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Resilient Leadership: The Power of Presence

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More than experience or training, resilience in the face of stressful situations and rapid changes determines whether you ultimately succeed or fail in the workplace. Learn the key skills involved in increasing resilience, and the four types of presence you must cultivate.

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Resilient Leadership: The Power of Presence

  1. 1. Resilient Leadership: The Power of Presence
  2. 2. 2 Erin CooperSarah Dickinson
  3. 3. 3 Strategy Culture Org Design Change Management Leadership Development New Ways of Working What We Offer
  4. 4. WE SERVE THE DIFFERENCE-MAKERS Culture is the last sustainable competitive advantage 4 ● Uncovered $15MM in new revenue ● Increased overall productivity by 27% ● Launched an innovation squad and pipeline in under a month ● Avoided a painful and unnecessary reorg ● Increased work-life balance by 26% ● Increased candor by 65% within four months ● Increased alignment across global divisions by 140%
  5. 5. How We Get Involved 5 01. Embedded Change "I need widespread organizational change, and I need it now." Our most potent offering, a NOBL team will embed in your offices to design, guide, and measure organizational change. We work quickly, iteratively, and responsibly to make you more responsive. Ask us to share the guide to our full embedded process. 02. Offsite Design "I’m taking my people offsite to redesign how we work.” A good way to get to know us, we will design and facilitate your next offsite. We help your team think strategically about the future, align your goals, and make concrete improvements to the way you work together. Ask us to share testimonials from our offsite clients. 03. Training Programs "My people need training in leadership and change, along with new ways of working." For when you need targeted skill development, we design and deliver training programs for your senior leaders that help them manage their teams through change and become overall more responsive. Ask us to share our full list of courses and classes.
  6. 6. It’s crazy out there 6
  7. 7. We’re even putting our hopes on Brad and Jen 7
  8. 8. 8
  9. 9. 96 9 % of organizations in some stage of transformation Source: KPMG Global Transformation Study
  10. 10. 57 10 % of organizations who say they are “weak” when it comes to helping leaders manage difficult schedules and information flow Source: Human Capital Trends Deloitte
  11. 11. 80 11 % of US workers feel stressed on the job Source: The American Institute of Stress
  12. 12. 77 12 % of ‘very stressed’ employees who also report above-average fatigue and early warning signs of burnout Source: Global Corporate Challenge Study
  13. 13. Shit is crazy out there 13
  14. 14. Today 14 ● The critical skills for leading change ● Resilience and why it matters ● Presence - the ultimate resilience builder ● Tips and habits to share
  15. 15. 15
  16. 16. 16 Self Mastery Empathy Trust Resilience
  17. 17. Self Mastery 17 ● Self-awareness ● Self-regulation ● Openness
  18. 18. Empathy 18 ● Compassion ● Multiple viewpoints ● Listening ● Withholding judgment
  19. 19. Trust 19 ● Psychological safety ● Open communication ● Regular feedback ● Support
  20. 20. 20 Self Mastery Empathy Trust Resilience
  21. 21. 21 Pause & Reflect
  22. 22. Think about a major challenge you’ve experienced in your career or in your work life. ● How did you mitigate difficulties and stay the course, despite this challenge? ● What did you do? Reflection 22
  23. 23. 23 “” The capacity of a system, enterprise or a person to maintain its core purpose and integrity in the face of dramatically changed circumstances. ANDREW ZOLLI, RESILIENCE - WHY THINGS BOUNCE BACK
  24. 24. 24 “” The ability to deal with high levels of challenge while maintaining or regaining high levels of effectiveness and wellbeing. LINDA HOOPES - PROSILIENCE
  25. 25. MYTHS Resilient individuals ‘put up or shut up’ 25
  26. 26. MYTHS Resilient individuals never fail 26
  27. 27. MYTHS Resilient individuals are born that way 27
  28. 28. 28 Source: Maddi and Khoshaba: Resilience at Work
  29. 29. 29 Challenge CommitmentControl Source: Maddi and Khoshaba: Resilience at Work
  30. 30. Why is your resilience vital for your team 30
  31. 31. Skills for Resilience 31 ● Self and social awareness ● Create and maintain networks ● Size and prioritize challenges ● Positivity ● Reflection and Learning ● Presence
  32. 32. 32 “” Presence: Cultivating mindfulness, awareness and choice in relation to self and others.
  33. 33. 33 Cultivating Presence MentalPhysical Emotional Narratives
  34. 34. Physical 34 🗸 I don’t work out enough, or I’m an exercise extremist. 🗸 I often feel tense or uneasy in my body and I regularly ignore physical ailments (pain, tightness). 🗸 I frequently eat on the run and settle for food that isn't particularly healthy. I often don’t hydrate enough. 🗸 I am often tired during the day as I don't take time to recharge through exercise, breaks or enough sleep (7-8hrs). Rate yourself: 1 - 10 1 = True 10 = Not at all
  35. 35. Mental 35 🗸 I don’t take enough time for reflection, strategizing and thinking creatively. 🗸 I often work on evenings and weekends and I rarely take a completely email-free holiday. 🗸 I have difficulty focusing on one thing at a time and I am easily distracted during the day, especially by notifications (slack, email, texts). 🗸 I spend a lot of time reacting to immediate demands, rather than focusing on activities with long-term value . 3535 Rate yourself: 1 - 10 1 = True 10 = Not at all
  36. 36. Emotional 36 🗸 I take too little time for the activities I find most enjoyable and nurturing. 🗸 I rarely stop to express my appreciation to others or to celebrate my accomplishments and blessings. 🗸 I frequently find myself feeling irritable, impatient or anxious at work, especially when demand is high. 🗸 I don’t spend enough time with my family and loved ones and when I’m with them, I’m not fully present. 3636 Rate yourself: 1 - 10 1 = True 10 = Not at all
  37. 37. Narratives 37 🗸 My decisions at work are often influenced by external demands rather than a clear sense of my own purpose and values. 🗸 I struggle to shift from negative to positive mindsets, especially after I have been triggered. 🗸 There are significant gaps between what I say is important in life and how I actually live. 🗸 I find myself engaging in familiar unproductive patterns of thinking, feeling or acting. 3737 Rate yourself: 1 - 10 1 = True 10 = Not at all
  38. 38. Emotional Narratives Physical Mental I am often tired during the day as I don't take time to recharge through exercise, breaks or enough sleep (7-8hr) I frequently eat on the run and settle for food that isn't particularly healthy. I often don’t hydrate enough. I don’t work out enough, or I’m an exercise extremist. I often feel tense or uneasy in my body and I regularly ignore physical ailments (pain, tightness). I have difficulty focusing on one thing at a time and I am easily distracted during the day, especially by notifications (slack, email, texts). I spend a lot of time reacting to immediate demands, rather than focusing on activities with long-term value I don’t take enough time for reflection, strategizing and thinking creatively. I often work on evenings and weekends and I rarely take a completely email-free holiday. I frequently find myself feeling irritable, impatient or anxious at work, especially when demand is high. I don’t spend enough time with my family and loved ones and when I’m with them, I’m not fully present. I take too little time for the activities I find most enjoyable and nurturing. I rarely stop to express my appreciation to others or to celebrate my accomplishments and blessings. There are significant gaps between what I say is important in life and how I actually live. I find myself engaging in familiar unproductive patterns of thinking, feeling or acting. My decisions at work are often influenced by external demands rather than a clear sense of my own purpose and values. I struggle to shift from negative to positive mindsets, especially after I have been triggered. 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸 🗸🗸
  39. 39. 39 Cultivating Presence MentalPhysical Emotional Narratives
  40. 40. Create a presence goal for yourself ● Choose one of your lower scoring areas. ● What specifically do you need to do to improve here? ● What needs to change? ● What needs to start/stop? Presence Goal 40
  41. 41. 41 ● Don’t ignore root causes, seek help ● Get to know your presence strengths and areas for improvement ● Build your emotional awareness esp. triggers ● Nurture support system ● Take time for reflection ● Cultivate compassion - to self and others
  42. 42. 42 Reflection Well
  43. 43. 43 Ask
  44. 44. Want to learn how to lead change ? Future-proof Leadership Hollyhock, Cortes Island Sep 1 - 6, 2020 44
  45. 45. 45 learn more: nobl.io podcast: workoffiction.fm tweet: @worknobl keep in touch: heart@nobl.io lead: hollyhock.ca/futureproof ?
  46. 46. 46 “” The mind adapts and converts to its own purposes the obstacle to our acting. The impediment to action advances action. What stands in the way becomes the way. MARCUS AURELIUS
  47. 47. Thank you.

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