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…and finding your teachable point of view
 Leadership…your definition & mine
 The seven non negotiables & the one level
five distinguisher
 Finding your teachable point of view
 Situational Leadership brief overview
 The quality to inspire someone to willingly
follow when they have the freedom and the
choice not to follow
 #1 Reason People Leave their Jobs is…
 Be Authentic & Flawed
◦ Character Matters
◦ Flawed is the New Perfect
 Self awareness
 Self depracating sense of humor
◦ Personal Agendas
 Eventually are exposed
 You will not willingly be followed…you lead by title only
 If you care more about yourself…get out of leadership
It has been my experience that folks who have no vices…have very few virtues.”
-Abraham Lincoln
“Ability may get you to the top, but it takes character to keep you there.”
“Be more concerned with your character than your reputation. Your character is who you
truly are, while your reputation is merely who other people think you are.”
-John Wooden
 Be Simple & Concise
◦ KISS
◦ If you have too many priorities…you will be
disappointed in the results
◦ Hedgehog principle
“Complexity is your enemy. Any fool can make
something complicated. It is hard to make
something simple.”
-Richard Branson
 Be Consistent & Positive
◦ Don’t leave your people wondering if its going to be
a good or bad day
◦ Confront the facts consistently
◦ Treat your people like your own bank
account…ensure you have made enough deposits
before making a withdrawal
◦ The only controllable is your attitude
“Kids go get your mother…she will never see a fire
like this one
-Thomas Edison 1914
 Be Competent & Curious
◦ The 4 Levels of Learning
◦ You will be the subject of many conversations around the dinner
table…
◦ Ask & Listen with Genuine Curiosity…and you will build trust
◦ Great Leaders listen to what they need to hear…not what they
want to hear
◦ The Person who knows how will always have a job, the person who
knows “why” will always be the boss
◦ “It’s what you learn after you know it all that counts”
 John Wooden
◦ “It’s hard to lead the calvary, when you think you look funny
sitting on the horse.”
 -Hal McRae
 Be Generous & Giving
◦ Giving is the highest level of living
“People will forget what you did and said…but they
will never forget how you made them feel.”
-Maya Angelou
“No person was ever honored for what he received.
Honor has been the reward for what he gave.
-Calvin Coolidge
 Be Passionate & Committed
◦ The “Flywheel”
◦ Have you been moved to tears?
◦ How will you change the lives of others?
 “Many of life’s failures are people who did not
realize how close they were to success when
they gave up.”
 -Thomas Edison
 Hire Well
◦ Single most effective leadership skill
◦ Look for the “unteachables”
 Drive
 Sense of Urgency
 Passion
 Overcoming Obstacles
◦ Do we have the right people on the bus?
◦ Greatest compliment…someday you work for
someone you hired
 And the most important of them all….
 Be Humble
 Successful people are proud and have an ego
◦ Level 5 Leadership…The X factor
◦ When people discover something you accomplished on their own
or through others…without you telling them…they will follow you
anywhere
“You can make more friends in two months by becoming interested
in other people, than you can in two years by trying to get other
people interested in you.”
-Andrew Carnegie
The secret to my success is whomever I was talking too, I always
imagined they had a sign around their neck that read “Make me
feel important”
-Mary Kay Ash
…But not what I
remember most
 Summary
◦ Be Authentic & Flawed
◦ Be Simple & Concise
◦ Be Consistent & Positive
◦ Be Competent & Curious
◦ Be Generous & Giving
◦ Be Passionate & Committed
◦ Hire Well
◦ Be Humble
 Define and understand the importance of
developing a teachable point(s) of view.
 Create your own teachable point(s) of view.
 Share your teachable point(s) of view with
peers and team.
Great Leaders Are Great Teachers
 They accomplish their goals through the people they teach
 They teach others to be leaders, not followers
Winning Leaders Make Teaching a
Personal Priority
 They consider teaching one of their primary roles
 They use every opportunity to learn and to teach
Winners Have a “Teachable Point(s) of View”
 They have clear ideas and values, based on knowledge
and experience
 They articulate those lessons to others
 They “brand” themselves
Leaders must organize their knowledge and be
able to articulate it clearly. They must take the
wisdom they have learned through experience and
pass it on to others. To do this, they must have
teachable points of view, and they must take the
time to teach through stories.
 The ability to articulate how your
personal/professional experiences have shaped
your philosophy on leadership
 The key is for the leader to translate his/her
point of view into a dynamic business/personal
story in order to fully engage others
 Your teachable points of view can come from
Triumphs or Failures
 Leaders “mine” their life experiences for
lessons learned
 Leaders change to demonstrate what they
learned from these (not just conceptual)
 Leaders tell stories that communicate the
impact of those lessons and invite others to
share the learning
Think of the times in your life that you have
been particularly elated by something you
accomplished.
Then think of the times when you have been
disappointed by the way your life or your work
was going.
Draw a timeline showing the high and low
periods.
Triumphs
Status Quo
Challenge/Failure
Time
Triumphs
Status Quo
Challenge/Failure
Time
Consider what lessons about leadership
you learned from those highs and lows.
Here are some examples of stories and how leaders use
them to communicate their individuality and teachable
point of view
Tom Tiller, Head of GE Silicones
Story: Tells stories of his grandfather teaching him about
stretch goals. Tiller’s grandfather would give him
impossible tasks like building a runway or letting him run
his own lumber business. Each time, Tom would have
the frustrations of early failure and missteps but he
answered the challenge.
Teachable Point of View: Set seemingly impossible
stretch goals to get the most out of yourself.
Eckhard Pfeiffer, Former CEO of Compaq
Story: As a 4-year-old in total poverty after
WWII, he became a refugee with his mother
with no worldly possessions. The feeling of
absolute panic gave him an incredible will to
succeed. His ability to rise from poverty
taught him that he could survive anything,
and that he should never be afraid to take
risks.
Teachable Point of View: Be willing to take
risks and change everything.
Rogelio Robolledo, CEO of PepsiCo Foods Latin
America
Story: Robolledo was a rising star at PepsiCo Frito
Lay Division. His intensity was burning out his team.
One of his mentors arranged for seats behind the
coach at a basketball game. His assignment to
Robolledo – watch the coach and then we’ll talk about
what he does. Says Robolledo, “That’s when I learned
I had to listen to how the team was doing before I
spoke and gave direction.”
Teachable Point of View: Listen to your people and
let your team express themselves.
Triumph
___________________________________
___________________________________
___________________________________
___________________________________
Challenge/Failure
___________________________________
___________________________________
___________________________________
___________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
______
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
_______________________________________
______
_____________________________________
_____________________________________
_____________________________________
_____________________________________
_____________________________________
_____________________________________
_____________________________________
_____________________
This is your Teachable Point of View!!
 You have an opportunity to articulate your two
minute teachable point of view to your
team/RM.
 You must talk for at least two minutes and no
more than four.
 Think of other teachable points of view on
leadership.
 Share your teachable points of view with your
supervisor, peers, direct reports etc.
 People come first; preceding strategy
◦ “Put the right people on the bus, and they will tell you where to
go”
 Good leaders have good ideas, great leaders are implementers of
good ideas
 To achieve superior performance, focus on what is important and
what you do well with few, but clear priorities
 Treat everyone fairly, but not equally. Reward the doers
 Sales professionals know their business, understand where the
business is at, and work to develop their selling skills on a
consistent and regular basis
 Bureaucracy, politics, and nepotism strangle an organization.
Informality, realism, and open dialogue liberate
 Know yourself. Great leaders have a keen self awareness. As a
result, they are authentic, humble, and create a climate that
encourages honest feedback and open dialogue
Leadership Non Negotiables

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Leadership Non Negotiables

  • 1. …and finding your teachable point of view
  • 2.  Leadership…your definition & mine  The seven non negotiables & the one level five distinguisher  Finding your teachable point of view  Situational Leadership brief overview
  • 3.  The quality to inspire someone to willingly follow when they have the freedom and the choice not to follow  #1 Reason People Leave their Jobs is…
  • 4.
  • 5.  Be Authentic & Flawed ◦ Character Matters ◦ Flawed is the New Perfect  Self awareness  Self depracating sense of humor ◦ Personal Agendas  Eventually are exposed  You will not willingly be followed…you lead by title only  If you care more about yourself…get out of leadership It has been my experience that folks who have no vices…have very few virtues.” -Abraham Lincoln “Ability may get you to the top, but it takes character to keep you there.” “Be more concerned with your character than your reputation. Your character is who you truly are, while your reputation is merely who other people think you are.” -John Wooden
  • 6.
  • 7.  Be Simple & Concise ◦ KISS ◦ If you have too many priorities…you will be disappointed in the results ◦ Hedgehog principle “Complexity is your enemy. Any fool can make something complicated. It is hard to make something simple.” -Richard Branson
  • 8.  Be Consistent & Positive ◦ Don’t leave your people wondering if its going to be a good or bad day ◦ Confront the facts consistently ◦ Treat your people like your own bank account…ensure you have made enough deposits before making a withdrawal ◦ The only controllable is your attitude “Kids go get your mother…she will never see a fire like this one -Thomas Edison 1914
  • 9.  Be Competent & Curious ◦ The 4 Levels of Learning ◦ You will be the subject of many conversations around the dinner table… ◦ Ask & Listen with Genuine Curiosity…and you will build trust ◦ Great Leaders listen to what they need to hear…not what they want to hear ◦ The Person who knows how will always have a job, the person who knows “why” will always be the boss ◦ “It’s what you learn after you know it all that counts”  John Wooden ◦ “It’s hard to lead the calvary, when you think you look funny sitting on the horse.”  -Hal McRae
  • 10.  Be Generous & Giving ◦ Giving is the highest level of living “People will forget what you did and said…but they will never forget how you made them feel.” -Maya Angelou “No person was ever honored for what he received. Honor has been the reward for what he gave. -Calvin Coolidge
  • 11.
  • 12.  Be Passionate & Committed ◦ The “Flywheel” ◦ Have you been moved to tears? ◦ How will you change the lives of others?  “Many of life’s failures are people who did not realize how close they were to success when they gave up.”  -Thomas Edison
  • 13.  Hire Well ◦ Single most effective leadership skill ◦ Look for the “unteachables”  Drive  Sense of Urgency  Passion  Overcoming Obstacles ◦ Do we have the right people on the bus? ◦ Greatest compliment…someday you work for someone you hired
  • 14.  And the most important of them all….  Be Humble  Successful people are proud and have an ego ◦ Level 5 Leadership…The X factor ◦ When people discover something you accomplished on their own or through others…without you telling them…they will follow you anywhere “You can make more friends in two months by becoming interested in other people, than you can in two years by trying to get other people interested in you.” -Andrew Carnegie The secret to my success is whomever I was talking too, I always imagined they had a sign around their neck that read “Make me feel important” -Mary Kay Ash
  • 15. …But not what I remember most
  • 16.  Summary ◦ Be Authentic & Flawed ◦ Be Simple & Concise ◦ Be Consistent & Positive ◦ Be Competent & Curious ◦ Be Generous & Giving ◦ Be Passionate & Committed ◦ Hire Well ◦ Be Humble
  • 17.
  • 18.  Define and understand the importance of developing a teachable point(s) of view.  Create your own teachable point(s) of view.  Share your teachable point(s) of view with peers and team.
  • 19. Great Leaders Are Great Teachers  They accomplish their goals through the people they teach  They teach others to be leaders, not followers Winning Leaders Make Teaching a Personal Priority  They consider teaching one of their primary roles  They use every opportunity to learn and to teach Winners Have a “Teachable Point(s) of View”  They have clear ideas and values, based on knowledge and experience  They articulate those lessons to others  They “brand” themselves
  • 20. Leaders must organize their knowledge and be able to articulate it clearly. They must take the wisdom they have learned through experience and pass it on to others. To do this, they must have teachable points of view, and they must take the time to teach through stories.
  • 21.  The ability to articulate how your personal/professional experiences have shaped your philosophy on leadership  The key is for the leader to translate his/her point of view into a dynamic business/personal story in order to fully engage others  Your teachable points of view can come from Triumphs or Failures
  • 22.  Leaders “mine” their life experiences for lessons learned  Leaders change to demonstrate what they learned from these (not just conceptual)  Leaders tell stories that communicate the impact of those lessons and invite others to share the learning
  • 23. Think of the times in your life that you have been particularly elated by something you accomplished. Then think of the times when you have been disappointed by the way your life or your work was going. Draw a timeline showing the high and low periods.
  • 26. Consider what lessons about leadership you learned from those highs and lows.
  • 27. Here are some examples of stories and how leaders use them to communicate their individuality and teachable point of view Tom Tiller, Head of GE Silicones Story: Tells stories of his grandfather teaching him about stretch goals. Tiller’s grandfather would give him impossible tasks like building a runway or letting him run his own lumber business. Each time, Tom would have the frustrations of early failure and missteps but he answered the challenge. Teachable Point of View: Set seemingly impossible stretch goals to get the most out of yourself.
  • 28. Eckhard Pfeiffer, Former CEO of Compaq Story: As a 4-year-old in total poverty after WWII, he became a refugee with his mother with no worldly possessions. The feeling of absolute panic gave him an incredible will to succeed. His ability to rise from poverty taught him that he could survive anything, and that he should never be afraid to take risks. Teachable Point of View: Be willing to take risks and change everything.
  • 29. Rogelio Robolledo, CEO of PepsiCo Foods Latin America Story: Robolledo was a rising star at PepsiCo Frito Lay Division. His intensity was burning out his team. One of his mentors arranged for seats behind the coach at a basketball game. His assignment to Robolledo – watch the coach and then we’ll talk about what he does. Says Robolledo, “That’s when I learned I had to listen to how the team was doing before I spoke and gave direction.” Teachable Point of View: Listen to your people and let your team express themselves.
  • 35.  You have an opportunity to articulate your two minute teachable point of view to your team/RM.  You must talk for at least two minutes and no more than four.
  • 36.  Think of other teachable points of view on leadership.  Share your teachable points of view with your supervisor, peers, direct reports etc.
  • 37.  People come first; preceding strategy ◦ “Put the right people on the bus, and they will tell you where to go”  Good leaders have good ideas, great leaders are implementers of good ideas  To achieve superior performance, focus on what is important and what you do well with few, but clear priorities  Treat everyone fairly, but not equally. Reward the doers  Sales professionals know their business, understand where the business is at, and work to develop their selling skills on a consistent and regular basis  Bureaucracy, politics, and nepotism strangle an organization. Informality, realism, and open dialogue liberate  Know yourself. Great leaders have a keen self awareness. As a result, they are authentic, humble, and create a climate that encourages honest feedback and open dialogue

Editor's Notes

  1. Review Jocko’s History – Read quotes from speech character, flawed, no agenda
  2. Flywheel – ABH Example Tears – Jimmy Valvano Change Lives – Jim Collins
  3. Flywheel – ABH Example Tears – Jimmy Valvano Change Lives – Jim Collins
  4. Flywheel – ABH Example Tears – Jimmy Valvano Change Lives – Jim Collins
  5. Flywheel – ABH Example Tears – Jimmy Valvano Change Lives – Jim Collins