Lecture 07 - 3rd April 2021.pptx
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The document discusses a lecture on project human resource and stakeholder management. It covers topics like the 10 knowledge areas from the Project Management Body of Knowledge (PMBOK), human resource management planning and team development, and stakeholder identification and management. The lecture addresses acquiring and developing a project team, managing team conflicts, and identifying and planning engagement with internal and external stakeholders.
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- 1. Project Management Lecturer: Haris Jaswal Program: BA (Hons) in Business Studies (BABS)
- 2. Lecture: 07 Project Human Resource & Stakeholder Management PMBOK Knowledge Areas Project Human Resource Management Human Resource Management Overview Plan Human Resource Team Acquiring Team Developing a Project Team Manage a Project Team: Resolving Conflict Project Stakeholder Management Critical Path Method (CPM) Cost Management Cost Budgeting Cost Control Project Management Objectives Project Quality Management
- 3. PMBOK 10 Knowledge Areas (2013) Deliverable objectives of the project Scope Time Cost Quality Means of achieving the deliverables objectives Integration Human Resources Communication Risk Procurement Stakeholders
- 4. Project Human Resource Management Reference material: PMBOK, 2013
- 5. Professional Needs Interesting and challenging work Professionally stimulating work environment Professional growth Tangible rewards Technical expertise (within the team) Management assistance in problem-solving Clearly defined objectives and roles Job security Senior management support Good interpersonal relations Proper planning Open communications
- 6. Making individuals feel that they belong where they are Placing individuals in positions for which they are properly trained Letting employees know how their efforts fit into the big picture Providing Security
- 7. Driving Factors to Work Satisfaction What are the top 3 factors that are important to you as en employee? 1. Sense of achievement 2. Recognition of ability 3. Interesting work 4. Responsibility 5. Promotion 6. Earnings 7. Boss’s attitude 8. Work conditions 9. Boss’ technical skills 10. Company policies, administration and communication
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- 11. Plan Human Resource Team PMBOK, 2013, p.262
- 12. Plan Human Resource Team PMBOK, 2013, p.262
- 13. Acquiring Team PMBOK, 2013, p.270
- 14. Acquiring a Team PMBOK, 2013, p.271
- 15. Developing a Project Team PMBOK, 2013, p.276
- 16. Develop Project Team Training: formal/informal Set ground rules Colocation: place members of team in same location Provide recognition and rewards Performance assessments
- 17. Manage a Project Team: Resolving Conflict Conflict management to increase productivity PMBOK, 2013, p.283
- 18. Project Stakeholder Management Reference material: PMBOK, 2013
- 19. Stakeholders “Project stakeholder are persons or organizations who are actively involved in the project, or whose interests may be positively or negatively affected by the performance or completion of the project. Stakeholders may also exert influence over the project, its deliverables, and the project team members.”
- 20. Key Stakeholders Project manager Person managing the project Customer/user Project/product user Performing organisation Firm whose employees are most involved in the project work Project team members The group/team performing the project work Project management team Members of project team directly involved in mangement activities Sponsor Person/group that provide financial resources Influencers Those not directly related to the use of project’s result/product but can influence the project Project Management Office If it exists may have direct/indirect responsibility for project outcome
- 21. Identify Stakeholders PMBOK, 2013, p.397
- 22. Identify Stakeholders PMBOK, 2013, p.398
- 23. Plan Stakeholder Management PMBOK, 2013, p.402
- 24. Plan Stakeholder Management PMBOK, 2013, p.402
- 25. Thank You