2. 3-4 Introduction to Toronto Training and HR
5-6 Disciplines of effective leadership
Contents 7-8
9-10
Leadership priorities
Base-building priorities
11-12 What great leaders give
13-14 Contexts
15-16 Things which leaders can do
17-18 Criteria to evaluate leaders
19-20 Drill A
21-22 The leadership dilemma
23-24 New reality basics
25-26 Leading by persuasion
27-28 Trying too hard to impress
29-30 Guiding principles of great leaders
31-32 Restructuring distressed organizations
33-34 Inspirational leadership
35-36 Drill B
37-38 Creating an organizational creed
39-40 The leadership contract
41-42 Teamwork essentials
43-44 High-performance leadership
45-46 Drill C
48 Case study
49-50 Conclusion and questions
4. Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy headed by Timothy Holden
10 years in banking
10 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR
are:
Training event design
Training event delivery
Reducing costs, saving time plus improving
employee engagement and morale
Services for job seekers
Page 4
12. What great leaders give
• Glimpse of vulnerability
• A peek inside
• Undeserved compliment
• A nudge
• Unexpected attention
• Employees a break
• A hat rack
Page 12
18. Criteria to evaluate leaders
• Technical competence
• People skills
• Conceptual skills
• The ability to track and record
results
• People taste
• Judgement
• Character
Page 18
24. New reality basics
• Trust as the new currency
• Time as the new etiquette
• Behavioural integrity as the
new walk-the-talk
• Today’s truths as the new
reality
• Titleless leadership as the new
mindset
Page 24
28. Trying too hard to impress
• Put-downs don’t build you up
• Hogging the stage/spotlight
• Trying to be clever
• People pleasers, command
control
• Fights are almost never fights-
to-the-death
• Criticism should be seen as
constructive
• False pride is a killer
Page 28
30. Guiding principles of great leaders
• Committed to double-digit
growth
• Let go
• Make lots of small bets
• Ensure that everyone knows
the strategy
• Get everyone to think and act
like the owner
• Good stewards
Page 30
32. Restructuring distressed
organizations
• Understanding the true
meaning of the CEO and
President
• Learn to whisper
• Interact with employees at all
levels
• Demand excellence
• Consider failure
• Foster communication
Page 32
38. Creating an organizational creed
• Do background research
• Interview leadership
• Hold focus groups to hear
stories
• Produce a briefing document
• Write your creed
• Build support
• Integrate the creed into the
culture
Page 38
40. The leadership contract
• Leadership is a decision-make
it
• Leadership is an obligation-
step up
• Leadership is hard-get tough
• Leadership is a community-
connect
Page 40