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Leadership Styles
Paul B. Thornton
Leadership Styles
Directing Discussing Delegating
•Tell Them
What How When
Give them a road map
One Way Communications
Leader Employee
Use the Directing Style
• Time constraints
• Inexperienced employee
• The task must be done a particular way
Issues with the
Directing Style
1. Too direct or not direct enough
1. Too direct or not direct
enough
2. Too many or missing details
• Too many details
Missing Details
To: All members of staff--
There will be one free drink per
person at this year’s summer party.
Also, please bring you own cup.
Regards, Management
1. Too direct or not direct enough
2. Too many or missing details
3. Communication breakdowns
Causes of Communication Breakdowns
• Confusing message
• Missing details
• Jargon
• Distractions
• Person isn’t listening
• No feedback
DIRECTING STYLE
Reward and recognize people when they
follow directions.
• Your hard-working and generally efficient
administrative assistant, Sue, has recently
been bringing in resumes and cover letters to
type for her unemployed husband. He has
been out of work for six weeks. This has
caused her regular work to be a bit
backlogged.
You (her manager) want this to stop. Using
the Directing Style explain what you would
say?
•Ask Questions
What How When
Two Way Communications
Leader Employee
Use the Discussing Style
• Time is available
• Opportunity to influence goals and plans
• Employee has experience, confidence, and
ideas related to the task
Issues with the
Discussing Style
1. Too much or too little discussion
Too Much Discussion
1. Too much or too little discussion
2. Creating an in-group and an out-group
29
In-group
X
X
X
X
X
X
X
X
Out-group
1. Too much or too little discussion
2. Creating an in-group and an out-group
3. Only focus on the numbers
Hard Data Soft Data
1. Too much or too little discussion
2. Creating an in-group and an out-group
3. Only focus on the numbers
4. Groupthink
Groupthink
Do we
agree? Yes
Yup Agree
Yes I Agree
Bad
idea
We’re
doomed
No
DISCUSSING STYLE
Reward and recognize people when they
contribute and share their ideas.
• Your hard-working and generally efficient
administrative assistant, Sue, has recently
been bringing in resumes and cover letters to
type for her unemployed husband. He has
been out of work for six weeks. This has
caused her regular work to be a bit
backlogged.
You (her manager) want this to stop. Using
the Discussing Style explain what you would
say?
Take care of this…
• Delegating
…I want you to research the problem
and identify several recommendations
by this Friday.
Use the Delegating Style
• …When the employee has the experience,
skills, and motivation to do the task
Issues with the
Delegating Style
1. Too much or too little delegation
Too Much Too Little
1. Too much or too little delegation
2. Delegate--then jump back in
1. Too much or too little delegation
2. Delegate--then jump back in
3. Wrong person for the task
Like throwing a non-swimmer in the deep end of
the pool.
DELEGATING STYLE
Reward and recognize people when
they work independently and get
the job done.
• Your hard-working and generally efficient
administrative assistant, Sue, has recently
been bringing in resumes and cover letters to
type for her unemployed husband. He has
been out of work for six weeks. This has
caused her regular work to be a bit
backlogged.
You (her manager) want this to stop. Using
the Delegating Style explain what you would
say?
Summary of
Leadership Styles
3-D LeadershipModel
Tell Ask Empower
DIRECT
DISCUSS
DELEGATE
• Use a Leadership Style that fits the
needs of the situation.
PERSONAL DEVELOPMENT PLAN
 Identify one leadership style you
want to improve. List one action you
will take to become more proficient
in using that style.
Paul B. Thornton
• Author and speaker
• His latest e-books:
Leadership-Perfecting Your Approach and Style—Amazon
Kindle $1.99.
Leadership Case Studies—Amazon Kindle $4.99.

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Leadership Styles

Editor's Notes

  1. Can you remember when you began learning how to ride a bike? Goal setting Decision Making
  2. Clarify problems before giving solutions or explanations. If you don’t, you’ll end up solving the wrong problem. And I found that the most effective form of mentorship was that I would be blunt when I had to be blunt, but the tome was one of encouragement. Give short answers and ask if you answered their question. You can always say more but you can never take back.
  3. Pretty cheap company.
  4. My neighbor’s 17 year old son said to his mother – “How can I make some money?” His mother said, “Weed all of the flower beds around the house.”   Is that enough direction?   He dug up 3 plants his mother had planted a week earlier. Two of the plants had a wooden stick supporting the plant.
  5. Clarify problems before giving solutions or explanations. If you don’t, you’ll end up solving the wrong problem. And I found that the most effective form of mentorship was that I would be blunt when I had to be blunt, but the tome was one of encouragement. Give short answers and ask if you answered their question. You can always say more but you can never take back.
  6. “The important and difficult job is never to find the right answers, it is to find the right question.” Peter Drucker The Practice of Management,1954 Someone once said the 4 most important words in any organization---What do you think? Goal setting Making Decisions
  7. Questions force people to participate
  8. Productive discussions start with great questions.
  9. Productive discussions start with great questions.
  10. Productive discussions start with great questions.
  11. When individuals coach themselves, they take responsibility for their own personal growth.
  12. “It’s easier to do it myself.” “If you want something done right, you’ve got to do it yourself.” Things may get worse before they get better
  13. Can’t let go.
  14. “It’s easier to do it myself.” “If you want something done right, you’ve got to do it yourself.”
  15. “It’s easier to do it myself.” “If you want something done right, you’ve got to do it yourself.”
  16. Managers span of control has increased from 7 to 17. which leads to a sink or swim type of delegation.