Learning Cafe Online Forum 
Desperate Need to Reinvent the L&D professional in Australia 
1 
Thurs, Oct16 , 2014 
12 -1 PM AEST 
Ways to participate 
•QA box post questions 
•Use chat box 
•Twitter Backchannel - #lrncafe 
This presentation material is intended to provide a summary of the subject matter covered for training purposes only. It does not purport to be comprehensive or to definitive advice. 
Better Practices 
Experienced 
Panel
Blog 
Magazine 
Webinar Discussions 
UnConference 
Twitter 
Linkedin 
Facebook 
Coffee Catch Ups 
Capability Building Workshops 
Ideas to Action Community of Learning Professionals 
Building 
L&D 
Capability 
Please 
Join our newsletter list on learningcafe.com.au 
Spread the word (recorded webinar) 
Follow us @lrncafe 
Join our initiatives
Year End Webinar 
Date : Thurs 11 Dec 2014, 12 – 1 pm 
Register : http://bit.ly/lctalk9 
Learning Café UnConference 2015 
Limited to 150 only. 
Register: http://bit.ly/unconf15early 
Thurs, 26 February 2015 
Aust Tech Park, Sydney 
Panel of experienced managers and practitioners
Learning Café Theme Curation 
Does it explore the new or challenge the old 
Major impact on our profession? 
Is it being ignored or is there a lot of hype ? 
Does the community want to discuss it ? 
Can we do something with it in the workplace ? 
Does it contribute to our professional development
Introductions & Structure 
Les Lisz – Training Manager Projects at EnergyAustralia 
Rob Wilkins – Head of Learning for Aussie Home Loans 
Jeevan Joshi – Founder – Learning Cafe
TO BE OR NOT TO BE L&D ? 
Share via QA/Chat box 
•Solutions 
•Analysis 
•Stories 
•Views 
CASELET
What should Derek do ? 
Derek completes 15 yrs in L&D working his way up. Now a Business Learning Head 
Last 3 years productive. But budget cuts and eLearning reduce impact. 
Time to change company ? 
Market is competitive 
Caselet 
Should Derek Change Jobs ?
Les’s Solution 
•Started as a functional expert 
•Worked his way up 
•Became successful over a long time 
•Completed his Cert IV (and his Masters) 
•Became complacent? 
•Received a “jolt” in his world 
Derek’s scenario is common 
•Tight budget 
•More reliance on eLearning 
•Rapid delivery 
•Need to demonstrate value 
•Cuts in L&D headcount 
•Restructuring 
So is his company’s scenario 
•Help the business achieve its strategic priorities by: 
•Understanding what the priorities are (talking the language of business) 
•Add value by changing performance (learning is not the end game) 
•Partner with the business to make it happen 
•Measure and demonstrate value 
•Do it again, and again and again! 
What should Derek do? 
Become a performance consultant
Call for action 
Change from this: Talking about learning Evaluate volume Focus on programs Focus on the event (Equip) Talk only formal Think hours Ignore technology 
To this: 
Talking about performance 
Evaluate impact (ROI) 
Focus on multiple solutions 
Focus on the journey (Align and Sustain) 
Talk informal too (70/20/10) 
Think minutes 
Embrace technology 
Adapted from “It’s a Good Time to be a Learning Leader” by Nigel Paine
Jeevan’s Solution 
Options 
Continue as is 
Prepare for Career Change 
Focus on changed capability 
Stable till it is stable. 
Uncertainty 
New skills required 
New start. Longer career Drop in income Start at bottom 
New skills Steep learning curve Lower position ?
How did you get into Learning ? 
You 
Said
Would you consider going back to the function you came from ? If “No”, please let us know via chat box, why not ? If “yes”, are you planning to ? 
Note: 
Is mobility to other professions, a victim of the Australian practice of hiring people with similar industry and job experience ?
How long have you been in Learning ? 
Average per participant = 11 years 
You 
Said
Is Learning a profession ? There are no real prerequisites ? Has this effected the development of the profession. 
Note: Unconference has a stream – Developing our profession Attendance at this stream is the lowest compared to other streams We discussed 
•Building a stronger L&D function 
•L&D Careers Thrive, Survive or Suicide?
What is your involvement with Learning ? 
You Said
What are the trends we are observing about the quality and quantity L&D jobs ? Will this trend continue or will things change if the economy picks up ?
Learning Café Point of View 
17 
0 
5 
10 
15 
20 
25 
Yes - a lot 
Some 
We are OK 
We have above average capability. 
Do Learning Professionals need to enhance their own capability to achieve Learning excellence ? 
Aspiring for Learning Excellence in Australia. Are we in the race ? July 2013, Webinar
What does the Learning professional need to prepare ? 
You 
Said
HR Outlook Oct 2013 CIDP
Developing Capabilities 
20 
0 
5 
10 
15 
20 
25 
Business or commercial acumen 
Digital acumen 
Industry acumen (ie know the industry better) 
Financial acumen 
Learning Community should Become aware that reaching excellence in a process. There are frameworks available. Look to the academic sector for better practices and lessons learnt. Develop capabilities i.e. business and digital acumen to help with journey to excellence. 
Aspiring for Learning Excellence in Australia. Are we in the race ? July 2013, Webinar
Is the Learning profession prepared for the future ? 
You 
Said
There are new literacies needed 
Social networking Transliteracy Privacy maintenance Identity management Creating content Organising content Reusing/repurposing content Filtering and selecting information extract meaning and significance
To help with skillsets that are transforming 
Operational skills and knowledge 
Medium-related skills and knowledge 
Communication and collaboration 
Information management 
Learning and problem solving 
Meaningful participation 
Intercultural and collaborative attitude 
Critical attitude 
Creative attitude 
Responsible attitude 
Autonomous attitude
Count of What is your view of the future of Learning ? 
7Eleven - Details 
You 
Said
What will L&D look like in the future ? What are drivers behind the change and is the Learning professional adapting well enough to the change ?
CIPD View 
L&D workloads increasing 
The trend to become more business-focused continues 
Fall in the median training budget per employee 
Mixed views regarding the future of L&D 
Annual survey report 2014 CIPD
New Roles Emerge for Learning and Development 
From line leader business needs to enterprise performance opportunities 
From high-quality service to proactive influence 
From teaching skills and knowledge to building effective learning habits 
From an employee-centric to a network- centric model of learning 
From encouraging on-the-job learning to architecting it. 
Jean Martin, Thomas Handcock, CEB
2020 Forecast Creating the Future of Learning 
•Personal Metrics, Visual Literacy, Games as Practice 
Pattern Recognition 
•Personal fabrication, Citizen R&D, Networked Artisans 
The Maker Economy 
•Learning Commons, Personal Learning Ecologies, Educitizens 
New Civil Discourse 
•Learning Grids, Shadow “schools” 
Platforms for Resilience 
•Transliteracy, Collective Sensemaking 
Amplified Organisation 
•Nueroscience impact on Learning 
Altered Bodies
Roles for 2020 
Learning Fitness Instructor 
Assessment Designer 
Learning Journey Mentor 
Edu-vator 
Community Intelligence Cartographer
Learning Café View 
Time -> 
2014 Now 
2020 
Face to Face 
Online Learning – Legacy /compliance approach 
Online Learning – Next Gen 
Self Organising Learning 
Tin Can 
L&D Capability Jump 1 
L&D Capability Jump
What is Learning Cafe Doing About It ? 
Converting talk and ideas to action MOOCSs for Employee Learning White paper released based on thinking of 20 Australian organisations 
Raising awareness 
Community of Learning professionals 
Blogs, webinars etc 
Business Acumen Competitive Event for L&D professionals 
Capability Development 
Deep Dive Workshops 
Business Acumen 
Digital Acumen
www.learningcafe.com.au 
learningcafemag 
http://bit.ly/lcafefb 
blogs 
learning conversations 
free resources 
workshops 
UnConference 2015 
25th Feb Sydney Melbourne 
Webinar recording, ebooks, L&D frameworks 
Building Effective Employee Social Networks 
34 
Open source initiatives
THANK YOU 
Short feedback questionnaire - http://bit.ly/lcafewebinarfeedback 
Please sign up for our weekly blog summary at 
www.learningcafe.com.au
Why this topic ? 
Does it explore the new or challenge the old ? 
Major impact on our profession? 
Is it being ignored or is there a lot of hype ? 
Does the community want to discuss it ? 
Can we do something with it in the workplace ? 
Does it contribute to our professional development

Desperate Need to Reinvent the L&D professional in Australia – Learning Cafe Online Forum

  • 1.
    Learning Cafe OnlineForum Desperate Need to Reinvent the L&D professional in Australia 1 Thurs, Oct16 , 2014 12 -1 PM AEST Ways to participate •QA box post questions •Use chat box •Twitter Backchannel - #lrncafe This presentation material is intended to provide a summary of the subject matter covered for training purposes only. It does not purport to be comprehensive or to definitive advice. Better Practices Experienced Panel
  • 2.
    Blog Magazine WebinarDiscussions UnConference Twitter Linkedin Facebook Coffee Catch Ups Capability Building Workshops Ideas to Action Community of Learning Professionals Building L&D Capability Please Join our newsletter list on learningcafe.com.au Spread the word (recorded webinar) Follow us @lrncafe Join our initiatives
  • 3.
    Year End Webinar Date : Thurs 11 Dec 2014, 12 – 1 pm Register : http://bit.ly/lctalk9 Learning Café UnConference 2015 Limited to 150 only. Register: http://bit.ly/unconf15early Thurs, 26 February 2015 Aust Tech Park, Sydney Panel of experienced managers and practitioners
  • 4.
    Learning Café ThemeCuration Does it explore the new or challenge the old Major impact on our profession? Is it being ignored or is there a lot of hype ? Does the community want to discuss it ? Can we do something with it in the workplace ? Does it contribute to our professional development
  • 5.
    Introductions & Structure Les Lisz – Training Manager Projects at EnergyAustralia Rob Wilkins – Head of Learning for Aussie Home Loans Jeevan Joshi – Founder – Learning Cafe
  • 6.
    TO BE ORNOT TO BE L&D ? Share via QA/Chat box •Solutions •Analysis •Stories •Views CASELET
  • 7.
    What should Derekdo ? Derek completes 15 yrs in L&D working his way up. Now a Business Learning Head Last 3 years productive. But budget cuts and eLearning reduce impact. Time to change company ? Market is competitive Caselet Should Derek Change Jobs ?
  • 8.
    Les’s Solution •Startedas a functional expert •Worked his way up •Became successful over a long time •Completed his Cert IV (and his Masters) •Became complacent? •Received a “jolt” in his world Derek’s scenario is common •Tight budget •More reliance on eLearning •Rapid delivery •Need to demonstrate value •Cuts in L&D headcount •Restructuring So is his company’s scenario •Help the business achieve its strategic priorities by: •Understanding what the priorities are (talking the language of business) •Add value by changing performance (learning is not the end game) •Partner with the business to make it happen •Measure and demonstrate value •Do it again, and again and again! What should Derek do? Become a performance consultant
  • 9.
    Call for action Change from this: Talking about learning Evaluate volume Focus on programs Focus on the event (Equip) Talk only formal Think hours Ignore technology To this: Talking about performance Evaluate impact (ROI) Focus on multiple solutions Focus on the journey (Align and Sustain) Talk informal too (70/20/10) Think minutes Embrace technology Adapted from “It’s a Good Time to be a Learning Leader” by Nigel Paine
  • 10.
    Jeevan’s Solution Options Continue as is Prepare for Career Change Focus on changed capability Stable till it is stable. Uncertainty New skills required New start. Longer career Drop in income Start at bottom New skills Steep learning curve Lower position ?
  • 11.
    How did youget into Learning ? You Said
  • 12.
    Would you considergoing back to the function you came from ? If “No”, please let us know via chat box, why not ? If “yes”, are you planning to ? Note: Is mobility to other professions, a victim of the Australian practice of hiring people with similar industry and job experience ?
  • 13.
    How long haveyou been in Learning ? Average per participant = 11 years You Said
  • 14.
    Is Learning aprofession ? There are no real prerequisites ? Has this effected the development of the profession. Note: Unconference has a stream – Developing our profession Attendance at this stream is the lowest compared to other streams We discussed •Building a stronger L&D function •L&D Careers Thrive, Survive or Suicide?
  • 15.
    What is yourinvolvement with Learning ? You Said
  • 16.
    What are thetrends we are observing about the quality and quantity L&D jobs ? Will this trend continue or will things change if the economy picks up ?
  • 17.
    Learning Café Pointof View 17 0 5 10 15 20 25 Yes - a lot Some We are OK We have above average capability. Do Learning Professionals need to enhance their own capability to achieve Learning excellence ? Aspiring for Learning Excellence in Australia. Are we in the race ? July 2013, Webinar
  • 18.
    What does theLearning professional need to prepare ? You Said
  • 19.
    HR Outlook Oct2013 CIDP
  • 20.
    Developing Capabilities 20 0 5 10 15 20 25 Business or commercial acumen Digital acumen Industry acumen (ie know the industry better) Financial acumen Learning Community should Become aware that reaching excellence in a process. There are frameworks available. Look to the academic sector for better practices and lessons learnt. Develop capabilities i.e. business and digital acumen to help with journey to excellence. Aspiring for Learning Excellence in Australia. Are we in the race ? July 2013, Webinar
  • 21.
    Is the Learningprofession prepared for the future ? You Said
  • 23.
    There are newliteracies needed Social networking Transliteracy Privacy maintenance Identity management Creating content Organising content Reusing/repurposing content Filtering and selecting information extract meaning and significance
  • 24.
    To help withskillsets that are transforming Operational skills and knowledge Medium-related skills and knowledge Communication and collaboration Information management Learning and problem solving Meaningful participation Intercultural and collaborative attitude Critical attitude Creative attitude Responsible attitude Autonomous attitude
  • 25.
    Count of Whatis your view of the future of Learning ? 7Eleven - Details You Said
  • 26.
    What will L&Dlook like in the future ? What are drivers behind the change and is the Learning professional adapting well enough to the change ?
  • 27.
    CIPD View L&Dworkloads increasing The trend to become more business-focused continues Fall in the median training budget per employee Mixed views regarding the future of L&D Annual survey report 2014 CIPD
  • 28.
    New Roles Emergefor Learning and Development From line leader business needs to enterprise performance opportunities From high-quality service to proactive influence From teaching skills and knowledge to building effective learning habits From an employee-centric to a network- centric model of learning From encouraging on-the-job learning to architecting it. Jean Martin, Thomas Handcock, CEB
  • 30.
    2020 Forecast Creatingthe Future of Learning •Personal Metrics, Visual Literacy, Games as Practice Pattern Recognition •Personal fabrication, Citizen R&D, Networked Artisans The Maker Economy •Learning Commons, Personal Learning Ecologies, Educitizens New Civil Discourse •Learning Grids, Shadow “schools” Platforms for Resilience •Transliteracy, Collective Sensemaking Amplified Organisation •Nueroscience impact on Learning Altered Bodies
  • 31.
    Roles for 2020 Learning Fitness Instructor Assessment Designer Learning Journey Mentor Edu-vator Community Intelligence Cartographer
  • 32.
    Learning Café View Time -> 2014 Now 2020 Face to Face Online Learning – Legacy /compliance approach Online Learning – Next Gen Self Organising Learning Tin Can L&D Capability Jump 1 L&D Capability Jump
  • 33.
    What is LearningCafe Doing About It ? Converting talk and ideas to action MOOCSs for Employee Learning White paper released based on thinking of 20 Australian organisations Raising awareness Community of Learning professionals Blogs, webinars etc Business Acumen Competitive Event for L&D professionals Capability Development Deep Dive Workshops Business Acumen Digital Acumen
  • 34.
    www.learningcafe.com.au learningcafemag http://bit.ly/lcafefb blogs learning conversations free resources workshops UnConference 2015 25th Feb Sydney Melbourne Webinar recording, ebooks, L&D frameworks Building Effective Employee Social Networks 34 Open source initiatives
  • 35.
    THANK YOU Shortfeedback questionnaire - http://bit.ly/lcafewebinarfeedback Please sign up for our weekly blog summary at www.learningcafe.com.au
  • 36.
    Why this topic? Does it explore the new or challenge the old ? Major impact on our profession? Is it being ignored or is there a lot of hype ? Does the community want to discuss it ? Can we do something with it in the workplace ? Does it contribute to our professional development