Exemplary TrainersWhat are the discrete characteristics andcompetencies that distinguish exemplary instructors?
Helpful Attitudes & Values• My mind-set won’t help them• Everybody is human, unique with potential• It’s OK to teach• No one best way• People never argue with their own data• Facilitators can’t win arguments• Silence is OK• Don’t push the river
The Facili-training Rainbow SocraticHIGH directionI facilitating teachingn discussionte brainstorming demonstratingrac process monitoring presentingtIon Contribution to ContentLOW HIGH
Socratic DirectionExamples of Socratic questions include:Questions of clarification What do you mean by _______? Let me see if I understand you; do you mean _______ or _______? Could you give me an example? Could you explain that further?Questions that probe assumptions You seem to be assuming _______. Do I understand you correctly? All of your reasoning depends on the idea that _______.Questions that probe reasons and evidence Why do you think that is true? What are your reasons for saying that? What led you to that belief?
What is a facilitator?• Literally means: ‘making things easy’• A person who helps a group or team to: Achieve results in interactive events By using a range of skills and methods To bring the best out in people as they work together Focus on the process of how
Interpersonal Skills/Basic Facilitation Skills language &listening communication using feedback questioning conflict handling
Facilitator’s Role: Overview• cope with uncertainty• use power of credibility • be understandable to help address issues • mobilise energy• be calm in times of • surface difficult issues emotion and help others to do• support and counsel so others • take themselves less seriously • empathise