How easy life would be without FTP
File Transfer Protocol = FTP
Life with FTP as a Business User When is the account going to be setup? What client should I have the customer use? The file is corrupted? Where’s my file? Did you get my file? You need me to resend the file? What command was that again at the prompt?
Business Have FTP Problems, Not Just Users On 26 June 2009, security researchers at the security tool vendor, Prevx, announced they had uncovered a cache of  stolen FTP credentials  belonging to a variety of corporations, including Symantec, McAfee, Bank of America, Amazon and Cisco Systems. Prevx claims that they lost approximately  88,000 unencrypted FTP logins.
Is It Your Turn To Make The News?
The Fall Of Card Systems …  minimized the impact of the data breach, testifying that the attackers wrote a shell script designed to dump transaction records for "uncompleted" transactions to an FTP site. …  only 239,000  discrete account numbers FTP'd,  Personal information of  40 million individuals. It will no longer be authorized to process credit card transactions through certain card association networks… Pay By Touch said Monday it will buy the assets of CardSystems Solutions
Only 3 Problems with FTP The People The Processes The Technology
The People FTP typically requires an administrator to setup an account Requires coordination across departments and corporations Not every company has the people or skills to support/manage a FTP server Delays in provisioning/setup impact business processes
The Process Requires a client application to be installed No alerts No ability to confirm delivery of the file Most often a manual process To automate it requires scripting and technical skills to support Most organizations not to document instances of processes that are dependent on FTP* *Gartner
The Technology Inherently no security exists Extensions are cumbersome to manage Certificates/FTPs VPN Firewall Not a managed solution, just a protocol Requires custom scripting for management It’s not actually free Hardware Provisioning/Setup Support Maintenance
FTP alone is not a viable option to give you the insight, security and performance and, ultimately, the risk mitigation necessary to  responsibly conduct business .
Enterprise Trends  & Requirements
The Needs of the Business
What Businesses and IT are Focusing on Resch Research Associates, 2009 Multiple selections allowed
Which of the Following Would You Like to See Improved?
Your Business is Moving Data
Your Business is Moving Data More data movement means more complexity and risk.
Risk is in Every Department
How Business Moves Data
FTP is Everywhere Resch Research Associates, 2009 Multiple selections allowed
Why Look at Eliminating FTP?
Reliable and Secure Delivery Drives Efficiencies
Simplify File Transfer & Improve Operations
Critical Processes Inside & Outside Your Business Internal File Transfers Stock options transfers Store sales reports ERP log transfers (EU    US) Clinical trial records Payroll data  End-of-period bank records AR payment processing Credit card transactions Application Platforms Geographies Partners Business Units Data Centers Suppliers Outsourced Data Center Decentralized Processes Sensitive Data B2B Transfers Data Center  Partners
Communications Chaos Limited Visibility | Enforcement Issues | Operational Risk BPM ftp AS2 files messages EAI B2B
ftp ftp
Easy to Use for customers and employees
Did You Receive the File?
Who’s Sending and Receiving Data? Custom & Pre-Selected Ranges
Easy to use Ability to integrate into systems and workflows Flexible deployment options Auditing, security and reporting Privacy for confidential communications Support for up to 2GB files Support for mobile engagement Replacing FTP Requires a solution…
Questions?

Life without FTP would be cool

  • 1.
    How easy lifewould be without FTP
  • 2.
  • 3.
    Life with FTPas a Business User When is the account going to be setup? What client should I have the customer use? The file is corrupted? Where’s my file? Did you get my file? You need me to resend the file? What command was that again at the prompt?
  • 4.
    Business Have FTPProblems, Not Just Users On 26 June 2009, security researchers at the security tool vendor, Prevx, announced they had uncovered a cache of stolen FTP credentials belonging to a variety of corporations, including Symantec, McAfee, Bank of America, Amazon and Cisco Systems. Prevx claims that they lost approximately 88,000 unencrypted FTP logins.
  • 5.
    Is It YourTurn To Make The News?
  • 6.
    The Fall OfCard Systems … minimized the impact of the data breach, testifying that the attackers wrote a shell script designed to dump transaction records for "uncompleted" transactions to an FTP site. … only 239,000 discrete account numbers FTP'd, Personal information of 40 million individuals. It will no longer be authorized to process credit card transactions through certain card association networks… Pay By Touch said Monday it will buy the assets of CardSystems Solutions
  • 7.
    Only 3 Problemswith FTP The People The Processes The Technology
  • 8.
    The People FTPtypically requires an administrator to setup an account Requires coordination across departments and corporations Not every company has the people or skills to support/manage a FTP server Delays in provisioning/setup impact business processes
  • 9.
    The Process Requiresa client application to be installed No alerts No ability to confirm delivery of the file Most often a manual process To automate it requires scripting and technical skills to support Most organizations not to document instances of processes that are dependent on FTP* *Gartner
  • 10.
    The Technology Inherentlyno security exists Extensions are cumbersome to manage Certificates/FTPs VPN Firewall Not a managed solution, just a protocol Requires custom scripting for management It’s not actually free Hardware Provisioning/Setup Support Maintenance
  • 11.
    FTP alone isnot a viable option to give you the insight, security and performance and, ultimately, the risk mitigation necessary to responsibly conduct business .
  • 12.
    Enterprise Trends & Requirements
  • 13.
    The Needs ofthe Business
  • 14.
    What Businesses andIT are Focusing on Resch Research Associates, 2009 Multiple selections allowed
  • 15.
    Which of theFollowing Would You Like to See Improved?
  • 16.
    Your Business isMoving Data
  • 17.
    Your Business isMoving Data More data movement means more complexity and risk.
  • 18.
    Risk is inEvery Department
  • 19.
  • 20.
    FTP is EverywhereResch Research Associates, 2009 Multiple selections allowed
  • 21.
    Why Look atEliminating FTP?
  • 22.
    Reliable and SecureDelivery Drives Efficiencies
  • 23.
    Simplify File Transfer& Improve Operations
  • 24.
    Critical Processes Inside& Outside Your Business Internal File Transfers Stock options transfers Store sales reports ERP log transfers (EU  US) Clinical trial records Payroll data End-of-period bank records AR payment processing Credit card transactions Application Platforms Geographies Partners Business Units Data Centers Suppliers Outsourced Data Center Decentralized Processes Sensitive Data B2B Transfers Data Center Partners
  • 25.
    Communications Chaos LimitedVisibility | Enforcement Issues | Operational Risk BPM ftp AS2 files messages EAI B2B
  • 26.
  • 27.
    Easy to Usefor customers and employees
  • 28.
    Did You Receivethe File?
  • 29.
    Who’s Sending andReceiving Data? Custom & Pre-Selected Ranges
  • 30.
    Easy to useAbility to integrate into systems and workflows Flexible deployment options Auditing, security and reporting Privacy for confidential communications Support for up to 2GB files Support for mobile engagement Replacing FTP Requires a solution…
  • 31.

Editor's Notes

  • #25 Examples of this are multiple data centers, multiple business units or business partners and business processes across systems. No easy task for visibility. Any one box may have visinbility, but as a process or data set leaves from inside the business to outside, 1 data center to another visibility diminishes – so does control.
  • #26 Overtime things get implemented as one offs --- these one off solutions create a “hairball” of processes and data exchange across systems, data centers and geographies. Not good.