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How to Create Content




         #LaunchBIN
        @kellyjknutson
Launch is a full service
                            marketing and media agency
                            with one goal, to Elevate Your
               Launch LLC
               South Bend
                            Business!

                            Our work includes many facets
                            of marketing and design, which
                            consists of various mediums
                            such as electronic, web, print,
                            social media, mobile, and
                            video. We specialize in,
                            Branding Strategy
                            Social Media Strategy
                            Mobile Marketing
                            Marketing and PR Coordination

#LaunchBIN @kellyjknutson
•   People Like People
                            •   Content Creation
                            •   The Content Crisis
                            •   Content That Works
                            •   Bots vs. Brains



Agenda
#LaunchBIN @kellyjknutson
What do we do?                What we don’t do.
• Introduce ourselves         • Start yammering on about
• Find common                   nonsense
  ground/interest             • Completely disregard the
• Talk to each OTHER            other person
• “Flirt” a bit, get others   • Talk AT the person
  intrigued with who we are   • Talk negatively so others
                                do not like us




Human Interaction
#LaunchBIN @kellyjknutson
• To connect with friends, family
  Why we                      & sometimes brands
                            • To share and communicate
  use it?                   • To read about news, celebrities &
                              politicians




Social Media &
Consumers
#LaunchBIN @kellyjknutson
• Visibility & SEO, connect with
                              potential customers & remain top
  Why we                      of mind
                            • Customer Retention, keep
  use it?                     consumers updated on company
                              news/product offerings
                            • Customer Service



Social Media &
Businesses
#LaunchBIN @kellyjknutson
PEOPLE LIKE PEOPLE
You are human so be human,
let’s humanize social media….

#LaunchBIN @kellyjknutson
• Tell humbling stories about your
                              business that followers may
                              connect with

Relate!                     • Talk about internal employees on
                              all levels, make it relatable to
                              your followers




Injecting Humanisms
#LaunchBIN @kellyjknutson
Talk to your               • Reach out to your biggest fans
 consumers,                   and ask them about their thoughts
                              & then…
 not at them!




Injection Humanisms
#LaunchBIN @kellyjknutson
• Make your followers feel
                              involved, praise them with a

 Flirt!                       simple post & tag them!

                            • People love recognition!




Injecting Humanisms
#LaunchBIN @kellyjknutson
CONTENT CREATION
How can our online community
help with content creation?

#LaunchBIN @kellyjknutson
• Invite your online community to
                              be your voice & create
                              posts/photos

                            In December 2011 Sweden tourism
                            officials began allowing Swedish
                            citizens to take over the official
                            twitter account, @sweden , for one
                            week. This takes humanizing to a
                            whole new level! Think about how
                            that can open up your social
                            media.



Take After The Swedish
#LaunchBIN @kellyjknutson
Benefits
•   People like people!
•   Makes more trustworthy
•   Gives people notoriety
•   Content is FRESH
•   Deepens connections
•   Grows your exposure



Break some bread &
keep it fresh
#LaunchBIN @kellyjknutson
Twitter                      Pinterest
• Do just what the Swedens   • Open up board(s) &
  did, schedule people you     allow others to post
  TRUST & let them take        photos
  over                       • Designate weeks for
                               certain fans to post




Community Content
#LaunchBIN @kellyjknutson
Community Board In #Michiana
#LaunchBIN @kellyjknutson
Facebook                         LinkedIn
• Allow related businesses to    • Start a group or join a
  post on our page, benefit-
  they create content              group

• Ask to guest post on another   • Follow what the group
  local business page
                                   writes/talks about, ask if
• Ask to share events when         you can share on your
  they pop up.                     blog




B2B Content
#LaunchBIN @kellyjknutson
Traditional
marketing talks
at people.
Content
marketing talks
with them.
-David Kessler




  Control Shifted
  To The End User
  #LaunchBIN @kellyjknutson
THE CONTENT CRISIS
What to do when you go blank?


#LaunchBIN @kellyjknutson
• My ace: LinkedIn!
  Utilize the Answers       • Check in with other
  section                     departments & see
                              what news they may
• Tell a teachable story      have
• Highjack trending         • Share upcoming
  news & give your            events
  take on it
                            • Think seasonal




Conquer Content
#LaunchBIN @kellyjknutson
• Repurpose
  presentations &
  webinars into bite size
  posts
• Look to analytics, share
  similar content that was
  viewed/shared the most
• Customer
  testimonials, share as a
  case study & how you
  helped the customer




Recycle Content
#LaunchBIN @kellyjknutson
• Sharing content that is off brand
                            • Sharing fact after fact, boring!
     What to                • Don’t do what others are
                              doing, do what works for you
     avoid?
                            • Don’t post to just
                              post, quality, not quantity




Don’t Get Desperate
#LaunchBIN @kellyjknutson
•    Play along via mobile
•    Enter 21777 in the TO: box
•    Type Launch in the message area
•    Press send & boom you are playing


                            Then enter     Launch
                            keyword here




    Game time: This or That
    #LaunchBIN @kellyjknutson
Option 1                    Option 2


                            Launch something into the world




                                       and create CHANGE




This vs. That
#LaunchBIN @kellyjknutson
Option 1                        Option 2
• Pinterest is 80% women.




                            Pinterest is 80%
                            women.




This vs. That
#LaunchBIN @kellyjknutson
CONTENT THAT WORKS
Waste no more time.


#LaunchBIN @kellyjknutson
• Images, but don’t go off
                              brand, stick to who you are
What is                     • Posts with CTA’s, “like this post
                              if your enjoying #BIN2012
working?                    • Videos, again don’t share a baby
                              video if it is not relevant to your
                              brand




Facebook
#LaunchBIN @kellyjknutson
• Posting content for Twitter on
                              Twitter, disconnect Facebook
What is                     • Engaging users via live chats, use
                              tweetchat.com
Working?                    • CTA’s or throw out
                              challenges, love what @hubspot
                              does w/ #MktgChallenge




Twitter
#LaunchBIN @kellyjknutson
• Posting through one source, use
                              each media as it’s own
                            • Filling your page with quote after
                              quote or a million stats!
STOP!                       • Stop posting just links, write
                              something then attach a link!
                            • Stop only sharing your
                              content, start playing nice if you
                              want others to share your info




No More JUNK!
#LaunchBIN @kellyjknutson
Mainstream                  For Some
• Facebook                  • Pinterest :
• Twitter                     • Lifestyle
                                brands, Tourism, Retailers,
• LinkedIn                      Food brands, Magazines

                            • Foursquare:
                              • Universities, Museums, Lib
                                raries, Cities, Restaurants &
                                Local Shops




Know What Works For You
#LaunchBIN @kellyjknutson
• Are our customers here?
                            • Does our content work well
                              with this network?
   What to                  • How will we use this
                              network?
   review                   • How will we present our
                              brand?
                            • What is producing the most
                              feedback?




Evaluate
#LaunchBIN @kellyjknutson
BOTS VS. BRAINS
Stay human. Over automation will leave social
media as nothing more than a promotional site.

#LaunchBIN @kellyjknutson
• Scheduled to release in a timely manner, not 20 posts all
  in a row
• Used to send reminders, think events, weekly tweet
  chats, sign ups
• Used for posts that do not require a human to answer
  back, & no, don’t set automated answers!




Automation Done Well
#LaunchBIN @kellyjknutson
• Sharing the same reminder everyday at the same time
• Automated private messages that are painfully obvious
  they are auto responders (side not just stop this now!)
• Never spending time online as you, horrible usage

   Remember people like people!



Automation To Avoid
#LaunchBIN @kellyjknutson
Q&A
                            TweetChat.com
                             #LaunchBIN


                             @kellyjknutson

#LaunchBIN @kellyjknutson               Connect on Facebook
                                      www.facebook.com/launchllc
• Contact me with any
  questions/comments
     (E) kelly@launch-llc.com
         (T) 574.256.8879




                                something
                                into the world
   and create
   change
#LaunchBIN @kellyjknutson

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Launch llc blog_indiana_2012_post_withyourbrain

  • 1. Post With Your Brain How to Create Content #LaunchBIN @kellyjknutson
  • 2. Launch is a full service marketing and media agency with one goal, to Elevate Your Launch LLC South Bend Business! Our work includes many facets of marketing and design, which consists of various mediums such as electronic, web, print, social media, mobile, and video. We specialize in, Branding Strategy Social Media Strategy Mobile Marketing Marketing and PR Coordination #LaunchBIN @kellyjknutson
  • 3. People Like People • Content Creation • The Content Crisis • Content That Works • Bots vs. Brains Agenda #LaunchBIN @kellyjknutson
  • 4. What do we do? What we don’t do. • Introduce ourselves • Start yammering on about • Find common nonsense ground/interest • Completely disregard the • Talk to each OTHER other person • “Flirt” a bit, get others • Talk AT the person intrigued with who we are • Talk negatively so others do not like us Human Interaction #LaunchBIN @kellyjknutson
  • 5. • To connect with friends, family Why we & sometimes brands • To share and communicate use it? • To read about news, celebrities & politicians Social Media & Consumers #LaunchBIN @kellyjknutson
  • 6. • Visibility & SEO, connect with potential customers & remain top Why we of mind • Customer Retention, keep use it? consumers updated on company news/product offerings • Customer Service Social Media & Businesses #LaunchBIN @kellyjknutson
  • 7. PEOPLE LIKE PEOPLE You are human so be human, let’s humanize social media…. #LaunchBIN @kellyjknutson
  • 8. • Tell humbling stories about your business that followers may connect with Relate! • Talk about internal employees on all levels, make it relatable to your followers Injecting Humanisms #LaunchBIN @kellyjknutson
  • 9. Talk to your • Reach out to your biggest fans consumers, and ask them about their thoughts & then… not at them! Injection Humanisms #LaunchBIN @kellyjknutson
  • 10. • Make your followers feel involved, praise them with a Flirt! simple post & tag them! • People love recognition! Injecting Humanisms #LaunchBIN @kellyjknutson
  • 11. CONTENT CREATION How can our online community help with content creation? #LaunchBIN @kellyjknutson
  • 12. • Invite your online community to be your voice & create posts/photos In December 2011 Sweden tourism officials began allowing Swedish citizens to take over the official twitter account, @sweden , for one week. This takes humanizing to a whole new level! Think about how that can open up your social media. Take After The Swedish #LaunchBIN @kellyjknutson
  • 13. Benefits • People like people! • Makes more trustworthy • Gives people notoriety • Content is FRESH • Deepens connections • Grows your exposure Break some bread & keep it fresh #LaunchBIN @kellyjknutson
  • 14. Twitter Pinterest • Do just what the Swedens • Open up board(s) & did, schedule people you allow others to post TRUST & let them take photos over • Designate weeks for certain fans to post Community Content #LaunchBIN @kellyjknutson
  • 15. Community Board In #Michiana #LaunchBIN @kellyjknutson
  • 16. Facebook LinkedIn • Allow related businesses to • Start a group or join a post on our page, benefit- they create content group • Ask to guest post on another • Follow what the group local business page writes/talks about, ask if • Ask to share events when you can share on your they pop up. blog B2B Content #LaunchBIN @kellyjknutson
  • 17. Traditional marketing talks at people. Content marketing talks with them. -David Kessler Control Shifted To The End User #LaunchBIN @kellyjknutson
  • 18. THE CONTENT CRISIS What to do when you go blank? #LaunchBIN @kellyjknutson
  • 19. • My ace: LinkedIn! Utilize the Answers • Check in with other section departments & see what news they may • Tell a teachable story have • Highjack trending • Share upcoming news & give your events take on it • Think seasonal Conquer Content #LaunchBIN @kellyjknutson
  • 20. • Repurpose presentations & webinars into bite size posts • Look to analytics, share similar content that was viewed/shared the most • Customer testimonials, share as a case study & how you helped the customer Recycle Content #LaunchBIN @kellyjknutson
  • 21. • Sharing content that is off brand • Sharing fact after fact, boring! What to • Don’t do what others are doing, do what works for you avoid? • Don’t post to just post, quality, not quantity Don’t Get Desperate #LaunchBIN @kellyjknutson
  • 22. Play along via mobile • Enter 21777 in the TO: box • Type Launch in the message area • Press send & boom you are playing Then enter Launch keyword here Game time: This or That #LaunchBIN @kellyjknutson
  • 23. Option 1 Option 2 Launch something into the world and create CHANGE This vs. That #LaunchBIN @kellyjknutson
  • 24. Option 1 Option 2 • Pinterest is 80% women. Pinterest is 80% women. This vs. That #LaunchBIN @kellyjknutson
  • 25. CONTENT THAT WORKS Waste no more time. #LaunchBIN @kellyjknutson
  • 26. • Images, but don’t go off brand, stick to who you are What is • Posts with CTA’s, “like this post if your enjoying #BIN2012 working? • Videos, again don’t share a baby video if it is not relevant to your brand Facebook #LaunchBIN @kellyjknutson
  • 27. • Posting content for Twitter on Twitter, disconnect Facebook What is • Engaging users via live chats, use tweetchat.com Working? • CTA’s or throw out challenges, love what @hubspot does w/ #MktgChallenge Twitter #LaunchBIN @kellyjknutson
  • 28. • Posting through one source, use each media as it’s own • Filling your page with quote after quote or a million stats! STOP! • Stop posting just links, write something then attach a link! • Stop only sharing your content, start playing nice if you want others to share your info No More JUNK! #LaunchBIN @kellyjknutson
  • 29. Mainstream For Some • Facebook • Pinterest : • Twitter • Lifestyle brands, Tourism, Retailers, • LinkedIn Food brands, Magazines • Foursquare: • Universities, Museums, Lib raries, Cities, Restaurants & Local Shops Know What Works For You #LaunchBIN @kellyjknutson
  • 30. • Are our customers here? • Does our content work well with this network? What to • How will we use this network? review • How will we present our brand? • What is producing the most feedback? Evaluate #LaunchBIN @kellyjknutson
  • 31. BOTS VS. BRAINS Stay human. Over automation will leave social media as nothing more than a promotional site. #LaunchBIN @kellyjknutson
  • 32. • Scheduled to release in a timely manner, not 20 posts all in a row • Used to send reminders, think events, weekly tweet chats, sign ups • Used for posts that do not require a human to answer back, & no, don’t set automated answers! Automation Done Well #LaunchBIN @kellyjknutson
  • 33. • Sharing the same reminder everyday at the same time • Automated private messages that are painfully obvious they are auto responders (side not just stop this now!) • Never spending time online as you, horrible usage Remember people like people! Automation To Avoid #LaunchBIN @kellyjknutson
  • 34. Q&A TweetChat.com #LaunchBIN @kellyjknutson #LaunchBIN @kellyjknutson Connect on Facebook www.facebook.com/launchllc
  • 35. • Contact me with any questions/comments (E) kelly@launch-llc.com (T) 574.256.8879 something into the world and create change #LaunchBIN @kellyjknutson