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Innovation Master Class
The document is a presentation by Helene Blowers on creating a culture of innovation in libraries. It discusses that innovation is not just change or new ideas, but turning ideas into usable products. It provides examples of different types of innovation and elements that support innovation, such as creativity, strategy, implementation and profitability. It also discusses the role of leadership in fostering innovation and providing a safe space for employees to take risks and learn from failures. The presentation aims to provide libraries with frameworks and strategies for cultivating innovation.
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Innovation Master Class
- 1. Helene Blowers DigitalStrategy Director Columbus Metropolitan Library www.LibraryBytes.com Creating a Culture of Innovation in Libraries Helene Blowers Digital Strategy Director Columbus Metropolitan Library www.LibraryBytes.com DIB Congres Rotterdam , March 2010
- 2. Passions ... L& L K, J & D Travel Growth
- 3. Passions ... Whatare yours?
- 4.
- 5. Innovation <> Change< What it's Not >
- 6. Research & Development | Process improvement | Strategic planning | Suggestion Box | Change agentry | Thinking outside the box | Policies | 1-size-fits-all Six Sigma | ideas | Bench marking | Technology | Creative thinking http://www.flickr.com/photos/garrettc/58076017/ < What it's Not >
- 7. < What isinnovation? >
- 8. “ Innovation is this amazing intersection between someone's imagination and the reality in which they live.” - Ron Johnson < What it IS >
- 9. " Innovation is the process of turning ideas into manufacturable and marketable form ." — Watts Humprey
- 10. The innovation pointis the pivotal point moment when talented and motivated people seek the opportunity to act on their ideas and dreams - W. Author Porter
- 11. Creativity is thinkingup new things . Innovation is - Theodore Levitt Doing. New. Things.
- 12. < So what’sdifferent > application audience desired outcomes inspiration & inputs energy & passion http://www.flickr.com/photos/moqub/2887200432 /
- 13. “ Nothing isoriginal. We’re all working with the same set of elements and pieces. It’s the c o m b i n a tion that creates remarkable ” - Seth Godin, The Purple Cow http://www.flickr.com/photos/ma1974/320909485 /
- 14. Innovation isnot about best practice. It’s about … Fresh Practice ! www.idea-sandbox.com
- 15. < Types ofInnovation >
- 16. Efficiency Innovation EvolutionaryInnovation Revolutionary Innovation
- 17. Efficiency Innovation Examples:Extending hours or service, Changing production line to accommodate more widgets Developing a new method to standardized systemwide reporting. = Improving on what already exists http://www.flickr.com/photos/scottobear/2318837083/ http://www.flickr.com/photos/da5ide/456847031/ http://www.flickr.com/photos/irinaslutsky/519317305/
- 18. Evolutionary Innovation = creating something distinctly new & better http://www.flickr.com/photos/murk/463819896/ /erica_marshall/2666112988/ /grytr/296339032/ /outsanityphotos/457461303/ /alfathir/2783830899/
- 19. Revolutionary Innovation !Radically changes business & culture = http://www.flickr.com/photos/pdesign/333162699/ http://www.flickr.com/photos/splorp/224494683/ http://www.flickr.com/photos/splorp/224494683/
- 20. Impacts on innovation?Efficiency Innovation Evolutionary Innovation Revolutionary Innovation Discovery of a new market Change in demands of current market Change in ability to support current market
- 21. “ _________“ is the mother of invention http://www.ohdeedoh.com/uimages/ohdeedoh/2008-07-24-aesop.jpg
- 22. "The things we fear most in organizations - fluctuations, disturbances, imbalances - are the primary sources of creativity ." — Margaret J. Wheatley
- 23.
- 24.
- 25.
- 26. “ Innovators focus on the verbs” - Tom Kelley
- 27. Anthropologist Experimenter Cross-PollinatorHurdler Collaborator Director Experience Architect Set Designer Care Giver Storyteller Learning Organizing Building
- 28. http://www.flickr.com/photos/thomashawk/2442371176 Anthropologist Observes human behavior to bring learning to innovation process
- 29. Experimenter Prototypes newideas, learning by the process of enlightened trial & error http://www.flickr.com/photos/megapicselle/363089219
- 30. Cross-Pollinator Explores otherindustries and cultures. Finds and translates observations to current organization. http://www.flickr.com/photos/306/346512198
- 31. Hurdler Understands theinnovation path is full of obstacles and demonstrates knack for overcoming roadblocks http://www.flickr.com/photos/paussus/3789666417
- 32. http://www.flickr.com/photos/43300161@N02/3988177498/ Collaborator Fostersteamwork among eclectic backgrounds and skill sets to support the innovation process.
- 33. Director Assembles talentwithin the organization to spark creative outcomes. http://www.flickr.com/photos/emeryjl/2103372461/
- 34. http://www.flickr.com/photos/devendernarang/4308047634 Experience ArchitectDesigns compelling experiences that go beyond functionality to connect at a deep level.
- 35. Set Designer Createsthe stage and sets the environment for innovation team members to do their best work . http://www.flickr.com/photos/sabine01/2527930615/
- 36. Care Giver Anticipatescustomer needs and goes beyond mere service. http://www.flickr.com/photos/papazimouris/2237363031
- 37. Storyteller Builds internalmorale and external awareness through compelling narratives . http://www.flickr.com/photos/rodneylibraries/2274705567
- 38. Anthropologist Experimenter Cross-PollinatorHurdler Collaborator Director Experience Architect Set Designer Care Giver Storyteller What’s your dominant style? ? Learning Organizing Building
- 39. < Elements ofInnovation >
- 40. 4 componets of"I" < Creativity > http://www.flickr.com/photos/imissnc/36433273/ http://www.flickr.com/photos/kevint/85911467/ http://www.flickr.com/photos/clashed/386405208/ http://www.flickr.com/photos/clashed/386405208/ < Strategy > < Implementation > < Profitability >
- 41. = < Creativity> http://www.flickr.com/photos/annais/9335897/ http://www.flickr.com/photos/clashed/386405208/
- 42. "An idea is salvation by imagination ." — Frank Lloyd Wright
- 43.
- 44. Become an idea generator … http://www.flickr.com/photos/b-tal/210698762/
- 45. Focus on Quantity , not Quality http://www.flickr.com/photos/mybloodyself/95940421/ The Big Moo – Seth Godin
- 46. Become a collector & collect everything http://www.flickr.com/photos/wooandy/152933903/ The Big Moo – Seth Godin
- 47. Get outside your comfort zone The Big Moo – Seth Godin http://www.flickr.com/photos/smohundro/2247983906/
- 48. Bounce your thoughts around The Big Moo – Seth Godin http://www.flickr.com/photos/livenow/2464673982/
- 49. Add Constraints to your thinking http://www.flickr.com/photos/robpurdie/97261673/
- 50.
- 51. "Many people stillbelieve a better mousetrap is all it takes. But of the 2000+ mousetraps patented, only two have sold well, and they were both designed in the 19th century. A good idea doesn't sell itself although most 'lone inventors' make the mistake of thinking it will.“ -- Andrew Hargadon How Breakthroughs Happens: The Surprising Truth About How Companies Innovate < Strategy >
- 52.
- 53. How many ofthese have you heard? How many of these have you said (or thought) yourself?
- 54.
- 55. Make it believable M V V Employees & Innovation …
- 56. Create alliancesEmployees & Innovation …
- 57. Don’t ask for permission http://www.flickr.com/photos/fritztr/108106299/ Employees & Innovation …
- 58. Sell your vision personally http://www.flickr.com/photos/tobyleah/104413231/ Employees & Innovation …
- 59. Find a Champion http://www.flickr.com/photos/redtinsel/151098607 Employees & Innovation …
- 60. Analyze the Risk Employees & Innovation … http://www.flickr.com/photos/lorda/2136174988/
- 61. Build upon small successes Start small picture Employees & Innovation … http://www.flickr.com/photos/sarahandmikeprobably/3264565204/
- 62. Stick your neck out Long neck turtle Employees & Innovation … http://www.flickr.com/photos/ozjulian/2481047561/
- 63. What other wayshave you seen innovation sold?
- 64. < Implementation >http://www.flickr.com/photos/kevint/85911467/ =
- 65.
- 66. http://www.flickr.com/photos/freddieh/539149380/ < Profitability > =
- 67.
- 68.
- 69.
- 70. Set the Strategies http://www.flickr.com/photos/crashmattb/1646957900/ Management & Innovation …
- 71. No risk is risky business http://www.flickr.com/photos/magisterludi/403371410/ Management & Innovation … Efficiency Innovation Evolutionary Innovation Revolutionary Innovation !!
- 72. Encourage cliff jumping http://www.flickr.com/photos/petercraig/2598464809 Management & Innovation …
- 73. Set the barpole vaulters not limbo dancers http://www.flickr.com/photos/iguanajo/41972200/ Management & Innovation …
- 74. Provide asafety net http://www.flickr.com/photos/prescottspies/2713550213/ Management & Innovation …
- 75. Make failure an expectation http://www.flickr.com/photos/trvr3307/127632207/ Management & Innovation …
- 76. Provide time for exploration http://www.flickr.com/photos/mybigtrip/6111406/ Management & Innovation …
- 77. Flip your Org Structure Photo of support Management & Innovation … http://www.flickr.com/photos/fauxto_dkp/2883115609/
- 78. Beware of glory grabbers http://www.flickr.com/photos/bondomania/2636802659/ Management & Innovation …
- 79. Listen for whatyou’re not hearing http://www.flickr.com/photos/spyndle/384039991/
- 80. Lead by examplehttp://www.flickr.com/photos/deniscollette/1817034358/
- 81. What other wayshave you seen innovation supported?
- 82.
- 83. “ Innovation distinguishes between a leader and a follower.” - Steve Jobs
- 84. "The challengefor the leader is to run the operational world, designed to maintain business performance as it is today, and to allow people to move into the innovation world as well, so they can operate flexibly and step outside of today's rules and structures in order to develop new ways of working.“ -- Jonne Cesarani Big Ideas: Putting the Zest Into Creativity and Innovation at Work
- 85. <Leadership & Management>http://www.flickr.com/photos/myselfsuperman/2914712096/
- 86. Management Stability ObjectivesManaging Work Control Short-term How/when Bottom line Best Practices Do things right Transactional Leadership Change Vision Leading People Trust Long-range What/why Horizon Fresh Practices Do the right thing Transformational Essence Seeks Focus Authority Horizon Questions Outlook Improvements Concern Impact http://changingminds.org/disciplines/leadership/articles/manager_leader.htm
- 87. Management Stability ObjectivesManaging Work Control Short-term How/when Bottom line Best Practices Do things right Transactional Leadership Change Vision Leading People Trust Long-range What/why Horizon Fresh Practices Do the right thing Transformational http://www.flickr.com/photos/myselfsuperman/2913872247
- 88. What type ofleader are you? http://www.flickr.com/photos/33955224@N08/3301178905/
- 89.
- 90.
- 91. Analytical: Abilityto identify, analyze and solve problems under conditions of risk and uncertainty. Interpersonal: Ability to lead, influence, communicate, supervise and negotiate with people at all levels. Emotional: Ability to stimulate by emotional and interpersonal crises with a high level of responsibility. Innovation Competencies
- 92.
- 93.
- 94. Engaged + Motivated = Learning
- 95.
- 96. Learning 2.0 aroundthe world
- 97.
- 98.
- 99.
- 100. My Library DigitalServices Vision ELT 10.08.09 Helene Blowers
- 101.
- 102. VIRTUAL USERS EngageEnrich Empower
- 103. To enable ourcustomers to connect with library staff, its services and with each other in meaningful ways . Engage VIRTUAL USERS Our customers feel CONNECTED
- 104. To provide ourcustomers with a rich online experience that enhances their local branch experience & daily lives . Enrich VIRTUAL USERS Our customers feel They’re getting VALUE
- 105. To enable ourcustomers to personalize their library experience and allow our community to celebrate themselves . VIRTUAL USERS Empower Our customers feel GOOD about THEMSELVES
- 106. Catalog Websites 3rdparty Apps
- 107.
- 108. < Some FinalThoughts …>
- 109.
- 110. Innovation is iterative http://www.flickr.com/photos/r_catalano/404014466/
- 111. Innovation is messy http://www.flickr.com/photos/exlibris/2394518222/
- 112. Innovation is creating new patterns http://www.flickr.com/photos/an_untrained_eye/1185704829/
- 113. Innovation iscuriosity at it best http://www.flickr.com/photos/andy_bernay-roman/253298486/
- 114. Innovation is perpetual beta http://www.flickr.com/photos/24by36/451799611/
- 115. Innovation is risk
- 116. Innovation is tipping the scales http://www.flickr.com/photos/toddography/12034661 /
- 117. And last ..http:// www.flickr.com/photos/celesterc/540341359 /
- 118.
- 119. Innovation startswith http://www.flickr.com/photos/shutter/105497713/
- 120.
- 121. Helene Blowers DigitalStrategy Director Columbus Metropolitan Library [email_address] My Slides are @ www.LibraryBytes.com
Editor's Notes
- #4 Align your passions to your practice. Align your practice to your passions.
- #13 There no such thing as new ideas, only new applications of the same ideas.
- #18 Focuses on improving what already exists. Requires minimal investment since innovation builds upon existing products and services. Focuses mostly on cost savings, efficiencies or expanding service. Barriers to success are low.
- #19 Edison – carbon filament 1880 Incandescent light bulb, compact fluorescent
- #22 Crow & rock Aesop's fables
- #41 According to book Seeds of Innovation: Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #56 Mission Vision Values Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #57 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #58 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #59 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #65 According to book Seeds of Innovation: Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #67 According to book Seeds of Innovation: Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #68 According to book Seeds of Innovation: Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #71 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #72 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #73 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #74 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #75 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #76 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #77 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #78 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #79 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #81 Creativity, Strategy, Implementation Profitability From Seeds of innovation by Elaine Dundon
- #95 Learning 2.0 is the idea that blossomed from my thoughts and in developing the program I sought to remove the knowledge expert from the front of the class equation and capitalize on the two most important factors of any learning environment. That being have engaged participates ( notice these are not students, they’re participants who are engaged in their own learning) and motivation. Everyone needs some type of motivation to learn. So with the instructor removed from the classroom and the notion that participates would be engaged in charge of their own learning, I came up with some goals and fundamentals for this new program.
- #103 800 686 2200 #04506B
- #104 800 686 2200 #04506B
- #105 800 686 2200 #04506B
- #106 800 686 2200 #04506B