promote lifelong Undertake and support activities which promote
learning to the community the value of formal, nonformal and informal
Initiative learning and celebrate local learners
>> Develop an Advocacy Plan for the Learning Initiatives:
Communities Leadership Group >> Celebrate the achievements and success
of local people through an inspiring stories
Action project that can spur others to learn
Promote council as a corporate role model for >> Recognise and support the value of learning
organisational professional development and through an annual festival and through annual
support events such as Adult Learner’s Week and
Initiative: Children’s Book Week
>> Seek opportunities to market council as a
corporate role model in the community and to
peer bodies
Lifelong Learning Strategic Action Plan 2012-2014 17

22. 18 Lifelong Learning Strategic Action Plan 2012-2014

23. Implementation of the Lifelong Learning Strategic
Action Plan
The Lifelong Learning Strategic Action Plan Council will annually review the progress of the
2012-2014 provides a framework to guide the initiatives outlined in this plan, the outcomes
Townsville City Council’s work with the community of these reviews will be recorded on the council
by outlining priority areas for lifelong learning website.
and the development of Townsville as a learning
Copies of the Lifelong Learning Strategic Action
community. This plan will be implemented
Plan 2012-2014 will be available at CityLibraries
over a two year period. The implementation
branches, the Community Information Centre and
of the plan will grow and develop partnerships
council website.
with community stakeholders to support and
respond to the identified priority areas. Council
invites the community to be actively involved in
the implementation of initiatives and projects
outlined in the plan.
The initiatives outlined within this plan have
been identified through the engagement process;
however, these are not the only methods
available to reach the goals. Council welcomes
contributions and ideas from community
members, groups and organisations which could
assist in achieving the goals identified in the
Lifelong Learning Strategic Action Plan 2012-2014.
Please visit the council website at:
www.townsville.qld.gov.au and provide your
feedback to library@townsville.qld.gov.au.
Lifelong Learning Strategic Action Plan 2012-2014 19

24. Acknowledgements
The Lifelong Learning Strategic Action Plan
2012-2014 was developed from the information
provided by the community through the
consultation and engagement process.
Townsville City Council would like to thank
and acknowledge the expertise, input, advice
comments and thoughts shared by individuals,
groups and organisations that assisted in the
shaping and development of this strategic action
plan.
20 Lifelong Learning Strategic Action Plan 2012-2014

25. Related Documents
related townsville city council related commonwealth legistation
policies >> Human Rights and Equal Opportunity
>> Community Engagement Policy Commission Act 1986
>> Information Privacy Policy >> Aged Discrimination Act
>> Local Laws and Subordinate Laws >> Disability Discrimination Act 1992
related townsville city council related queensland legislation
planning documents >> Queensland Government Multicultural Policy
>> Community Plan 2011-2021 2004
>> Corporate Plan 2009-2014 >> Local Government Act 2009
>> Townsville City Council, Learning Audit Report >> Queensland Anti-Discrimination Act 1991
and Appendix >> Community Services (Aborigines) Act 1984
>> Aboriginal and Torres Strait Islander Strategic
Action Plan 2011-2014
>> Community Safety Strategic Action Plan
2011-2014
>> Disability Inclusion Strategic Action Plan
2011-2014
>> Families Strategic Action Plan 2011-2014
>> Women’s Strategic Action Plan 2011-2014
>> Senior’s Strategic Action Plan 201-2014
>> Youth Strategic Action Plan 2011-2014
>> Multicultural Strategic Action Plan 2011-2014
>> City Plan
>> Economic Development Plan
Lifelong Learning Strategic Action Plan 2012-2014 21

26. References
Australian Government, Closing the Gap on Indigenous Disadvantage: The Queensland Government, Smart State Strategy, Queensland’s smart future,
Challenge for Australia, February 2009 http://www.fahcsia.gov.au/sa/ 2008-2012, <http://www.science.qld.gov.au/dsdweb/v4/apps/web/content.
indigenous/pubs/general/Documents/closing_the_gap/closing_the_gap.pdf cfm?id=9585>
Australian Government, Australia’s Multicultural Policy, The People of Australia, Queensland Government, A Flying Start for Queensland Children, 2011, <http://
<http://www.immi.gov.au/living-in-australia/a-multicultural-australia/ deta.qld.gov.au/initiatives/flyingstart/pdfs/white-paper.pdf>
multicultural-policy/>
Queensland Government, State Library of Queensland, Literacy Framework
Australian Government, Skills Australia, Australian Workforce Futures, A National Project, Project Report, August 2011.
Workforce Development Strategy, 2010, <http://www.skillsaustralia.gov.au/
national-workforce-development-strategy/Australian-Workforce-Futures/ Queensland Government, State Library of Queensland, Libraries for Literacy,
documents/WWF_strategy.pdf> every day, every way: 2011-2014, <http://www.slq.qld.gov.au/__data/assets/
pdf_file/0011/202043/Literacy_Framework_web.pdf>
Australian Government, Australian Social Inclusion Board, Breaking Cycles
of Disadvantage, 2011, <http://www.socialinclusion.gov.au/sites/www. Queensland Government, Office of Economic and Statistical Research,
socialinclusion.gov.au/files/publications/pdf/breaking-cycles-of-disadvantage. Queensland Regional Profiles, Townsville City, Based on local government area
pdf> 2011, <http://statistics.oesr.qld.gov.au/qld-regional-profiles>
Australan Government, Australian Social Inclusion Board, Governance Models for Queensland Government, The Queensland Government Reconciliation Action
Location Based Initiatives, 2011, <http://www.socialinclusion.gov.au/sites/www. Plan 2009-2012, <http://www.reconciliation.qld.gov.au/reconciliation/
socialinclusion.gov.au/files/publications/pdf/governance-models-for-locations. reconciliation-action-plan>
pdf>
Queensland Government, Queensland Skills Plan 2008, <http://training.qld.gov.
Brimbank Community Learning Strategy 2010-2013, <http://www.brimbank. au/resources/information/pdf/skills-plan-2008.pdf>
vic.gov.au/About_Brimbank/Governance/Council_Policies_Strategies_Plans/
Queensland Government, Department of Communities, A multicultural future
Council_Strategies/Brimbank_Community_Learning_Strategy_2010-2013>
for all of us, Queensland Multicultural Policy 2011, <http://www.communities.
European Commision, Directorate-General for Education and Culture, qld.gov.au/resources/multicultural/media/queensland-mulilticultural-policy-a-
Implementing lifelong learning strategies in Europe: Progress report on the multicultural-future.pdf>
follow-up to the Council resolution of 2002, <http://ec.europa.eu/education/
Queensland Government, Department of Communities, Disability and Community
policies/2010/doc/synthesis_efta_eea_en.pdf>
Care Services, Absolutely everybody: enabling Queenslanders with a disability,
Faris, R. and Peterson, W., Learning-Based Community Development: Lessons 2011, <http://www.communities.qld.gov.au/resources/disability/key-projects/
Learned For British Columbia - A Report submitted to the Ministry of Community absolutely-everybody/absolutely-everybody-plan.pdf>
Development, Cooperatives and Volunteers, April 2000.
Queensland Government, Department of Communities, Positively Ageless,
Frankston City, Learning City Strategy, A Framework for Action, 2005-2007, Queensland Seniors Strategy 2010-20, <http://www.communities.qld.gov.
<http://www.monash.edu.au/campuses/peninsula/news/peninsula_online/ au/communityservices/seniors/positively-ageless-queensland-seniors-
img/Learning%20City%20Strategy.pdf> strategy-2010-20>
Haukka, Older Australians and the Internet, June 2011, <www.cci.edu.au/ Werquin, Patrick, Recognising Non-Formal and Informal Learning, Outcomes,
olderAustraliansInternet> Policies and Practices, Organisation for Economic Co-Operation and
Development, 2010
Hume Global Learning Village, Learning Together 2030, <http://www.hume.vic.
gov.au/Libraries_Learning/Hume_Global_Learning_Village/About_the_Village>
Melton Shire, Community Learning Plan 2008-2010, <http://www.melton.vic.gov.
au/Page/page.asp?Page_Id=86&h=0>
22 Lifelong Learning Strategic Action Plan 2012-2014

27. Lifelong Learning Sport and Recreation
strategic action plan >> 2012-2014
action plan >> 2011-2014
Community Safety Aboriginal and Torres Strait Islander
strategic action plan >> 2011-2014
strategic action plan >> 2011-2014
Arts and Culture
strategic action plan >> 2011-2014
Senior’s
strategic action plan >> 2011-2014
Multicultural
strategic action plan >> 2011-2014
Disability Inclusion
strategic action plan >> 2011-2014
Families
strategic action plan >> 2011-2014
Women’s
strategic action plan >> 2011-2014
Youth
strategic action plan >> 2011-2014
townsville city council
Community Strategic Action Plans
2011-2014