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Website Masterclass
David Gilroy
Director of Stuff & Things
Everett Group - Jonathan Cross
Minimise “calls to action” per page
• One primary “call to action” per page
• Design in hierarchies where possible
• Hierarchies also good for SEO
Use directional clues
• Arrows
• Encapsulation
• Stand out colour
• Pathways
• Eyes & eyelines
Simplified forms
• Capture visitor data
• Keep forms short
• Only collect the data you REALLY need
Staff profiles
Mobile usage
• Find you
• Phone you
• View you
Who is using your website
How are they using it? - Clicktale
Do some PPC advertising
Location & remarketing ads
Google knows where you are!
Make Adtext relevant
Title = 25 characters
Description Line 1 = 35 characters
Description Line 2 = 35 characters
Display URL = 35 characters
• Current news
• Blogging
• Google likes to see big sites get bigger slowly
• Must be relevant to your intended audience
Improve your content marketing
Stock
&
Flow
Content laddering
• 5 x Tweet = 100 char (yep, not 140)
• 2 x FB/G+/LI = 100 words
• 1 x Blog post = 3-500 words
• 1/6 = Email newsletter = 1,000 words
Video…is the written word dead?
DirectLaw
SecureForms
• Enhanced customer service
• Allow clients to “self service”
Email marketing?
• Regular communication to your clients
• To stay in contact and reactive lapsed clients
• To drive a specific “call to action”
• Automatic drip marketing
• Event invitations, event follow ups
• Very cost effective in tough market
conditions
• What audiences
– Customers
– Prospects
– Partners
Newsletter Design
Tracking Clicks
Privacy Protection
Social Media
• It’s all about raising your profile
• It’s about engagement
• It’s about connecting with clients/prospects
• It takes time and commitment
• £40,000. Client won £100,000 of work!
• LinkedIn & Facebook advertising?
Website Masterclass Tips for Improving Content, Forms, and Marketing

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