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Part of total job search process

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Communication skills indicator

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No single correct way
1.
2.
3.
4.
5.
6.
7.

Application/cover – to apply for a specific
position
Appreciation/thank you – to follow up
Prospecting – to inquire about general
availability of positions
Networking – to arrange an informational
interview/meeting
Acceptance – to accept and confirm a job offer
Withdrawal – to remove your job application
from consideration
Rejection – to decline a job offer
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1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Purposes:
To present a sales proposal to a customer.
To present a financial proposal to a customer.
To set up a committee meeting.
To set up a business meeting.
To offer a position to a new employee.
To communicate to fellow employees a new company policy.
To write a letter of recommendation in support of a colleague for a
new job.
To request and justify company support of a specific departmental
proposal (e.g. new equipment, additional funding).
To request information or additional information.
To respond to an inquiry.
Identify purpose, at the beginning
 Organize material into paragraphs
 Be professional


◦ High quality paper
◦ Error free

Address to specific individual
 Be succinct, get to the point
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Be positive

◦ (optimistic, productive, reasonable, responsible)

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Cater to reader’s interests

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Sign and keep copy


Handwritten

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Sent via e-mail
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

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Center letter (side to side, top to bottom)
Capitalization
◦ Don’t overdo it (e.g. no need to cap job titles, seasons of the
year, courses taken, senior, agriculture, etc.)
Punctuation
◦ Don’t overuse commas, semicolons; use periods to avoid runon sentences; no need to use period after two-letter
abbreviation of state or street
Spelling
◦ No mistakes (use spell check); pay attention to hyphenated
words (e.g. in-depth, two word adjectives preceding noun).


Small words better than big words
◦ Examples:



try vs endeavor
end vs terminate
begin vs commence

Short sentences better than long sentences

◦ Example: ‘That’s one small step for man, one giant leap for
mankind.’ – Neil Armstrong



Use consistent verb tense (active preferred)

◦ Example: don’t write ‘consistent verb tense should be used’


Use conversational style

◦ Example: ‘There has been an affirmative decision with
regard to program termination’ vs ‘The company is
ending the program’.
◦ Example: ‘Enclosed herewith is the aforementioned
and requested information’ vs ‘I am enclosing the
information you requested’
indepth
 first hand
 alot
 all around
 midwest
 coop

in-depth
 firsthand
 a lot
 all-around
 Midwest
 co-op

1st – purpose, interest, position, source
 2nd – qualifications, evidence, refer to resume
 3rd (+) – sell yourself
 4th – suggest action (interview, meeting, phone
call). Show appreciation.

1st – purpose (express appreciation, follow up)
 2nd – reemphasize qualifications, reiterate interest
 3rd – provide supplemental information (if any)
 4th – reiterate thanks



1st – Purpose



2nd – Confirmation of terms, action to be taken



3rd – Express appreciation, reiterate interest

Letterwriting types

  • 2.
     Part of totaljob search process  Communication skills indicator  No single correct way
  • 3.
    1. 2. 3. 4. 5. 6. 7. Application/cover – toapply for a specific position Appreciation/thank you – to follow up Prospecting – to inquire about general availability of positions Networking – to arrange an informational interview/meeting Acceptance – to accept and confirm a job offer Withdrawal – to remove your job application from consideration Rejection – to decline a job offer
  • 4.
     1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Purposes: To present asales proposal to a customer. To present a financial proposal to a customer. To set up a committee meeting. To set up a business meeting. To offer a position to a new employee. To communicate to fellow employees a new company policy. To write a letter of recommendation in support of a colleague for a new job. To request and justify company support of a specific departmental proposal (e.g. new equipment, additional funding). To request information or additional information. To respond to an inquiry.
  • 5.
    Identify purpose, atthe beginning  Organize material into paragraphs  Be professional  ◦ High quality paper ◦ Error free Address to specific individual  Be succinct, get to the point 
  • 6.
     Be positive ◦ (optimistic,productive, reasonable, responsible)  Cater to reader’s interests  Sign and keep copy
  • 7.
  • 8.
        Center letter (sideto side, top to bottom) Capitalization ◦ Don’t overdo it (e.g. no need to cap job titles, seasons of the year, courses taken, senior, agriculture, etc.) Punctuation ◦ Don’t overuse commas, semicolons; use periods to avoid runon sentences; no need to use period after two-letter abbreviation of state or street Spelling ◦ No mistakes (use spell check); pay attention to hyphenated words (e.g. in-depth, two word adjectives preceding noun).
  • 9.
     Small words betterthan big words ◦ Examples:  try vs endeavor end vs terminate begin vs commence Short sentences better than long sentences ◦ Example: ‘That’s one small step for man, one giant leap for mankind.’ – Neil Armstrong  Use consistent verb tense (active preferred) ◦ Example: don’t write ‘consistent verb tense should be used’
  • 10.
     Use conversational style ◦Example: ‘There has been an affirmative decision with regard to program termination’ vs ‘The company is ending the program’. ◦ Example: ‘Enclosed herewith is the aforementioned and requested information’ vs ‘I am enclosing the information you requested’
  • 11.
    indepth  first hand alot  all around  midwest  coop 
  • 12.
    in-depth  firsthand  alot  all-around  Midwest  co-op 
  • 13.
    1st – purpose,interest, position, source  2nd – qualifications, evidence, refer to resume  3rd (+) – sell yourself  4th – suggest action (interview, meeting, phone call). Show appreciation. 
  • 14.
    1st – purpose(express appreciation, follow up)  2nd – reemphasize qualifications, reiterate interest  3rd – provide supplemental information (if any)  4th – reiterate thanks 
  • 15.
     1st – Purpose  2nd– Confirmation of terms, action to be taken  3rd – Express appreciation, reiterate interest