The document summarizes a library staff training program called Learning 2.0 that encouraged staff to complete 23 self-directed learning exercises over 9 weeks to learn new technologies. Over 500 staff participated, with 69% participating voluntarily. Staff reported feeling more knowledgeable about technology and better able to help patrons. The program was considered a success due to its focus on discovery, challenges, staff support for one another, and emphasis on play. It helped eliminate staff fears and expand their knowledge and skills.

1. 2.0 Libraries Learning 23 Things & Beyond Helene Blowers Digital Strategy Director Columbus Metropolitan Library www.LibraryBytes.com http://www.flickr.com/photos/tehtopo/123001806/ (part 4)

2. 23 Things & beyond 2.0 Innovation: Passions to Practices agenda http://www.flickr.com/photos/y-a-n/29789408/ YPRL Tour Exploring the Shift 2.0 road show – it’s about Moving from 1.0 to 2.0 New media & Library marketing

3. Why L2?

5. TechTalks

6. 43 Things I might want to do this year by Stephen Abram Information Outlook - Feb 2006 http://tinyurl.com/y47cau

7. Engaged + Motivated = Learning

10. Week 1: Introduction Week 2: Blogging Week 3: Photos & Images Week 4: RSS & Newsreaders Week 5: Play week Week 6: Tagging & Folksonomies Week 7: Wikis Week 8: Online applications & tools Week 9: Podcasts, Videos & Downloadable audio + 1 month of extra exploration time.

12. Discovery Optional Challenge

13. Discovery

14. Challenge

15. Thing #2 – Review the tutorial & reflect on these habits in your blog.

20. L2 Statistics: 540 PLCMC Staff 372 Participants 69% voluntary 226 MP3 Players 42% voluntary

22. What staff said ...

23. What staff said ...

24. It has already helped me assist borrowers with questions about the Internet and the resources the Library is offering.

26. I looked at the whole process as a dare - if the rest of the staff could do this, so could I as a representative of the over-60 crowd!

28. The most eye-opening part of Learning 2.0 for me has been the variety of ways that people can engage with each other socially online.

30. # 23 Thing, AT LAST! – I didn’t think I could do it, but I worked hard and here I am.

32. Thank for increasing my knowledge in Technology. If it hadn't been for you and Learning 2.0- my knowledge of technology would still been in a very small box.

34. I feel like Cinderella who just finished her chores in time to go to the Ball. (But the chores were a learning experience and hold promise for the future.)

36. I want to thank all those who made this Learning experience possible. I hope I get to talk to you personally to tell you how exciting it was to go through the program.

37. Overall I thought this was a crazy good program, really easy, and really made me think.

39. It helps to have nice little incentives of course, but I think the true reward (whether or not we want to admit it) is that we're improving our minds

41. Best Practices

42. Support staff learning & encourage all members of staff (especially mgmt & support) to participate. .

43. Build the program for late bloomers

44. Allow participants to blog anonymously. .

45. Communicate regularly using 1.0 methods

46. Focus on discovery & encourage challenges.

47. Encourage staff to use each other and work together.

48. Remember that’s it not about acceptance or “doing it right”. It’s about exposure!

49. Find funding for incentives – huge ROI!!!

50. Practice transparency and radical trust.

51. Continually encourage staff to PLAY!

57. http://columbusmetropolitanlibrary.wordpress.com/cmlplay-23-things/

58. Keeping Up?

62. http://explorediscoverplay.blogspot.com

66. http://www.web2learning.net

68. http://plcmclearning.blogspot.com

69. http://www.flickr.com/photos/room_onfire/403830495/

70. 23 Things & beyond 2.0 Innovation: Passions to Practices up next ... http://www.flickr.com/photos/y-a-n/29789408/ YPRL Tour Exploring the Shift 2.0 road show – it’s about Moving from 1.0 to 2.0 New media & Library marketing