In the past, software development used to follow a waterfall approach; today, localization must be embedded in an agile software development model. Most current i18n/l10n processes are not well suited for an agile software development process and definitely not suitable for Continuous Integration and Continuous Delivery. What are the implications of this change? What must be changed to allow i18n and l10n in an agile software development model? What is the role of the “traditional” Language Service Provider in this new scenario? Is there any out-of-the-box localization technology capable of covering all the requirements that a large company has to automate software localization and documentation today? In this Roundtable, we will discuss in which the direction our business is heading. We will try to answer some key questions on the requirements that a new business model should meet from the translation services buyer point of view.

1. TAUS Roundtable 2016 Barcelona
Game Changers and Innovations
Patrícia Paladini Adell
May 12th, 2016

2. 2 © 2016 CA. ALL RIGHTS RESERVED.
CA Technologies in numbers
(based on 2014 Annual Report)
 CA Technologies is one of the world’s leading providers of
information technology (IT) management software and solutions
 The majority of the Global Fortune 500 relies on us to help
manage their IT environments.
 We had approximately 12,700 employees at March 31, 2014
– We have approximately 5,800 employees globally who design, develop
and support CA Technologies software.
 At March 31, 2014, our patent portfolio included more than 950
issued patents and more than 900 pending applications across the
world

3. 3 © 2016 CA. ALL RIGHTS RESERVED.
Traditional IT:
IT as the Gatekeeper to Technology
Business
IT
IT Systems

4. 4 © 2016 CA. ALL RIGHTS RESERVED.
Transition State: Market Disruption and New Choices
Threaten the Relevance of IT
High potential to
increase the pace
of innovation
High complexity
creates a
management and
cost challenge
High risk from a
world outside of
firewalls

5. 5 © 2016 CA. ALL RIGHTS RESERVED.
Why Maintain Technology,
When You Can Deliver Innovation?
Bring innovation
to market more
quickly
Make the right
strategic decisions
Reduce risk &
Transform the
economics of IT

6. 6 © 2016 CA. ALL RIGHTS RESERVED.

7. 7 © 2016 CA. ALL RIGHTS RESERVED.

8. 8 © 2016 CA. ALL RIGHTS RESERVED.

9. 9 © 2016 CA. ALL RIGHTS RESERVED.
Some data…

10. 10 © 2016 CA. ALL RIGHTS RESERVED.
Some data…

11. 11 © 2016 CA. ALL RIGHTS RESERVED.
Language Service and Technology Providers role in an
Agile i18n and L10n processCHALLENGERS
- No room for identify and
fix i18n and L10n issues
- No room for user
interface validation
- No room for traditional
terminology and query
management
- No room for traditional
LSP model as turnaround
time is too short for a
vendor to build up
translation teams and
move files back and
forward.
DEVELOPERS
- Left shift on software
i18n: i18n readiness must
be owned by Development
team.
- Continuous delivery
should be implemented by
a fully automated end-to-
end TMS from developers’
code repository to
translation editor.
- In Context translation is a
must.
TRANSLATORS/LSP
-Translation Memory
(including leverage based
on metadata) and Machine
translation are a must
- Translation force must
become a “controlled”
crowd: always available on
a first in first served model
- Translation quality control
features must be
guarantee.
- Automatic translation
quality checks must be
owned by translators
- Terminology and query
management tools
integrated in the workflow
From Waterfall to Agile

12. Director, Localization
Patricia.PaladiniAdell@ca.com
Patricia Paladini Adell