The document emphasizes the importance of effective leadership through self-awareness, self-regulation, and empathy. It highlights the need for transparency, open communication, and enabling teams to work autonomously while creating a supportive environment. Additionally, it encourages leaders to invest in personal development and establish healthy routines to positively influence their team's dynamics.

1. Leading successfully,
by leading ourselves.
Aaron “Ron” Irizarry - @aaroni
Head of Credit Solutions Design - Capital One

2. “Leadership is not about being in
charge. Leadership is about taking
care of those in your charge.”
~ Simon Sinek
@aaroni

3. Assess and improve our EQ.
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4. Self-Awareness
The ability to recognize and understand your moods,
emotions, and drives, as well as their effect on others.
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5. Self-Regulation
The ability to control or re-direct disruptive impulses
and moods, to suspend judgement… To think before acting.
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6. Motivation
A passion to work for reasons that go beyond money
or status. The ability to pursue goals with energy
and persistence.
@aaroni

7. Empathy
The ability to understand the emotional makeup of
other people. Skilled in treating people according to
their emotional reactions.
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8. Social Skills
Proficiency in managing relationships and building
networks. An ability to find common ground.
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9. Lead with Vulnerability
and Transparency.
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10. When we are not transparent,
we erode trust, and encourage
assumption driven thinking.
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11. Show your team that you trust
them enough to share fears,
concerns, or setbacks with them.
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12. Communicating openly with
candor encourages collaboration,
collaboration that is rooted in trust.
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13. Adapt our communication styles
and leadership approaches.
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14. Make an effort to recognize how
the way I communicate
impacts others.
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15. Take the time to consider how
different perspectives, situations,
and contexts affect understanding
and perception.
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16. Be intentional in planning for
situations where ambiguity is
present, or confusion is possible.
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17. Take note of team member and
partner communication style and
learn to communicate on their terms.
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18. Lead through autonomy
and enablement.
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19. Model an autonomous working style.
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20. Get of the fu*king way.
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21. Bulid an understanding of your
team’s experiences, skills, and
challenges, that allows you to
enable them.
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22. Create a vision statement that
teams can use as a north star,
and hold ourselves (and them)
accountable to it.
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23. Check in with your team on a regular
basis to hear from them about what is
working, what isn’t, and where they
need you to show up.
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24. Establish personal norms.
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25. Our vibe sets a tone for the space
in which our teams work.
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26. Manage our time well so that we
can be present for our teams.
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27. Invest in our own personal
development.
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28. Establish healthy routines.
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29. Get a therapist.
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30. Vibe check.
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31. How we respond to frustrating
situations sends a message to
our teams.
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32. How we process and carry anxiety
has an impact on our team.
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33. How we talk about our partners
sends a message to our team.
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34. Our vibe sets a tone for the space
in which our teams work.
@aaroni

35. I got u.
We got u.
U got this.
@aaroni

36. Thank you.
Aaron “Ron” Irizarry - @aaroni
Head of Credit Solutions Design - Capital One