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LEAN Business Plan
Liran Rorlich
IDC IEC Club 11/12/16
What are we going to talk about?
 What’s Lean?
 How to build a business plan using lean methodology?
 Assignment
 Presentations
“If you don’t know
where you are going, any
road will get you there”
What’s Lean Startup?
MVP?
MVP: Minimal Viable Product
A version of a new
product which allows
to collect the
maximum amount of
validated learning
about customers
with the least effort.
“The devil is in the details”
Vision?
Goal?
Problem?
Solution?
Measure?
Target Market?
Customers?
Early Adopters?
Competitors?
Competitive
Advantage?
Introducing: The Lean Canvas
1. Who: Customers & Users
 What’s the difference?
 Take 1 category and focus/split
 Tag separate segments (#Parents, #Moms, #Kids, #Family, #CEO’s…)
 User Stories
2. Why: The Problem
 3 Problems
 Who are your competitors?
 Direct/indirect
‫בחניה‬ ‫מחסור‬
‫בת‬"‫א‬
‫מדי‬ ‫יותר‬ ‫יש‬ ‫כי‬
‫הכביש‬ ‫על‬ ‫רכבים‬
‫התחבורה‬ ‫כי‬
‫על‬ ‫הציבורית‬
‫הפנים‬
‫מספיק‬ ‫אין‬ ‫כי‬
‫אלטרנטיבות‬
‫ציבורית‬ ‫לתחבורה‬
‫לא‬ ‫הממשלה‬ ‫כי‬
‫בזה‬ ‫מתעסקת‬
‫מרוויחה‬ ‫היא‬ ‫כי‬
‫על‬ ‫ממיסוי‬ ‫יותר‬
‫רכבים‬
‫על‬ ‫התשתיות‬ ‫כי‬
‫הפנים‬
‫לא‬ ‫הממשלה‬ ‫כי‬
‫מספיק‬ ‫משקיעה‬
‫מרוויחה‬ ‫היא‬ ‫כי‬
‫על‬ ‫ממיסוי‬ ‫יותר‬
‫רכבים‬
‫רגולציה‬
‫מדי‬ ‫יותר‬ ‫כי‬
‫עובדים‬ ‫אנשים‬
‫בת‬"‫א‬
‫המשכורות‬ ‫כי‬
‫יותר‬ ‫גבוהות‬
‫יכולות‬ ‫החברות‬ ‫כי‬
‫לעצמן‬ ‫להרשות‬
‫מרוויחות‬ ‫הן‬ ‫כי‬
‫כסף‬ ‫מלא‬
‫מדי‬ ‫יותר‬ ‫כי‬
‫יוצאים‬ ‫אנשים‬
‫לת‬"‫א‬
‫מספיק‬ ‫אין‬ ‫כי‬
‫בילוי‬ ‫מקומות‬
‫לת‬ ‫מחוץ‬"‫א‬
‫פחות‬ ‫זה‬ ‫כי‬
‫כלכלית‬ ‫משתלם‬
‫האנשים‬ ‫רוב‬ ‫כי‬
‫לת‬ ‫יוצאים‬"‫א‬
‫חניונים‬ ‫מעט‬ ‫יש‬ ‫כי‬
‫לכמות‬ ‫ביחס‬
‫הרכבים‬
‫שטח‬ ‫לקנות‬ ‫כי‬
‫יקר‬ ‫זה‬ ‫לחניה‬
...
Whyx5 Brainstorming
3. How much: Revenue Streams
 Who is going to pay for your solution?
 How much and how people pay for existing solutions?
 How much time people waste on existing solutions?
 Ex: “SaaS: 30 day free trial, then $500/year”
4. What: The Solution
 How can we solve each problem?
 Breakdown the problem/solution
SolutionProblem
Instant, no upload sharing.#Parents sharing lots of photos and
videos is time consuming
Integration with popular tools like iCloud,
iPhoto etc
#Parents have no free time
5. UVP: Unique Value Proposition
 Combine the problem
and the solution (the
benefit)
 Be specific – no
buzzwords!
Ex: “Share your entire
photo and video
library in under 5
minutes”
5. UVP: Unique Value Proposition
 High-level concept
The X for Y
Airbnb for X
Youtube for X
Front = Slack for
external
communications
6. Channels: Your path to customers
Start planning
from day 1
Inbound (Scalable)Outbound
Content MarketingList of 1st degree connections
WOMIntro’s
CRMEmail list (Launchrock)
ReferralsAdwords/Facebook ads
SEOCold calls/emails
Social Media & BlogSocial Media & Blog
Events sponsorshipsEvents sponsorships
Outbound Marketing vs.Inbound Marketing
7. Key Metrics: How your business is doing?
 Minimum Success Criteria
“the smallest outcome that would
deem the project a success for you
X years from now”
7. Key Metrics
More KPI’s:
 Cost Per Acquisition
 Lifetime Value
 NPS (Net Promoter Score)
 Churn Rate
8. Cost Structure: Your fix and variable costs
i.e – Launch
Hosting: Amazon 120USD x 6months
People costs: 40hrs*$65/h - $10k/month
9. The Unfair Advantage
A real unfair advantage is
something that can not
be easily copied or
bought
BullshitUnfair
First to market / time to marketInside Information
More / Less featuresPersonal domain/industry authority
Design / UXA dream team (track record)
* Also a dream investor/s
PassionExisting customers
DeterminationThe right celebrity endorsements
CreativityLarge network effects
Other buzzwords…Owned community
High SEO rankings
Patents
Core values
Unfair vs. Bullshit advantages
Now it’s your turn.
1. Team up
2. Go to leanstack.com and create an account
3. Create a canvas
4. Choose 1 team member that will present it
“If you don’t know
where you are going, any
road will get you there”
Thank You.

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Build Lean Business Plans Using MVP Methodology

  • 1.
  • 2. LEAN Business Plan Liran Rorlich IDC IEC Club 11/12/16
  • 3. What are we going to talk about?  What’s Lean?  How to build a business plan using lean methodology?  Assignment  Presentations
  • 4. “If you don’t know where you are going, any road will get you there”
  • 7. MVP: Minimal Viable Product A version of a new product which allows to collect the maximum amount of validated learning about customers with the least effort.
  • 8. “The devil is in the details”
  • 9.
  • 10.
  • 13. 1. Who: Customers & Users  What’s the difference?  Take 1 category and focus/split  Tag separate segments (#Parents, #Moms, #Kids, #Family, #CEO’s…)  User Stories
  • 14. 2. Why: The Problem  3 Problems  Who are your competitors?  Direct/indirect
  • 15. ‫בחניה‬ ‫מחסור‬ ‫בת‬"‫א‬ ‫מדי‬ ‫יותר‬ ‫יש‬ ‫כי‬ ‫הכביש‬ ‫על‬ ‫רכבים‬ ‫התחבורה‬ ‫כי‬ ‫על‬ ‫הציבורית‬ ‫הפנים‬ ‫מספיק‬ ‫אין‬ ‫כי‬ ‫אלטרנטיבות‬ ‫ציבורית‬ ‫לתחבורה‬ ‫לא‬ ‫הממשלה‬ ‫כי‬ ‫בזה‬ ‫מתעסקת‬ ‫מרוויחה‬ ‫היא‬ ‫כי‬ ‫על‬ ‫ממיסוי‬ ‫יותר‬ ‫רכבים‬ ‫על‬ ‫התשתיות‬ ‫כי‬ ‫הפנים‬ ‫לא‬ ‫הממשלה‬ ‫כי‬ ‫מספיק‬ ‫משקיעה‬ ‫מרוויחה‬ ‫היא‬ ‫כי‬ ‫על‬ ‫ממיסוי‬ ‫יותר‬ ‫רכבים‬ ‫רגולציה‬ ‫מדי‬ ‫יותר‬ ‫כי‬ ‫עובדים‬ ‫אנשים‬ ‫בת‬"‫א‬ ‫המשכורות‬ ‫כי‬ ‫יותר‬ ‫גבוהות‬ ‫יכולות‬ ‫החברות‬ ‫כי‬ ‫לעצמן‬ ‫להרשות‬ ‫מרוויחות‬ ‫הן‬ ‫כי‬ ‫כסף‬ ‫מלא‬ ‫מדי‬ ‫יותר‬ ‫כי‬ ‫יוצאים‬ ‫אנשים‬ ‫לת‬"‫א‬ ‫מספיק‬ ‫אין‬ ‫כי‬ ‫בילוי‬ ‫מקומות‬ ‫לת‬ ‫מחוץ‬"‫א‬ ‫פחות‬ ‫זה‬ ‫כי‬ ‫כלכלית‬ ‫משתלם‬ ‫האנשים‬ ‫רוב‬ ‫כי‬ ‫לת‬ ‫יוצאים‬"‫א‬ ‫חניונים‬ ‫מעט‬ ‫יש‬ ‫כי‬ ‫לכמות‬ ‫ביחס‬ ‫הרכבים‬ ‫שטח‬ ‫לקנות‬ ‫כי‬ ‫יקר‬ ‫זה‬ ‫לחניה‬ ... Whyx5 Brainstorming
  • 16.
  • 17. 3. How much: Revenue Streams  Who is going to pay for your solution?  How much and how people pay for existing solutions?  How much time people waste on existing solutions?  Ex: “SaaS: 30 day free trial, then $500/year”
  • 18. 4. What: The Solution  How can we solve each problem?  Breakdown the problem/solution SolutionProblem Instant, no upload sharing.#Parents sharing lots of photos and videos is time consuming Integration with popular tools like iCloud, iPhoto etc #Parents have no free time
  • 19. 5. UVP: Unique Value Proposition  Combine the problem and the solution (the benefit)  Be specific – no buzzwords! Ex: “Share your entire photo and video library in under 5 minutes”
  • 20. 5. UVP: Unique Value Proposition  High-level concept The X for Y Airbnb for X Youtube for X Front = Slack for external communications
  • 21. 6. Channels: Your path to customers Start planning from day 1
  • 22. Inbound (Scalable)Outbound Content MarketingList of 1st degree connections WOMIntro’s CRMEmail list (Launchrock) ReferralsAdwords/Facebook ads SEOCold calls/emails Social Media & BlogSocial Media & Blog Events sponsorshipsEvents sponsorships Outbound Marketing vs.Inbound Marketing
  • 23. 7. Key Metrics: How your business is doing?  Minimum Success Criteria “the smallest outcome that would deem the project a success for you X years from now”
  • 24. 7. Key Metrics More KPI’s:  Cost Per Acquisition  Lifetime Value  NPS (Net Promoter Score)  Churn Rate
  • 25. 8. Cost Structure: Your fix and variable costs i.e – Launch Hosting: Amazon 120USD x 6months People costs: 40hrs*$65/h - $10k/month
  • 26. 9. The Unfair Advantage A real unfair advantage is something that can not be easily copied or bought
  • 27. BullshitUnfair First to market / time to marketInside Information More / Less featuresPersonal domain/industry authority Design / UXA dream team (track record) * Also a dream investor/s PassionExisting customers DeterminationThe right celebrity endorsements CreativityLarge network effects Other buzzwords…Owned community High SEO rankings Patents Core values Unfair vs. Bullshit advantages
  • 28. Now it’s your turn. 1. Team up 2. Go to leanstack.com and create an account 3. Create a canvas 4. Choose 1 team member that will present it
  • 29.
  • 30.
  • 31. “If you don’t know where you are going, any road will get you there”

Editor's Notes

  1. שנת 1974, ריי קרוק (מייסד מקדונלדס) הוזמן לדבר עם סטודנטים לתואר שני בטקסס. ריי שאל את הסטודנטים "what business am I in”"? אף אחד לא הרים את היד. ריי שאל שוב "what business am I in". הסטודנטים צחקו, ואחד אמר בקול - "ריי, כל אידיוט יודע שאתה בעסקי ההמבוגרים". ריי גיחך ואמר "זה מה שחשבתי שתגידו". "חברים וחברות, אני לא בעסקי ההמבורגרים. אני בעסקי הנדל"ן. תחשבו על זה: ריי ידע שהמטרה העסקית העיקרית שלו היא למכור זיכיונות להמבורגרים שלו, אבל הוא מעולם לא התעלם מהמיקום. כל הזמן היה לו בראש שהגורם הקריטי ביותר להצלחה של כל זכיון הוא המיקום שלו. מה שעוד מדהים כאן – הוא שכל זכיין שרכש הזכות להשתמש בשם של מקדונלדס, גם משלם על השכירות. כיום מקדונלדס נחשבת לאחת הענקיות בתחום הנדל"ן, שבבעולתה הצמתים והרחובות הפינתיים המוכרים והמוערכים בעולם. והכי מצחיק זה שמקדונדלס לא מוציאה שקל, הזדכיינים משלמים לה על הכל.
  2. אז שלום לכולם, אני לירן ואני הולך להעביר לכם היום איך לייצר תכנית עסקית אפקטיבית בצורה יעילה. בלי בולשיט, בלי חפירות – ישר ולעניין, כי בעיני זו הדרך היחידה שזה בה זה עובד. אני אספר קצת על עצמי – אני בן 29, בוגר של הבינתחומי במנהל עסקים. היום אני מנכל - Clickwise חברה שמתעסקת בשיווק דיגיטלי וחוויית משתמש. יצא לי להיות שותף ולצפות בכמה רעיונות שהצליחו יותר והפכו למיזמים ובכמה שפחות, והבנתי שמעבר לאנשים שמאחורי המיזם – הדבר הכי חשוב הוא תוכנית עסקית. וזה מה שאני מתכוון להעביר לכם כאן היום. חשוב לי שתדעו – אני לא אעביר לכם באזוורדז ודברים שאני המצאתי, אלא מתודולוגיה וכלי פרקטי שמשתמשים בו בעסקים קטנים וגדולים ברחבי העולם.
  3. אז על מה נדבר היום?
  4. If you don’t know where you are going, any road will get you there אם אתם לא יודעים לאן אתם הולכים, כל דרך תוביל אתכם לשם. אנחנו חייבים להגדיר לאן אנחנו רוצים להגיע. הפוקוס הוא הדבר הכי חשוב, ובעיני הוא הסיבה העיקרית להכנת תכנית עסקית.
  5. איטרציות קצרות שלומדים מהן סבבים קצרים הספר של אריק רייס – lean startup. קחו מהספרייה. מישהו יודע מה זה MVP?
  6. מישהו יודע מה זה MVP?
  7. Minimal Viable Product A version of a new product which allows to collect the maximum amount of validated learning about customers with the least effort. Build, Measure, Learn iterations
  8. רעיון זה לא מספיק. אף אחד לא ייתן לכם כסף בהתבסס על הרעיונות שלכם. אם אתן לכולכם כאן רעיון ואחלק אתכם לקבוצות, כל קבוצה תכוון למקום אחר לגמרי (נבדוק את זה בהמשך). אתן עוד דוגמא
  9. מישהו מזהה? מי כאן היה בדרום אמריקה? אחי הגדול תכנן את הטיול אחרי צבא שלו לאוסטרליה וניוזילנד. לא רציתי לקחת לו את הרעיון... אז החלטתי לעשות טיול של 6 חודשים לדרום אמריקה עם עוד חבר נוסף. אולי אתם תופתעו, אבל אני לא היחיד שטייל בדרום אמריקה.... 
  10. אם תשוו את הטיול שלי לטיול של חברים אחרים שלי שהיו בדרום אמריקה... האם היה לנו אותו טיול? האם המטרות של הטיול שלנו היו זהות? האם השגנו אותן תוצאות? כנראה שלא... כל אחד חווה משהו אחר לגמרי. וזה בדיוק העניין של רעיונות – מה שחשוב באמת הוא התכנון, הפרטים הקטנים והיישום שלהם.
  11. הכל זה בסוף עניין של לשאול את השאלות הנכונות: מה החזון שלכם? מה המטרה שלכם? מה הבעיה שאתם רוצים לפתור? איך תפתרו אותה? איך אתם מתכוונים למדוד את ההצלחה שלכם? מה היתרון התחרותי שלכם? השאלה איך מנהלים את כל הדבר הזה במסודר ובאופן יעיל?
  12. אז הכלי שיעזור לנו בכל הבלאגן הזה, נקרא Lean Canvas/ (האתר הספציפי נקרא leanstack.com) הוא למעשה קנבס שמהווה לנו מפת דרך בכל התהליך. כמובן שאפשר לנהל את זה גם ב google docs... כל אחד והנוחות שלו... בניגוד לתכנית עסקית רגילה, ה lean canvas מיועד לשינויים. הוא משמש מסמך דינמי שעוזר לנו לנווט את הסטארטאפ שלנו במציאות משתנה באופן יעיל.
  13. בניגוד לדעה הרווחת – נכון יותר לחשוב קודם מי בכלל הולך להשתמש במוצר/ים שלכם לפני שאתם בכלל מתארים את הבעיה והפיתרון שלכם. תסתכלו על פייסבוק לדוגמא – הם התחילו מסטודנטים, ומיקדו את זה לסטודנטים ב ivy league (במכללות היוקרתיות). מי המשתמשים שלכם? מי הלקוחות? מה ההבדל? הלקוחות הם אלו שמשלמים לקחת תחום אחד ולחלק אותו. למשל: אנשי טכנולוגיה יכולים להתחלק ל – מתכנתים, מעצבים גרפיים, בלוגרים וכו'...
  14. אחרי שחשבנו על קהל היעד, נחשוב על הבעיה שאנחנו רוצים לפתור לו. 3 בעיות מי המתחרים שפותרים את הבעיות הללו?
  15. אחרי שחשבנו על קהל היעד, נחשוב על הבעיה שאנחנו רוצים לפתור לו. חניה בת"א כדוגמא הבעיה: מחסור בחניה בת"א למה? כי יש יותר מדי רכבים על הכביש למה? כי התחבורה ציבורית על הפנים למה? כי אין מספיק אלטרנטיבות לתחבורה ציבורית למה? כי הממשלה לא מתעסקת בזה למה? כי היא מרוויחה ממיסוי על הרכבים...
  16. מפת המתחרים – לוקחים 2 מדדים שהם הכי חשובים ומשבצים את המתחרים לבעיה שאני מנסה לפתור. הרעיון הוא שהפיתרון שאגיע אליו בסופו של דבר יהיה מוביל ב 2 המדדים שבחרתי. חניה בת"א כדוגמא
  17. הכנסות הם החמצן של העסק. אם אין הכנסות אין עסק.
  18. הרבה מאד יזמים מתחילים מהפיתרון. זו אולי אחת הסיבות לכישלון... וזו גם הסיבה שלא השקעתי בפיתרון – הוא הכי קל לנו למענה, הכי אינטואיטיבי. עם זאת, צריך להקפיד לפרק את הפיתרון לחלקים (בהתאם לבעיות – רצוי 3), ולענות על כל אחד בנפרד.
  19. אז אחרי הכל – יש המון אלטרנטיבות והמון פתרונות. צריך שישימו אלינו לב. WIFM – WHATS IN IT FOR ME ההבטחה שלנו ללקוחות – מה יצא להם מלהשתמש במוצר שלנו? חייבים לספק ערך.
  20. הרעיון הוא לחשוב על ערוצים סקלאביליים, ולא כאלו שישאבו את כל הזמן שלנו. לכן קיימת הפרדה בין inbound channels ל outbound channels.
  21. יש המון מטריקות שאפשר למדוד וזה כמובן משתנה בכל סוג של עסק. אפשר לקרוא על זה המון בגוגל ויש קורס מצוין כאן בבניתחומי שעוסק בניהול קשרי לקוחות ומתעסק הרבה בKPI’s. אני רוצה להתמקד ב minimum success criteria שהוא הכי חשוב והוא המצפן שלכם. מתחילים לחשוב בקטן. גם לגוגל בהתחלה היה מודל עסקי ריאלי, הם לא תכננו מהיום הראשון להיות מנוע החיפוש הגדול ביותר. מי שלא יודע – הייתה על הפרק הצעה לגוגל להמכר במיליון דולר מיאהו, ובסוף יאהו ירדו מזה... (2002) השתמשו ב 3 שנים בגג – מעבר לזה יהיה רחוק מדי ולא רלוונטי.
  22. NPS הוא גם כן מדד "ליני" ששואל את המשתמשים שאלה אחת בלבד "האם הייתם ממליצים על המוצר/חברה לחברים/מכרים"? בסולם של 0-10. כאשר 9-10 הם למעשה "הממליצים", 7-8 הם פאסיביים ו 0-6 הם ה"משמיצים". חישוב מדד NPS הוא אחוז ההמליצים פחות אחוז המשמיצים Churn Rate למשל ברבעון: כמות המשתמשים שעזבו חלקי כמות המשתמשים שהיו לי (מתיחלת הרבעון עד סופו)
  23. קחו חלון זמן קרוב וקטן – למשל: ההשקה עלויות קבועות ומשתנות
  24. עכשיו אתם – משימה: 25 דקות למי יש כבר רעיון? זו הזדמנות טובה לראות האם אפשר לעשות איתו משהו.
  25. אז אחרי שהצגתם ולסיכום – יש נתון חשוב שצריך להכיר – רוב הסטארטאפים נכשלים. יש כתבות ומחקרים שונים שמדברים על נתונים שונים, אבל כולם מדברים על אחוזים בודדים של סטארטאפים שמצליחים (ועל אחוזים נמוכים עוד יותר של כאלו שמצליחים "בגדול" או הופכים בסוף למה שאוהבים המשקיעים – Unicorn"
  26. החדשות הטובות: אתם כן יודעים מה צריך לעשות בכדי להצליח (רק אל תוותרו לעצמכם). ניסוי סטודנטים "מה תרצו לעשות בעתיד?"
  27. וזה שוב מחזיר אותנו למה שהתחלתי איתו את המצגת והדגשתי לאורכה – אם אנחנו לא יודעים לאן אנחנו הולכים, כל דרך תקח אותנו לשם. אז לסיכום – תגדירו לעצמכם את היעדים שלכם – ואני בטוח שתגשימו אותם.
  28. אז לסיכום – תגדירו לעצמכם את היעדים שלכם – ואני בטוח שתגשימו אותם. תודה רבה