The document outlines the National Principles for Public Engagement in Wales. It discusses the 10 principles which aim to encourage good quality, consistent engagement with the public by those who provide services. The principles guide how engagement should be designed, delivered, and evaluated to make it accessible, inclusive, and ensure participants can influence outcomes. The document also provides information on different levels of engagement and outlines exercises for establishing review groups, criteria for success, planning engagement activities, and evaluating impact.
Monitoring engagement using the National Principles for Public Engagement in ...Participation Cymru
The session at the All Wales Residential Participation Network 2012 enabled participants to better understand how to use the National Principles for Public Engagement in Wales to evaluate engagement activities.
Galluogodd y sesiwn yma yn Rhwydwaith Cyfranogaeth Breswyl Cymru Gyfan 2012 i gyfranogwyr deall yn well sut i ddefnyddio Egwyddorion Cenedlaethol ar gyfer Ymgysylltiad Cyhoeddus yng Nghymru i werthuso gweithgareddau ymgysylltu.
Is Genuine Participation of Service Users in the Homeless Sector Possible as ...FEANTSA
Presentation given by Boróka Fehér, BMSZKI, Hungary at a FEANTSA Conference on "Quality in Social Services from the Perspective of Services Working with Homeless People", Luxembourg City, Luxembourg, 2011
High River Recovery Toolkit 5 - Communications & Stakeholder Engagement GuideClarkeSchroeder
Recovery requires effective communications and stakeholder engagement (CSE) to reduce emotional instability and increase personal resilience. This ensures the whole community has the opportunity to participate and create a lasting positive impact. Learn how to accomplish this by leveraging Coca-Cola’s concept of “doing good via the Golden Triangle of Partnership” to create a positive three-way partnership between public, private, and civil society.
Monitoring engagement using the National Principles for Public Engagement in ...Participation Cymru
The session at the All Wales Residential Participation Network 2012 enabled participants to better understand how to use the National Principles for Public Engagement in Wales to evaluate engagement activities.
Galluogodd y sesiwn yma yn Rhwydwaith Cyfranogaeth Breswyl Cymru Gyfan 2012 i gyfranogwyr deall yn well sut i ddefnyddio Egwyddorion Cenedlaethol ar gyfer Ymgysylltiad Cyhoeddus yng Nghymru i werthuso gweithgareddau ymgysylltu.
Is Genuine Participation of Service Users in the Homeless Sector Possible as ...FEANTSA
Presentation given by Boróka Fehér, BMSZKI, Hungary at a FEANTSA Conference on "Quality in Social Services from the Perspective of Services Working with Homeless People", Luxembourg City, Luxembourg, 2011
High River Recovery Toolkit 5 - Communications & Stakeholder Engagement GuideClarkeSchroeder
Recovery requires effective communications and stakeholder engagement (CSE) to reduce emotional instability and increase personal resilience. This ensures the whole community has the opportunity to participate and create a lasting positive impact. Learn how to accomplish this by leveraging Coca-Cola’s concept of “doing good via the Golden Triangle of Partnership” to create a positive three-way partnership between public, private, and civil society.
We are piloting a service to improve the wellbeing and emotional resilience of older people suffering from mild depression, anxiety or social isolation.
Realising the Value Stakeholder Event - Workshop:Let's think in terms of beha...Nesta
Workshop B - Let's think in terms of behaviour: What changes do we want to see?
Participants will be shown how the Behavioural Insights Team approach projects in terms of targeting specific behaviours to change. Participants will then work together to do just this for the Realising the Value programme, thinking about what changes they would like to see amongst people, patients and practitioners. This will help form outcome measures for the RtV programme and will give participants a new way of thinking about making tangible change happen in their own organisations.
Community engagement 101 for the love of non profits (apr.10.19)Natasha Horsman
No matter what line of business or what type of organization, or whether you are a community volunteer or stakeholder, it’s important to effectively gather feedback from and maintain positive relationships with your community. In this presentation, you will learn about an internationally recognized framework to help you design, plan, and deliver community engagement. You’ll also get some tools, tips and tricks to help you get the most value when you lead or participate in engagement initiatives.
This is the Public Participation Spectrum that IAP2 USA members and IAP2 members utilize in the world of public participation. Feel free to download, share, and utilize in your work.
Evaluating a community media approach to promote nutrition in NigerJSI
A presentation from the SBCC Summit in Addis Ababa, Ethiopia, February 2016, presented by Peggy Koniz-Booher.
The collaboration was established between SPRING/Digital Green and 3 USAID/Niger programs - REGIS-ER (NCBA CLUSA), LAHIA (Save the Children) & Sawki (Mercy Corps)
Focused on the development and dissemination of 10 videos by community facilitators working with 4 distinct groups in each participating village.
The presentation covers the approach to community video and lessons learned from the activities.
This webinar will introduce draft resolution guidelines and explores next steps for resolution through brief presentations and moderated discussion.
Panelists:
- Raul Gauto, Fundacion Avina
- Ton Schouten, IRC
- Nanette Barkey, Plan USA
- John Sauer, Water For People
Moderator: Elynn Walter, WASH Advocates
Using video for health, nutrition, and agricultureJSI
A presentation from the SBCC Summit in Addis Ababa, Ethiopia, February 2016. In 2012, Digital Green and SPRING Nutrition project entered into a partnership for SPRING to provide DG with nutrition-related technical assistance and jointly test the feasibility of incorporating nutrition into the Digital Green model that was previously focused on agriculture. SPRING is a global USAID-funded nutrition project comprised of five globally respected nutrition and public health organizations.
SPRING and DG see this community-led video approach, with videos created by the community for the community, as a revolutionary tool for nutrition and health behavior change which blends innovative, low-cost, accessible technology with the strength of human-mediated interpersonal communication techniques. Although video provides a point of focus in this model, it is people and social dynamics that ultimately ensure its effectiveness. The model leverages people-based extension (community health, agriculture, or other) systems functioning through existing social organizations and other structures, and uses video as a tool for engagement, empowerment, motivation, and connection as community members come together and discuss topics relevant to their everyday lives.
Ultimately the approach responds to a demand for greater nutrition knowledge and health education in rural communities and empowers community members and groups to develop and disseminate this information.
This presentation on using a systems approach to improve understandings of peer-based health promotion programs was given by Dr Graham Brown, Australian Research Centre for Sex, health and Society (ARCSHS), at the AFAO Members Forum - May 2015.
CJA is monitoring the development of the field of catalyst initiatives. Catalysts seek to help local regions transform health and health care in their regions. This is the third in the series.
We are piloting a service to improve the wellbeing and emotional resilience of older people suffering from mild depression, anxiety or social isolation.
Realising the Value Stakeholder Event - Workshop:Let's think in terms of beha...Nesta
Workshop B - Let's think in terms of behaviour: What changes do we want to see?
Participants will be shown how the Behavioural Insights Team approach projects in terms of targeting specific behaviours to change. Participants will then work together to do just this for the Realising the Value programme, thinking about what changes they would like to see amongst people, patients and practitioners. This will help form outcome measures for the RtV programme and will give participants a new way of thinking about making tangible change happen in their own organisations.
Community engagement 101 for the love of non profits (apr.10.19)Natasha Horsman
No matter what line of business or what type of organization, or whether you are a community volunteer or stakeholder, it’s important to effectively gather feedback from and maintain positive relationships with your community. In this presentation, you will learn about an internationally recognized framework to help you design, plan, and deliver community engagement. You’ll also get some tools, tips and tricks to help you get the most value when you lead or participate in engagement initiatives.
This is the Public Participation Spectrum that IAP2 USA members and IAP2 members utilize in the world of public participation. Feel free to download, share, and utilize in your work.
Evaluating a community media approach to promote nutrition in NigerJSI
A presentation from the SBCC Summit in Addis Ababa, Ethiopia, February 2016, presented by Peggy Koniz-Booher.
The collaboration was established between SPRING/Digital Green and 3 USAID/Niger programs - REGIS-ER (NCBA CLUSA), LAHIA (Save the Children) & Sawki (Mercy Corps)
Focused on the development and dissemination of 10 videos by community facilitators working with 4 distinct groups in each participating village.
The presentation covers the approach to community video and lessons learned from the activities.
This webinar will introduce draft resolution guidelines and explores next steps for resolution through brief presentations and moderated discussion.
Panelists:
- Raul Gauto, Fundacion Avina
- Ton Schouten, IRC
- Nanette Barkey, Plan USA
- John Sauer, Water For People
Moderator: Elynn Walter, WASH Advocates
Using video for health, nutrition, and agricultureJSI
A presentation from the SBCC Summit in Addis Ababa, Ethiopia, February 2016. In 2012, Digital Green and SPRING Nutrition project entered into a partnership for SPRING to provide DG with nutrition-related technical assistance and jointly test the feasibility of incorporating nutrition into the Digital Green model that was previously focused on agriculture. SPRING is a global USAID-funded nutrition project comprised of five globally respected nutrition and public health organizations.
SPRING and DG see this community-led video approach, with videos created by the community for the community, as a revolutionary tool for nutrition and health behavior change which blends innovative, low-cost, accessible technology with the strength of human-mediated interpersonal communication techniques. Although video provides a point of focus in this model, it is people and social dynamics that ultimately ensure its effectiveness. The model leverages people-based extension (community health, agriculture, or other) systems functioning through existing social organizations and other structures, and uses video as a tool for engagement, empowerment, motivation, and connection as community members come together and discuss topics relevant to their everyday lives.
Ultimately the approach responds to a demand for greater nutrition knowledge and health education in rural communities and empowers community members and groups to develop and disseminate this information.
This presentation on using a systems approach to improve understandings of peer-based health promotion programs was given by Dr Graham Brown, Australian Research Centre for Sex, health and Society (ARCSHS), at the AFAO Members Forum - May 2015.
CJA is monitoring the development of the field of catalyst initiatives. Catalysts seek to help local regions transform health and health care in their regions. This is the third in the series.
Making a Difference Event Together / Digwyddiad Gwneud Gwahaniaeth Gyda'n GilyddParticipation Cymru
Freda Lacey of PAVO spoke at the All Wales Residential Participation Network 2012 about the Making a Difference Together event and its success in engaging service users with mental health issues.
Siaradodd Freda Lacey o PAVO yn Rhwydwaith Cyfranogaeth Breswyl Cymru Gyfan 2012 am y digwyddiad Gwneud Gwahaniaeth Gyda'n Gilydd a'i lwyddiant o ran ymgysylltu gyda defnyddwyr gwasanaeth sydd â phroblemau iechyd meddwl.
This is the newest IAP2 USA Brochure with information on training, professional development, our core values, code of ethics, and public participation spectrum. Feel free to share and utilize for your work in the field.
Stakeholder involvement for local Action Plans definition: approach, methods ...Sabrina Franceschini
CO-EVOLVE4BG Co-evolution of coastal human activities & Med natural systems for sustainable tourism & Blue Growth in the Mediterranean
kick-off Meeting 19th September 2019 – Gammarth (Tunisia)
Strengthening Community Capacity for Effective Advocacy: A Strategy Developme...Humentum
Robert Musoke, PATH Uganda; Bernard Byagageire, PATH Uganda; Jennifer Gaberu, PATH Uganda. Presentation made during Humentum's Capacity for Humanity conference, February 2018.
This 28 slide presentation Stakeholder & Consultations is Module 4 of a nine (9) module online course for adult education policy makers and practitioners to complement an innovative toolkit to guide adult education policy and practice.
Participation in adult education varies significantly across states and regions of Europe! Why? Evidence and literature suggests a wide disparity in policy making, programming and implementation skills in the adult education sector across Europe. It is imperative that policy makers and programme managers address this disparity to foster life-long learning for a smart-sustainable Europe (see EU2020 https://ec.europa.eu/info/business-economy-euro/economic-and-fiscal-policy-coordination/eu-economic-governance-monitoring-prevention-correction/european-semester/framework/europe-2020-strategy_en) and to achieve a European target of 15% of the adult population engaged in learning.
In response to this challenge, the ERASMUS+ DIMA project (See https://dima-project.eu/index.php/en/, 2015 to 2017) developed a practical 9 module online course to complement an innovative toolkit to guide adult education policy and practice. The DIMA toolkit (See https://dima-project.eu/index.php/en/toolkit) introduces tools for developing, implementing, and monitoring adult education policies, strategies, and practices.
Author: Michael Kenny and DIMA Project partners (https://dima-project.eu/index.php/en/partners)
Multi stakeholder analysis NIPOFERD: success for knowledge transferFrancois Stepman
Presentation by C. Uchegbu of the Department of Animal Science and Technology, Federal University of Technology, Owerri.
27 June - 1 July 2016. Asaba, Nigeria. Workshop organised by the PAEPARD supported consortium: Knowledge transfer towards cost–effective poultry feeds production from processed cassava products to improve the productivity of small-scale farmers in Nigeria
Public Engagement In Public Services By Ayesha SaeedAyesha Saeed Haq
Recently Community engagement has reached an appraisable level of interest across public sector globally. There could be many reasons for this including success of Obama’s election campaign, strong conviction of USA, UK & Australian government towards public engagement, UN millennium development goals and technological advanced population.
I have tried to compile the learning’s from across the globe in this document (public engagement in public services), I hope you will find it useful.
Similar to Launch of Evaluation Toolkit / Lansio pecyn cymorth gwerthuso (20)
Scrutiny and public engagement / Craffu ac ymgysylltu â'r cyhoeddParticipation Cymru
Tim Buckle, the Welsh Local Government Association’s Performance & Improvement Advisor, used this workshop to reflect on the role scrutiny can play within public engagement.
The session explored what we mean by scrutiny, shared examples of engaging with the public through scrutiny and identified how scrutiny can help public engagement and how public engagement can inform scrutiny.
Fe wnaeth Tim Buckle, Ymgynghorydd Perfformiad a Gwella Cymdeithas Llywodraeth Leol Cymru, defnyddio’r gweithdy yma i ystyried y rôl y gall craffu ei chwarae o fewn ymgysylltu cyhoeddus.
Fe wnaeth y sesiwn ystyried beth yw craffu, rhannu enghreifftiau o ymgysylltu gyda'r cyhoedd trwy graffu a chlustnodi sut gall craffu helpu ymgysylltu gyda'r cyhoedd a sut y gall ymgysylltu gyda'r cyhoedd helpu’r gwaith craffu.
This workshop by Mandy Williams, Participation Cymru Manager, gave the opportunity to explore the relationship between effective staff engagement and improved public engagement.
Participants looked at the benefits of effective staff engagement, explored what it felt like to be an engaged employee and identified ways of engaging staff better.
Fe wnaeth y gweithdy yma gan Mandy Williams, Rheolwr Cyfranogaeth Cymru, rhoi’r cyfle i edrych ar y berthynas rhwng ymgysylltu effeithiol gyda staff a gwell ymgysylltu gyda staff.
Edrychodd cyfranogwyr ar y manteision o ymgysylltu’n effeithiol gyda staff, wnaethon nhw ystyried sut beth yw bod yn weithiwr sy’n ymgysylltu ac fe wnaethon nhw glustnodi ffyrdd o ymgysylltu'n well gyda staff.
Andrea Williams of Conwy County Council delivered this workshop to provide participants at the All Wales Residential Participation Network 2012 with ideas to develop an action plan after engagement using a real life case study.
Participants identified best practice in developing action plans, developed actions from engagement data using participatory techniques and identified the key components of an action plan to ensure delivery.
Fe wnaeth Andrea Williams o Gyngor Sir Conwy darparu'r gweithdy yma i gyfranogwyr o Rwydwaith Cyfranogaeth Preswyl Cymru Gyfan 2012 i roi syniadau ar datblygu cynllun gweithredu ar ôl ymgysylltu gan ddefnyddio astudiaeth achos bywyd go iawn.
Fe wnaeth cyfranogwyr canfod arferion gorau mewn datblygu cynlluniau gweithredu, datblygu gweithredu o ddata ymgysylltu gan ddefnyddio technegau cyfranogol a chlustnodi prif gydrannau cynllun gweithredu er mwyn sicrhau darpariaeth.
Darren Locke, Chair of the All Wales People First’s National Council and Chair of Powys People First and Jonathan Richards, the Ceredigion Representative to All Wales People First, spoke of the work of All Wales People First as an organisation that links self advocates across Wales at Participation Cymru’s All Wales Residential Practitioner’s Network 2011.
Fe wnaeth Darren Locke, Cadeirydd Cyngor Cenedlaethol Pobl yn Gyntaf Cymru a hefyd Cadeirydd Pobl yn Gyntaf Powys, a Jonathan Richards, cynrychiolydd Ceredigion ar Gyngor Cenedlaethol Pobl yn Gyntaf Cymru Gyfan siarad am waith Pobl yn gyntaf Cymru gyfan fel Corff sydd yn cysylltu hunan eiriolwyr ym mhob rhan o Gymru yn Rhwydwaith Preswyl Cymru Gyfan Gyfranogaeth Cymru 2011.
The Big Lottery Fund’s Community Voice programme will support citizens to have a greater influence over policies and decisions affecting their community. Applications will be led by County Voluntary Councils. Each project will help local communities to have their voices heard.
Bydd rhaglen Lleisiau Lleol y Gronfa Loteri Fawr yn cefnogi dinasyddion i gael mwy o ddylanwad dros bolisïau a phenderfyniadau sy’n effeithio ar eu cymuned. Caiff ceisiadau eu harwain gan Gynghorau Gwirfoddol Sirol. Bydd pob prosiect yn helpu cymunedau lleol i ddweud eu dweud.
This workshop supported learners in dealing with problems and give them participatory tools in which they can use in the field.
Cynorthwyodd y gweithdy yma cyfranogwyr i ddelio â phroblemau ac awgrymu dulliau cyfranogol y gallant eu defnyddio yn y maes.
Engaging with marginalised and diverse groups / Ymgysylltu gyda grwpiau amryw...Participation Cymru
Lynne MacIntyre of the NHS Wales Centre for Equality and Human Rights delivered this workshop, which aimed to provide an opportunity for participants to consider and discuss some of the issues around the involvement of frequently excluded groups. Participants had the chance to explore general good practice and share experiences and ideas on improving access for “hard to reach” groups.
Participants could explain the importance of taking a flexible approach to involvement, provided examples of general good practice for engagement and could identify potential marginalised and/or vulnerable groups across a local and national communities.
Fe wnaeth Lynne MacIntyre o Ganolfan y GIG ar gyfer Cydraddoldeb a Hawliau Dynol rhedeg y gweithdy yma, ac roedd yn anelu i roi cyfle i gyfranogwyr cysidro a thrafod rhai o’r materion ynghylch cynhwysiad a grwpiau sydd wedi’u hymyleiddio. Cafodd cyfranogwyr y cyfle i archwilio ymarfer da cyffredinol ac i rannu profiadau a syniadau ar wella gallu grwpiau sydd anodd eu cyrraedd i gyrchu gwasanaethau.
Roedd cyfranogwyr yn gallu trafod pwysigrwydd o gael agwedd hyblyg tuag at gynhwysiad, rhoi esiamplau o ymarfer da cyffredinol ar gyfer ymgysylltu ac roedden nhw yn gallu canfod grwpiau potensial a oedd wedi’u hymyleiddio ac /neu yn fregus ar draws cymunedau lleol a chenedlaethol.
2. Overview workshop
• The National Principles for Public
Engagement
• Outline of the Evaluation Toolkit
• What does success look like?
• Current practice
• Future planning
• Collecting and using evidence
3. Background to the
Principles
Aim
To encourage good quality,
consistent engagement activity with
service users and the general public
by those who provide services
4. Background to the
Principles
• They are a set of national principles aimed at
statutory and third sector Public Service
providers
• Principles have been finalised following a
lengthy process of informal engagement and
more formal consultation
• They are overarching principles and not a ‘how
to guide’ on public engagement
5. Definitions
• Engagement – An active and participative process
by which people can influence and shape policy and
services that includes a wide range of different methods
and techniques
• Consultation – A formal process by which policy
makers and service providers ask for the views of
interested groups and individuals
• Participation – People being actively involved with
policy makers and service planners from an early stage of
policy and service planning and review
6. National Principles of
Public Engagement
1. Engagement is effectively designed to
make a difference
Engagement gives a real chance to influence policy,
service design and delivery from an early stage.
7. National Principles of
Public Engagement
2. Encourage and enable everyone
affected to be involved, if they so
choose
The people affected by an issue or change are
included in opportunities to engage as an inidicidual or
as part of a group or community, with their views both
respected and valued
8. National Principles of
Public Engagement
3. Engagement is planned and delivered
in a timely and appropriate way
The engagement process is clear, communicated to
everyone in a way that’s easy to understand within a
reasonable timescale, and the most suitable method/s
for those involved is used.
9. National Principles of
Public Engagement
4. Work with relevant partner
organisations
Organisations should communicate with each other
and work together wherever possible to ensure that
people’s time is used effectively and efficiently.
10. National Principles of
Public Engagement
5. The information provided will be
jargon free, appropriate and
understandable
People are well placed to take part in the engagement
process because they have easy access to relevant
information that is tailored to meet their needs.
11. National Principles of
Public Engagement
6. Make it easier for people to take part
People can engage easily because any barriers for
different groups of people are identified and
addressed.
12. National Principles of
Public Engagement
7. Enable people to take part effectively
Engagement processes should try to develop the skills,
knowledge and confidence of all participants
13. National Principles of
Public Engagement
8. Engagement is given the right
resources and support to be effective
Appropriate training, guidance and support are
provided to enable all participants to effectively
engage, including both community participants and
staff.
14. National Principles for
Public Engagement
9. People are told the impact of their
contribution
Timely feedback is given to all participants about the
views they expressed and the decisions or actions
taken as a result; methods and form of feedback
should take account of participants’ preferences.
15. National Principles of
Public Engagement
10. Learn and share lessons to improve
the process of engagement
People’s ecperience of the process of engagement
should be monitored and evaluated to measure its
success in engaging people and the effectiveness of
their participation; lessons should be shared and
applied in future engagements.
16. Levels of Engagement
Engagement Model
Inform Listen/consult
We will tell you what we’re doing, advise you, answer We will ask questions, listen to your concerns and
questions, signpost information. suggestions, use your feedback to develop policy,
services and legislation.
Channels: website, media, campaigns, Channels: blogs, online forums, surveys, focus
publications, advertising, events/conferences, groups, consultation, public and 1:1 meetings,
telephone, email, face-to-face front-line feedback, stakeholder and citizen panels
Involve/Partner Empower/Delegate
We will work together to design and deliver We will give you responsibility for making decisions,
policies and services, share decision making, managing resources and delivering policies and
maintain relationships. services.
Channels: workshops, advisory panels/committees, Channels: participatory budgeting, grant giving,
liaison groups, 1:1 relationships, citizens’ contracting, ballots
juries/forums, community toolkits, online forums/web-
chats, networks, 'doing the day job’
17. Evaluation Toolkit
4 stage process:
1.Allocate responsibility and build capacity for the
evaluation of engagement.
2.Planning the evaluation of engagement
3. Implementation of engagement activities
4. Evaluation of engagement
23. Diolch am wrando
Thank you for
listening
www.participationcymru.org.uk
Editor's Notes
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
Not receiving feedback is one of the greatest criticisms levied against the consultation / engagement process. If people have given their time to offer their views and suggestions then it is really important that they should know what difference that has made. The Tesco effect, ‘We asked, You said, We did…
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.
People have a right to have thier say and voice thier opinion. Services are there for people. They matter to us all. They are part of what makes life good or bad. People also have a right to an equality of services – access for all. Participation is a way of thinknig and being. A philosophy, a mind set. There are no experts rather devoted disciples. An overarching principle that then influences and informs the toos and methods to be used. An organisational approach. A way of leading and managing an organisation. E.g. Leadership for collaboration course – no model for participatory leadership.