14. To: All members of staff--
There will be one free drink per
person at this year’s summer party.
Also, please bring you own cup.
Regards,
Management
15.
16. 1. Hard time being direct
2. Details--to many versus to few
3. Communication breakdowns
19. • Should the airline
employee be
recognized for
following
directions?
20.
21. • Your hard-working and generally efficient
administrative assistant, Sue, has recently
been bringing in resumes and cover letters to
type for her unemployed husband. He has
been out of work for six weeks. This has
caused her regular work to be a bit
backlogged.
You (her manager) want this to stop. Using
the Directing Style explain what you would
say?
32. • Your hard-working and generally efficient
administrative assistant, Sue, has recently
been bringing in resumes and cover letters to
type for her unemployed husband. He has
been out of work for six weeks. This has
caused her regular work to be a bit
backlogged.
You (her manager) want this to stop. Using
the Discussing Style explain what you would
ask Sue?
44. • Your hard-working and generally efficient
administrative assistant, Sue, has recently
been bringing in resumes and cover letters to
type for her unemployed husband. He has
been out of work for six weeks. This has
caused her regular work to be a bit
backlogged.
You (her manager) want this to stop. Using
the Delegating Style explain what you would
do?
46. One thing to remember…
• Use a management style that fits
the needs of the situation!
47. PERSONAL DEVELOPMENT PLAN
A. Identify one management style
you want to improve.
B. Identify one action you will take
to become more proficient when
using that style.
Editor's Notes
Three Ds.
When you think of the word direct—what other words come to mind?
Blunt—straightforward—to the point
Clarify problems before giving solutions or explanations. If you don’t, you’ll end up solving the wrong problem.
That was me recently.
Student came to see me and said ---“I know I have failed two exam, haven’t done any homework, missed 8 classes, ---but I need to get a B in your course. Can I do some extra credit?
And when my wife asked me for the fifth time to remodel the kitchen…..
Clarify problems before giving solutions or explanations. If you don’t, you’ll end up solving the wrong problem.
And I found that the most effective form of mentorship was that I would be blunt when I had to be blunt, but the tome was one of encouragement.
Give short answers and ask if you answered their question. You can always say more but you can never take back.
Pretty cheap company.
My neighbor’s 17 year old son said to his mother – “How can I make some money?” His mother said, “Weed all of the flower beds around the house.”
Is that enough direction?
He dug up 3 plants his mother had planted a week earlier. Two of the plants had a wooden stick supporting the plant.
Clarify problems before giving solutions or explanations. If you don’t, you’ll end up solving the wrong problem.
And I found that the most effective form of mentorship was that I would be blunt when I had to be blunt, but the tome was one of encouragement.
Give short answers and ask if you answered their question. You can always say more but you can never take back.
Should we reward/recognize this employee fro following directions?
I’m working at McDonalds and I start making the Big Mac a new way. What do you think my manager would say to me?
Discussing the right things but with the wrong people
Someone once said the 4 most important words in any organization---What do you think?
Why?
Productive discussions start with great questions.
Productive discussions start with great questions.
When you think of the word delegating—what other words come to mind?
“It’s easier to do it myself.” “If you want something done right, you’ve got to do it yourself.”
Things may get worse before they get better
“It’s easier to do it myself.” “If you want something done right, you’ve got to do it yourself.”
“It’s easier to do it myself.” “If you want something done right, you’ve got to do it yourself.”
Managers span of control has increased from 7 to 17. which leads to a sink or swim type of delegation.