The document discusses challenges with file transfer including lack of security, audit trails, and preventing data breaches. It notes that many companies are using insecure cloud services or homegrown file transfer systems that are costly and do not meet security standards. This puts companies at risk of data breaches, non-compliance with audits, lost productivity from IT professionals having to manage these insecure systems, and inability to track who shares files externally. Better managed file transfer solutions are needed to address these issues.

1. THE IMPORTANCE OF MANAGED FILE TRANSFER
We live in an impatient world. People expect to send and receive data anywhere, any
time, on any device. When they can’t, it’s a problem. So are data security, audit trails,
and preventing breaches. IT Professionals know this. At Attachmate, we feel their pain.
81%
53%
of senior IT managers surveyed ranked MFT as an important or very important
issue driving anticipated improvements with trading partners
of surveyed European companies say security is their greatest data transfer
challenge

2. CLOUDY WITH A SIDE OF “UH-OH”
This is the fastest-growing part of the managed
file transfer market... and IT has to deal with the
backlash of non-IT coworkers using these
non-secure services
FTP is an option, but it’s hard to use. So now
company data is AWOL on cloud-based servers.
It’s awesome to drag files into a cloud-based
folder and know that your file-sharing buddy
can view them instantly... but who ELSE can
view them?
AND THEY’RE MOVING 1B FILES EVERY DAY. (THAT’S MORE FILES THAN TWEETS! #OMG)
USER-CENTRIC FILE TRANSFER GROWTH
Consumer demand for these services
isn’t the only thing exploding: the woeful
lack of security features might blow up
your business, too
0
2012
2011
152M USERS*
40M USERS*
20 40 60 80 100 120
*Represents YouSendIt, DropBox, and Box.com
140 160

3. HOMEBREW FILE TRANSFER
— ACTUALLY NOT CHEAPER
Homegrown FTPs can cost 10x more than standardized solutions
$ $ $ $ $ $ $ $ $ $ $
53%
of surveyed IT managers say that FTP and other
legacy data transfer systems don’t live up to
current security standards
Initial development isn’t the last time you’ll need access to the code...
so once your developer is MIA, you’re SOL*
Doug inherited the file transfer tool his coworker coded on a long weekend
But the coder left for a meditation retreat in Nepal, then sent a
postcard saying that he’s finally achieved total consciousness
Looks like he’s never coming back. Aaaand, sure enough, he left behind
almost no documentation. How is Doug going to manage this process now?
*So out of luck

4. LOST ATTACHMENTS AND OTHER MAIL FAILS
Looks like there'll be no playtime with Daddy Doug tonight. He’s
been re-prioritized to solve an urgent file transfer problem.
73% of emails bounced for file size are sent to IT to deliver
IT wishes it was 27%
22% of emails have attachments, but those attachments
make up 90% of the bits in your email system
4 OF THE 5 TOP EMAIL MANAGEMENT ISSUES ARE ALL ABOUT FILE TRANSFER/STORAGE
Increased backup/restore times
Increased message size
Lack of disk space for messages
Overloaded/full mailboxes
54%
48%
40%
39%
As Doug steps through his front door, the Chief Marketing Officer calls, panicked – the creatives for tomorrow's
ad campaign launch are stuck on the mail server. 14 full mailboxes and 6 too-large attachments (again)!
22%
90%

5. DATA SECURITY. NOT!
$5.5M
Organizational cost
per data breach
$194
Cost per record
28,349
Average records
compromised per studied
breach (2011)
It’s happened — CISO Ben is called in early on
Friday to address last night’s breach of customer
financial data
With no ability to track who shares what files
with whom (you know: coworkers, clients,
hackers...), Doug can’t determine where the
failure occurred
The good vibes of the impending weekend have
given way to panic, as Ben fears that a lack of file
transfer security is threatening his job security
Now Ben and Doug are completely unavailable
to help the company with other critical priorities
Now Ben has Doug poring over server logs,
looking for the source of the breach
UNAVAILABLE

6. CSI: AUDIT TRAIL
Ben worries his job will be at stake as he
reviews the paperwork detailing their fines.
It’s definitely time to makes some changes
around here…
Amidst all of the confusion, the company
undergoes an audit — and fails
56%
of IT decision-makers
are worried about their
ability to comply with
audit requirements

7. SHARE YOUR IDEAS
HOW WILL THEY OVERCOME THESE FILES AND TRIBULATIONS?
SHARE YOUR IDEAS
AND DOWNLOAD THIS INFOGRAPHIC AT ATTACHMATE.COM/FT
SOURCES:
File Transfer Survey: Results Highlight the Need for a Secure, Cost-Effective FTP Replacement. Attachmate FileXpress.
http://www.forbes.com/sites/victoriabarret/2011/10/18/dropbox-the-inside-story-of-techs-hottest-startup/
http://www.tuaw.com/2012/11/14/dropbox-hits-100-million-users-looking-for-great-dropbox-storie/
http://reviews.cnet.com/8301-13970_7-57571513-78/dropbox-clears-1-billion-file-uploads-per-day/
https://www.box.com/about-us/
http://www.networkworld.com/news/tech/2011/082911-file-transfer-security-250192.html
File Transfer Survey: Results Highlight the Need for a Secure, Cost-Effective FTP Replacement. Attachmate FileXpress, 2010.
Problems with File Transfers and What Organization Should Do to Resolve Them. An Osterman Research Whitepaper. Dec.
2009. via http://www.businesswire.com/news/home/20091211005114/en/Osterman-ResearchAxway-Survey-Finds-82-Per
cent-Employees
Making File Transfer Easier, Compliant and More Secure. An Osterman Research White Paper. Sponsored by Attachmate. Feb.
2012.
2011 Cost of Data Breach Study. Ponemon Institute. March 2012.
http://www.symantec.com/content/en/us/about/media/pdfs/b-ponemon-2011-cost-of-data-breach-us.en-us.pdf?om_ext_cd
=biz_socmed_twitter_facebook_marketwire_linkedin_2012Mar_worldwide__CODB_US
Problems with File Transfers and What Organization Should Do to Resolve Them. An Osterman Research Whitepaper. Dec.
2009. via http://www.businesswire.com/news/home/20091211005114/en/Osterman-ResearchAxway-Survey-Finds-82-Per
cent-Employees