The document discusses how cloud computing is revolutionizing business. It provides perspectives from Paul Wallbank, a business futurist and author, Rene Sugo from MyNetFone, and Dominic O'Hanlon from MYOB. The discussion covers how cloud computing provides scalability, flexibility, and lower costs compared to traditional IT infrastructure. Specific topics discussed include how the cloud enables mobile working, dismantles barriers for small businesses, and allows for collaboration and accessibility of services. Risks associated with security, terms of service, and reliability are addressed. Case studies demonstrate how cloud phone systems and accounting software can significantly reduce costs for businesses.

1. The Networked Business How Cloud Computing is revolutionising businessPaul Wallbank- Business Futurist, Author and SmartCompany ColumnistRene Sugo- Technical Director & Co-Founder MyNetFoneDominic O’Hanlon - Chief Strategy Officer, MYOBModerated by Valerie Khoo

2. The Networked Business How Cloud Computing is revolutionising businessPaul Wallbank- Business Futurist, Author and SmartCompany ColumnistRene Sugo- Technical Director & Co-Founder MyNetFoneDominic O’Hanlon - Chief Strategy Officer, MYOBModerated by Valerie Khoo

3. The Networked BusinessHow cloud computing is revolutionising business

4. What is the cloud? Millions of computers working together

5. Shared services

6. redundancy Cloud computing is nothing newReturn to early days of computing

7. Client server

8. Expensive

9. PCs took over in 1990s ScalabilityNo capital costMore flexibleCan change with business plans

10. Teamwork Business relies on collaboration

11. PC based software works against this

12. Cloud services build in collaboration

13. Teams are more than your staffMobileworkingMobile working has been the weakness of older technologyRemote access has been complex and unrelaibleAccessible Internet makes it possible

14. Dismantling edificesIT is a big structure within business

15. Cloud dismantles most of the barriers

16. Big business has identified the opportunitiesBarriers are fallingCloud almost eliminates capital costs

17. Outsourcing services run on the cloud

18. Startups are using the cloud

19. You can get ideas to market quicklyNot alwaysfreeThe Internet has trained us to expect freeMany services have costsFlexibility is the keyCloud favours small business

20. The risks There are real risksAny business process involves risk, it’s a matter of identify risks, understanding and managing them

21. SecurityPeople over estimate their own securityCloud is generally saferComplex passwordsSecure loginsLog off shared computers

22. Terms of serviceAll cloud services have ToSThese can be arbitrary

23. ReliabilityHow reliable is the service providerSLAs don’t matter

24. The case for business cloud computingFlexibility

25. Low entry costs

26. Scalability

27. AccessibilityMore informationwww.paulwallbank.comwww.netsmarts.com.aupaul@paulwallbank.com twitter: @paulwallbank

28. The Networked Business How Cloud Computing is revolutionising businessPaul Wallbank- Business Futurist, Author and SmartCompany ColumnistRene Sugo - Technical Director & Co-Founder, MyNetFoneDominic O’Hanlon - Chief Strategy Officer, MYOBModerated by Valerie Khoo

29. for‘Let’s Talk Business’Rene SugoTechnical Director & Co-founderSlide 19www.mynetfone.com.au

30. What are “cloud” phone systems?Referred to as VoIP, Hosted PBX or Virtual PBXDeliver PBX-style call features over the internet connectionNo need to buy and maintain expensive PBX equipmentIdeal for small and medium businesses as there is less capital expense to get the same call features as larger organisationsFlexible and scalableFor example, features include: auto-attendant, call transfer, call groups, call forwarding, extension dialling and more20Commercial in Confidence

31. 21Commercial in ConfidenceWhat are “cloud” phone systems?

32. Uptake of hosted telephony22Commercial in ConfidenceSource MyNetFone business sales – Q1/2011

33. Your phone number is key23Commercial in Confidence

34. Benefits of “cloud”24Commercial in Confidence

35. Service Offering: Virtual PBXSlide 25Commercial in Confidence

36. Call FeaturesYou get the same call features as large corporations, but without the need to purchase and configure complex PBX equipment:Voicemail & voicemail to email for each userAuto-attendant (IVR)Music on holdCall groupsExtension dialling and call transfers Call ForwardingAnd more26Commercial in Confidence

37. Which businesses can take advantage of Virtual PBX today?27Commercial in Confidence

38. Costs & Benefits compared to traditional Phone SystemsUpfront savings on equipmentQuick set-up - voice services provisioned within 7 business daysPre-configured Virtual PBX equipment ready to ‘plug & play’Reduced maintenance spending – no technician required on site to make changesEasy to grow or downsizeFlexibilityMonthly savings on call spend28Commercial in Confidence

39. Bill Analysis Example29Commercial in ConfidenceBill analysis for Air EnergiGlobal recruitment company supporting oil and gas capital development projects around the worldA recent happy MyNetFone Virtual PBX customerAchieved 80% savings on monthly phone billsBenefit from expandability of the system – add a few new phones & users every couple of monthsWith MyNetFone you could save $3289 per month off your phone bill. That is an amazing 80%

40. Case StudyInconsult is a risk management consulting companyUsing Virtual PBX for 2 years4 line plan with 8 seats/handsets30Commercial in ConfidencePutting the system together was surprisingly simple and it works the first time around. No manuals, no technicians, just plug the phones in and they work! It was easier than setting up the coffee machine!C. Y. Wong, Director, Inconsult

41. About MyNetFoneMarket-leading VoIP provider in terms of size, reputation, innovation and service delivery standardsFast growth indicates market acceptance of our technology & that we are ‘doing things right’Publicly listed company, unlike most other VoIP providers - which means financial security, transparency and peace of mindProfitable operations mean we are here for the long termNumerous awards for innovation, performance, strength of core technology31Commercial in Confidence

42. 32Commercial in ConfidenceMNF VoIP Solutions for Business

43. ASX-listed, accountable, profitable and fast-growing companyLocal Business Support Team99.9% network uptime & solid network infrastructureService Level Agreements (SLA’s)Tested for compatibility with all major IP-PBX brands33Commercial in ConfidenceWhat sets us apart:Quality

44. Behind the scenesThe MyNetFone cloud quick stats:24 Points of presence around Australia, New Zealand and SingaporeDedicated high speed national fibre optic networkOver 150 servers, or 600 processing coresOver 40 Terrabytes of storage – backed up every dayWith over 3 Gigbit/sec connectivity to the internetOver 80 dedicated engineers dedicated to supporting the infrastructure and our customers34Commercial in ConfidenceUsing a cloud service can give you access to technology, infrastructure and expertise that small businesses can’t build themselves.

45. 35Commercial in ConfidenceBehind the scenesThat equates to over1.7 Billion conversation minutes per annum!

46. Thank you for your time.36Commercial in Confidence

47. The Networked Business How Cloud Computing is revolutionising businessPaul Wallbank- Business Futurist, Author and SmartCompany ColumnistRene Sugo - Technical Director & Co-Founder MyNetFoneDominic O’Hanlon - Chief Strategy Officer, MYOBModerated by Valerie Khoo

48. Enabling Connected BusinessDominic O’Hanlon, Chief Strategy Officer

57. ?

58. 2010 Survey of MYOB Clients*94% - Use the internet for business90% - Have a broadband connection74% - Use online banking41% - Buy Products on the internet30% - Email Marketing16% - Sell products or services online* MYOB 2010 Business Monitor

59. enabling connected business

61. 3426AccountRight15

63. Speed of the Desktop

64. Access to data: anywhere anytime

65. Data backup

66. Online \ Offline

67. Auto updatesAccountRightOnline

68. 3426AccountRight15

70. 3426AccountRight15

71. Connect with your clients & business partners

72. Thank You!

73. The Networked Business How Cloud Computing is revolutionising businessPlease join us at these upcoming Let’s Talk Business events:New Consumer - Trends and insights for SME advantage Tuesday 10 MayMobile Internet for SMEs – Because every customer is mobile Tuesday 7 JuneLeadership Exchange - Role models for success Tuesday 19 JulyTickets can be purchased tonight at the registration desk