SlideShare a Scribd company logo
www.erlang-solutions.com
Lean
Story Telling
Nicolas Vérité
How to shape a message
for better communication
(TopSol Playbook)
Day 1, Tuesday 28th Nov
11:00-13:30 Room D
www.erlang-solutions.com
Who am I?
Nicolas Vérité (Nÿco)
@nyconyco
nicolasverite
Product Owner for MongooseIM (by Erlang Solutions)
Writer & President @ LinuxFr.org
Meetups @ Lean Startup Experience
Workshops & serious games designer
nicolas.verite@erlang-solutions.com
www.erlang-solutions.com
Who are you?
Name
Role
Why this workshop
www.erlang-solutions.com
Live sharing?
Pics & Text
▸ Twitter
▸ LinkedIn
▸ Google+
▸ Facebook
▸ Instagram
▸ ...
www.erlang-solutions.com
Selfie?
www.erlang-solutions.com
Learning objectives
1. Shape a lightweight and minimalist story, to a
fully developed narrative
2. Learn by listening, visualizing, doing, and
sharing impressions and experience
3. Reboot your own message, by using a flexible
articulation
4. Learn from the crowd with a large variety of
useful cases
www.erlang-solutions.com
Lecture
Practice
Retrospective
Timebox: 2h30
www.erlang-solutions.com
Visual
Auditory
Kinesthetic
LEARN
www.erlang-solutions.com
Shu Ha Ri
Learn
the rules
Bend
the rules
Break
the rules
www.erlang-solutions.com
Build
Measure
Learn
www.erlang-solutions.com
Merciless benevolence
Complacent violence
www.erlang-solutions.com
www.erlang-solutions.com
www.erlang-solutions.com
www.erlang-solutions.com
User
Experience
Business
Technology
DESIRABILITY
FEASIBILITY
VIABILITY
www.erlang-solutions.com
Lean/Agile Story Telling!
Simple recipes
www.erlang-solutions.com
Make enterprise communication smooth
www.erlang-solutions.com
www.erlang-solutions.com
That was story telling
www.erlang-solutions.com
TopSol Playbook
Playbook: humble, simple, serious game
TopSol: To - P - Sol
to: target
P problem
Sol solution
Recipes, with ingredients, flexible, with options
www.erlang-solutions.com
Managing expectations
NOPE
Once upon a time
Novel, screenwriting
Elevator/investor pitch
YISS
Business
Products & services
Intra and inter-team
www.erlang-solutions.com
Basic
Expanded
Full
Shrinked
Wat?
TopSol Playbook
www.erlang-solutions.com
Basic TopSol Playbook 1/5
Target: who is your solution for? What types of roles, what
personas/profiles?
Problem: what is their most painful issue? Spend MOAR time
here! Not the lack of your solution!
Solution: your solution. Spend LESS time here!
www.erlang-solutions.com
Expanded TopSol Playbook 2/5
Target: who is your solution for? What types of roles, what
personas/profiles?
Empathy: what do they see, hear, feel everyday? Walk in
their shoes
Problem: what is their most painful issue? Spend MOAR time
here! Not the lack of your solution!
Consequences: impact of the problem on their everyday life
Solution: your solution. Spend LESS time here!
Benefits: better, stronger, fast (facts and figures?)
www.erlang-solutions.com
Full TopSol Playbook 3/5
Context: in what environment do they evolve? What is their history,
geolocation, vertical/industry?
Target: who is your solution for? What types of roles, what
personas/profiles?
Empathy: what do they see, hear, feel everyday? Walk in
their shoes
Problem: what is their most painful issue? Spend MOAR time
here! Not the lack of your solution!
Consequences: impact of the problem on their everyday
life
Solution: your solution. Spend LESS time here!
Benefits: better, stronger, fast (facts and figures?)
Why: what do you do to change the world?
www.erlang-solutions.com
Shrink TopSol Playbook 4/5
Remove everything
Keep only the necessary
One sentence
(Unique) Value Proposition
The MVP of a message
Extremely difficult
www.erlang-solutions.com
Wat? TopSol Playbook 5/5
Repeat some elements
Remove some elements
Add some elements
Re-order
Reinforce with visuals
Strengthen with body language
Add your magic
www.erlang-solutions.com
Inspirations
Monomyth, the hero’s journey
The Golden Circle, Simon Sinek
Lean Canvas, Ash Maurya
www.erlang-solutions.com
Usage
Agile
Lean Startup
Design
Marketing
Sales
www.erlang-solutions.com
Let’s practice
A4 paper
Sticky notes
5 steps
www.erlang-solutions.com
Retrospective
What I hated, disliked
What I suggest to improve, change
What I liked, loved
What I have learnt
How I will you use Story Telling from tomorrow on
www.erlang-solutions.com
Homework
Apply and teach
Test and adapt
Feedback and break
www.erlang-solutions.com
Learning objectives
1. Shape a lightweight and minimalist story, to a
fully developed narrative
2. Learn by listening, visualizing, doing, and
sharing impressions and experience
3. Reboot your own message, by using a flexible
articulation
4. Learn from the crowd with a large variety of
useful cases
www.erlang-solutions.com
Selfie?
www.erlang-solutions.com
Thanks, dzieki, merci

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